User’s Guide C43x series C43xW series BASIC BASIC This guide provides information concerning the installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly Convenience • To save toner and paper, this machine supports the Eco feature (see "Easy Eco Driver" on page 154). • Simply touch your cell phone on the NFC tag on your printer and get the print job done (see "Using the NFC feature" on page 124). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 139).
Key benefits Wide range of functionality and application support • Using the USB cable or a network cable - You can connect and set various wireless network settings using a USB cable or a network cable. • Using the Wi-Fi Direct - You can conveniently print from your mobile device using the Wi-Fi or Wi-Fi Direct feature. • Supports various paper sizes (see "Print media specifications" on page 69).
Features by model Some features and optional goods may not be available depending on model or country.
Features by model Software You can install the printer driver and software when you insert the software CD into your CD-ROM drive. For Windows, select the printer driver and software in the Select Software to Install window.
Features by model Variety feature Features Hi-Speed USB 2.0 C43x series C43xW series ● ● Network Interface Ethernet 10/100 Base TX wired LAN ● Network Interface 802.11b/g/n wireless LANa ● IPv6 ● NFC (Near Field Communication) printing ● Mopria™ ● AirPrint ● Samaung Cloud Print ● Google Cloud Print™ ● Wi-Fi Protected Setup™ (WPS) ● Eco printing (Easy Eco Driver)b ● ● Manual duplex (2-sided) printingc ● ● a. Depending on your country, wireless LAN card may not be available.
Useful to know Where can I download the machine’s driver? Printouts are blurry. • Visit www.samsung.com/printer to download the latest machine’s driver, and install it on your system. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print quality setting. Where can I purchase accessories or supplies? • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/region to view product service information.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Do not discard this manual, and keep it for future reference. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • 2 General icons Icon Text Caution Terms used in this user’s guide are explained in the glossary chapter.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. This machine's power reception device is the power cord. To switch off the power supply, remove the power cord from the electrical outlet.
Safety information Do not place the machine on an unstable surface. Caution The machine could fall, causing injury or machine damage. Before moving the machine, turn the power off and disconnect all cords. The information below are only suggestions based on the units weight. If you have a medical condition that prevents you from lifting, do not lift the machine. Ask for help, and always use the appropriate amount of people to lift the device safety.
Safety information 7 Keep the power cable and the contact surface of the plug clean from dust or water. Maintenance / Checking Otherwise, this could result in electric shock or fire. • Do not remove any covers or guards that are fastened with screws. Caution • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. Unplug this product from the wall outlet before cleaning the inside of the machine.
Safety information When storing consumables such as toner cartridges, keep them away from children. Toner dust can be dangerous if inhaled or ingested. Using recycled consumables, such as toner, can cause damage to the machine. In case of damage due to the use of recycled consumables, a service fee will be charged. For consumables that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below.
Machine overview 9 Components The actual component may differ from the illustration below. Some components may change depending on the configuration. Machine Quick installation guide Power cord Software CDa Misc. accessoriesb a. The software CD contains the print drivers, user’s guide, and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 1 Output tray 7 Front cover release button 2 Output support 8 NFC taga • This illustration may differ from your machine depending on its model. 3 Top cover 9 Toner cartridges • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). 4 Control Panel 10 Waster toner container 5 Tray 11 Imaging unit 6 Front cover Front view 1 2 3 9 a. C43xW series only. 8 7 6 4 10 11 5 1.
Machine overview 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). 4 3 2 1 1 Rear cover 2 Power receptacle 3 USB port 4 Network port 1.
Control panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 3 Configures the wireless network connection easily without a computer (see "Wireless network setup" on page 106). • Manual print (WPS)a 1 • Prints the screen 2 3 (Print screen)b 4 5 6 1 2 Toner LED Eco - Press this button each time you load a sheet of paper in the tray if you have selected Manual Feeder for Source in your printer driver.
Control panel overview 4 You can stop an operation at any time. You also can do the following functions. • Configuration / Network Configuration Reporta - Press and hold this button for about 2 seconds until the blue LED blinks slowly, and release. • Error Information / Usage Counter (Cancel) - Press and hold this button for about 4 seconds until the blue LED blinks quickly, and release. • Supplies Information - Press and hold this button for about 6 seconds until the blue LED on, and release.
Turning on the machine Keep in mind that you should use the power cord supplied with the machine. Otherwise, it can cause damage or fire to the machine. 1 Connect the machine to the electricity supply first. 1 2 2 press (Power/Wake Up) button on the control panel. If you want to turn the power off, press and hold (Power/Wake Up) button for about 3 seconds. 1.
Installing the driver locally If the installation window does not appear, from Charms, select Search > Apps and search for Run. Type in X:\Setup.exe, replacing “X” with the letter that represents your CD-ROM drive and click OK. A locally connected machine is a machine directly attached to your computer using a USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see "Installing driver over the network" on page 99).
Installing the driver locally From the Windows 8 Start Screen • The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. 1 From Charms, select Search. 2 Click Store.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. • For Windows 8, 1 From Charms, select Search > Apps. From the Windows 8 Start Screen 1 Make sure that the machine is connected to your computer and powered on.
2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values. This chapter provides information about the overall menu structure and the basic setup options.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. 1 Tray overview To change the size, you need to adjust the paper guide. 1 2 3 • Using inflammable print media can cause a fire.
Media and tray 2 Loading paper in the tray 1 3 Pull out the paper tray (see "Tray overview" on page 27). 2 4 2 Squeeze and the paper width guide and paper length lever to locate them in the correct paper size slot marked at the bottom of the tray to adjust to the size. Flex or fan the edge of the paper stack to separate the pages before loading papers. Open the paper cover. 2.
Media and tray 5 Place the paper with the side you want to print facing up. For paper smaller than Letter-sized, press and unlatch the guide lock in the tray, push the tray in manually. Then adjust the paper length guide and paper width guide. • Do not push the paper width guide too far causing the media to buckle. • If you do not adjust the paper width guide, it may cause paper jams. 1 • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled.
Media and tray 6 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to buckle. 7 Close the paper cover. 8 Insert the paper tray. 9 When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 34). 2.
Media and tray 2 If you want to change the size to Letter, hold the lever at the back of the tray, and rotate the lever clockwise. You can see the lever when you move the paper length guide to the legal-sized paper(LGL). 4 Pull the tray out of the machine. Open the paper cover and remove paper from the tray if necessary. Squeeze the paper width guide and slide it to the edge of the lever. R LT 1 3 A The tray is preset to Letter or A4 size, depending on your country.
Media and tray 3 Types Printing on special media Bond ● Color paper ● CardStock ● You change the paper setting set in the machine from Samsung Easy Printer Manager program or SyncThru™ Web Service. Labels ● - Preprinted ● Cotton ● Recycled ● Archive ● Glossy Photo ● Matte Photo ● The paper setting in the machine and driver should match to print without a paper mismatch error.
Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
Media and tray Preprinted paper 4 Setting the paper size and type When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. After loading paper in the paper tray, set the paper size and type using the display screen.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 139). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 5 Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 146 or "Linux printing" on page 148. The following Printing Preferences window is for Notepad in Windows 7.
Basic printing 6 Canceling a print job If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( • 1 2 3 4 Open the document you want to print. Select Print from the file menu. Select your machine from the Select Printer. Click Properties or Preferences. ) in the Windows task bar. You can also cancel the current job by pressing (Cancel) on the control panel.
Basic printing • You can apply Eco features to save paper and toner before printing (see "Easy Eco Driver" on page 154). • You can check the machine's current status using the Printer Status button (see "Using Samsung Printer Status" on page 163). 1 2 Change the settings as needed on each tab. 3 4 5 Click Save. Enter a name for the item in the Favorites input box. • The printer driver includes a user interface that is optimized for touchscreens.
Basic printing 8 Using help Click the option you want to know on the Printing Preferences window and press F1 on your keyboard. Depending on the printer driver you use, Skip blank pages may not work properly. If Skip blank pages feature does not work properly, set the feature from the Easy Eco Driver (see "Easy Eco Driver" on page 154). Setting Eco mode on the control panel 9 Eco printing The Eco function cuts toner consumption and paper usage.
Basic printing Eco options • Printer Default: Follows the settings from the machine's control panel. • None: Disables Eco mode. • Eco Printing: Enables eco mode. Activate the various Eco items you want to use. • Password: If the administrator fixed to enable the Eco mode, you have to enter the password to change the status.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Average yielda Type Toner cartridge Part name • Average continuous black cartridge yield: Approx. 1,500 standard pages (Black) • K404 (CLT-K404S): Black • Average continuous color cartridge yield: Approx. 1,000 standard pages (Yellow/Magenta/Cyan) • C404 (CLT-C404S): Cyan • M404 (CLT-M404S): Magenta • Y404 (CLT-Y404S): Yellow Imaging unit Approx.
Available maintenance parts You need to replace the maintenance parts at specific intervals to keep the machine in the best condition and avoid print quality and paper feeding problems resulting from the worn-out parts. Maintenance parts are mostly rollers, belts and pads. However, the replacement period and parts may differ depending on the model. Replacing maintenance parts can be performed only by an authorized service provider, dealer, or the retailer where you bought the machine.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 1 3 Handling instructions • Do not touch the surface of the photoconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density varies from side to side. • The Toner LED blinks orange. The toner-related message saying that the toner is low may appear on the display. • The computer’s Samsung Printing Status program window appears on the computer telling you which color cartridge is low on toner (see "Using Samsung Printer Status" on page 163).
Redistributing toner 3.
Replacing the toner cartridge • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. • Shake the toner cartridge thoroughly, it will increase the initial print quality. • Do not touch the green underside of the toner cartridge.
Replacing the toner cartridge When a toner cartridge has reached the end of life, the Printing Status window appears on the computer, indicating the toner cartridge needs to be placed. 1 2 3.
Replacing the waste toner container When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be placed. Otherwise your printer stops printing. • Toner particles can be released inside the machine but it does not mean the machine is damaged. Contact a service representative when print quality problems occur.
Replacing the waste toner container The order information is provided for optional accessories (see "Available supplies" on page 42). 2 1 3.
Replacing the imaging unit When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be placed. Otherwise, your machine stops printing. • Don’t use sharp objects such as a knife or scissors to open the imaging unit package. You could damage the surface of the imaging unit. • Be careful not to scratch the surface of the imaging unit. • To prevent damage, do not expose the imaging unit to light for more than a few minutes.
Replacing the imaging unit 3.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 1 2 2 1 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 58 • Clearing paper jams 59 • Understanding the status LED 62 This chapter gives helpful information for what to do if you encounter an error. If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 27). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray 4.
Clearing paper jams 2 Inside the machine The fuser area is hot. Take care when removing paper from the machine. 4.
Clearing paper jams 3 In exit area The fuser area is hot. Take care when removing paper from the machine. 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country (see "Control panel overview" on page 20). • To resolve the error, look at the error message and its instructions from the troubleshooting part (see "Troubleshooting" on page 171). • You also can resolve the error with the guideline from the computer’s Samsung Printing Status program window (see "Using Samsung Printer Status" on page 163).
Understanding the status LED 4 Status LED The color of the status LED indicates the machine's current status. Status Description • The machine is off-line. • The machine is in power saver mode. When data is received, or any button is pressed, it switches to on-line automatically. Off On The machine is on-line and can be used. Blinking • When the status LED slowly blinks, the machine is receiving data from the computer. • When the status LED blinks rapidly, the machine is printing data.
Understanding the status LED 5 Toner / Status LED Description (Toner LED) Off Blinking (Status LED) Blue Blue On All toner cartridges are at normal capacity. On Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 46).a Orange On On Blue Orange On The toner cartridge lifeb is totally empty.
Understanding the status LED 6 WPS / Power / Eco LED Status Blue Description Blinking The machine is connecting to a wireless network. On The machine is connected to a wireless network (see "Using the WPS button" on page 107). Off The machine is disconnected from a wireless network. On The machine is in power save mode. Off The machine is in ready mode or the machine’s power is off. On Eco mode is on (see "Eco printing" on page 38). Off Eco mode is off.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications These specifications are subject to change without notice. To see additional specifications and information about changes to the specifications, please visit www.samsung.com. Items Description Dimensiona Width x Length x Height 382 x 309 x 211 mm (15.0 x 12.2 x 8.3 inches) Weighta Machine with consumables 9.96 kg (21.
Specifications Items Power consumptione Wireless g a. b. c. d. e. f. g. Description Average operating mode Less than 290W Ready mode Less than 60 W Power save mode Less than 1.4 W Power off modef 0.45 W Network Standby Mode (All Port Activation) Less than 1.1 W Module SPW-B43143S Dimensions and weight are measured without other accessories. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray Letter 216 x 279 mm (8.5 x 11 inches) 60 to 85 g/m2 (16 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 150 sheets of 75 g/m2 (20 lbs bond) US Folio 216 x 330 mm (8.5 x 13 inches) • Maximum stack height : 15.5mm (0.6 inches) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) JIS B5 182 x 257 mm (7.17 x 10.12 inches) ISO B5 176 x 250 mm (6.93 x 9.
Specifications Print media weight/Capacitya Type Size Dimensions Tray Refer to the Plain paper section Cotton Refer to the Plain paper section 75 to 90 g/m2 (20 to 24 lbs bond) • 150 sheets of 75 g/m2 (20 lbs bond) • Maximum stack height : 15.5mm (0.6 inches) Refer to the Plain paper section Colored, Pre-printed, Refer to the Plain paper section • 150 sheets of 75 g/m2 (20 lbs bond) Recycled Labelsb Card stock 60 to 85 g/m2 (16 to 24 lbs bond) • Maximum stack height : 15.5mm (0.
Specifications Print media weight/Capacitya Type Size Dimensions Tray Glossy Photo, Letter, A4, Matte Photo Postcard 4x6 Refer to the Plain paper section 111 to 220 g/m2 (30 to 58 lbs bond) • 1 sheets Minimum size (custom) 76 x 152 mm (3 x 6 inches) Maximum size (custom) 216 x 356 mm (8.5 x 14 inches) 60 to 120 g/m2 (16 to 32 lbs bond) a. Maximum capacity may differ depending on media weight, thickness, and environmental conditions. b.
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® XP Service Pack 3 Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 1 GHz (Pentium IV 2 GHz) 512 MB (1 GB) 1.
Specifications Mac Requirements (Recommended) Operating system CPU RAM Free HDD space Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Mac OS X 10.7-10.10 • Intel® processors 2 GB 4 GB Linux Items Requirements Redhat® Enterprise Linux 5, 6,7 Fedora 12, 13, 14, 15, 16, 17, 18, 19, 20 OpenSuSE® 11.2, 11.3, 11.4, 12.1, 12.2, 12.3, 13.1 Operating system Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.
Specifications 4 Network environment Network and wireless models only (see "Features by model" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • Ethernet 10/100 Base-TX Wired Lan • 802.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 6 8 Ozone safety Power saver This product’s ozone emission rate is under 0.1 ppm. Because ozone is heavier than air, keep the product in a place with good ventilation. This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. 7 ENERGY STAR and the ENERGY STAR mark are registered U.S. marks.
Regulatory information 10 11 Correct disposal of this product (Waste electrical & electronic equipment) State of California Proposition 65 Warning (US Only) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Regulatory information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory information 14 Wireless devices are not user serviceable. Do not modify them in any way. Modification to a wireless device will void the authorization to use it. Contact manufacturer for service. United States of America Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 FCC Statement for Wireless LAN use: Low power, Radio LAN devices (radio frequency (RF) wireless communication devices), operating in the 2.
Regulatory information The 13 amp plug is the most widely used in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. You must connect the brown wire to the pin which is marked with the letter “L” or colored red. You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 16 If you cut off the moulded plug, get rid of it straight away.
Regulatory information March 9, 1999: Council Directive 1999/5/EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity. A full declaration, defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co., Ltd. representative.
Regulatory information No limitations at this time 17 Regulatory compliance statements As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. This transmitter must not be collocated or operation in conjunction with any other antenna or transmitter.
Regulatory information 19 Every country has different restrictions on the use of wireless devices. Since your system is equipped with a wireless device, when traveling between countries with your system, check with the local Radio Approval authorities prior to any move or trip for any restrictions on the use of a wireless device in the destination country.
Regulatory information 21 Germany only Website: http://www.samsung.com/cn/support/location/ supportServiceLocation.do?page=SERVICE.LOCATION 襦 愤縑趀爮闭 賉帞 22 Turkey only Xpress C430 Xpress C430W 蜷筨愤竖爮襔 *% 縑趀绌裎 術賉縑聱 ポkW·hマ 1 1.02 1 1.02 ᳝ᆇ⠽䋼 23 Thailand only This telecommunication equipment conforms to NTC technical requirement. 24 China only 5.
Copyright © 2015 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide C43x series C43xW series ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED AirPrint 129 Samsung Cloud Print 131 Google Cloud Print™ 133 3. Special Features 1. Software Installation Installation for Mac 90 Reinstallation for Mac 91 Installation for Linux 92 Reinstallation for Linux 93 2. Using a Network-Connected Machine Altitude adjustment 137 Printing features 138 4.
ADVANCED 5.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using a USB cable. If your machine is attached to a network, skip the following steps below and go on to installing a network connected machine’s driver (see Installing driver over the network99).
Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 2 3 4 5 6 Insert the supplied software CD into your CD-ROM drive. Select the CD-ROM volume that appears on Finder. Double-click the Install Software icon. Read the license agreement and check installation agreement button. Click Next and then follow the instructions in the installation window. To install the fax driver: a Open the Applications folder > Samsung > Fax Queue Creator.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. 2 3 4 5 To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. Enter the password and click OK. After the uninstallation is finished, click Close. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 8 9 10 11 When installation finished, launch printing utility(Go to System > Administration > Printing or execute "system-config-printer" command in Terminal program). Click Add button. Select your printer. Click Forward button and add it to your system.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. Open Terminal program. 1 2 3 Move to uld folder extracted from Unified Linux Driver package. 4 Proceed with uninstallation. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo" as "sudo ./uninstall.sh") 1.
2. Using a NetworkConnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software.
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6).
Wired network setup 3 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. Press the panel. (Cancel or Stop/Clear) button for two seconds on the control First, you have to set up an IP address for network printing and managements.
Wired network setup 7 Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding. 4 Click the icon (third from left) in the SetIP window to open the TCP/ IP configuration window. 5 Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
Wired network setup 1 2 Download SetIP program from Samsung web site and extract it. 3 4 Click to open the TCP/IP configuration window. Double-click the SetIPApplet.html file in cdroot/Linux/noarch/ at_opt/share/utils folder. Enter the machine’s new information into the configuration window. In a corporate intranet, you may need to have this information assigned by a network manager before proceeding.
Installing driver over the network • Some features and optional goods may not be available depending on model or country (see "Features by model" on page 6). • The machine that does not support the network interface, it will not be able to use this feature (see "Rear view" on page 19). 1 Make sure that the machine is connected to the network and powered on. Also, your machine’s IP address should have been set (see "Setting IP address" on page 96).
Installing driver over the network From the Windows 8 Start Screen 4 You can print a Network Configuration Report from the machine’s control panel that will show the current machine’s host name (see "Printing a network configuration report" on page 116). • The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, http:// www.samsung.com > find your product > Support or downloads.
Installing driver over the network Command- line /s or Definition Starts silent installation. /S /p”” or Specifies printer port. /P”” Network Port will be created by use of Standard TCP/IP Port monitor. For local port, this port must exist on system before being specified by command. /a”” or /A”” Specifies destination path for installation. The destination path should be a fully qualified path.
Installing driver over the network 6 Command- line /up”” or /UP”” /d or Definition Description Removes only specified printer instance and not the driver files. This command provides a way to remove only specified printer instance from your system without effecting other printer drivers. It will not remove printer driver files from your system. Uninstalls all device drivers and applications from your system.
Installing driver over the network 1 Make sure that the machine is connected to your network and powered on. Also, your machine’s IP address should have been set. 2 3 Copy Unified Linux Driver package to your system. Open Terminal program and go to the folder that you copied the package to. 4 5 6 Extract the package. Move to uld folder. Execute ” ./install.sh“ command (If you are not logged in as root, execute the command with “sudo” as “sudo ./install.sh”). 7 8 9 10 11 Proceed with installation.
IPv6 configuration 8 IPv6 is supported properly only in Windows Vista or higher. If the IPv6 network seems to not be working, set all the network setting to the factory defaults and try again using Clear Setting. From the SyncThru™ Web Service Activating IPv6 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go.
IPv6 configuration • You can also set the DHCPv6. Address must be enclosed in '[ ]' brackets. • To manually set the IPv6 address: Check the Manual Address check box. Then, the Address/Prefix text box is activated. Enter the rest of the address (e.g.,:3FFE:10:88:194::AAAA. “A” is the hexadecimal 0 through 9, A through F). IPv6 address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL.
Wireless network setup • Wireless networking may not be available depending on the model (see "Features by model" on page 6). Set up method Connecting method From the computer Wireless networks require higher security, so when an access point is first set up, a network name (SSID), the type of security used, and a Network Password are created for the network. Ask your network administrator about this information before proceeding with the machine installation.
Wireless network setup Choosing your type 10 Using the WPS button There are two methods available to connect your machine to a wireless network. If your machine and access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), then you can easily configure the wireless network settings through the WPS button menu without the need for a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Connecting WPS Factory default in your machine is PBC mode, which is recommended for a typical wireless network environment. Connecting in PIN mode 1 In ready mode, press and hold the (Cancel or Stop/Clear) button on the control panel for about 5 seconds. You can find your machine’s PIN. Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the status LED blinks quickly. The machine starts connecting to the wireless network.
Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. To disconnect the wireless network connection, press the the control panel for more than two seconds.
Wireless network setup Setting up via USB cable 3 Insert the supplied software CD into your CD-ROM drive. Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • USB cable If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.exe replacing “X” with the letter, which represents your CDROM drive and click OK.
Wireless network setup 6 On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. If your printer is already connected on the network, select No, my printer is already connected to my network. 7 Select Using a USB cable on the Select the Wireless Setup Method screen. Then, click Next.
Wireless network setup 9 If your printer supports Wi-Fi Direct, the following screen appears. 11 12 Click Next. Select the components to be installed. Follow the instructions in the installation window.
Wireless network setup Creating the infrastructure network 1 2 5 Turn on your computer, access point, and machine. On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. If your printer is already connected on the network, select No, my printer is already connected tomy network. Insert the supplied software CD into your CD-ROM drive.
Wireless network setup 7 8 When the wireless network set up is completed, click Next. Follow the instructions in the installation window. 12 Setup using Mac Items to prepare • Access point • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • USB cable 5 6 7 8 9 Read the license agreement and check installation agreement button.
Wireless network setup • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network. WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on the WPA Pre-Shared Key.
Wireless network setup 7 8 9 10 Select Wireless on the Printer Connection Type screen. Items to prepare Click Next. • Access point If the installer asks you to allow access to the keychain, click Allow. • Network-connected computer • Software CD that was provided with your machine • A machine installed with a wireless network interface • Network cable If the Select a wireless printer window appears, select the printer named DIRECT-xxx.
Wireless network setup Configuring the machine’s wireless network 4 Before starting you will need to know the network name (SSID) of your wireless network and the network key if it is encrypted. This information was set when the access point (or wireless router) was installed. If you do not know about your wireless environment, please ask the person who set up your network. If it’s your first time logging into SyncThru™ Web Service you need to log-in as an administrator.
Wireless network setup 14 15 Turning the Wi-Fi network on/off 1 Check whether the network cable is connected to the machine. If not, connect the machine with a standard network cable. 2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machine’s new IP address in the browser window. For example, 3 4 5 6 7 Click Login on the upper right of the SyncThru™ Web Service website.
Wireless network setup From the network-connected computer 16 Troubleshooting If your printer is using a network cable or a wireless access point, you can enable and configure Wi-Fi Direct from SyncThru™ Web Service. • Access SyncThru™ Web Service, select Settings > Network Settings > Wireless > Wi-Fi Direct. Problems during setup or driver installation • Enable or disable Wi-Fi Direct and set other options. Printers Not Found • Your machine may not be turned on.
Wireless network setup Connecting Failure - Invalid Security the product's IP address and the printer port's IP address. • How to compare: Security is not configured correctly. Check the configured security on your access point and machine. Connecting Failure - General Connection Error • Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power.
Wireless network setup - For a Static network environment • Check the wireless reception around the machine. If the router is far from the machine or there is an obstacle, you might have difficulty receiving the signal. • Cycle the power for the access point (or wireless router), machine, and computer. Sometimes cycling the power can recover network communication. • Check whether firewall software (V3 or Norton) is blocking the communication.
Wireless network setup • Check the wireless environment. You might not be able to connect to the network in the infrastructure environment where you need to type in a user's information before connecting to the access point (or wireless router). • This machine only supports IEEE 802.11 b/g/n and Wi-Fi. Other wireless communication types (e.g., Bluetooth) are not supported. • You cannot use infrastructure mode at the same time for Samsung wireless network machines.
Samsung Mobile Print 17 19 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point.
Using the NFC feature The NFC(Near Field Communication) printer allows you to directly print from your cell phone just by holding your cell phone over the NFC tag on your printer. It does not require installing print driver or connecting to an access point. You just need NFC supported cell phone. In order to use this feature, Samsung Mobile Print app needs to be installed on your cell phone. • Depending on the material of the cell phone cover, NFC recognition may not work properly.
Using the NFC feature 3 Select the content you want to print. Registering Google Cloud Printer If neccessary, change the print option by pressing the 4 22 . Tag the NFC antenna on your cell phone(usually located on the back of the cell phone) over the NFC tag( ) on your printer. Wait few seconds for the cell phone to connect to the printer. 1 Check that NFC and Wi-Fi Direct features are enabled on your mobile device and Wi-Fi Direct feature is enabled on your printer.
Using the NFC feature 3 4 5 Select device status icon. Select Google Cloud Print > Register Google Cloud Printer. Tag the NFC tag on your mobile device (usually located on the back of the mobile device) over the NFC tag( ) on your printer. Wait a few seconds for the mobile device to connect to the printer. • For some mobile devices, NFC tag might not be located at the back of the mobile device. Check the location of the NFC antenna on your mobile device before tagging.
Mopria™ Only Mopria-certified machines can use the Mopria feature. Check the box that your machine came in for the Mopria-certified logo. Mopria™ Print Service is a mobile printing solution that enhances the new print functionality on any Android phone or tablet (Android version 4.4 or later). With this service, you can connect and print to any Mopria-certified printer on the same network as your mobile device without additional set-up.
Mopria™ 1 In the Settings menu of your Android device, tap Printing. The location of this option may differ depending on your mobile device. If you cannot locate the Printing option, refer to the user's manual for your mobile device. 2 3 Under Print Services, tap Mopria Print Service. Tap the On/Off slider to enable the Mopria Print Service. 25 Printing via Mopria To print via Mopria on an Android device: 1 2 3 4 Open the email, photo, web page, or document that you want to print.
AirPrint 4 Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod touch running the latest version of iOS. Bonjour(mDNS) and IPP protocols are required on your machine to use the AirPrint feature. You can enable the AirPrint feature by one of the following methods.
AirPrint Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2.
Samsung Cloud Print Samsung Cloud Print is a free cloud service that allows you to print or scan from your smartphone or tablet to your Samsung printer or MFP. After installing the Samsung Cloud Print app, you can register with the Samsung Cloud Print service just using your mobile number for authentication. No other account login is required, although you can link the app to your Samsung Account if you wish. If you press the ( 3 Click Login in the upper right corner of the SyncThru™ Web Service website.
Samsung Cloud Print Printing from an application on mobile device 29 Printing with Samsung Cloud Print The following steps are an example of using the Samsung Cloud Print app from Android mobile phone. Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you 5 Click Login in the upper right corner of the SyncThru™ Web Service website.
Google Cloud Print™ 10 11 Click Finish printer registration. 1 Install the Cloud Print application on your mobile device. Click Manage your printers. If you do not have the application, download it from the application store such as Android Market or App Store. Now your printer is registered with Google Cloud Print service. Google Cloud Print-ready devices will appear in the list.
Google Cloud Print™ 5 6 Select Print with Google Cloud Print. Click the Print button. 2.
3. Special Features This chapter explains special printing features. • Altitude adjustment 137 • Printing features 138 The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are.
Printing features If Printing preferences has a ►, you can select other printer drivers connected to the selected printer. • For basic printing features, refer to the Basic Guide (see "Basic printing" on page 35). • This feature may not be available depending on model or optional goods (see "Features by model" on page 6). 5 6 1 Change the settings on each tab. Click OK. Changing the default print settings 1 If you want to change the settings for each print job, change it in Printing Preferences.
Printing features 3 4 Select your machine. 1 Check the Print to file box in the Print window. 2 3 Click Print. Right-click your machine and select Set as Default Printer. For Windows 7 or Windows Server 2008 R2, if Set as default printer has a ►, you can select other printer drivers connected to the selected printer. 3 Using advanced print features XPS printer driver: used to print XPS file format. • See "Features by model" on page 6.
Printing features Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Printing features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Printing features Item Description Print on both sides of a sheet of paper (duplex). Before printing, decide how you want your document oriented. • This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver. • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer.
Printing features Item Watermark Description The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. a To change the print settings from your software application, access Printing Preferences (see "Opening Printing Preferences" on page 36). Watermark (Creating a watermark) b From the Advanced tab, select Edit...
Printing features Item Description This option is available only when you use the PCL/SPL printer driver. This option is not available when you use XPS driver Overlaya An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper.
Printing features Item Description a b c d e Create or open the document you want to print. To change the print settings from your software application, access Printing Preferences. Click the Advanced tab. Select the Print Overlay from the Overlay drop-down list. If the overlay file you want does not appear in the Overlay File 1 or Overlay File 2 drop-down list, select Load from the Overlay List. Select the overlay file you want to use.
Printing features Changing printer settings 4 Mac printing You can use advanced printing features when using your machine. Some features may not be available depending on models or options. It means that the features are not supported. Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: 1 2 Open the document to print.
Printing features Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported (see "Variety feature" on page 8). Using help Click the question mark on the bottom-left corner of the window and click on the topic you want to know about. A pop-up window appears with information about that option's feature, which is provided from the driver.
Printing features 5 Linux printing Some features may not be available depending on models or options. It means that the features are not supported. 7 8 Change other printing options in each tab, if necessary. Click Print. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for odd-even printing (see "Features by model" on page 6).
Printing features Configuring Printer Properties You can change the default printing options or connection type with Printing utility supplied by o/s. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). 2 3 4 Select your printer and double-click it. Change default printing options or connection type. Click Apply button. 3.
4. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 2 Make sure that the machine is connected to your computer and powered on. From the Start menu, select Programs or All Programs. • 3 4 5 For Windows 8, from the Charms, select Search > Apps. Find Samsung Printers. Under Samsung Printers, you can see installed management tools. Click the management tool you want to use.
Easy Capture Manager • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows OS users only (see "Software" on page 7). Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key on the keyboard. Now you can easily print your captured screen as captured or edited. 4.
Samsung Easy Color Manager Samsung Easy Color Manager helps users do fine adjustments with 6 color tones and other properties, such as brightness, contrast, and saturation. Color tone changes can be saved as a profile and can be used from the driver or from inside of the machine. • This feature may not be available depending on model or optional goods (see "Software" on page 7). • Available for Windows and Mac OS users only (see "Software" on page 7).
Easy Eco Driver • Available for Windows OS users only (see "Software" on page 7). • To use the Easy Eco Driver features, the Eco Driver Pack must be installed. With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a favorite. How to use: 1 Open a document to print.
Using Samsung Printer Center • Available for Windows users only. Printers tab The screenshot may differ depending on operating system you are using. The Samsung Printer Center allows you to manage all the printer drivers installed on your computer from a single integrated application. You can use the Samsung Printer Center to add and remove printer drivers, check the status of printers, update printer software, and configure printer driver settings.
Using Samsung Printer Center Quick links Displays links to various printer driver management functions. The quick links in the Printers tab link to the following functions: 3 Provides general information about the selected device, such as Printer information its model, IP address, port number, and status. • Settings: Allows you to configure the settings for individual printer driver. - Set as default printer: Sets the selected printer driver as the default printer.
Using Samsung Printer Center Quick links Displays links to the functions available for managing fax or scanner drivers. The quick links in the Scanner & Fax tab offer the following features: 3 Printer information Provides general information about the selected device, such as the model, IP address, port number, and machine status. To use this feature, the scanner driver and fax driver must be installed on the computer. • Settings: Allows you to configure the settings for fax or scanner dirvers.
Using SyncThru™ Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. • Network model only. 2 Accessing SyncThru™ Web Service 1 Access a web browser, such as Internet Explorer, from Windows. Click Login on the upper right of the SyncThru™ Web Service website.
Using SyncThru™ Web Service Information tab Security tab This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report. This tab allows you to set system and network security information. You need to log-in as an administrator to view this tab. • Active Alerts: Shows the alerts that have occurred in the machine and their severity.
Using SyncThru™ Web Service 1 Start a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go. 2 3 4 Your machine’s embedded website opens. 5 Click Apply. From the Security tab, select System Security > System Administrator Enter the name of the administrator, phone number, location, and email address. 4.
Using Samsung Easy Printer Manager • Available for Windows and Mac OS users only. The screenshot may differ depending on operating system you are using. • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. 2 1 Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching.
Using Samsung Easy Printer Manager 2 Advanced Setting The advanced user interface is intended to be used by the person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Printer information 4 This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon • The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use. Mean Description Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future.
Using Samsung Printer Status 1 Device Information You can see the device status , current printer model name, connected port name in this area. User’s Guide You can view the online User’s Guide. Toner/Paper Information This button areas for paper and toner info will be available based on the device. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
Using Samsung Printer Experience 8 2 User’s Guide You can view the online User’s Guide. You need to be connected to the Internet to use this feature. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience, or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers.
Using Samsung Printer Experience Deleting a printer 1 4 5 From the Charms, select Settings. Select the printer settings, such as the number of copies and orientation. Click the Print button to start the print job. Or, right-click the Samsung Printer Experience page and select Settings. 2 3 4 Select Remove Printer Select the printer you want to delete. Click Yes. You can see that the deleted printer is removed from the screen.
Using Samsung Printer Experience Opening more settings Basic tab The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. 1 2 3 4 Open the document you want to print. From the Charms, select Devices. Select your printer from the list Click More settings. Basic This option allows you to choose the basic printing settings such as copies, orientation, and document type.
Using Samsung Printer Experience Advanced tab Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that these features are not supported. Paper settings This option allows you to set the basic paper handling specifications. Layout settings This option allows you to set the various ways to layout your documents. Job Accounting This option allows you to print with the given permission.
Using Samsung Printer Experience Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature. This feature is only available for printing jpeg, bmp, tiff, gif, and png file formats. 1 2 3 4 Select the content you want to print from other application. From the Charms, select Share > Samsung Printer Experience . Select the printer settings, such as the number of copies and orientation.
5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray. • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems Reboot the power. If the problem persists, please call for service. Condition The machine is not receiving power, Suggested solutions 1 Connect the machine to the electricity supply first. or the connection cable between the computer and the machine is not connected properly. 1 2 2 Check the USB cable or network cable in the machine’s rear. 3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it. 5.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The top cover is not closed. Close the top cover. • Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 59). • No paper is loaded.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk space of the computer is insufficient to access the print job.
Printing problems Condition The machine prints, but the text is wrong, garbled, or incomplete. Pages print, but they are blank. Possible cause Suggested solutions The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. The wrong printer driver was selected.
Printing problems Condition Possible cause Suggested solutions Before printing, the machine emits vapor near the output tray. Using damp/wet paper can cause vapor [white smoke] during printing. This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then replace the paper with fresh paper from an unopened ream. The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested Solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 48).
Printing quality problems Condition Toner specks Suggested Solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 54).
Printing quality problems Condition Vertical lines Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the imaging unit inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the imaging unit" on page 52). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 54).
Printing quality problems Condition Vertical repetitive defects Suggested Solutions If marks repeatedly appear on the printed side of the page at even intervals: • The imaging unit may be damaged. If you still have the same problem, remove the imaging unit and, install a new one (see "Replacing the imaging unit" on page 52). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 54). Solid color or black pages • The imaging unit may not be installed properly. Remove the imaging unit and reinsert it.
Printing quality problems Condition Loose toner Suggested Solutions • Clean the inside of the machine (see "Cleaning the machine" on page 54). • Check the paper type and quality. • Remove the imaging unit and then, install a new one (see "Replacing the imaging unit" on page 52). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested Solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening Printing Preferences" on page 36). • An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
Operating system problems 1 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 2 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 3 Common Linux problems Condition Suggested solutions Unchecking the collate option in the Print Dialog does not work. For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program). Printing always works with duplex. This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.
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Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A AirPrint 129 J M jam Mac C cleaning inside 54 outside 54 cleaning a machine 54 control panel 20 convention 10 clearing paper 59 common Mac problems tips for avoiding paper jams 58 driver installation for network connected 102 L driver installation for USB cable connected 90 LED machine status printing 188 driver installation for network connected 102 E eco printing 38 driver installation for USB cable connected 92 driver reinstallation for USB cable connected 93 F favor
Index introducing network programs IPv6 configuration SetIP program wired network setup wireless network setup 95 104 96, 97, 116 96 106 n-up printing Mac preprinted paper 34 special media 32 printer preferences Linux Printing overlay printing 149 163 35 printing problems 174 printing quality problems 178 R rear view 19 146 regulatiory information 75 145 print 145 multiple pages on one sheet of paper 146 Mac printing a document Windows print 173 148 delete 137 power problems Li
Index stop button system requirements 21 USB cable supplies available supplies 42 driver installation estimated toner cartridge life 45 driver reinstallation ordering 42 replacing toner cartridge 48 SyncThru Web Service general information 73 158 T toner cartridge using help 23, 25, 90, 92 W watermark create 143 delete 143 edit 143 Windows 45 common Windows problems non-Samsung and refilled 45 driver installation for network connected 99 redistributing toner 46 replacing th