User manual

Understanding display messages
107
4. Troubleshooting
9
Misc. messages
Not Correct
Wireless setting
• The wireless network
options are configured
incorrectly for the
security method.
• The password entered in
the wireless security
options is incorrect.
• The machine does not
support the security
method used by the
access point or wireless
router.
• The access point or
wireless router has
malfunctioned.
Reconfigure the wireless
options in the machine,
SWS, access point, or
wireless router. The
WPA2-PSK/AES security
method is recommended.
If the problem persists,
please call for service.
Not connect
Wireless AP
The machine failed to
connect to the wireless
AP(access point or wireless
router).
Check the status of the
access point, including its
configuration and power
connections, as well as
any devices that may
affect wireless
communication. If the
problem persists, please
call for service.
Message Meaning Suggested solutions
Wi-Fi Direct
is not ready
The machine failed to
initialize the Wi-Fi Direct
connection.
Reboot the machine to
initialize the wireless
settings. If the problem
persists, please call for
service.
Wi-Fi Direct
is not connect
The machine failed to
connect via Wi-Fi Direct.
Turn the Wi-Fi Direct
feature off and then back
on or reboot the machine
or mobile device. If the
problem persists, please
call for service.
Message Meaning Suggested solutions
Door Open
Close it
The cover is not securely
latched.
Close the cover until it
locks into place.
Door of scanner is
open
The cover of scanner is not
securely latched.
Close the cover until it
locks into place.
Error: [error
number]
Call for Service
There is a problem in the
system.
Reboot the power. If the
problem persists, please
call for service.
Message Meaning Suggested solutions