User Manual (ver.F4)

Section 12: WI-FI 185
Troubleshooting
Section 12
W003 Wi-Fi Connection
Failed
The phone
detected an IP
Address conflict.
1. Another device on the WLAN
network (laptop, desktop or
phone) has the same IP address as
the phone displaying the error,
make sure that no other device is
set for static IP addresses. User
might want to re-try connecting to
the network.
2. If the phone is being configured
with a static IP address, then this
address is currently being used by
another device on the network, try
to get another IP address assigned
to the phone.
W004 ISP error. DNS
server cannot be
reached. W004
The phone
cannot contact a
DNS server
1. Retry connecting to the
network.
2. Reboot the T-Mobile wireless
router, if applicable.
W005.1 ISP Error. Retry. The phone is
unable to
establish
network
connectivity.
1. Retry connecting to the
network.
2. Reboot the T-Mobile wireless
router, if applicable.
Error
Code
Displayed
Error Text
Meaning How to fix it