User Manual
Table Of Contents
- Contents
- Guide
- Connections
- Peripherals
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV's Software
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, pitch, and the TV background volume of the Voice Guide
- The TV screen is turned off but audio continues
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Splitting the caption
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring the repeat settings for remote control buttons
- Using Voice Assistants on TV
- Using Other Functions
- Precautions and Notes
- Read Before Using Apps
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Troubleshooting
- FAQ
- Accessibility Guidance
Voice Assistant Issues
When the Voice Assistant isn't working, these steps may help resolve the problem.
The problem Try this!
The voice commands do not work well.
Voice commands may differ depending on the Voice Assistant.
Refer to the command examples for each Voice Assistant.
• Bixby:
Explore Now
• Amazon Alexa: Settings General Voice Amazon Alexa
Settings
• Google Assistant:
Settings General Voice Google
Assistant Settings
With Samsung Smart Remote, the
following features are available except
for voice recognition.
There is no response even if the voice
entry button is pressed.
Try pairing the remote control with the TV.
During voice recognition, the heavy load
message appears and the function does
not work.
Unplug and then plug the TV power cable and then try again after 1 minute and
30 seconds. It may take a while if the voice recognition server is being
inspected.
I want to see weather information of the
desired area.
Say with the area name included.
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