Owner's Manual
Table Of Contents
- User Manual
- E-Manual
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote
- About the Samsung Smart Remote (THE FRAME)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard
- Entering Text using the On-Screen QWERTY Keyboard
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Setting the Time and Using the Timer
- Using the Screen Burn Protection and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Using Other Functions
- Running the accessibility functions
- Enabling voice guides for the visually impaired
- Enabling audio for the video description function
- White text on black background (high contrast)
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Configuring advanced system settings
- Checking digital channel signal info and strength
- Restoring the TV to the factory settings
- Troubleshooting
- Getting Support
- Diagnosing TV operational issues
- There Is a Problem with the Picture
- I Can't Hear the Sound Clearly
- There Is a Problem with the Broadcast
- My Computer Won't Connect
- The TV Won't Connect to the Internet
- The Schedule Recording/Timeshift Function Isn't Working
- Anynet+ (HDMI-CEC) Isn't Working
- I Have Trouble Launching/Using Apps
- My File Won't Play
- I Want to Reset the TV
- Other Issues
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet
- Read Before Playing Photo, Video, or Music Files
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Buttons and Functions
- License
- Accessibility Guidance
- Quick Setup Guide
- Accessory Kit
- Rear Panel Rubber Insert Diagram
- Cleaning Cloth
- Warranty
- 92 -
The problem Try this!
There is an intermittent loss
of audio or video.
Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables.
Make sure the cables are flexible enough for long term use. If you are mounting the TV to a
wall, we recommend using cables with 90-degree connectors.
There are small particles on
the TV's bezel.
This is part of the product’s design and is not a defect.
PIP is not available.
PIP is available only when an external device is connected with an HDMI or Component
cable. Note that the function is unavailable when the Smart Hub is active.
" This function is not available in the U.S.A. and Canada.
The settings are lost after
5 minutes or every time the
TV is turned off.
If Usage Mode is set to Retail Mode, the TV's audio and video settings are automatically
reset every 5 minutes.
Change Usage Mode ( Settings General System Manager Usage Mode) to
Home Mode.
A POP (TV’s internal banner
ad) appears on the screen.
Change Usage Mode ( Settings General System Manager Usage Mode) to
Home Mode.
The TV is making a popping
noise.
The expansion and contraction of the TV's outer casing may cause a popping noise. This does
not indicate a product malfunction. The TV is safe to use.
The TV is making a
humming noise.
Your TV utilizes high-speed switching circuits and high levels of electrical current.
Depending on the TV's brightness level, the TV may seem slightly noisier than a
conventional TV.
Your TV has undergone strict quality control procedures that meet our demanding
performance and reliability requirements.
Some noise coming from the TV is considered normal and is not an acceptable cause for an
exchange or refund.