SMT-i3105 Keyset User Guide For OfficeServ™ 7000 Series Systems 05/2010
TABLE OF CONTENTS ABOUT THIS BOOK ......................................................................................................1 SECTION 1. CAUTION AND PREPARATION ....................................2 CAUTION ..............................................................................................................................3 PREPARATION ..................................................................................................................4 Check the Contents of the Box .......
CONFERENCE CALLS ................................................................................................19 FORWARDING CALLS ..............................................................................................19 OTHER FEATURES AND FUNCTIONS ..................................................20-23 SECTION 4. PHONE FEATURES ....................................................................24 BASIC MENUS........................................................................................
Ring Preference............................................................................................................58 Display Speed Dial Name ........................................................................................58 Caller ID Review All ....................................................................................................59 Secure OHVA ................................................................................................................
CAUTION SECTION 1. CAUTION AND PREPARATION 2 • Read the installation instructions before connecting the system to its power source. • If there is dirt or moisture on the pin contact surface of a power plug, pull out the plug and wipe it away with a cloth. If dirt or moisture remains on the product even after wiping, contact the service center. • For the power connection port of the phone, use the supplied power adapter.(The power adapter is supplied separately.
Connect the LAN cable (connected through the middle hole of the base to a network) to the LAN port of the phone, as shown in the figure. PREPARATION CHECK THE CONTENTS OF THE BOX Check if the product package box includes all the components as follows: • • • Phone body including a base Handset and Handset Cord Patch cable NOTE: Power transformer sold separately. If any of these items are missing or damaged, please contact your dealer.
SMT-i3105 LAYOUT LCD Screen SECTION 2. PHONE FUNCTIONS Soft Key Telephone Status Indicator Call Log (s Up) OK Button Phone Book (t Down) Transfer Button Programmable Buttons Hold Button Conference Button Handset Volume Controls Mute Button Speaker Button (Handsfree Speakerphone) Dial Pad NOTE: The words “key” and “button” are interchangeable. NAMES AND FUNCTIONS Button Function q LCD Screen A display showing the phone’s status (busy, ringing, receiving an internal message, etc.
Button u Transfer Button i Programmable Button o Hold Button a Conference Button s Volume Button [+] [--] d Mute Button d Hold Button f Speaker Button g Dial Pad h Handset Function KEY FUNCTIONS Used to enable the call transfer function. Used to set up one touch feature button on the phone. Used to place a call on hold. Used for conference calls. NETWORK: The SMT-i3105 uses VoIP communication through an alreadyinstalled public or private data network. Used to control the volume settings.
TEXT INPUT METHOD DESCRIPTION OF ICONS Using the dial and direction buttons on the phone, you can enter and modify the English characters, numeric and special characters. The following icons are displayed on the screen. ,] on a text input screen, the input mode is Whenever you press the dial button [, advanced in sequence (on keypad). Icon Description Shows that ‘Call Forward’ is enabled. Shows that ‘Do Not Disturb’ is enabled.
SMT-i3105 SETUP INITIALIZING THE SMT-i3105 Initially the SMT-i3105 IP keyset will need to be setup to operate within the users network. The Setup Menu is also used to make changes to the keyset, in the event that the system information should change. The option chosen will be highlighted. The station numbers will be automatically created by the OfficeServ 7000 Series systems once the necessary information has been entered into the IP keyset.
CONFIGURATION MENU STRUCTURE The Configuration Menu options are as follows: 1. EASY INSTALL This option will guide you through setting up all required parameters for connecting the SMT keyset to your system. 2. PHONE INFO 1. Version Info: Provides boot rom, software, DSP, and hardware version information and date. 2. Network Info: Displays network mode, IP address of phone, network (DNS1, DNS2), Gateway Information, Subnet Mask, MAC Address, LAN (HUB), LAN (PC), PC Client, and Registered State. 3.
This section provides the basic operation of your Samsung Multimedia Telephone SMT-i3105. LOGGING IN & OUT [If Hot Desking is Enabled] If enabled, your SMT-i3105 telephone may require you to log in before making or receiving calls. In these cases your telephone system administrator will provide you with an extension number, password, and the feature code used to log out. TO LOG IN • • • • Dial your extension number in the ID field (example 3201). Press the OK button.
PLACING A CALL ON HOLD CALL WAITING Calls can be placed on System Hold or Exclusive Hold. A call placed on System Hold can be picked up from any extension. Calls placed on Exclusive Hold can only be picked up from the extension that placed them on hold. If an outside call is camped-on to your phone or another station is camped-on to you: SYSTEM HOLD - To place a call on hold: • • • Press the Hold button. The Call button will flash red at your telephone.
OTHER FEATURES AND FUNCTIONS SPEAKER BUTTON - This function is used to go on and off hook in the handsfree speakerphone mode. VOLUME CONTROL - Vol button is used to adjust the volume of a handset, MENU SOFT KEY - This menu displays the following speaker and ringing sound. Volume Control of a Handset • • • Adjusts the handset volume while busy (handset offhook). To increase the volume of a handset, press the top side [+] of the Vol button.
FUNC. SOFT BUTTON - This function allows a user one touch easy access to many of the system features. When pressed, the following options are displayed: Last Number Redial, Save/Repeat, Speed Dial, Directory, VM Message, Station Message, Page Pickup, Direct Pickup, DND, In/Out Group, Status Message, Hold Pickup, Page, Meet Me Page, OHVA Block, Group Pickup, and My Group Pickup. The Call Log (s Up) and Phone Book (t Down) buttons can be used to scroll up and down the list of features under the Func. button.
BASIC MENUS The basic menus screen is displayed if you select the Menu from the soft menu at the left bottom of a idle screen. Using the Call Log (s Up) or Phone Book (t Down) buttons, move to a desired function, and press the [OK] button to execute the function. SECTION 4. PHONE FEATURES SOFT BUTTON STRUCTURE MENU SOFT BUTTON Item 1. PhoneBook Sub-Item 1. All List 2. Search Num 3. Add to PB 4. Delete All 2. Call Log 1. Recent 2. Outgoing 3. Incoming 4. Missed 5. Delete All 3. Message 1.
Item 4. Sound 5. Security 6. Call FWD 7. Settings Sub-Item Description 1. Volume Allows a user to adjust the volume of the ringtone, handset, speaker, key tone, page, and BGM Off Hook (OHVA). 2. Ring Tone Allows a user to select the ringtone. 3. Key Tone Allows a user to select the key tone sound. Allows a user to secure the access to some menu items and change the station password. A user can enable call forwarding when they have moved to another location or during a long absence.
2. Outgoing Outgoing Calls Icon 3. MESSAGE This function lists the phone numbers of recent outgoing calls. • • Press the Call Log button—OR—press the Menu soft button, scroll to Call Log, press OK, scroll to Outgoing, and press OK. A phone number list of recent outgoing calls is displayed. Using the Call Log s / Phonebook t button, move to a desired number, and press the Call soft button to place a call. 3. Incoming 1.
NEW MESSAGE (SEND) 4. SOUND This function is used to create and send a new short text message. This function is used to adjust the selected volume levels on each phone. This is the same option as station lock in MMC 114. • • • • Press the Menu soft button, scroll to Message, then press OK. Scroll to Short Message [], then press OK. Scroll to New Msg, then press OK. Write or create a new short message and press the Next soft button. See Text Input Method on how to enter characters in text messages.
DIAL MODE • • • • Press the Menu soft button, scroll to Settings, then press OK. Scroll to Dial Mode, then press OK. Using the Call Log s / Phonebook t buttons select Enbloc or Overlap, then press Save soft button or press OK button. Choose Overlap to dial number and have it automatic dial out, use Enbloc to press # sign to dial. LANGUAGE • • • Press the Menu soft button, scroll to Language, then press OK. Scroll to Language, then press OK.
OUTSIDE CALLS MAKING CALLS FROM AOM NOTES: 1. A callback will be canceled if not answered within 30 seconds. If you have set a callback, the cursor associated with the Callback button will be solid black. 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press the Speaker button before dialing. Note: When making calls, internal or outside calls, in order to access the programmable button screens, press the AOM soft button.
• The called station must release its first call or place it on hold before answering your camp-on. NOTES: 1. If you receive No More Calls tone, that station has no available button to accept your call. Hang up or leave a message. 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press the Speaker button before dialing.
CALL PROCESSING SYSTEM HOLD When you are connected to any call, press Hold. The call will flash at the keyset. If this call appears on a line button at other keysets, it will flash at those keysets also. • To take the caller off hold, press that button and the flashing LED will go steady again. Resume the conversation—OR—press the Hold button. The flashing LED will go steady again and you will be connected to the call again. Resume the conversation.
CALL TRANSFER TRANSFER TO VOICE MAIL Transfer is used to send any calls to another extension in one of two ways.You can do a screened transfer by informing the other extension who is calling or you can do a blind transfer without notification. This feature is used to send a call directly to a voice mailbox.Your keyset must have a correctly programmed VT button to accomplish this.
To Forward ALL Calls to Another Station GROUP CALL PICKUP • • To pick up (answer) a call ringing in any pickup group, lift the handset and dial 66 plus the desired group number (01-10 on the OfficeServ 7030, 01-20 on the OfficeServ 7200-S, 01-99, and 01-99 on the OfficeServ 7000 Series) or press the flashing Group Pickup button if available or GRP PKUP on AOM. Dial 601 plus the extension or group number. Receive a confirmation tone and hang up.
DIALING FEATURES All “DIALING FEATURES” instructions are written to support Overlap Dialing mode. This is the technical name for dialing from a telephone as it has been for many years. In recent years the cell phone industry has changed the cell phones to use Enblock Dialing. With this dialing mode all the digits are dialed and then sent to the carrier after pressing the OK key. Please check your telephone setup to confirm what dialing mode is used.
LAST NUMBER REDIAL PAGING AND MESSAGING To redial the last outgoing telephone number you dialed, press the Func. soft button, scroll to Last Redial, or dial 19. Press OK. NOTES: 1. If the Hot Keypad feature has been turned off, you must first lift the handset or press the Speaker button before you begin dialing. 2. Redial does not apply to intercom calls. SAVE NUMBER WITH REDIAL While on a conversation, press the Func.
NOTES: 1. The LED on the Page button will only light when an All Page is in progress. 2. If allowed by your system administrator you may be able to initiate a page from a speakerphone by pressing the Page key or dialing 55 without lifting the handset. MEET ME PAGE • • • • • • • Lift the handset. Press the Meet Me Page MMPG (MMPAGE) button or dial 54. Dial the desired zone number (0~9). After the attention tone, instruct the paged person to dial 56. Press Func.
RETURNING MESSAGES • • Press Menu, scroll to Message, press OK, scroll to Station Message, press OK, press Func. soft button, Reply, and then press OK, or dial 43. The first station that left a message will be called automatically. If that station does not answer, the called station Message button indicator will continue to flash and the TSI will stay on. Repeat until all messages have been returned in the order received.
MUTE You can mute the handset transmitter or the microphone during any conversation: CALLING THE DOOR PHONE/ ROOM MONITOR • You may call the door phone and listen to what may be happening outside or in another room. • Press the Mute button. The Mute button indicator will be lit steady and the mute icon will show in the display. To resume speaking, press the Mute button again. The Mute button indicator goes blank. • • Dial the extension number of the door phone.
• When prompted dial a trunk or trunk group (i.e. 9) and the telephone number to call. To enter an account code by interrupting the conversation: • • While on an outside call press the ACC (Account) key or press Transfer followed by 47. Dial the account number or bin number (if you are entering an account code you will need to press your ACC (Account) key or right soft key to finalize the entry) NOTE: If you make an error simply repeat the procedure with the correct code.
CUSTOMIZING YOUR KEYSET • • Redial the new passcode. If successful, you will hear two beeps. Four beeps indicate an incorrect code to confirm, reenter the code again. Press Transfer to store the new passcode. AME PASSWORD SET ANSWER MODE (INTERCOM) This feature allows customers using the AME feature to enable password protection. This will prevent unauthorized users from listening to your messages being left. The passcode is the same as your station passcode.
KEY CONFIRMATION TONE CALLER ID REVIEW ALL You can hear a short beep (confirmation tone) each time you press a button on the dial pad. This tone can be turned on or off. This feature allows display keyset users to review Caller ID information for calls sent to their stations.This list can be from ten to fifty calls in a first in, first out basis. The list includes calls that you answered and calls that rang your station but that you did not answer.
To set the caller ID of the location you will be calling in from: • • • • • • Press Transfer and then dial 126. Dial your station passcode. Dial the number of the port you wish to configure (1-5) (you may also use the Volume Up [+] or Down [-] keys to select a port and press the right soft key to confirm). Press Right soft key, then Volume Up [+] key, then press Right soft button again. Dial the phone number you will be calling in from. Press Transfer to store your selection and exit programming.
TIMER FUNCTION Display keyset users may use this feature as a simple stopwatch. • • • • When the keyset is idle, press the Timer button to start timing. Press the Timer button again to stop timing. Read the elapsed time in the display. Lift the handset and replace it. The display will return to date and time. VIEWING STATION MESSAGE INDICATIONS You can view all of your message indications before you return them: • • • • With the handset on-hook, press the Message button with the flashing indicator.
CALLER ID SELECTING YOUR CALLER ID DISPLAY Simultaneous display of Caller ID name and number on incoming CO calls on both lines of display keysets is supported on all OfficeServ systems. On Transferred CO calls, you can decide if you want to see the Caller ID name or Caller ID number in the display. Regardless of which data is selected, you can press the NND button to view the other pieces of Caller ID information.
FEATURE ACESS CODES Paging Zones - Dial 55 plus 0 1 2 3 4 5 6 7 8 9 Q ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ All External Zones All Page SECTION
Samsung Voicemail This section describes how to setup and use the various features available to a Subscriber. A Subscriber is a person that has been authorized access to the various features and services available in the Samsung Voicemail. Please review this section carefully before you use your Authorized Features and Services, known as Subscriber Services. Voice Mail is one of the Subscriber Services available.
Subscriber Services Menu SVMi-8 Subscriber Services Services Menu Calais Executary Menu Group New Messages Group Saved Messages 11 33 Listen to New Review Saved Messages Messages Group Messages Menu 1 Group Urgent Messages 2 Group Callback Requests 3 Group Reminders 4 5 6 7 8 9 # 0 * Group Private Messages Group Fax Only Messages Group Voice Only Messages Group Email Only Messages Pause, Resume Menu Prompting 1 Listen Menu 1 Personal Greetings Mailbox Administration Private Access Numbers
GETTING STARTED Using your new Samsung Voicemail Subscriber Services is as simple as following a few simple spoken instructions. First time users should read this section as a tutorial. You should start with the following steps: • Access your Subscriber Services Menu - You already know how to do this. From the Subscriber Services Menu: • • • • • Record a Primary/No-Answer Personal Greeting. Dial [5][1]. Record a Mailbox Greeting. Dial [5][7]. Change your access code (Password). Dial [#][7][1].
0 Play options. 3 4 5 6 # Pressing this key will play all the menu options available to you from this point. Discard and Re-Record Set Message Attributes (Delivery Options) Schedule Future Delivery Save and Send then Send a Copy to Someone Else Save and Send the Recording 00 Hear the time and date, and sender's information of the message you just heard. Sender information is not available on outside calls. # Move to the next message.
6 4 Find Me Find Me, when enabled, will attempt to locate the subscriber by calling a list of preprogrammed phone numbers. The stored phone numbers are entered in 'Personal Services' [#][2] (if allowed by the Administrator). The stored telephone number list can contain up to 9 preprogrammed telephone numbers. The Find Me feature only use the first five.
The Call Coverage conditions that you can assign specific greetings to are selected by the following digits: 1 5 Used while Call Screening is enabled, and you REJECT a caller after listening to the caller's record name. Primary/No Answer Greeting This option is available only if the Administrator has assigned you the 'Call Screening' feature. Used when in your office, away from your desk or during the time period you are scheduled available.
3 6 When this function is activated, the Samsung Voicemail will allow you to undelete any messages that you have recently deleted (up to the programmed Daily Maintenance Time, which is set to 3 a.m. by Default the following morning). MAILBOX ADMINISTRATION The Mailbox Administration menu is used to turn on and off your pager notification, message alert options and other message control features.
to enter the days of the week and times you are generally available to talk to your callers. All other times you will be considered unavailable. 9 MESSAGE BROADCAST 5 Allows you to place a direct call out of the Samsung Voicemail from anywhere. You may either dial the number or dial a single digit 1-5 that corresponds to a stored number (See Personal Services, 2 - Stored Numbers).
n The current Directory Name will be played as a string of digits that are equal to your name spelled out on your telephone keypad. Follow the instructions to enter a new name.You will be prompted to enter your last name and then your first name. To activate this feature press the AME button. The associated indicator will be lit steady. Press again to turn off. If this key is pressed while a station is ringing (during forward no answer), the feature will be turned on for the current call only.
SHORTCUTS Calling Calling a station that is busy or does not answer you can press [#] to immediately send the call to the called parties mailbox. 1. E-MESSAGE DELIVERY: Voice mail messages (.wav) and/or fax mail messages (.tiff ) are "delivered" to your Inbox with the appropriate attached file. 2. E-MESSAGE NOTIFICATION: You will receive an e-mail, with NO attachments, notifying you that you have a voice and/or fax mail message in your Voice Mail Box.
- • However, the Voice Mail Administrator can adjust parameters per subscriber or group of subscribers that decide how, when, or if to delete the original voice message after it is sent to the E-Mail Server. When full synchronization of messages between Voicemail Box and E-mail Inbox is required, ask your Samsung representative about the OfficeServ IPUMS. This is an Internet Protocol based fully synchronized Unified Messaging System.
PERSONAL SPEED DIAL NUMBERS CODE NAME TELEPHONE NUMBER 25 _________________________ _________________________ 26 _________________________ _________________________ 27 _________________________ _________________________ 28 _________________________ _________________________ 29 _________________________ _________________________ 30 _________________________ _________________________ 31 _________________________ _________________________ 32 _________________________ _________________
