USER MANUAL QN55Q80R QN65Q80R QN75Q80R QN82Q80R Thank you for purchasing this Samsung product. To receive more complete service, please register your product at www.samsung.com Model Serial No. If you have any questions, please call us at 1-800-SAMSUNG (1-800-726-7864) for assistance.
Before Reading This User Manual This TV comes with this user manual and an embedded e-Manual. Before reading this user manual, review the following: User Manual Read this provided user manual to see information about product safety, installation, accessories, initial configuration, and product specifications. e-Manual For more information about this TV, read the e-Manual embedded in the product.
Warning! Important Safety Instructions Please read the Safety Instructions before using your TV. Refer to the table below for an explanation of symbols which may be on your Samsung product. CAUTION RISK OF ELECTRIC SHOCK. DO NOT OPEN. CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
•• Before plugging in the AC power cord of the TV, make sure that the operational voltage of the TV matches the voltage of your local electrical power supply. Refer to the power specifications section of the manual and/or the power supply label on the product for voltage and amperage information. •• Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock. •• To avoid electric shock, never touch the inside of this apparatus.
Internet security Samsung takes a number of steps to protect its Internet-compatible Smart TVs against unauthorized incursions and hacking. For example, certain sensitive communications between the TV and the Internet servers are encrypted. In addition, the TV’s operating system has adopted controls to prevent the installation of unauthorized applications. Although we take steps to protect your Smart TV and personal information, no Internet-connected device or transmission is completely secure.
Contents 01 Before Reading This User Manual ----------------------------------------------------------------------------- 2 Warning! Important Safety Instructions ----------------------------------------------------------------------------- 3 TV Installation Mounting the TV on a wall ----------------------------------------------------------------------------- 7 Providing proper ventilation for your TV ----------------------------------------------------------------------------- 8 ------------
01 TV Installation Mounting the TV on a wall If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious damage to the TV. For models providing wall mount adapters, install the adapters as shown in the figure below before installing the wall mount kit. •• Refer to the installation manual included with the Samsung wall mount kit.
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from electric shock. •• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard screw specifications. Screws that are too long may cause damage to the inside of the TV set. •• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may differ depending on the wall mount specifications.
Safety Precaution: Securing the TV to the wall to prevent falling Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In particular, ensure your children do not hang on or destabilize the TV. This action may cause the TV to tip over, causing serious injuries or death. Follow all safety precautions provided in the Safety Flyer included with your TV. For added stability and safety, you can purchase and install the anti-fall device as described below.
02 The Samsung Smart Remote About the Buttons on the Samsung Smart Remote •• The images, buttons, and functions of the Samsung Smart Remote may differ depending on the model. •• The Universal Remote function operates normally only when you use the Samsung Smart Remote that comes with the TV. (Power) Press to turn the TV on or off. (Color / Number button) Each time you press this button, the colored buttons window and the virtual numeric pad are displayed alternately.
Pairing the TV to the Samsung Smart Remote When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the buttons labeled and as shown in the figure on the left simultaneously for 3 seconds or more.
03 Initial Setup When you turn on your TV for the first time, it immediately starts the Initial Setup. Follow the instructions displayed on the screen and configure the TV's basic settings to suit your viewing environment. •• To perform the Initial Setup using the SmartThings app, you must connect your mobile device via Wi-Fi.
04 Troubleshooting and Maintenance Troubleshooting If the TV seems to have a problem, first review this list of possible problems and solutions. Alternatively, review the Troubleshooting Section in the e-Manual. If none of the troubleshooting tips apply, please visit "www.samsung.com" and click Support or contact the Samsung service center listed on the back cover of this manual. •• For detailed information on troubleshooting, watch the troubleshooting videos at www.samsung.com/spsn.
The TV settings are lost after 5 minutes. •• The TV is in the Retail Mode. Change the Usage Mode in the System Manager Menu to Home Mode ( > Settings > General > System Manager > Usage Mode > Home Mode). Intermittent Wi-Fi •• Make sure the TV has a network connection ( > Settings > General > Network > Network Status). •• Make sure the Wi-Fi password is entered correctly. •• Check the distance between the TV and the modem or access point. The distance should not exceed 50 ft (15.2 m).
Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go to > Settings > General > Eco Solution > Ambient Light Detection. •• If the screen is too dark while you are watching TV in a dark environment, it may be due to the Ambient Light Detection function. •• The eco sensor is located at the bottom of the TV.
05 Specifications and Other Information Specifications Model Name QN55Q80R QN65Q80R Display Resolution 3840 x 2160 3840 x 2160 Screen Size Diagonal Measured Diagonally 55˝ Class 65˝ Class 54.6 inches 64.5 inches 40 W 40 W 48.4 x 27.9 x 2.4 inches 57.1 x 32.7 x 2.4 inches (1230.6 x 708.1 x 61.9 mm) (1449.5 x 831.2 x 61.9 mm) Sound (Output) Dimensions (W x H x D) Body With stand Weight Without Stand With Stand 48.4 x 30.4 x 10.1 inches 57.1 x 35.3 x 12.1 inches (1230.6 x 773.0 x 257.
Environmental Considerations Operating Temperature Operating Humidity Storage Temperature Storage Humidity 50°F to 104°F (10°C to 40°C) 10% to 80%, non-condensing -4°F to 113°F (-20°C to 45°C) 5% to 95%, non-condensing Notes •• Design and specifications are subject to change without prior notice. •• This device is a Class B digital apparatus. •• For information about the power supply, and more information about power consumption, refer to the information on the label attached to the product.
Dimensions Back panel detail / Rear view 1 2 3 •• The displayed image may differ from your TV, depending on the model. (Unit: inches) Model name 1 2 3 QN55Q80R 8.4 20.5 11.4 QN65Q80R 8.9 20.7 11.9 QN75Q80R 10.1 14.5 11.9 QN82Q80R 8.5 24.3 17.1 Licenses The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.