User manual

13
Problem Solving
The following information covers some of the most common
troubleshooting issues with the iGrill
mini
. If you need further assistance,
please review the iGrill
mini
FAQ page at idevicesinc.com/support or contact
a member of our Customer Support Team at
[e-mail].
My iGrill
mini
won’t turn on.
If your iGrill
mini
is brand new, please be sure to remove the plastic tab
located in the battery compartment so that the battery can come into
contact with the power terminals. If this does not resolve the issue or if
your iGrill
mini
is not brand new, please try replacing the battery with a single
brand new CR2032 coin cell battery (available at local drugstores in the
specialty battery section).
If you are still unable to turn on your iGrill
mini
, please contact our Customer
Support Team for further assistance by emailing [e-mail].
I’m having difculty pairing my iGrill
mini
with my iPhone, iPad or
iPod touch.
If the iGrill
mini
appears in your Bluetooth settings with the status “Not
Connected”, follow these steps from your Bluetooth settings menu:
• Tap the blue (i) to the right of the iGrill
mini
device name.
• Select the option “Forget this Device”.
• Turn Bluetooth OFF on your smart device.
• Completely shut down your smart device.
• Separate the iGrill
mini
from its base by rmly holding the base with
one hand and gently pull the iGrill
mini
top upwards with the other
hand.
• While still powered on remove the iGrill
mini
battery cover and press
the reset button down with a pin until the light ring illuminates
white.