User’s Guide SCX-472x Series SCX-470x Series BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction 3.
BASIC Regulatory information 113 Copyright 126 3
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports Eco feature. • Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key on the keyboard (see "Easy Capture Manager" on page 255). • To save paper, you can print multiple pages on one single sheet of paper (see "Using advanced print features" on page 216).
Key benefits Wide range of functionality and application support • Supports various paper sizes (see "Print media specifications" on page 105). • Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 216). • Print posters: The text and pictures of each page of your document are magnified and printed across the multiple sheets of paper and can then be taped together to form a poster (see "Using advanced print features" on page 216).
Features by models Some features and optional goods may not be available depending on model or country.
Features by models SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series SCX-472xFW Series SCX-472xHW Series SCX-470x ND Series Scan to PC settings ● ● ● Fax to PC settings ● ● Device settings ● ● ● Samsung Printer Status ● ● ● Smart Panel ● ● ● AnyWeb Print ● ● ● SyncThru™ Web Service ● ● ● SyncThru Admin Web Service ● ● ● Easy Eco Driver ● ● ● Software Samsung Easy Printer Manager Fax Samsung Network PC Fax ● ● Scan Twain scan driver ● ● ● WIA scan driver
Features by models (●: Included, Blank: Not available)
Features by models Variety feature SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series SCX-472xFW Series SCX-472xHW Series SCX-470xND Series Hi-Speed USB 2.0 ● ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● ● ● Features ● Network Interface 802.
Features by models SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series SCX-472xFW Series SCX-472xHW Series Multi-send ● ● Delay send ● ● Priority send ● ● Secure receive ● ● Duplex print ● ● Send/ Receive forward - fax ● ● ● ● Features Fax SCX-470xND Series Duplex send Send/ Receive forward - email Send/ Receive forward - server Scan Scanning to email Scanning to SMB server Scanning to FTP server Duplex scan Scan to PC ● 1.
Features by models SCX-472xFD Series SCX-472xHD Series SCX-472xHN Series SCX-472xFW Series SCX-472xHW Series SCX-470xND Series ID card copying ● ● ● Collation ● ● ● Poster ● ● ● Clone ● ● ● 2-up/ 4-up ● ● ● Adjust background ● ● ● ● ● ● Features Copy Book Copy (Continue) Margin shift Edge erase Gray enhance Duplex copy (●: Included, Blank: Not available) 1.
Useful to know The machine does not print. A paper jam has occurred. • Open the print queue list and remove the document from the list (see "Canceling a print job" on page 56). • Open and close the front door. • Remove the driver and install it again (see "Installing the driver locally" on page 28). • Check the instructions on removing jammed paper in this manual and troubleshoot accordingly (see "Clearing paper jams" on page 91). • Select your machine as your default machine in your Windows.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. 6 Installation / Moving Before moving the machine, turn the power off and disconnect all cords.
Safety information The machine should be connected to the power level which is specified on the label. When you are working inside the machine replacing supplies or cleaning the inside, do not operate the machine. If you are unsure and want to check the power level you are using, contact the electrical utility company. You could get injured. Do not put a cover over the machine or place it in an airtight location, such as a closet. Children could get hurt.
Safety information 8 Supply usage Using recycled supplies, such as toner, can cause damage to the machine. In case of damage due to the use of recycled supplies, a service fee will be charged. Caution Do not disassemble the toner cartridge. Toner dust can be dangerous if inhaled or ingested. Do not burn any of the supplies such as toner cartridge or fuser unit. This could cause an explosion or uncontrollable fire. When storing supplies such as toner cartridges, keep them away from children.
Machine overview 9 Accessories Power cord Quick installation guide Software CDa Handsetb Misc. accessoriesc a. The software CD contains the print drivers and software applications. b. Handset model only (see "Features by models" on page 7) c. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view • This illustration may differ from your machine depending on your model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 Document feeder cover 7 Manual feeder tray 13 Scanner glass 2 Document feeder guide cover 8 Front cover 14 Document feeder input tray 1.
Machine overview 3 Document feeder output tray 9 Output tray 15 Paper width guide on a document feeder 4 Control Panel 10 Output support 16 Document feeder output support 5 Paper level indicator 11 Paper width guide on a manual feeder 17 Handseta 6 Tray 12 Scanner lid a. Handset model only (see "Features by models" on page 7). 1.
Machine overview 11 Rear view • This illustration may differ from your machine depending on your model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 1 2 Network port Extension telephone socket (EXT) (SCX-472x Series only) 3 Telephone line socket (Line) 5 (SCX-472x Series only) 4 USB port 6 Power receptacle Rear cover 1.
Control panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 1 Eco Turn into eco mode to reduce toner consumption and paper usage (see"Eco printing" on page 58). 2 (WPS) Configures the wireless network connection easily without a computer (see Advanced Guide). 12 A Type (SCX-472x Series) 3 4 Darkness Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images.
Control panel overview 13 10 OK Confirms the selection on the screen. 11 Sends you back to the upper menu level. B Type (SCX-470x Series) (Back) 12 Starts a job. (Start) Stops an operations at any time. 13 (Stop/Clear) 14 Status LED Indicates the status of your machine (see "Understanding the status LED" on page 96). 15 Numeric keypad Dials a number or enters alphanumeric characters. 16 (On Hook Dial) When you press this button, you can hear a dial tone. Then enter a fax number.
Control panel overview 2 3 4 Darkness Adjust the brightness level to make a copy for easier reading, when the original contains faint markings and dark images. ID Copy Allows you to copy both sides of an ID card like a driver’s license on a single side of paper (see "ID card copying" on page 63). Scan to 5 6 (Power) Display screen 7 (Menu) Indicates the status of your machine (see "Understanding the status LED" on page 96).
Turning on the machine 1 Connect the machine to the electricity supply first. Turn the switch on if the machine has a power switch. 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Advanced Guide). • If you are a Macintosh, Linux, or Unix OS user, refer to the Advanced guide. 2 Insert the supplied software CD into your CD-ROM drive. Click Start > All programs > Accessories > Run. X:\Setup.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 16 Windows 1 2 3 4 Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs > Samsung Printers > your printer driver name > Uninstall. Follow the instructions in the installation window. Insert the software CD into your CD-ROM drive and install the driver again (see "Installing the driver locally" on page 28). 1.
2. Menu overview and basic setup This chapter provides information about the overall menu structure and the basic setup options.
Menu overview The control panel provides access to various menus to set up the machine or use the machine’s functions. 6 7 Press OK to save the selection. Press (Stop/Clear) to return to the ready mode. • An asterisk (*) appears next to the currently selected menu. • Some menus may not appear on the display depending on options or models. If so, it is not applicable to your machine. • Some menu names may differ from your machine depending on its options or the models.
Menu overview Items Fax Featurea Options Priority Send Forward Secure Receive Items Fax Setupa Options Receiving Receive Mode Fax Ring To Answer PC Stamp RCV Name RCV Start Code On Auto Reduction Off Discard Size Print Junk Fax Setup Add Page DRPD Mode Cancel Job Fax Setupa Sending Duplex Print Redial Times Change Default Resolution Redial Term Darkness Prefix Dial Contrast ECM Mode Scan Size Send Report Auto Report Image TCR Dial Mode b On Off Copy Feature Scan Size Reduce/
Menu overview Items Copy Feature Options Contrast Original Type Layout Light+5- Light+1 Items Copy Setup Options Change Default Normal Copies Dark+1- Dark+5 Copy Collation Text Reduce/Enlarge Text/Photo Duplex Photo Darkness Contrast Normal Original Type 2-Up Adjust Bkgd. 4-Up ID copy Print Setup Orientation Clone Copy Duplex Off Off 1 -> 2 Side Long Auto 1 -> 2 SideShort Enhance Lev.1 Copies [1-999]:1 Enhance Lev.2 Resolution 600dpi-Normal Erase Lev.1- Erase Lev.
Menu overview Items Print Setup Options Clear Text Auto CR Emulation Off Items System Setup Options Machine Setup Machine ID Minimum Fax Numbera Medium Date & Time Maximum Clock Mode LF Language LF+CR Power Save Emulation Type Wakeup Event Setup System Timeout Job Timeout Altitude Adj. Auto Continuec Paper Mismatch Paper Substitc PrintBlankPage Toner Save Eco Settings Paper Setup Paper Size Paper Type Paper Source Margin 2.
Menu overview Items System Setup Options Sound/Volume Report Key Sound Items System Setup Options Clear Setting Alarm Sound Print Setup Speaker Fax Setupa Ringer Copy Setup All Report System Setup Configuration Network Setup Supplies Info. Address Book Address Book Fax Senta Fax Senda Fax Receiveda Fax Senta Network TCP/IP (IPv4) DHCP Fax Receiveda BOOTP Schedule Jobs Static Junk Faxa TCP/IP (IPv6) Network Conf.
Menu overview Items Network Options Clear Setting Items Copy Feature Options Contrast Normal Network Conf. Wirelessa Dark+1- Dark+5 Wi-Fi ON/OFF WPS Setting Original Type Text WLAN Setting Text/Photo WLAN Default Photo WLAN Signal a. b. c. d. Light+5- Light+1 Layout Normal 2-Up SCX-472x Series Only. This setting may not be available depending on your country. This option only appears if “paper mismatch” is enabled.
Menu overview Items Copy Setup Options Change Default Scan Size Items Print Setup Options Clear Text Off Copies Minimum Copy Collation Medium Reduce/Enlarge Maximum Duplex Auto CR Darkness Contrast Original Type LF LF+CR Emulation Emulation Type Setup Adjust Bkgd Print Setup Orientation Portrait Landscape Duplex Off 1 -> 2 Side Long 1 -> 2 SideShort Copies [1-999]:1 Resolution 600dpi-Normal 1200dpi-Best Darkness Normal Light Dark 2.
Menu overview Items System Setup Options Machine Setup Items Machine ID System Setup Options Report Date & Time Configuration Clock Mode Supplies Info. Language Scheduled Jobs Power Save Network Conf. Wakeup Event Usage Counter System Timeout Maintenance Job Timeout CLR Empty Msgb Supplies Life Altitude Adj.
Menu overview Items Network Options TCP/IP (IPv4) DHCP BOOTP Static TCP/IP (IPv6) IPv6 Activate DHCPv6 Config Ethernet Speed Automatic 10Mbps Half 10Mbps Full 100Mbps Half 100Mbps Full Network Clear Setting Network Conf. a. This option only appears if “paper mismatch” is enabled. b. This option only appears when small amount of toner is left in the cartridge. 2.
Changing the display language To change the language that is displayed on the control panel, follow these steps: 1 Select (Menu) > System Setup > Machine Setup > Language on the control panel. It may be necessary to press OK to navigate to lower-level menus for some models. 2 3 Select the language you want to display on the control panel. Press OK to save the selection. 2.
Media and tray This chapter provides information on how to load print media into your machine. 2 1 • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. 3 1 Tray extension guide 2 Paper length guide 3 Paper width guide • Using inflammable print media can cause a fire.
Media and tray The paper quantity indicator shows the amount of paper in the tray. 1 Power voltage Available paper 110V Letter, Legal, US Folio, Oficio 220V A4 2 1 Full 2 Empty Paper type available for duplex printing Depending on the power voltage your machine uses, available paper types for duplex printing differs. Refer to the below table. 2.
Media and tray 3 Loading paper in the tray When printing using the tray, do not load paper on the manual feeder, it may cause a paper jam. 2.
Media and tray 4 Loading in manual feeder The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 105). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder. • To prevent paper jams, do not add paper while printing when there is still paper in the manual feeder.
Media and tray 5 Printing on special media The table below shows the special media usable in each tray. The media is also shown in the Printing Preferences. To get the higest printing quality, select the proper media type from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 57). For example, if you want to print on labels, select Labels for Paper Type. 2.
Media and tray • When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 105). • Printing the special media (Face up) If special media are printed out with curl, wrinkles, crease, or black bold lines, open the rear cover and try printing again. Keep the rear cover opened during printing. Types Tray ● Thicker Thin ● ● Bond ● ● ● Color CardStock To see for paper weights for each sheet, refer to "Print media specifications" on page 105.
Media and tray To print an envelope, place it as shown in the following figure. • Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes. • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.
Media and tray Transparency To avoid damaging the machine, use only transparencies designed for use in laser printers. • Must withstand the machine’s fusing temperature. • Place them on a flat surface after removing them from the machine. • Do not leave unused transparencies in the paper tray for long. Dust and dirt may accumulate on them, resulting in spotty printing. • To avoid smudging caused by fingerprints, handle them carefully.
Media and tray Labels To avoid damaging the machine, use only labels designed for use in laser printers. • - Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once.
Media and tray Card stock/ Custom-sized paper Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. • In the software application, set the margins to at least 6.4 mm (0.25 inches) away from the edges of the material.
Media and tray 6 7 Setting the paper size and type After loading paper in the paper tray, set the paper size and type using the control panel buttons. Preparing originals • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches). • Do not attempt to load the following s of paper, in order to prevent paper jam, low print quality and machine damage. It may be necessary to press OK to navigate to lower-level menus for some models.
Media and tray 8 Loading originals 1 Lift and open the scanner lid. You can use the scanner glass or the document feeder to load an original for copying, scanning, and sending a fax(SCX-472x Series only). On the scanner glass Using the scanner glass, you can copy or scan originals. You can get the best scan quality, especially for colored or gray-scaled images. Make sure that no originals are in the document feeder.
Media and tray 2 Place the original face down on the scanner glass. Align it with the registration guide at the top left corner of the glass. • Be careful not to break the scanner glass. You may get hurt. • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt. • Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes.
Media and tray 2 Load the original face up into the document feeder input tray. Make sure that the bottom of the original stack matches the paper size marked on the document input tray. 3 Adjust the document feeder width guides to the paper size. • Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (see "Cleaning the machine" on page 79).
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 216). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 9 Printing If you are a Macintosh or Linux user, refer to the "Macintosh printing" on page 224 or "Linux printing" on page 225. The following Printing Preferences window is for Notepad in Windows 7.
Basic printing 10 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • ) in the Windows task bar. You can also cancel the current job by pressing control panel. (Stop/Clear) on the 2.
Basic printing 11 Opening printing preferences 4 Click Properties or Preferences. • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. • When you select an option in Printing Preferences, you may see a warning mark or . An mark means you can select that certain option but it is not recommended, and an mark means you cannot select that option due to the machine’s setting or environment. 1 2 3 Open the document you want to print.
Basic printing 1 2 Change the settings as needed on each tab. 12 Using help Enter a name for the item in the Presets input box. Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. 13 Eco printing The Eco function reduces toner consumption and paper usage. The Eco function allows you to save print resources and lead you to eco-friendly printing. 3 Click saved. (Add).
Basic printing Setting Eco mode on the control panel • • The settings set from the machine’s driver override the settings on the control panel. 3 • Accessing menus may differ from model to model (see "Accessing the menu" on page 31). • It may be necessary to press OK to navigate to lower-level menus for some models. Change Template: Follow the settings from Syncthru™ Web Service.
Basic printing Result simulator Result Simulator shows the results of reduced emission of carbon dioxide, used electricity, and the amount of saved paper in accordance with the settings you selected. • The results are calculated on the basis that the total number of printed paper is one hundred without a blank page when the Eco mode is disabled. • Refers to the calculation coefficient about CO2, energy, and paper from IEA, the index of Ministry of Internal Affairs and Communication of Japan and www.
Basic copying 15 For special printing features, refer to the Advanced Guide (see "Copy menu" on page 179). Changing the settings for each copy Your machine provides default settings for copying so that you can quickly and easily make a copy. However, if you want to change the options for each copy, use the copy function buttons on the control panel. 14 Basic copy 1 2 Select (copy) on the control panel.
Basic copying 1 Select (copy) > control panel. (Menu) > Copy Feature > Darkness on the Or select Darkness button on the control panel. 2 3 1 Select (copy) > control panel. (Menu) > Copy Feature > Original type on the 2 Select the option you want and press OK. Select the option you want and press OK. • Text: Use for originals containing mostly text. For example, the Light+5 being the lightest, and the Dark+5 being the darkest. • Text/Photo: Use for originals with mixed text and photographs.
Basic copying To select from the predefined copy sizes 1 Select (copy) > the control panel. (Menu) > Copy Feature > Reduce/Enlarge on 2 3 Select the option you want and press OK. The machine prints one side of the original on the upper half of the paper and the other side on the lower half without reducing the size of the original. This feature is helpful for copying a small-sized item such as business card. • The original must be placed on the scanner glass to use this feature.
Basic copying 4 Press Start. Your machine begins scanning the front side and shows Place Back Side and Press [Start]. 5 Turn the original over and place it on the scanner glass where arrows indicate as shown. Then, close the scanner lid. 6 Press Start. • If you do not press the (Start) button, only the front side will be copied. • If the original is larger than the printable area, some portions may not be printed. 2.
Basic scanning For special scanning features, refer to the Advanced Guide (see "Scan features" on page 230). If you see Not Available message, check the port connection, or select Enable Scan from Device Panel in Samsung Easy Printer Manager > Switch to advanced mode > Scan to PC Settings. 17 Basic Scanning 3 Select the application program you want and press OK. Default setting is My Documents. This is the normal and usual procedure for scanning originals.
Basic faxing 18 • This function is not supported for SCX-470X Series (see"Control panel overview" on page 24). Preparing to fax • For special faxing features, refer to the Advanced Guide (See "Fax features" on page 241). • You cannot use this machine as a fax via the internet phone. For more information ask your internet service provider. • We recommend using traditional analog phone services (PSTN: Public Switched Telephone Network) when connecting telephone lines to use a fax machine.
Basic faxing 3 Adjust the resolution and the darkness to suit your fax needs (see "Adjusting the document settings" on page 68). 3 Adjust the resolution and the darkness to suit your fax needs (see "Adjusting the document settings" on page 68). 4 5 Enter the destination fax number. 4 5 6 Press On Hook Dial on the control panel or lift the handset. Press (Start) on the control panel. The machine starts to scan and send the fax to the destinations.
Basic faxing 3 Adjust the resolution and the darkness to suit your fax needs (see "Adjusting the document settings" on page 68). 4 5 Select 20 Receiving a fax (Menu) > Fax Feature > Multi Send on the control panel. SCX-470x Series does not support the fax features. Enter the number of the first receiving fax machine and press OK. You can press speed dial numbers or select a group dial number using the 6 (Address book) button (see Advanced Guide). Enter the second fax number and press OK.
Basic faxing Resolution • The default document settings produce good results when using typical textbased originals. However, if you send originals that are of poor quality, or contain photographs, you can adjust the resolution to produce a higher quality fax. 1 Select panel. (fax) > (Menu) > Fax Feature > Resolution on the control 2 Select the option you want and press OK. • Standard: Originals with normal sized characters.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the following s of supplies for your machine: Type Standard yield toner cartridge High yield toner cartridge Average yielda Part name Approx. 1,500 pages MLT-D103S Approx. 2,500 pages MLT-D103L Samsung does not recommend using non-genuine Samsung toner cartridge such as refilled or remanufactured toner. Samsung cannot guarantee non-genuine Samsung toner cartridge's quality.
Available maintenance parts To purchase maintenance parts, contact the source where you bought the machine. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine. The warranty does not cover the replacement of any maintenance parts once it has reached its “Average yield”. Maintenance parts are replaced at specific intervals to avoid print quality and paper feed problems resulting from worn parts, see table below.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Status LED blinks red. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner.
Replacing the toner cartridge Click this link to open an animation about solving power problems. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. • Shake the toner cartridge thorougly, it will increase the initial print quality. • Do not touch the green underside of the toner cartridge.
Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 3.
Monitoring the supplies life If you experience frequent paper jams or printing problems, check the number of pages the machine has printed or scanned. Replace the corresponding parts, if necessary. It may be necessary to press OK to navigate to lower-level menus for some models. 1 2 3 Select (Menu) > System Setup > Maintenance > Supplies Life on the control panel. Select the option you want and press OK. • Supplies Info: Prints the supply information page.
Setting the toner low alert If the amount of toner in the cartridge is low, a message or LED informing the user to change the toner cartridge appears. You can set the option for whether or not this message or LED appears. 1 2 3 Select (Menu) > System Setup > Maintenance > Toner Low Alert on the control panel. Select the option you want. Press OK to save the selection. 3.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 2 Cleaning the inside • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the front cover, close the output support first. 3.
Cleaning the machine 3 Cleaning the pickup roller • Before opening the front cover, close the output support first. • If your machine has a power switch, turn the power switch before cleaning the machine. 3.
Cleaning the machine 3.
Cleaning the machine 4 Cleaning the scan unit Keeping the scan unit clean helps ensure the best possible copies. We suggest that you clean the scan unit at the start of each day and during the day as needed. 1 2 3 Slightly dampen a soft, lint-free cloth or paper towel with water. Lift and open the scanner lid. Wipe the surface of the scanner glass until it is clean and dry.
Cleaning the machine 5 Close the scanner lid. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 86 • Clearing original document jams 87 • Clearing paper jams 91 • Understanding the status LED 96 • Understanding display messages 98 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct medias, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 41). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing original document jams When an original document jams in the document feeder, a warning message appears on the display. To avoid tearing the document, remove the jammed document slowly and carefully. To prevent document jams, use the scanner glass for thick, thin or mixed paper- originals. 4.
Clearing original document jams 1 Original paper jam in front of scanner 4.
Clearing original document jams 2 Original paper jam inside of scanner 4.
Clearing original document jams 3 Original paper jam in exit area of scanner 1 2 Remove any remaining pages from the document feeder. Gently remove the jammed paper from the document feeder. 4.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 4 In tray Click this link to open an animation about solving power problems. 4.
Clearing paper jams 5 In the manual tray Click this link to open an animation about solving power problems. 4.
Clearing paper jams 6 Inside the machine Click this link to open an animation about solving power problems. The fuser area is hot. Take care when removing paper from the machine. 4.
Clearing paper jams 7 In the exit area Click this link to open an animation about solving power problems. 4.
Clearing paper jams 8 In the duplex unit area Click this link to open an animation about solving power problems. 1 1 2 2 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You also can resolve the error with the guideline from the computers’s Printing Status or Smart Panel program window. • If the problem persists, call a service representative. Status Status LED Description Off Green The machine is off-line.
Understanding the status LED Status WPS LEDb Power Blue On When the machine is connected to a wireless network, WPS LED lights on blue. Blue On The machine is in power save mode. Off The machine is in ready mode or machine’s power is off. On Eco mode is on. Duplex, 2-up, toner save on, skip blank page feature will automatically be applied when printing (see"Eco printing" on page 58). Off Eco mode is off. LED Eco button Description Green a.
Understanding display messages Messages appear on the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ and their meaning, and correct the problem, if necessary. Message Meaning Suggested solutions • Paper Jam in Manual Feeder Paper has jammed in the manual feeder. Clear the jam (see "In the manual tray" on page 92). • Paper Jam inside machine Paper has jammed in the inside machine.
Understanding display messages 10 Toner-related messages Message Meaning Suggested solutions • Install Toner Cartridge A toner cartridge is not installed. Install a toner cartridge. • Not Compatible Toner cartridge The toner cartridge you have installed is not for your machine. Install a Samsung-genuine toner cartridge, designed for your machine. • Prepare new cartridge Small amount of toner is left in the indicated cartridge. The estimated cartridge life of toner is close.
Understanding display messages Message • Replace new cartridge • Toner Exhausted Meaning A toner cartridge has reached its estimated cartridge life. The machine stops printing. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity of print-outs and is designed pursuant to ISO/IEC 19752 (see "Available supplies" on page 72).
Understanding display messages 11 Message Tray-related messages • Wireless Network Error Message Meaning Meaning Wireless module is not installed. Suggested solutions Call for service. Suggested solutions 13 • Output bin full Remove paper The output tray is full. Remove papers from the output tray, the printer resumes printing. • Paper Empty in [tray type] There is no paper in tray or manual feeder.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimensiona Width x Length x Height 406 x 338 x 384mm (15.98 x 13.30 x 15.12 inches) Weighta Machine with consumables 10.
Specifications Items Power consumption Wirelesse a. b. c. d. e. Description Average operating mode Less than 400W Ready mode Less than 50 W Power save mode Less than 3.0 W Power off mode Less than 0.2 W (0.1 Wd) Module T77H262 Dimensions and weight are measured without a handset. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Manual feederb Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 163 g/m2 (16 to 43 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 250 sheets of 80 g/m2 (21 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.84 inches) Executive 184 x 267 mm (7.
Specifications Print media weight/Capacitya Type Size Dimensions Tray Envelope Monarch 98 x 191 mm (3.87 x 7.5 inches) Envelope No. 10 105 x 241 mm (4.12 x 9.5 inches) Envelope DL 110 x 220 mm (4.33 x 8.66 inches) Envelope C5 162 x 229 mm (6.38 x 9.02 inches) Envelope C6 114 x 162 mm (4.49 x 6.
Specifications Print media weight/Capacitya Type Size Dimensions Tray Card stock Letter, Legal, US Folio, A4, JIS B5, ISO B5, Executive, A5, Manual feederb Refer to the Plain paper section 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) Refer to the Plain paper section 106 to 120 g/m2 (28 to 32 lbs bond) 106 to 120 g/m2 (28 to 32 lbs bond) Postcard 4x6 Bond paper Refer to the Plain paper section Minimum size (custom) • Manual feeder: 76 x 127 mm (3 x 5 inches) 60 to 16
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® 2000 Intel® Pentium® II 400 MHz (Pentium III 933 MHz) 64 MB (128 MB) 600 MB Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. • For Windows 2000, Services Pack 4 or higher is required. Macintosh Requirements (Recommended) Operating system CPU Mac OS X 10.
Specifications Linux Items Operating system Requirements Redhat® Enterprise Linux WS 4, 5 (32/64 bit) Fedora 5 ~ 13 (32/64 bit) SuSE Linux 10.1 (32 bit) OpenSuSE® 10.2, 10.3, 11.0, 11.1, 11.2 (32/64 bit) Mandriva 2007, 2008, 2009, 2009.1, 2010 (32/64 bit) Ubuntu 6.06, 6.10, 7.04, 7.10, 8.04, 8.10, 9.04, 9.10, 10.04 (32/64 bit) SuSE Linux Enterprise Desktop 10, 11 (32/64 bit) Debian 4.0, 5.0 (32/64 bit) CPU Pentium IV 2.
Specifications Items Free HDD space Requirements Up to 100 MB 4 Network environment Network and wireless models only (see "Features by models" on page 7). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100 Base-TX Wired Lan • 802.
Specifications Items Network protocols Specifications • TCP/IPv4 • DHCP, BOOTP • DNS, WINS, Bonjour, SLP, UPnP • Standard TCP/IP Printing (RAW), LPR, IPP, WSD • SNMPv 1/2/3, HTTP, IPSec • TCP/IPv6 (DHCP, DNS, RAW, LPR, SNMPv 1/2/3, HTTP, IPSec) Wireless security • Authentication: Open System, Shared Key, WPA Personal, WPA2 Personal (PSK) • Encryption: WEP64, WEP128, TKIP, AES 5.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 7 9 Mercury Safety Recycling Contains Mercury, Dispose According to Local, State or Federal Laws.(U.S.A. only) Recycle or dispose of the packaging material for this product in an environmentally responsible manner. 8 Power saver 10 China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered.
Regulatory information 11 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in the european union and other european countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Regulatory information 13 Taiwan only 14 Radio frequency emissions FCC information to the user This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Regulatory information Canadian radio interference regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
Regulatory information FCC Statement for Wireless LAN use: 17 Germany only While installing and operating this transmitter and antenna combination the radio frequency exposure limit of 1m W/cm2 may be exceeded at distances close to the antenna installed. Therefore, the user must maintain a minimum distance of 20cm from the antenna at all times. This device cannot be colocated with another transmitter and transmitting antenna.
Regulatory information The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. / L’indice d’equivalence de la sonnerie (IES) sert a indiquer le nombre maximal de terminaux qui peuvent etre raccordes a une interface telephonique.
Regulatory information The equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the rear of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company. FCC Regulations state that changes or modifications to this equipment not expressly approved by the manufacturer could void the user’s authority to operate this equipment.
Regulatory information The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. You must connect the brown wire to the pin which is marked with the letter “L” or colored red. You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 23 If you cut off the moulded plug, get rid of it straight away.
Regulatory information March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.
Regulatory information No limitations at this time 24 Israel only The power output of the wireless device or devices that may be embedded in your printer is well below the RF exposure limits as known at this time. Because the wireless devices (which may be embedded into your printer) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Regulatory information In environments where the risk of interference to other devices or services is harmful or perceived as harmful, the option to use a wireless device may be restricted or eliminated. Airports, Hospitals, and Oxygen or flammable gas laden atmospheres are limited examples where use of wireless devices may be restricted or eliminated.
Regulatory information 26 China only 5.
Copyright © 2011 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide SCX-472x Series SCX-470x Series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software Installation Installation for Macintosh 131 Reinstallation for Macintosh 132 Installation for Linux 133 Reinstallation for Linux 135 2. Using a Network-Connected Machine Useful network programs 137 Wired network setup 138 Installing driver over the network 141 IPv6 configuration 150 Wireless network setup 153 Scan menu 190 System setup 192 Admin setup 204 Custom setup 205 4.
ADVANCED Using SyncThru™ Web Service 258 Using Samsung Easy Printer Manager 261 Using Samsung Printer Status 264 Using Smart Panel 266 Using the Linux Unified Driver Configurator 268 6.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 141).
Installation for Macintosh 1 2 3 4 5 6 7 8 9 10 Make sure that the machine is connected to your computer and powered on. 14 Open the Applications folder > Utilities > Print Setup Utility. • Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. 15 Click Add on the Printer List. • Double-click the MAC_Installer folder > Installer OS X icon. Click Continue. 16 Click Agree to agree to the license agreement. 17 For Mac OS X 10.
Reinstallation for Macintosh If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 3 4 5 6 Insert the supplied software CD into your CD-ROM drive. Double-click the CD-ROM icon that appears on your Macintosh desktop. Double-click the MAC_Installer folder > Uninstaller OS X icon. Enter the password and click OK. When the uninstall is done, click OK.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 The installation program added the Unified Driver Configurator desktop icon and the Unified Driver group to the system menu for your convenience.
Installation for Linux 3 Installing the Printer Settings Utility 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to install the machine software. If you are not a super user, ask your system administrator. 3 From the Samsung website, download the Printer Settings Utility package to your computer.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Make sure that the machine is connected to your computer and powered on. 2 When the Administrator Login window appears, type “root” in the Login field and enter the system password. You must log in as a super user (root) to uninstall the printer driver. If you are not a super user, ask your system administrator. 3 Click the icon at the bottom of the desktop.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 137 • Wired network setup 138 • Installing driver over the network 141 • IPv6 configuration 150 • Wireless network setup 153 Supported optional devices and features may differ according to your model (see "Features by models" on page 7).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup 4 5 Printing a network configuration report Setting IP address You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 23). • TCP/IPv6 is not supported by this program.
Wired network setup 6 Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. 7 Enter the machine’s new information into the configuration window as follows. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. IPv4 configuration using SetIP (Macintosh) Before using the SetIP program, disable the computer firewall from System Preferences > Security > Firewall.
Wired network setup Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 138) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8. 6 7 Select Apply, then OK, and OK again. Find the machine’s MAC address from the Network Configuration Report (see "Printing a network configuration report" on page 138) and enter it without the colons. For example, 00:15:99:29:51:A8 becomes 0015992951A8.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 7). 3 Select Install Now. • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 23). 6 Windows 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 138).
Installing driver over the network If your machine is not found on the network or locally, an error message appears. Select the option you want and click Next. 5 Following command-line are effective and operated when command is used with /s or /S. But /h, /H or /? are exceptional commands that can be operated solely. The searched machines will be shown on the screen. Select the one you wish to use and click OK.
Installing driver over the network Command- line /a”” or /A”” Definition Specifies destination path for installation. The destination path should be a fully qualified path. /i”
