User Manual
Table Of Contents
- English
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED TV and The Serif)
- About the Samsung Smart Remote (UHD TV)
- About the Samsung Smart Remote (The Frame)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up a Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, and pitch of the Voice Guide
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- Using Other Functions
- Troubleshooting
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files Try Now
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Supported video codecs (RU8 series or higher, QLED TV, The Serif, The Frame)
- Supported video codecs (Q50R model, RU7 series or lower)
- Supported video codecs (Q900RB model)
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by Q900RB model
- Supported Resolutions for FreeSync
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Accessibility Guidance
- 126 -
Apps
When apps aren't working, these steps may help resolve the problem.
The problem Try this!
I launched an app, but
it's in English. How can I
change the language?
Languages supported by an app may be different from the TV Language set in the menu.
The ability to change the language depends on the app's provider.
My application is not
working.
The services of your application are not provided by the TV but by the application service
provider.
Refer to the Help section on the application service provider's website.
Media Files
When files don't play, this may help resolve the problem.
The problem Try this!
Some files are
interrupted during
playback.
This problem may occur with unsupported files or high-bitrate files. Most files can be played
back, but some files may not play smoothly.
Some files can't be
played.
Some files that use an unsupported codec may not be played back.
Make sure that the codec is supported by the TV. For more information about the supported
codecs, refer to "Read Before Playing Photo, Video, or Music Files."
Voice Recognition Issues
When the voice recognition or Bixby functions aren't working, these steps may help resolve the problem.
" The Voice Wake-up function may not be supported depending on the model or geographical area.
The problem Try this!
Bixby answers
automatically.
The TV may recognize an ambient noise or everyday conversation as a call to Bixby.
Turn off the Voice Wake-up function or set the sensitivity to Low.
• Explore Now Settings Voice Wake-up
I spoke "Hi, Bixby" but
Bixby does not answer.
The Samsung Smart Remote may not recognize your voice when it is far away from you, turned
upside down, or located in an environment with loud ambient noise.
• Use the Samsung Smart Remote less than 2 feet (1.5 m) with the remote control buttons
facing upward. (There is a built-in microphone on the front of the Samsung Smart Remote.)
• Do not place the Samsung Smart Remote near the TV speaker or an audio speaker.
Turn on the Voice Wake-up function.
• Explore Now Settings Voice Wake-up