User Manual (ver.F4)

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Section 12
Understanding Displayed Error Codes
The following table provides information on how to
interpret the error messages that, from time to time, may
appear on your phone.
Error
Code
Displayed
Error Text
Meaning How to fix it
W000 Security key
incorrect.
The security on
the router does
not match the
security on the
phone..
1. Re-enter the key on the phone to
match the key configured on the
router. Make sure that the
encryption type and security
settings match on the router and
phone.
2. If on the available network list,
the network in question does not
have a key next to it, check if MAC
filtering is enabled on the wireless
router. If it is, check that the phone
MAC address is on the Safe List, if
not, add it.