User manual

Operating system problems

188

5. Troubleshooting

Common Linux problems

Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.

Condition Suggested solutions

Unchecking the collate option

in the Print Dialog does not

work.

For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate

option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).

Printing always works with

duplex.

This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.

Printer is not added through

system's printing utility.

The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/

bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)

Paper size and orientation are

disabled in the Print Dialog

when opening text files.

The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.

Printing produces divided

images.

This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the

command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.