Owner's Manual

56 English
Troubleshooting
Troubleshooting
No Code Meaning
3 4C
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufcient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh lter as it may be clogged.
NOTE
When the washer displays “4C, the washer do draining for 3
minutes. During this time, the Power button is inoperative.
4 4C2
• Make sure the cold water supply hose is rmly connected to the
cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
5 5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on
the connection type.
• Clean the debris lter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
6 9C1
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
7 9C2
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
WA7700M_DC68-03774D-00_EN.indd 56 12/29/2016 2:07:30 PM