User manual

English - 87
● TROUBLESHOOTING
Problem Cause and Solution Page
Although The subject is moving,
but Auto Tracking does not work.
► Check if the subject is in an area set of Area Masking. 71
► Check the Auto Release settings.
Auto Release stops tracking a subject after a preset period of time, and
returns the initial position of the camera to track a new subject.
75~76
► Sensitivity may be set too low for the camera to detect a moving subject.
Adjust a higher Sensitivity setting.
75~76
► Check if the subject is too small.
Adjust picture angle to increase the subject size.
75~76
Auto Tracking suddenly functions
incorrectly.
► Check if there are trees, grass, flags, or other subjects being moved by
wind, and/or water, glass, paved roads, or other subjects with a highly
reflective surface.
If so, set Area Masking of the area containing such subjects.
76
► The sensitivity of the camera's threshold detection may be set too high.
Adjust a lower Sensitivity setting.
77
► Check the weather conditions around you.
If the dome cover is contaminated with raindrops or snow, or is shrouded
in mist, it may not operate properly or at all.
-
A subject being Auto-Tracked is
out of screen immediately.
► Check Object Size settings.
If Object Size is set too small, adjust it to a larger value.
75
► Check if the monitored area contains multiple moving subjects.
Auto Tracking is intended for monitoring intruders, and may not be suitable
for crowd monitoring.
-
Coxial communication does not
work.
► Check the distance between the camera and the monitor. 33
► If the distance between the camera and the monitor exceeds the
recommended maximum, please use an auxiliary video amp.
33
I turned on the power, but the
camera didn't start running.
(SCP-XXXXH Only)
► Please check the environment temperature; the camera may not operate
properly if it has been left at temperatures lower than -50º for a prolonged
duration.
6~7
► The motor may malfunction at temperatures lower than -20º; please turn
on the camera in Standby mode instead of [Initialize].
6~7
► Keep in Standby mode for at least 120 minutes. Once the internal
temperature reaches -20º or higher, the camera automatically resets itself
and activates the [Initialize] mode for normal operation.
6~7