User/Service Guide
Operations
English48 
Operations
About Family 
Hub
Device 
information
•  Make sure the Software Update function is on 
with a proper Wi-Fi network connection. 
•  When updates are available, the Update button 
becomes active. When updates are complete, the 
refrigerator restarts automatically.
•  Legal information displays the Open Source 
License Agreement. Tap the list item to open the 
Open Source Announcement.
Restart and 
Factory Data 
Reset
•  Tap the Restart Button to restart the Family Hub 
LCD.
•  Tap the Reset Network Settings button to reset 
and initialize Wi-Fi and Bluetooth settings.
•  Tap the Factory Data Reset button to reset Family 
Hub's storage memory to the factory default. 
All currently stored user data will be removed 
permanently. Data that will be removed includes 
account information, memos, photos, and user 
settings.
CAUTION
Once factory reset is complete, no user data can be 
recovered.
Help & Contact 
Us
Online Manual
•  The online manual shows you how to use various 
menus and apps on the refrigerator directly on 
the display.
Remote 
Management
•  Use Remote Management to allow a service 
representative to remotely diagnose problems 
and provide solutions.
•  Remote Management requires a Wi-Fi connection.
•  The Remote Management menu does not 
appear on models that do not support Remote 
Management.
Feedback, 
Questions, 
Issues
•  Send your feedback, questions and minor issues 
about Family Hub to Samsung.
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