Owner's Manual
Table Of Contents
- User Manual
- Before Reading This User Manual
- Warning! Important Safety Instructions
- 01 TV Installation
- 02 The Samsung Smart Remote
- 03 Initial Setup
- 04 Troubleshooting and Maintenance
- Troubleshooting
- The TV won’t turn on.
- There is no picture/video/sound, or a distorted picture/video/sound from an external device, or “Weak or No Signal” is displayed on the TV, or you cannot find a channel.
- The remote control does not work.
- The cable box or satellite box remote control doesn’t turn the TV on or off or adjust the volume.
- The TV settings are lost after 5 minutes.
- Intermittent Wi-Fi
- Video App problems (Youtube etc)
- What is Remote Support?
- Eco Sensor and screen brightness
- Caring for the TV
- Troubleshooting
- 05 Specifications and Other Information
- LIMITED WARRANTY TO ORIGINAL PURCHASER
- Quick Setup Guide
- E-Manual
- Contents
- Quick Guides
- Connections
- Remote Control and Peripherals
- About the Samsung Smart Remote (QLED and SERIF TVs)
- About the Samsung Smart Remote (UHD TV)
- About the Samsung Smart Remote (THE FRAME)
- Connecting to the Samsung Smart Remote
- Controlling External Devices with a Samsung Remote Control - Using the Universal Remote
- Using Anynet+ (HDMI-CEC)
- Controlling the TV with a Keyboard, Mouse, or Gamepad
- Entering Text using the On-Screen Virtual Keyboard
- Smart Features
- TV Viewing
- Using the Guide
- Recording Programs
- Using the instant and schedule recording options from the Guide screen
- Using the instant and schedule recording options while watching a program
- Scheduling a video recording after entering the date and time
- Managing the schedule recording list
- Viewing recorded programs
- Setting up a schedule recording start
- Setting Up a Schedule Viewing
- Using Timeshift
- Buttons and functions available while recording a program or Timeshift
- Using the Channel List
- Editing channels
- Using a Personal Favorites List
- TV-Viewing Support Functions
- Picture and Sound
- System and Support
- Using the Time Functions and the Timers
- Using the Auto Protection Time and Energy Saving Functions
- Updating the TV’s Software
- Protecting the TV from Hacking and Malicious Code
- Audio and Video Functions for the Visually or Hearing Impaired
- Running the accessibility functions
- Running Accessibility Shortcuts
- Enabling voice guides for the visually impaired
- Changing the volume, speed, and pitch of the Voice Guide
- Enabling audio for the video description function
- White text on black background (high contrast)
- Setting the screen to black and white
- Inverting the screen color
- Enlarging the font (for the visually impaired)
- Learning about the remote control (for the visually impaired)
- Learning about the TV menu
- Showing captions
- Selecting the caption language
- Setting the digital caption related options
- Listening to the TV through Bluetooth devices (for the hearing impaired)
- Enlarging the sign language screen for the hearing impaired
- Configuring the repeat settings for remote control buttons
- Using Other Functions
- Troubleshooting
- Precautions and Notes
- Before Using the Recording and Timeshift Functions
- Read Before Using APPS
- Read Before Using the Internet Function
- Read Before Playing Photo, Video, or Music Files
- Limitations to the use of photo, video, and music files Try Now
- Supported subtitles
- Supported image formats and resolutions
- Supported music formats and codecs
- Video codecs supported by RU8 model series or higher
- Video codecs supported by RU7 model series or lower
- Video codecs supported by Q900RB model series
- Read After Installing the TV
- Supported Resolutions for UHD Input Signals
- Resolutions for Input Signals supported by Q900RB model series
- Supported Resolutions for FreeSync
- Read Before Connecting a Computer (Supported Resolutions)
- Supported Resolutions for Video Signals
- Read Before Using Bluetooth Devices
- Blocking programs based on their TV Rating
- Licenses
- Accessibility Guidance
- Connections
- Using Accessibility Functions
- Important Safety Instructions
Safety Precaution: Securing the TV to the wall to prevent falling
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure
your children do not hang on or destabilize the TV. This action may cause the TV to tip over,
causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer
included with your TV. For added stability and safety, you can purchase and install the anti-fall
device as described below.
WARNING: Never place a television set in an unstable location. The television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions
such as:
• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring
both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set
and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If you are retaining and relocating the television set that you are replacing with this new set, you should
apply the same precautions to the old set.
• When you have to relocate or lift the TV for replacement or cleaning, be sure not to pull out the stand.
Preventing the TV from falling
1. Using the appropriate screws, firmly fasten a set of brackets to the wall.
Confirm that the screws are firmly attached to the wall.
– You may need additional material such as wall anchors depending on
the type of wall.
2. Using the appropriately sized screws, firmly fasten a set of brackets to the
TV.
– For the screw specifications, refer to "Standard Screw" in the table on
page 7.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall
with a durable, heavy-duty string, and then tie the string tightly.
– Install the TV near the wall so that it does not fall backwards.
– Connect the string so that the brackets fixed to the wall are at the
same height as or lower than the brackets fixed to the TV.
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