User Manual

Troubleshooting
English62
Troubleshooting
Smart Grid
Symptom Action
What Do I Need
to use the Energy
Management
and Smart Grid
functions?
• To use the Smart Grid (Demand Response) and Energy
Management function on your Refrigerator, you need the
following devices and apps:
- Devices: 1) A Wireless Router, 2) A SmartThings Refrigerator,
3) A Smartphone. (Recommended: Android OS 8.0 or later
version)
- Applications: 1) “SmartThings App” from the Goolge Play
Store.
You also need to:
• Connect the Refrigerator and the Smartphone to the same Wi-Fi
network in your home.
• Install and run the SmartThings App on your Smartphone.
• In addition, to use the Smart Grid (Demand Response) function,
you must Register for the service with your electric company.
The company must have an EMS (Energy Management System)
that supports SEP (Smart Energy prole).
Why isn’t
the Energy
Management
function working
normally?
• Conrm that the router in your home and the internet are
working properly.
- Connect a Smartphone to the router (AP, Access Point), and
then conrm that you can browse the Internet on the phone.
• Conrm that refrigerator is connected to the AP.
- Check for Wi-Fi icon on the panel of the refrigerator. If the
refrigerator is connected, the icon will be on.
• Conrm that the refrigerator and Smartphone are connected to
the same router.
Why isn’t the
Delay Defrost
Capability working
normally?
• Conrm that the router in your home and the Internet are
working properly.
• Connect a Smartphone to the router (AP, Access Point), and then
conrm that you can browse the Internet on the phone.
• Conrm that the rear where you live is properly entered into
the SmartThings App.
• Conrm that the Smart Grid function works correctly. (Check the
control panel. The DAL or TALR icon should not be displayed on
the panel.)
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