User’s Guide BASIC BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows. ADVANCED This guide provides information about the installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries.
BASIC 1. Introduction Key benefits 4 Features by models 6 Useful to know 8 About this user’s guide 9 Safety information 10 Machine overview 16 Control panel overview 19 Turning on the machine 21 Installing the driver locally 22 Reinstalling the driver 24 2. Learning the Basic Usage Media and tray 26 Basic printing 35 Storing the toner cartridge 41 Redistributing toner 43 Replacing the toner cartridge 44 Cleaning the machine 46 Tips for moving & storing your machine 50 4.
1. Introduction This chapter provides information you need to know before using the machine.
Key benefits Environmentally friendly - SL-M2024 series/SL-M2024W series ▪ For single-side printing, 18 ppm (A4) or 19 ppm (Letter). Convenience • To save toner and paper, this machine supports the Eco feature (see "Easy Eco Driver" on page 148). • To save paper, you can print multiple pages on a single sheet of paper (see "Using advanced print features" on page 133). • To save paper, you can print on both sides of the paper (manual doublesided printing) (see "Using advanced print features" on page 133).
Key benefits Wide range of functionality and application support Wireless networking may not be available depending on the model (see "Features by models" on page 6). • Using the WPS (Wi-Fi Protected Setup™) button • Supports various paper sizes (see "Print media specifications" on page 62). • Print watermark: You can customize your documents with words, such as “Confidential” (see "Using advanced print features" on page 133).
Features by models Some features and optional goods may not be available depending on model or country.
Features by models Software M202x series M202xW series Samsung Printer Status ● ● Easy Eco Driver Anyweb Print ● ● Easy Capture Manager ● ● M202x series M202xW series ● ● a. For XPS driver, it is only supported for windows through the Samsung website (www.samsung.com) Variety feature Features Hi-Speed USB 2.0 Network Interface Ethernet 10/100 Base TX wired LAN Network Interface 802.
Useful to know Where can I download the machine’s driver? Printouts are blurry. • Visit www.samsung.com to download the latest machine’s driver, and install it on your system. • The toner level might be low or uneven. Shake the toner cartridge. • Try a different print resolution setting. Where can I purchase accessories or supplies? • Inquire at a Samsung distributor or your retailer. • Visit www.samsung.com/supplies. Select your country/region to view product service information.
About this user’s guide This user's guide provides information for your basic understanding of the machine as well as detailed steps to explain machine usage. • Read the safety information before using the machine. • If you have a problem using the machine, refer to the troubleshooting chapter. • Terms used in this user’s guide are explained in the glossary chapter. • All illustrations in this user’s guide may differ from your machine depending on its options or model you purchased.
Safety information These warnings and precautions are included to prevent injury to you and others, and to prevent any potential damage to your machine. Be sure to read and understand all of these instructions before using the machine. After reading this section, keep it in a safe place for future reference. 4 Operating environment Warning 3 Important safety symbols Do not use if the power cord is damaged or if the electrical outlet is not grounded.
Safety information 5 Caution During an electrical storm or for a period of non-operation, remove the power plug from the electrical outlet. Operating method Caution This could result in electric shock or fire. Be careful, the paper output area is hot. Do not forcefully pull the paper out during printing. Burns could occur. It can cause damage to the machine.
Safety information Do not allow too many papers to stack up in the paper output tray. Caution It can damage the machine. Do not block or push objects into the ventilation opening. This could result in elevated component temperatures which can cause damage or fire. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Before moving the machine, turn the power off and disconnect all cords.
Safety information 7 Use only No.26 AWGa or larger, telephone line cord, if necessary. Maintenance / Checking Otherwise, it can cause damage to the machine. Use the power cord supplied with your machine for safe operation. If you are using a cord which is longer than 2 meters (6 feet) with a 110 V machine, then the gauge should be 16 AWG or larger. Otherwise, it can cause damage to the machine, and could result in electric shock or fire.
Safety information 8 • Do not remove any covers or guards that are fastened with screws. • Fuser units should only be repaired by a certified service technician. Repair by non-certified technicians could result in fire or electric shock. Supply usage Caution • The machine should only be repaired by a Samsung service technician. To clean and operate the machine, strictly follow the user's guide provided with the machine. Do not disassemble the toner cartridge.
Safety information Using recycled supplies, such as toner, can cause damage to the machine. In case of damage due to the use of recycled supplies, a service fee will be charged. For supplies that contain toner dust (toner cartridge, waste toner bottle, imaging unit, etc.) follow the instructions below. • When disposing of the supplies, follow the instructions for disposal. Refer to the reseller for disposal instructions. • Do not wash the supplies.
Machine overview 9 Components The actual component may differ from the illustration below. Some components may change depending on the circumstances. Power cord Quick installation guide Software CDa Misc. accessoriesb a. The software CD contains the printer drivers and software applications. b. Miscellaneous accessories included with your machine may vary by country of purchase and specific model. 1.
Machine overview 10 Front view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). 1 5 6 4 2 7 8 3 1 Output tray 5 NFC (Near Field Communication) tag 2 Control panel 6 Top cover 3 Tray 7 Toner cartridge 4 Output support 8 Paper width guide 1.
Machine overview 11 Rear view • This illustration may differ from your machine depending on its model. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). 1 2 1 USB port 2 Power receptacle 1.
Control panel overview This control panel may differ from your machine depending on its model. There are various types of control panels. 2 Configures the wireless network connection easily without a computer (see "Wireless network setup" on page 93). • Configuration sheet - Press and hold this button for about 10 seconds until the green LED blinks slowly, and release.
Control panel overview 2 • Prints the screen - Press this button and the green LED will start blinking. If you want to print only the active screen, release the button when the green LED stops blinking. If you want to print the whole screen, release the button while it’s blinking. Print screenb 3 Power You can turn the power off or wake the machine up from the sleep mode with this button. 4 Status LED Shows the status of your machine (see "Status LED" on page 57). a. M202xW only. b. M202x only.
Turning on the machine 1 Connect the machine to the electricity supply first. 1 2 2 Press (power) on the control panel. If you want to turn the power off, press (power) on the control panel. 1.
Installing the driver locally A locally connected machine is a machine directly attached to your computer using the cable. • If you are a Mac or Linux OS user, refer to the "Software Installation" on page 83. 12 Windows 1 Insert the supplied software CD into your CD-ROM drive. If the installation window does not appear, click Start > All programs > Accessories > Run. • The installation window in this User’s Guide may differ depending on the machine and interface in use. X:\Setup.
Installing the driver locally From the Windows 8 Start Screen • The V4 driver is automatically downloaded from the Windows Update if your computer is connected to the Internet. If not, you can manually download the V4 driver from Samsung website, www.samsung.com > find your product > Support or downloads. • You can download Samsung Printer Experience app from the Windows Store. You need have a Microsoft account to use the Windows Store. 1 From Charms, select Search. 2 Click Store.
Reinstalling the driver If the printer driver does not work properly, follow the steps below to reinstall the driver. 13 Windows 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs > Samsung Printers > Uninstall Samsung Printer Software. • For Windows 8, 1 From Charms, select Search > Apps. 2 Search and click Control Panel.
2. Learning the Basic Usage After installation is complete, you may want to set the machine’s default settings. Refer to the next section if you would like to set or change values.
Media and tray This chapter provides information on how to load print media into your machine. • Using print media that does not meet these specifications may cause problems or require repairs. Such repairs are not covered by Samsung’s warranty or service agreements. • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine. 2 • Using inflammable print media can cause a fire. • Use designated print media (see "Print media specifications" on page 62).
Media and tray 2 Loading paper in the tray 1 3 Adjust the tray size to the media size you are loading (see "Tray overview" on page 26). Then place the paper with the side you want to print facing up and open the output tray. Open the tray. 3 1 4 2 4 2 Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to bend. Flex or fan the edge of the paper stack to separate the pages before loading papers. 2.
Media and tray • Do not push the paper width guide too far causing the media to warp. • If you do not adjust the paper width guide, it may cause paper jams. • Do not use a paper with a leading-edge curl, it may cause a paper jam or the paper can be wrinkled. 5 When you print a document, set the paper type and size for the tray (see "Setting the paper size and type" on page 34). 2.
Media and tray • When the machine is in a power save mode, the machine does not feed paper from the manual feeder. Wake up the machine by pressing the power button before using the manual feeder. 3 Manual feeding in the tray The manual feeder can hold special sizes and types of print material, such as postcards, note cards, and envelopes (see "Print media specifications" on page 62). Tips on using the manual feeder • Load only one type, size and weight of print media at time in the manual feeder.
Media and tray 4 Types Printing on special media Traya Envelope ● The table below shows the special media usable in tray. Preprinted ● To change the paper setting set in the machine, from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 36). Cotton ● Recycled ● Archive ● When using special media, we recommend you feed one sheet at a time (see "Print media specifications" on page 62). a. The paper types available manual feeding in tray.
Media and tray Envelope • Do not use stamped envelopes. • Do not use envelopes with clasps, snaps, windows, coated lining, selfadhesive seals, or other synthetic materials. • Do not use damaged or poorly made envelopes. • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope. Printing successfully on envelopes depends upon the quality of the envelopes. To print an envelope, place it as shown in the following figure.
Media and tray Labels • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components. • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine. • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.
Media and tray Preprinted paper When loading preprinted paper, the printed side should be facing up with an uncurled edge at the front. If you experience problems with paper feeding, turn the paper around. Note that print quality is not guaranteed. • Must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second (about 170°C (338°F)).
Media and tray 5 Setting the paper size and type After loading paper in the paper tray, set the paper size and type. To change the paper setting set in the machine, from the Printing preferences window > Paper tab > Paper Type (see "Opening printing preferences" on page 36). If you want to use special-sized paper such as billing paper, select Custom in the Paper tab in the Printing Preferences (see "Opening printing preferences" on page 36). 2.
Basic printing For special printing features, refer to the Advanced Guide (see "Using advanced print features" on page 133). 3 Select your machine from the Select Printer list. 4 The basic print settings including the number of copies and print range are selected within the Print window. 6 Printing If you are a Mac or Linux user, refer to the "Mac printing" on page 140 or "Linux printing" on page 142. The following Printing Preferences window is for Notepad in Windows 7.
Basic printing 7 Canceling a print job 4 Click Properties or Preferences. If the print job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. 8 Opening printing preferences • The Printing Preferences window that appears in this user’s guide may differ depending on the machine in use. However, the composition of the Printing Preferences window is similar.
Basic printing Using a favorite setting To use a saved setting, select it in the Favorites tab. The machine is now set to print according to the settings you have selected. The Favorites option, which is visible on each preferences tab except for the Samsung tab, allows you to save the current preferences for future use. To delete saved settings, select it in the Favorites tab and click Delete. To save a Favorites item, follow these steps: 1 2 Change the settings as needed on each tab.
3. Maintenance This chapter provides information about purchasing supplies, accessories and maintenance parts available for your machine.
Ordering supplies and accessories Available accessories may differ from country to country. Contact your sales representatives to obtain the list of available supplies, and maintenance parts. To order Samsung-authorized supplies, accessories, and maintenance parts, contact your local Samsung dealer or the retailer where you purchased your machine. You can also visit www.samsung.com/supplies, and then select your country/region to obtain the contact information for service. 3.
Available supplies When supplies reach the end of their life spans, you can order the following types of supplies for your machine: Average yielda Type Toner cartridge Approx. 1,000 pages Part name MLT-D111S a. Declared yield value in accordance with ISO/IEC 19752. Depending on the options, percentage of image area, and job mode used, the toner cartridge’s lifespan may differ.
Storing the toner cartridge Toner cartridges contain components that are sensitive to light, temperature and humidity. Samsung suggests users follow these recommendations to ensure optimal performance, highest quality, and longest life from your new Samsung toner cartridge. Store this cartridge in the same environment in which the printer will be used. This should be in controlled temperature and humidity conditions.
Storing the toner cartridge 1 3 Handling instructions • Do not touch the surface of the photoconductive drum in the cartridge. • Do not expose the cartridge to unnecessary vibrations or shock. • Never manually rotate the drum, especially in the reverse direction; this can cause internal damage and toner spillage. Estimated cartridge life Estimated cartridge life the life of the toner cartridge (or imaging unit) yield depends on the amount of toner that print jobs require.
Redistributing toner When the toner cartridge is near the end of its life: • White streaks or light printing occurs and/or density variation side to side. • The Toner LED blinks orange. If this happens, you can temporarily improve print quality by redistributing the remaining toner in the cartridge. In some cases, white streaks or light printing will still occur even after you have redistributed the toner. • Before opening the top cover, close the output support first.
Replacing the toner cartridge 4 Toner cartridge Click this link to open an animation about replacing a toner cartridge. • Before opening the top cover, close the output support first. • Do not use sharp objects such as a knife or scissors to open the toner cartridge package. They might scratch the drum of the cartridge. • If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric.
Replacing the toner cartridge When a toner cartridge has reached the end of life, the machine will stop printing. 2 1 3.
Cleaning the machine If printing quality problems occur or if you use your machine in a dusty environment, you need to clean your machine regularly to keep it in the best printing condition and use your machine longer. • Cleaning the cabinet of the machine with cleaning materials containing large amounts of alcohol, solvents, or other strong substances can discolor or distort the cabinet.
Cleaning the machine 6 Cleaning the inside During the printing process, paper, toner, and dust particles can accumulate inside the machine. This buildup can cause print quality problems, such as toner specks or smearing. Cleaning the inside of the machine clears and reduces these problems. • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. • Before opening the top cover, close the output support first. 3.
Cleaning the machine 2 1 2 3 1 1 2 2 3.
Cleaning the machine 7 Cleaning the pickup roller • Use a dry lint-free cloth to clean the machine. • If your machine has a power switch, turn the power switch off before cleaning the machine. 2 12 1 2 3.
Tips for moving & storing your machine • When moving the machine, do not tilt or turn it upside down. Otherwise, the inside of the machine may be contaminated by toner, which can cause damage to the machine or reduce print quality. • When moving the machine, make sure at least two people are holding the machine securely. 3.
4. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Tips for avoiding paper jams 52 • Clearing paper jams 53 • Understanding the status LED 56 This chapter gives helpful information for what to do if you encounter an error.If your machine has a display screen, check the message on the display screen first to solve the error.
Tips for avoiding paper jams By selecting the correct media types, most paper jams can be avoided. To avoid paper jams, refer to the following guidelines: • Ensure that the adjustable guides are positioned correctly (see "Tray overview" on page 26). • Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the tray. • Do not remove paper from the tray while your machine is printing. • Flex, fan, and straighten paper before loading.
Clearing paper jams To avoid tearing the paper, pull the jammed paper out slowly and gently. 1 In tray Click this link to open an animation about clearing a jam. 1 2 2 1 3 4.
Clearing paper jams 2 Inside the machine Click this link to open an animation about clearing a jam. • The fuser area is hot. Take care when removing paper from the machine. • Before opening the top cover, close the output support first. 1 2 4.
Clearing paper jams If you do not see the paper in this area, stop and go to next step: 2 1 2 1 4.
Understanding the status LED The color of the LED indicates the machine's current status. • Some LEDs may not be available depending on model or country. • To resolve the error, look at the error message and its instructions from the troubleshooting part. • You can also resolve the error with the guidelines from the Samsung Printer Status window or Smart Panel program window. • If the problem persists, call a service representative. 4.
Understanding the status LED 3 Status LED Status Description Off The machine is off-line or save mode. Blinking Green • When the backlight blinks rapidly, the machine is printing data. On The machine is on-line and can be used. Blinking Waiting for a (Status LED) • When the machine is receiving data and printing data. (Print screen) or (WPS) button to be pressed for manual printing. • The cover is opened. Close the cover.
Understanding the status LED 4 Toner LED/ WPS LED/ Power LED Status (Toner LED) (WPS LED)b (Power LED) Description Blinking Small amount of toner is left in the cartridge. The estimated cartridge life of toner is close. Prepare a new cartridge for replacement. You may temporarily increase the printing quality by redistributing the toner (see "Redistributing toner" on page 43). On A toner cartridge has almost reached its estimated cartridge lifea.
5. Appendix This chapter provides product specifications and information concerning applicable regulations.
Specifications 1 General specifications The specification values listed below are subject to change without notice. See www.samsung.com for possible changes in information. Items Description Dimension Width x Length x Height 331 x 215 x 178 mm (13.03 x 8.46 x 7.01 inches) Weight Machine with consumables 3.97 kg (8.
Specifications Items Power consumption Description Average operating mode Less than 310 W Ready mode Less than 30 W • M202x series: Less than 1.1 W Power save modec • M202xW series: Less than 1.9 W ( Wi-Fi Direct off :Less than 1.5 W ) • M2020W/M2021W/M2024W: Less than 1.5 W Wireless f Power off moded Less than 0.45 W (0.1 We) Module SPW-B4319S a. Sound Pressure Level, ISO 7779. Configuration tested: basic machine installation, A4 paper, simplex printing.
Specifications 2 Print media specifications Print media weight/Capacitya Type Size Dimensions Tray Plain Manual feeding in trayb Letter 216 x 279 mm (8.5 x 11 inches) 71 to 85 g/m2 (19 to 23 lbs bond) 71 to 85 g/m2 (19 to 23 lbs bond) Legal 216 x 356 mm (8.5 x 14 inches) • 1 sheet Folio 216 x 330 mm (8.5 x 13 inches) • 150 sheets of 80 g/m2 (21 lbs bond) A4 210 x 297 mm (8.27 x 11.69 inches) Oficio 216 x 343 mm (8.5 x 13.5 inches) B5(JIS) 182 x 257 mm (7.17 x 10.
Specifications Print media weight/Capacitya Type Size Dimensions Manual feeding in trayb Tray Refer to the Plain section Thick Refer to the Plain section Color Refer to the Plain section Refer to the Plain section Recycled Refer to the Plain section • 1 sheet 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) • 150 sheets of 80 g/m2 (21 lbs bond) Refer to the Plain section • 1 sheet 75 to 90 g/m2 (20 to 24 lbs bond) 75 to 90 g/m2 (20 to 24 lbs bond) • 150 sheets of 80 g/m2 (21
Specifications Print media weight/Capacitya Type Size Dimensions Tray Labelsc CardStock Letter, Legal, Oficio, Folio, A4, B5(JIS), B5(ISO), Executive, A5 Refer to the Plain section Letter, Legal, Oficio, Folio, A4, B5(JIS), B5(ISO), Executive, A5, Refer to the Plain section 120 to 150 g/m2 (32 to 40 lbs bond) Manual feeding in trayb 120 to 150 g/m2 (32 to 40 lbs bond) • 1 sheet • 10 sheets 121 to 163 g/m2 (32 to 43 lbs bond) 121 to 163 g/m2 (32 to 43 lbs bond) • 1 sheet • 10 sheets Postcard 4x
Specifications 3 System requirements Microsoft® Windows® Requirement (recommended) Operating system CPU RAM free HDD space Windows® XP Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (256 MB) 1.5 GB Windows Server® 2003 Intel® Pentium® III 933 MHz (Pentium IV 1 GHz) 128 MB (512 MB) 1.
Specifications • Internet Explorer 6.0 or higher is the minimum requirement for all Windows operating systems. • Users who have administrator rights can install the software. • Windows Terminal Services is compatible with your machine. Mac Requirements (Recommended) Operating system CPU Mac OS X 10.5 • Intel® processors RAM Free HDD space 512 MB (1 GB) 1 GB • 867 MHz or faster Power PC G4/ G5 Mac OS X 10.6 • Intel® processors 1 GB (2 GB) 1 GB Mac OS X 10.7 ~ 10.
Specifications Linux Items Requirements Red Hat Enterprise Linux 5, 6 Fedora 11, 12, 13, 14, 15, 16, 17, 18 openSUSE 11.0, 11.1, 11.2, 11.3, 11.4, 12.1, 12.2, 12.3 Operating system Ubuntu 10.04, 10.10, 11.04, 11.10, 12.04, 12.10 SUSE Linux Enterprise Desktop 10, 11 Debian 5.0, 6.0 Mint 13, 14 CPU Pentium IV 2.4GHz (Intel Core™2) RAM 512 MB (1 GB) Free HDD space 1 GB (2 GB) 5.
Specifications 4 Network environment Wireless models only (see "Features by models" on page 6). You need to set up the network protocols on the machine to use it as your network machine. The following table shows the network environments supported by the machine. Items Network interface Specifications • 802.11b/g/n Wireless LAN ( M202xW only) • Windows Server 2003 /Server 2008/XP/Vista/7/8/Server 2008 R2 Network operating system • Various Linux OS • Mac OS X 10.5 ~ 10.
Regulatory information This machine is designed for a normal work environment and certified with several regulatory statements. When using this product, these basic safety precautions should always be followed to reduce risk of fire, electric shock, and injury to persons: 5 Laser safety statement The printer is certified in the U.S.
Regulatory information 7 9 Power saver China only This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use. When the printer does not receive data for an extended period of time, power consumption is automatically lowered. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. For more information on the ENERGY STAR program see http:// www.energystar.
Regulatory information The United States of America only 10 Correct disposal of this product (Waste electrical & electronic equipment) (Applicable in countries with separate collection systems) Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website:www.samsung.
Regulatory information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Regulatory information The FCC has set a general guideline of 20 cm (8 inches) separation between the device and the body, for use of a wireless device near the body (this does not include extremities). This device should be used more than 20 cm (8 inches) from the body when wireless devices are on. The power output of the wireless device (or devices), which may be embedded in your printer, is well below the RF exposure limits as set by the FCC.
Regulatory information 16 Turkey only The 13 amp plug is the most widely used type in the UK and should be suitable. However, some buildings (mainly old ones) do not have normal 13 amp plug sockets. You need to buy a suitable plug adaptor. Do not remove the moulded plug. If you cut off the moulded plug, get rid of it straight away.You cannot rewire the plug and you may receive an electric shock if you plug it into a socket. 17 Thai only Important warning: You must earth this machine.
Regulatory information You must have a 13 amp fuse in the plug, adaptor, or at the distribution board. 19 Declaration of conformity (European countries) Approvals and Certifications • Hereby, Samsung Electronics, declares that this [M202x series] is in compliance with the essential requirements and other relevant provisions of Low Voltage Directive (2006/95/EC), EMC Directive (2004/108/EC).
Regulatory information European radio approval information (for products fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present. Refer to the system label to verify the presence of wireless devices.
Regulatory information As a general guideline, a separation of 20 cm (8 inches) between the wireless device and the body, for use of a wireless device near the body (this does not include extremities) is typical. This device should be used more than 20 cm (8 inches) from the body when wireless devices are on and transmitting. Every country has different restrictions on the use of wireless devices.
Regulatory information 22 China only 5.
Copyright © 2013 Samsung Electronics Co., Ltd. All rights reserved. This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide. • Samsung and the Samsung logo are trademarks of Samsung Electronics Co., Ltd.
User’s Guide ADVANCED ADVANCED This guide provides information about installation, advanced configuration, operation and troubleshooting on various OS environments. Some features may not be available depending on models or countries. BASIC This guide provides information concerning installation, basic operation and troubleshooting on windows.
ADVANCED 1. Software Installation 3. Special Features Installation for Mac 84 Altitude adjustment 130 Reinstallation for Mac 85 Changing the default print settings 131 Installation for Linux 86 Setting your machine as a default machine 132 Reinstallation for Linux 87 Using advanced print features 133 Mac printing 140 Linux printing 142 2. Using a Network-connected Machine 4.
ADVANCED 5.
1. Software Installation This chapter provides instructions for installing essential and helpful software for use in an environment where the machine is connected via a cable. A locally connected machine is a machine directly attached to your computer using the cable.
Installation for Mac 1 Make sure that the machine is connected to your computer and powered on. 10 Select USB Connected Printer on the Printer Connection Type and click Continue. 2 Insert the supplied software CD into your CD-ROM drive. 11 Click Add Printer button to select your printer and add it to your printer list. 12 After the installation is finished, click Close. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • 4 5 6 7 8 For Mac OS X 10.
Reinstallation for Mac If the printer driver does not work properly, uninstall the driver and reinstall it. 1 Open the Applications folder > Samsung > Printer Software Uninstaller. 2 3 4 5 To uninstall printer software, click Continue. Check the program you want to delete and click Uninstall. Enter the password and click OK. After the uninstallation is finished, click Close. If a machine has already been added, delete it from the Print Setup Utility or Print & Fax. 1.
Installation for Linux You need to download Linux software packages from the Samsung website to install the printer software (http://www.samsung.com > find your product > Support or Downloads). 1 Installing the Unified Linux Driver 8 9 10 11 When installation finished, launch printing utility(Go to System > Administration > Printing or execute "system-config-printer" command in Terminal program). Click Add button. Select your printer. Click Forward button and add it to your system.
Reinstallation for Linux If the printer driver does not work properly, uninstall the driver and reinstall it. 1 2 3 Open Terminal program. 4 Proceed with uninstallation. Move to uld folder extracted from Unified Linux Driver package. Execute "./uninstall.sh" command (If you're not logged in as root, execute the command with "sudo" as "sudo ./uninstall.sh") 1.
2. Using a Networkconnected Machine This chapter gives you step-by-step instructions for setting up a network connected machine and software. • Useful network programs 89 • Wired network setup 90 • IPv6 configuration 91 • Wireless network setup 93 • Samsung Mobile Print 121 • Using the NFC feature 122 • Google Cloud Print™ 124 • AirPrint 127 Supported optional devices and features may differ according to your model (see "Features by models" on page 6).
Useful network programs There are several programs available to setup the network settings easily in a network environment. For the network administrator especially, managing several machines on the network is possible. • Before using the programs below, set the IP address first. • Some features and optional goods may not be available depending on model or country (see "Features by models" on page 6). 2 SyncThru™ Web Admin Service Web-based machine management solution for network administrators.
Wired network setup 3 Printing a network configuration report You can print Network Configuration Report from the machine’s control panel that will show the current machine’s network settings. This will help you to set up a network. • Press the (WPS) button formore than 10 seconds on the control panel. Using this Network Configuration Report, you can find your machine’s MAC address and IP address. For example: • MAC Address: 00:15:99:41:A2:78 • IP Address: 165.254.192.192 2.
IPv6 configuration IPv6 is supported properly only in Windows Vista or higher. In the IPv6 network environment, follow the next procedure to use the IPv6 address. 4 5 6 7 Click TCP/IPv6 on the left pane of the website. Check the IPv6 Protocol check box to activate IPv6. Click the Apply button. Turn the machine off and turn it on again. 4 From the SyncThru™ Web Service Activating IPv6 1 Access a web browser, such as Internet Explorer, from Windows. Enter the machine IP address (http://xxx.xxx.xxx.
IPv6 configuration IPv6 address configuration 1 Start a web browser, such as Internet Explorer, that supports IPv6 addressing as a URL. 2 Select one of the IPv6 addresses (Link-local Address, Stateless Address, Stateful Address, Manual Address) from Network Configuration Report (see "Printing a network configuration report" on page 90). 3 • Link-local Address: Self-configured local IPv6 address (Address starts with FE80).
Wireless network setup Wireless network name and Network Password Make sure your machine supports wireless networking. Wireless networking may not be available depending on the model (see "Features by models" on page 6). Wireless networks require higher security, so when an access point is first set up, a network name (SSID), the type of security used, and a Network Password are created for the network. Ask your network administrator about this information before proceeding with the machine installation.
Wireless network setup 6 Introducing wireless set up methods You can set wireless settings either from the machine or the computer. Choose the setting method from the below table. Some wireless network installation types may not be available depending on the model or country. Set up method Connecting method From the computer Description & Reference Windows user, see "Access point via USB cable" on page 99. Windows user, see "Access point without a USB cable (recommended)" on page 102.
Wireless network setup Set up method Without Access Point Connecting method From the computer Description & Reference Windows user, see "Ad hoc via USB cable" on page 104. Mac user, see "Ad hoc via USB cable" on page 112. Wi-Fi Direct setup See "Setting up Wi-Fi Direct" on page 116. • If problems occur during wireless set up or driver installation, refer to the troubleshooting chapter (see "Troubleshooting" on page 117). • It is strongly recommended that you set the password on Access Points.
Wireless network setup Choosing your type 7 Using the WPS button There are two methods available to connect your machine to a wireless network If your machine and an access point (or wireless router) support Wi-Fi Protected Setup™ (WPS), you can easily configure the wireless network settings by pressing the (WPS) button on the control panel without a computer. • If you want to use the wireless network using the infrastructure mode, make sure that the network cable is disconnected from the machine.
Wireless network setup Connecting in PBC mode 1 Press and hold the (WPS) button on the control panel for about 2 - 4 seconds until the status LED blinks quickly. Connecting in PIN mode 1 The machine starts connecting to the wireless network. The LED blinks slowly for up to two minutes until you press the PBC button on the access point (or wireless router). 2 b When the machine is successfully connected to the wireless network, the WPS LED light stays on.
Wireless network setup Re-connecting to a network Disconnecting from a network When the wireless function is off, the machine automatically tries to re-connect to the access point (or wireless router) with the previously used wireless connection settings and address. To disconnect the wireless network connection, press the the control panel for more than two seconds. In the following cases, the machine automatically re-connects to the wireless network: • The machine is turned off and on again.
Wireless network setup 8 Setup using Windows 3 Insert the supplied software CD into your CD-ROM drive. Shortcut to the Samsung Easy Wireless Setup program without the CD: If you have installed the printer driver once, you can access the Samsung Easy Wireless Setup program without the CD (see "Accessing management tools" on page 145). If the installation window does not appear, click Start > All programs > Accessories > Run. X:\Setup.
Wireless network setup 5 6 Select Wireless network connection on the Printer Connection Type screen. Then, click Next. 7 Select Using a USB cable on the Select the Wireless Setup Method screen. Then, click Next. 8 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next.
Wireless network setup WPA Personal or WPA2 Personal: Select this option to authenticate the print server based on a WPA Pre-Shared Key. This uses a shared secret key (generally called Pre Shared Key pass phrase), which is manually configured on the access point and each of its clients. 9 If your printer supports Wi-Fi Direct, the following screen appears. Click Next. • Encryption: Select the encryption (None, WEP64, WEP128, TKIP, AES, TKIP AES).
Wireless network setup 11 12 Select the components to be installed. Follow the instructions in the installation window. Access point without a USB cable (recommended) Creating the infrastructure network 1 2 Turn on your computer, access point, and machine. Insert the supplied software CD into your CD-ROM drive.
Wireless network setup 4 5 Select Wireless network connection on the Printer Connection Type screen. Then, click Next. On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. 6 Select Using a direct wireless connection on the Select the Wireless Setup Method screen. Then, click Next. Even if your computer is running Windows 7 or higher, you cannot use this feature if your PC does not support wireless network.
Wireless network setup If below screen appears, press the panel within 2 minutes. (WPS) button from the control Ad hoc via USB cable If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an ad-hoc wireless network by following the simple steps below.
Wireless network setup Creating the ad hoc network in Windows 1 2 4 Select Wireless network connection on the Printer Connection Type screen. Then, click Next. 5 On the Are you setting up your printer for the first time? screen, select Yes, I will set up my printer's wireless network. Then, click Next. Turn on your computer and the wireless network machine. Insert the supplied software CD into your CD-ROM drive.
Wireless network setup • Enter the wireless Network Name: Enter the SSID name you want (SSID is case-sensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel. (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type. Open System: Authentication is not used, and encryption may or may not be used, depending on the need for data security. Shared Key: Authentication is used. A device that has a proper WEP key can access the network.
Wireless network setup 9 10 The Wireless Network Setting Complete window appears. Click Next. 11 Follow the instructions in the installation window. When the wireless network settings are completed, disconnect the USB cable between the computer and machine. Click Next. 1 Make sure that the machine is connected to your computer andpowered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop.
Wireless network setup 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue. 11 If Wireless Settings screen appears, select Using a USB cable and click Next. If the screen does not appear, go to step 15. 2.
Wireless network setup 12 After searching, the window shows the wireless network devices. Select the name (SSID) of the access point you want to use and click Next. 13 • Wi-Fi Direct option appears on the screen only if your printer supports this feature. When you set the wireless configuration manually, click Advanced Setting. • Enter the wireless Network Name: Enter the SSID of the access point (SSID is case-sensitive).
Wireless network setup 1 Make sure that the machine is connected to your computer andpowered on. 2 Insert the supplied software CD into your CD-ROM drive. 3 Double-click the CD-ROM icon that appears on your Mac desktop. • 4 5 6 7 8 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue. For Mac OS X 10.8, double-click the CD-ROM that appears on Finder. Double-click the MAC_Installer folder > Installer OS X icon. Click Continue.
Wireless network setup 11 If Wireless Settings screen appears, select Using a direct wireless connection and click Next. If below screen appears, press the If the screen does not appear, go to step 13. within 2 minutes. 12 13 (WPS) button from the control panel When the wireless network set up is completed, click Next. After the installation is finished, click Close. 2.
Wireless network setup Ad hoc via USB cable 3 Double-click the CD-ROM icon that appears on your Mac desktop. • If you do not have an access point (AP), you may still connect the machine wirelessly to your computer by setting up an ad hoc wireless network by following these simple directions.
Wireless network setup 10 Select Configuration of Wireless network on the Printer Connection Type and click Continue. 11 After searching the wireless networks, a list of wireless networks your machine has searched appears. Click Advanced Setting. • Enter the wireless Network Name: Enter the SSID name (SSID is casesensitive). • Operation Mode: Select ad hoc. • Channel: Select the channel (Auto Setting or 2412 MHz to 2467 MHz). • Authentication: Select an authentication type.
Wireless network setup 12 The window showing the wireless network settings appears. Check the settings and click Next. - Subnet Mask: 255.255.0.0 (Use the computer’s subnet mask.) - Gateway: 169.254.133.1 Before entering the IP address for the machine, you must know the computer’s network configuration information. If the computer’s network configuration is set to DHCP, the wireless network setting should also be DHCP.
Wireless network setup 10 11 Turning the Wi-Fi network on/off 1 Check whether the network cable is connected to the machine. If not, connect the machine with a standard network cable. 2 Start a web browser such as Internet Explorer, Safari, or Firefox and enter your machine’s new IP address in the browser window. For example, 3 4 Click Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password, then click Login.
Wireless network setup ▪ Setting up Wi-Fi Direct You can enable Wi-Fi Direct feature by one of the following methods. Network Password: If your printer is a Group Owner, a Network Password is required for other mobile devices to connect to your printer. You can configure a Network Password yourself, or can remember the given Network Password that is randomly generated by default.
Wireless network setup Connecting Failure - General Connection Error 12 Troubleshooting • Your computer is not receiving a signal from your machine. Check the USB cable and your machine’s power. Problems during setup or driver installation Connecting Failure - Connected Wired Network Printers Not Found • Your machine may not be turned on. Turn on your computer and the machine. • USB cable is not connected between your computer and machine. Connect the machine to your computer using the USB cable.
Wireless network setup 2 Check the printer port's IP address from your computer. a Click the Windows Start menu. • For Windows 8, from the Charms, select Search > Settings. b For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. • For Windows 7/ Windows 8, select Control Panel > Devices and Printers. c Right-click your machine.
Wireless network setup Other problems • Check whether the access point (or wireless router) has a configured security (password). If it has a password, refer to the access point (or wireless router) administrator. • Check the machine's IP address. Reinstall the machine driver and change the settings to connect to the machine on the network. Due to the characteristics of DHCP, the allocated IP address could change if the machine is not used for a long time or if the access point has been reset.
Wireless network setup • The machine is located away from obstacles that could block the wireless signal. Remove any large metal objects between the access point (or wireless router) and the machine. Make sure the machine and wireless access point (or wireless router) are not separated by poles, walls, or support columns containing metal or concrete. • The machine is located away from other electronic devices that may interfere with the wireless signal.
Samsung Mobile Print 13 15 What is Samsung Mobile Print? Samsung Mobile Print is a free application that enables users to print photos, documents, and web pages directly from your smartphone or tablet. Samsung Mobile Print is not only compatible with your Android and iOS smart phones but also with your iPod Touch and tablet PC. It connects your mobile device to a network connected Samsung printer or to a wireless printer through a Wi-Fi access point.
Using the NFC feature The NFC(Near Field Communication) printer allows you to directly print/scan from your cell phone just by holding your cell phone over the NFC tag on your printer. It does not require installing print driver or connecting to an access point. You just need NFC supported cell phone. In order to use this feature, Samsung Mobile Print app needs to be installed on your cell phone. • Depending on the material of the cell phone cover, NFC recognition may not work properly.
Using the NFC feature • For some cell phones, NFC antenna might not be located at the back of the cell phone. Check the location of the NFC antenna on your cell phone before tagging. • For some cell phones, NFC antenna might not be located at the back of the cell phone. Check the location of the NFC antenna on your cell phone before tagging. • If error message about changed PIN number appears, enter a changed PIN number and press OK. Follow the instruction on the app screen to update the PIN number.
Google Cloud Print™ Google Cloud Print™ is a service that allows you to print to a printer using your smart phone, tablet, or any other web-connected devices. Just register your Google account with the printer, and you are ready to use the Google Cloud Print™ service. You can print your document or email with Chrome OS, Chrome browser, or a Gmail™/ Google Docs™ application on your mobile device, so you don’t need to install the printer driver on the mobile device. Refer to the Google website (http://www.
Google Cloud Print™ 10 11 Click Finish printer registration. Click Manage your printers. Now your printer is registered with Google Cloud Print™ service. Google Cloud Print™-ready devices will appear in the list. 20 Printing with Google Cloud Print™ The printing procedure varies depending on the application or the device you are using. You can see the application list that supports Google Cloud Print™ service.
Google Cloud Print™ 5 6 7 Tap the Cloud Print button. Set the printing options if you want. Tap Click here to Print. Printing from the Chrome browser The following steps are an example of using the Chrome browser. 1 2 3 4 5 6 Run Chrome. Open the document or email that you want to print. Click the wrench icon in the browser’s top right corner. Click Print. A new tab for printing appears. Select Print with Google Cloud Print. Click the Print button. 2.
AirPrint Only AirPrint certified machines can use the AirPrint feature. Check the box your machine came in for the AirPrint certified mark. AirPrint allows you to wirelessly print directly from iPhone, iPad and iPod touch running the latest version of iOS. 4 Type in the ID and Password, then click Login. Type in the below default ID and password. We recommend you to change the default password for security reasons.
AirPrint 22 Printing via AirPrint For example, the iPad manual provides these instructions: 1 2 3 4 Open your email, photo, web page, or document you want to print. Touch the action icon( ). Select your printer driver name and option menu to set up. Touch Print button. Print it out. Cancelling print job: To cancel the printing job or view the print summary, click the print center icon ( ) in multitasking area. You can click cancel in the print center. 2.
3. Special Features This chapter explains special printing features. • Altitude adjustment 130 • Changing the default print settings 131 • Setting your machine as a default machine 132 • Using advanced print features 133 • Mac printing 140 • Linux printing 142 The procedures in this chapter are mainly based on Windows 7.
Altitude adjustment Print quality is affected by atmospheric pressure, which is determined by the height of the machine above sea level. The following information will guide you on how to set your machine for the best print quality. Before you set the altitude value, determine the altitude where you are.
Changing the default print settings 1 Click the Windows Start menu. • 2 3 4 For Windows 8, from the Charms, select Search > Settings. If you want to change the settings for each print job, change it in Printing Preferences. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers.
Setting your machine as a default machine 1 Click the Windows Start menu. • 2 3 4 For Windows 8, from the Charms, select Search > Settings. For Windows XP/Server 2003, select Printer and Faxes. • For Windows Server 2008/Vista, select Control Panel > Hardware and Sound > Printers. • For Windows Server 2008 R2, select Control Panel > Hardware > Devices and Printers. • For Windows 7/ Windows 8, select Control Panel > Devices and Printers. Select your machine.
Using advanced print features • XPS printer driver: used to print XPS file format. - The XPS printer driver can be installed only on Windows Vista OS or higher. - Install optional memory when an XPS job does not print because the printer is out of memory. - For models that provide XPS driver from the Samsung website, http:/ /www.samsung.com > find your product> Support or downloads. 2 3 Click Print. Type in the destination path and the file name, and then click OK. For example, c:\Temp\file name.
Using advanced print features 2 Understanding special printer features You can use advanced printing features when using your machine. To take advantage of the printer features provided by your printer driver, click Properties or Preferences in the application’s Print window to change the print settings. The machine name, that appears in the printer properties window may differ depending on the machine in use. • Some menus may not appear on the display depending on options or models.
Using advanced print features Item Poster Printing Description Prints a single-page document onto 4 (Poster 2x2), 9 (Poster 3x3), or 16 (Poster 4x4) sheets of paper, for the purpose of pasting the sheets together to form one poster-size document. Select the Poster Overlap value. Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together.
Using advanced print features Item Description Print on both sides of a sheet of paper (duplex). • You can use this feature with Letter, Legal, A4, US Folio or Oficio sized paper • If your machine does not have a duplex unit, you should complete the printing job manually. The machine prints every other page of the document first. After that, a message appears on your computer. • We recommend not to print on both sides of the special media, such as labels, envelopes, or thick paper.
Using advanced print features Item Description Watermark The watermark option allows you to print text over an existing document. For example, you use it when you want to have large gray letters reading “DRAFT” or “CONFIDENTIAL” printed diagonally across the first page or all pages of a document. Watermark a To change the print settings from your software application, access Printing Preferences. b Click the Advanced tab, select Edit from the Watermark drop-down list.
Using advanced print features Item Description This option is available only when you use the PCL/SPL printer driver (see "Software" on page 6). Overlaya An overlay is text and/or images stored in the computer hard disk drive (HDD) as a special file format that can be printed on any document. Overlays are often used to take the place of letterhead paper. Rather than using preprinted letterhead, you can create an overlay containing exactly the same information that is currently on your letterhead.
Using advanced print features Item Overlay (Using a page overlay) Overlay (Deleting a page overlay) Description a Click the Advanced tab. b Select the desired overlay from the Text drop-down list. c If the overlay file you want does not appear in the Text drop-down list, select Edit... from the list and click Load. Select the overlay file you want to use. If you have stored the overlay file you want to use in an external source, you can also load the file when you access the Open window.
Mac printing 4 Changing printer settings Some features may not be available depending on models or options. It means that the features are not supported. You can use advanced printing features when using your machine. 3 Printing a document When you print with a Mac, you need to check the printer driver settings in each application you use. Follow the steps below to print from a Mac: Open an application and select Print from the File menu.
Mac printing 6 If you print more than 2 copies, the first copy and the second copy might print on the same sheet of paper. Avoid printing on both sides of paper when you are printing more than 1 copy. Printing on both sides of the paper Some features may not be available depending on models or options. It means that the features are not supported. 7 Using help Before printing in the duplex mode, decide on which edge you will be binding your finished document.
Linux printing Some features may not be available depending on models or options. It means that the features are not supported. Automatic/manual duplex printing may not be available depending on models. You can alternatively use the lp or lpr printing system or other applications for odd-even printing. 8 Printing from applications 9 Printing files There are a lot of Linux applications that allow you to print using Common UNIX Printing System (CUPS).
Linux printing 10 Configuring Printer Properties You can change the default printing options or connection type with Printing utility supplied by o/s. 1 Launch Printing utility(Go to System > Administration > Printing menu or execute "system-config-printer" command in Terminal program). 2 3 4 Select your printer and double-click it. Change default printing options or connection type. Click Apply button. 3.
4. Useful Management Tools This chapter introduces management tools provided to help you make full use of your machine.
Accessing management tools Samsung provides a variety of management tools for Samsung printers. 1 Make sure that the machine is connected to your computer and powered on. 2 From the Start menu, select Programs or All Programs. •For Windows 8, from Charms, select Search > Apps. 3 4 5 Find Samsung Printers. Under Samsung Printers, you can see installed management tools. Click the management tool you want to use.
Easy Capture Manager Available for Windows OS users only. Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited. 4.
Samsung AnyWeb Print Available for Windows OS users only. This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program. Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads). 4.
Easy Eco Driver Available for Windows OS users only (see "Software" on page 6). With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing. Easy Eco Driver also allows you simple editing such as removing images and texts, and more. You can save frequently used settings as a preset. How to use: 1 Open a document to print. 2 Open printing preference window (see "Opening printing preferences" on page 36). 3 From the Favorites tab, select Eco Printing Preview.
Using SyncThru™ Web Service 1 2 • Internet Explorer 6.0 or higher is the minimum requirement for SyncThru™ Web Service. • SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models. Click Login on the upper right of the SyncThru™ Web Service website. Type in the ID and Password then click Login. •ID: admin •Password: sec00000 • Network model only.
Using SyncThru™ Web Service • Current Settings: Shows the machine’s and network’s information. • Print information: Prints reports such as system related reports and font reports. Settings tab This tab allows you to set configurations provided by your machine and network. You need to log-in as an administrator to view this tab. • Machine Settings tab: Sets options provided by your machine. • Network Settings tab: Shows options for the network environment.
Using Samsung Easy Printer Manager • This feature may not be available depending on model or optional goods (see "Software" on page 6). • Available for Windows and Mac OS users only (see "Software" on page 6). • For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager. Open the Applications folder > Samsung folder > Samsung Easy Printer Manager.
Using Samsung Easy Printer Manager Printer list The Printer List displays printers installed on your computer and network printers added by network discovery (Windows only). Printer information This area gives you general information about your machine. You can check information, such as the machine’s model name, IP address (or Port name), and machine status. 1 2 You can view the online User’s Guide. Troubleshooting button: This button opens the Troubleshooting Guide when an error occurs.
Using Samsung Easy Printer Manager 5 Advanced settings user interface overview The advanced user interface is intended to be used by the person responsible for managing the network and machines. Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine. Device Settings You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information.
Using Samsung Printer Status The Samsung Printer Status is a program that monitors and informs you of the machine status. Icon Mean Normal The machine is in ready mode and experiencing no errors or warnings. Warning The machine is in a state where an error might occur in the future. For example, it might be in toner low status, which may lead to toner empty status. Error The machine has at least one error. • Available for Windows users.
Using Samsung Printer Status 3 Order Supplies You can order replacement toner cartridge(s) from online. User’s Guide You can view the online User’s Guide. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. 4 5 Close Close the window. 4.
Using Samsung Printer Experience Samsung Printer Experience is a Samsung application that combines Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
Using Samsung Printer Experience 8 2 User Guide You can view the online User’s Guide. You need to be connected to the Internet to use this feature. This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide. Adding/Deleting Printers If you do not have any printer added to the Samsung Printer Experience, or if you want to add/delete a printer, follow the instructions below. You can only add/delete network connected printers.
Using Samsung Printer Experience Deleting a printer 9 Printing from Windows 8 1 From the Charms, select Settings. Or, right-click the Samsung Printer Experience page and select Settings. 2 3 4 Select Remove Printer Select the printer you want to delete. Click Yes. You can see that the deleted printer is removed from the screen. This section explains common printing tasks from the Start screen. Basic printing 1 2 3 4 Open the document to print. From the Charms, select Devices.
Using Samsung Printer Experience 5 Click the Print button to start the print job. Cancelling a print job If the printing job is waiting in the print queue or print spooler, cancel the job as follows: • You can access this window by simply double-clicking the machine icon ( ) in the Windows task bar. Opening more settings The screen may appear somewhat different depending on the model or options. You can set up more printing parameters. 1 2 3 4 Open the document you want to print.
Using Samsung Printer Experience Basic tab Advanced tab Basic Paper settings This option allows you to choose the basic printing settings such as copies, orientation, and document type. This option allows you to set the basic paper handling specifications. Eco settings This option allows you to set the various ways to layout your documents. Layout settings This option allows you to choose multiple pages per side to save media. 4.
Using Samsung Printer Experience Security tab Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported. This option is used for printing confidential documents. You need to enter a password to print using it. Using the sharing feature Samsung Printer Experience allows you to print from other applications installed on the computer using the sharing feature.
5. Troubleshooting This chapter gives helpful information for what to do if you encounter an error.
Paper feeding problems Condition Suggested solutions Paper jams during printing. Clear the paper jam. Paper sticks together. • Check the maximum paper capacity of the tray . • Make sure that you are using the correct type of paper. • Remove paper from the tray and flex or fan the paper. • Humid conditions may cause some paper to stick together. Multiple sheets of paper do not feed. Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
Power and cable connecting problems 1 Power Click this link to open an animation about solving power problems. Condition The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly. Suggested solutions • Connect the machine to the electricity supply first and press the (Power) button on the control panel. • Disconnect the machine’s cable and reconnect it. 5.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The machine is not receiving power. Check the power cord connections. Check the power switch and the power source. The machine is not selected as the default machine. Select your machine as your default machine in Windows. Check the machine for the following: • The top cover is not closed. Close the top cover. • Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 53). • No paper is loaded.
Printing problems Condition The machine does not print. Possible cause Suggested solutions The printer driver may be incorrectly installed. Uninstall and reinstall the machine’s driver. The machine is malfunctioning. Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative. The document size is so big that the hard disk space of the computer is insufficient to access the print job.
Printing problems Condition The machine prints, but the text is wrong, garbled, or incomplete. Pages print, but they are blank. Possible cause Suggested solutions The machine cable is loose or defective. Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable. The wrong printer driver was selected.
Printing problems Condition Possible cause Suggested solutions Before printing, the machine emits vapor near the output tray. Using damp/wet paper can cause vapor [white smoke] during printing. This is not a problem, just keep printing. If you are bothered by the smoke [vapor], then replace the paper with fresh paper from an unopened ream. The machine does not print special-sized paper, such as billing paper. Paper size and paper size setting do not match.
Printing quality problems If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem. Condition Light or faded print Suggested Solutions • If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 44). • The paper may not meet paper specifications; for example, the paper may be too moist or rough.
Printing quality problems Condition Toner specks Suggested Solutions • The paper may not meet specifications; for example, the paper may be too moist or rough. • The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 46). A aB bC c A aB bC c A aB bC c A aB bC c A aB bC c Dropouts • The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 46).
Printing quality problems Condition Vertical lines Suggested Solutions If black vertical streaks appear on the page: • The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 44). If white vertical streaks appear on the page: • The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 46).
Printing quality problems Condition Vertical repetitive defects Suggested Solutions If marks repeatedly appear on the printed side of the page at even intervals: • The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see "Replacing the toner cartridge" on page 44). • Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
Printing quality problems Condition Suggested Solutions Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. Page skew • Ensure that the paper is loaded properly. • Check the paper type and quality. • Ensure that the guides are not too tight or too loose against the paper stack. Curl or wave • Ensure that the paper is loaded properly. • Check the paper type and quality.
Printing quality problems Condition Wrinkles or creases Suggested Solutions • Ensure that the paper is loaded properly. • Check the paper type and quality. • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 46). Solid color or black pages • The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
Printing quality problems Condition Loose toner Suggested Solutions • Clean the inside of the machine (see "Cleaning the machine" on page 46). • Check the paper type and quality. • Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 44). If the problem persists, the machine may require repair. Contact a service representative.
Printing quality problems Condition Curl Suggested Solutions If the printed paper is curled or paper does not feed into the machine: • Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray. • Change the printer’s paper option and try again. Go to Printing Preferences, click the Paper tab, and set type to Thin (see "Opening printing preferences" on page 36). • An unknown image Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
Operating system problems 2 Common Windows problems Condition Suggested solutions “File in Use” message appears during installation. Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver. “General Protection Fault”, “Exception OE”, “Spool 32”, or “Illegal Operation” messages appear. Close all other applications, reboot Windows and try printing again. “Fail To Print”, “A printer timeout error occurred” message appear.
Operating system problems 3 Common Mac problems Condition The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing. Suggested solutions Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options. It will take longer to print when you print a PDF file as an image. Some letters are not displayed normally during cover page printing. Mac OS cannot create the font while printing the cover page.
Operating system problems 4 Common Linux problems Condition Suggested solutions Printing with more than 2 copies does not work. The problem occurs on Ubuntu 12.04 due to problem in standard CUPS filter 'pdftops' (actual output point it out exactly) and it has been fixed already. Updating 'cups-filters' package from version 1.0.17 to version 1.0.18 fixes the problem ('pdftops' is a part of 'cupsfilters' package). Printing PDF files does not work. The problem occurs on openSUSE 12.
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Glossary ADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide. 802.11 802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE 802). 802.11b/g/n 802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150 Mbps. 802.
Glossary BOOTP Coverage Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system. It is the printing term used for a toner usage measurement on printing.
Glossary DHCP DPI A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of IP addresses to client hosts. Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing.
Glossary ECM EtherTalk Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise. A suite of protocols developed by Apple Computer for computer networking. It was included in the original Macintosh (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Glossary Gateway IEEE A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network. The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Glossary IPM ITU-T The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute. The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications.
Glossary LDAP MH The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP. Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space.
Glossary NetWare OSI A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX. Open Systems Interconnection (OSI) is a model developed by the International Organization for Standardization (ISO) for communications.
Glossary PostScript Protocol PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image. A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints. PS Printer Driver See PostScript. A program used to send commands and transfer data from the computer to the printer.
Glossary SMB TCP/IP Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism. The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
Glossary TWAIN Watermark An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Macintosh operating systems. A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light.
Glossary WPA-PSK WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point (WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security. WPS The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network.
Index A G accessing general icons management tools M 9 Macintosh 145 glossary 185 common Macintosh problems AirPrint 127 google cloud printing 124 AnyWeb Print 147 driver installation for USB cable connected 84, 85 C J printing jam system requirements cleaning inside 47 outside 46 pickup roller 49 cleaning a machine 46 control panel 19 convention 9 E clearing paper 53 tips for avoiding paper jams 52 37 favorites settings, for printing features print media feature fr
Index P Windows Macintosh placing a machine adjusting the altitude 130 print mobile OS card stock 32 envelope 31 labels 32 output support 62 preprinted paper 33 special media 30 printer preferences Linux Printing 40 estimated toner cartridge life 42 133 ordering 40 replacing toner cartridge 44 Linux 142 Macintosh 140 problems paper feeding problems 163, 164, 165, 169 SyncThru Web Service general information 143 154 35 printing changing the default print settings 131 Linux
Index USB cable driver installation using help 84, 86, 85, 87 37, 141 W watermark create 137 delete 137 edit 137 Windows common Windows problems 177 driver installation for USB cable connected 22, 24 system requirements 65 wireless ad hoc mode 93 Infrastructure mode 93 USB cable 99, 102 WPS (the machine does not have a display screen) PBC 97 Index 199
