cric et® wireless SAMSUNG
SAMSUNG Galaxy AOl IA11 User manual
Contents Features Bixby Home | Biometric security | Dark mode Getting started Device Layout: Galaxy A01 | Galaxy A11 Set up your device: Charge the battery Start using your device: Turn on your device | Use the Setup Wizard | Transfer data from an old device | Lock or unlock your device | Side key settings | Accounts | Set up voicemail | Navigation | Navigation bar | Customize your home screen | Bixby Home | Digital wellbeing and parental controls | Biometric security | Multi window | Enter text | Emergenc
Contents Carrier apps myCricket | Visual Voicemail Microsoft apps LinkedIn | Office | OneDrive Settings Connections: Wi-Fi | Bluetooth | Airplane mode | Mobile networks | Data usage | Mobile hotspot | Tethering | Nearby device scanning | Connect to a printer | Virtual Private Networks | Private DNS | Ethernet Customization: Display | Notifications | Sounds and vibration Security: Lock screen and security | Face recognition | Fingerprint scanner Accounts: Samsung Cloud | Add an account | Account settings
Getting started Galaxy A01 Galaxy A11 Set up your device Start using your device 4
Getting started Galaxy A01 Rear cameras Flash Headphone jack Front camera SIM/microSD card tray Volume keys Side key USB charger/Accessory port Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Galaxy A11 Headphone jack Microphone Flash Rear cameras Fingerprint scanner Front camera SIM/microSD card tray Volume keys Side key Microphone Speaker USB charger/Accessory port Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Set up your device Charge the battery Your device uses a nano-SIM card. A SIM card may be preinstalled, or you may be able to use your previous SIM card. Contact your carrier for more details. Install SIM/microSD card Place the SIM card and optional microSD card (sold separately) into the tray with the gold contacts facing down. Charge your device Before turning on your device, charge it fully. NOTE Use only charging devices and batteries (if applicable) that are approved by Samsung.
Getting started Charge the battery Your device is powered by a rechargeable battery. A charger (charging head and USB Type-C cable) is included with the device for charging the battery from a power outlet. TIP While charging, the device and the charger may become hot and stop charging. This usually does not affect the device’s lifespan or performance and is in the device’s normal range of operation. Disconnect the charger from the device and wait for the device to cool down.
Getting started Transfer data from an old device Use Smart Switch™ to transfer contacts, photos, music, videos, messages, notes, calendars, and more from your old device. Smart Switch can transfer your data via USB cable, Wi-Fi, or computer. Visit samsung.com/us/support/owners/app/smart-switch to learn more. 1. From Settings, tap Accounts and backup > Smart Switch. 2. Follow the prompts and select the content to transfer. Visit samsung.com/smartswitch for more information.
Getting started Lock or unlock your device Use your device’s screen lock features to secure your device. By default, the device locks automatically when the screen times out. For more information about screen locks, see Lock screen and security. Side key Press to lock. Press to turn on the screen, and then swipe the screen to unlock it. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Side key settings You can customize the shortcuts assigned to the Side key. Double press Choose which feature is launched when the Side key is pressed twice. 1. From Settings, tap Advanced features > Side key. 2. Tap Double press to enable this feature, and tap an option: l Quick launch camera (default) l Open app Accounts Set up and manage your accounts. TIP Accounts may support email, calendars, contacts, and other features. See your carrier for more information.
Getting started Add a Samsung account Sign in to your Samsung account to access exclusive Samsung content and make full use of Samsung apps. 1. From Settings, tap 2. Tap Accounts and backup > Accounts. Add account > Samsung account. TIP To quickly access your Samsung account, from Settings tap account profile. Samsung Add an email account Sign in to one or more of your email accounts to view and manage email messages. 1. From Settings, tap 2. Tap Accounts and backup > Accounts. Add account > Email.
Getting started Navigation A touch screen responds best to a light touch from the pad of your finger or a capacitive stylus. Using excessive force or a metallic object on the touch screen may damage the surface of the screen and the damage will not be covered by the warranty. Tap Lightly touch items to select or launch them. l Tap an item to select it. l Double-tap an image to zoom in or out. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Swipe Lightly drag your finger across the screen. l Swipe the screen to unlock the device. l Swipe the screen to scroll through the Home screens or menu options. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Drag and drop Touch and hold an item, and then move it to a new location. l Drag an app shortcut to add it to a Home screen. l Drag a widget to place it in a new location. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Zoom in and out Bring your thumb and forefinger together or apart on the screen to zoom in and out. l Move your thumb and forefinger together on the screen to zoom out. l Move your thumb and forefinger apart on the screen to zoom in. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Touch and hold Touch and hold items to activate them. l Touch and hold a field to display a pop-up menu of options. l Touch and hold a Home screen to customize the Home screen. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Navigation bar You may navigate your device by using either the navigation buttons or full screen gestures. Recent apps Back Home Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Navigation buttons Use buttons along the bottom of the screen for quick navigation. This is the default setting. 1. From Settings, tap Display > Navigation bar > Navigation buttons. 2. Tap an option under Button order to choose which side of the screen the Back and Recent apps icons display. Full screen gestures Hide the navigation buttons at the bottom of the screen for an unobstructed screen experience. Instead swipe to navigate your device. 1. From Settings, tap the feature.
Getting started Customize your home screen The Home screen is the starting point for navigating your device. You can place your favorite apps and widgets here, in addition to setting up additional Home screens, removing screens, changing the order of screens, and choosing a main Home screen. App icons | Wallpaper | Themes | Icons | Widgets | Home screen settings | Status bar | Notification panel App icons Use app icons to launch an app from any Home screen.
Getting started 3. Tap a picture or video to choose it. • If choosing a single picture, choose which screen or screens you want to apply the wallpaper to. • Videos and multiple pictures can only be applied to the Lock screen. • If choosing videos or pictures from the Gallery, tap on one or more items, and then tap Done. 4. Tap Set on Home screen, Set on Lock screen, or Set on Home and Lock screens (depending on which screens are applicable).
Getting started Widgets Add widgets to your home screens for quick access to info or apps. 1. From a Home screen, touch and hold the screen. 2. Tap Widgets, and then touch and hold a widget, drag it to a Home screen, and release it. Customize Widgets Once you have added a widget, you can customize where it's located and how it functions. ◌ From a Home screen, touch and hold a widget, and tap an option: • Remove from Home: Delete a widget from your screen.
Getting started • Add apps to Home screen: Automatically add newly-downloaded apps to the Home screen. • Swipe down for notification panel: Enable this feature to open the Notification panel by swiping down anywhere on the Home screen. • Rotate to landscape mode: Rotate the Home screen automatically when your device’s orientation is changed from portrait to landscape. • Hide apps: Choose apps to hide from the Home and App screens. Return to this screen to restore hidden apps.
Getting started Status bar The Status bar provides device information on the right side and notification alerts on the left. Status icons Battery full Battery low Airplane mode Bluetooth active Charging Mute Vibrate Wi-Fi active Location active Alarm Notification icons Missed calls Call in progress Call on hold New message Voicemail New email Download Upload Wi-Fi available App update Configure display options for the Status bar.
Getting started Notification panel For quick access to notifications, settings, and more, simply open the Notification panel. Device settings Quick settings View all Notification cards Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started View the Notification panel You can access the Notification panel from any screen. 1. Drag the Status bar down to display the Notification panel. 2. Swipe down the list to see notification details. • To open an item, tap it. • To clear a single notification, drag the notification left or right. • To clear all notifications, tap Clear. • To customize notifications, tap Notification settings. 3. Drag upward from the bottom of the screen or tap Notification panel.
Getting started Digital wellbeing and parental controls You can monitor and manage your digital habits by getting a daily view of how frequently you use apps, how many notifications you receive, and how often you check your device. You can also set your device to help you wind down before going to bed. ◌ From Settings, tap Digital wellbeing and parental controls for the following features: • Screen time: Tap the time value in the dashboard for details on how long each app has been opened and used today.
Getting started Biometric security Use biometrics to securely unlock your device and log in to accounts. Face recognition You can enable Face Recognition to unlock your screen. To use your face to unlock your device, you must set a pattern, PIN, or password. • Face recognition is less secure than Pattern, PIN, or Password. Your device could be unlocked by someone or something that looks like your image.
Getting started Fingerprint scanner Use fingerprint recognition as an alternative to entering passwords in certain apps (Galaxy A11 only). You can also use your fingerprint to verify your identity when logging in to your Samsung account. To use your fingerprint to unlock your device, you must set a pattern, PIN, or password. 1. From Settings, tap Biometrics and security > Fingerprints. 2. Follow the prompts to register your fingerprint. Fingerprint management Add, delete, and rename fingerprints.
Getting started Biometrics preferences Configure your preferences for biometric security options. ◌ From Settings, tap Biometrics and security > Biometrics preferences for the following: • Screen transition effect: Show a transition effect when you use biometrics to unlock your device.
Getting started Multi window Multitask by using multiple apps at the same time. Apps that support Multi window™ can be displayed together on a split screen. You can switch between the apps and adjust the size of their windows. Split screen control 1. From any screen, tap Recent apps. 2. Tap the app icon, and then tap Open in split screen view. 3. Tap an app in the other window to add it to the split screen view. • Drag the middle of the window border to adjust the window size.
Getting started Enter text Text can be entered using a keyboard or your voice. Expand toolbar ◌ Tap a field to display the Samsung keyboard. • Tap Show predictive text to view suggested words while you type (Galaxy A01 only). • Tap only). Show toolbar functions to view all keyboard options (Galaxy A01 Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Toolbar The toolbar provides quick access to features of the keyboard. ◌ From the Samsung keyboard, tap • Emojis: Insert an emoji. • GIFs: Add animated GIFs. • Expand toolbar for the following options: Keyboard size: Adjust the height and width of the keyboard (Galaxy A11 only). • Modes: Select a keyboard layout. • Settings: Access keyboard settings. • Stickers: Add illustrated stickers.
Getting started Configure the Samsung keyboard Set customized options for the Samsung keyboard. ◌ From the Samsung keyboard, tap Settings for the following options: • Languages and types: Set the keyboard type and choose which languages are available on the keyboard. – To switch between languages, swipe the Space bar left or right. • Smart typing: Use predictive text and auto-correction features to prevent common typing mistakes. Type by swiping between letters.
Getting started Use Google Voice typing Instead of typing, enter text by speaking. Return to keyboard Open settings 1. From the Samsung keyboard, tap Voice input. 2. Tap the screen and speak your text. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Getting started Configure Google Voice typing Set customized options for Google Voice typing. 1. From the Samsung keyboard, tap 2. Tap Voice input. Settings for options. • Languages: Choose the language for the keyboard. • Offline speech recognition: Download languages for offline Google Voice typing. • Hide offensive words: Hide potentially offensive words with asterisks.
Getting started l Share my location: Send your location information to your emergency contacts. l Phone: Launch the call screen. l Internet: Launch the web browser. l l l l l Add: Choose additional apps to include on the Emergency mode screen. Battery charge: Displays estimated battery charge percentage. Estimated battery life: Displays estimated remaining battery charge time based on current battery charge and usage. Emergency call: Dial the emergency telephone number (for example, 911).
Camera and Gallery You can capture high-quality pictures and videos using the Camera app. Images and videos are stored in the Gallery, where you can view and edit them.
Camera and Gallery Camera You can capture high-quality pictures and videos using the Camera app. ◌ From Apps, tap Camera. TIP If Quick launch is enabled, quickly press the Side key twice. Settings Zoom Shooting modes Switch cameras Gallery Capture Devices and software are constantly evolving — the illustrations you see here are for reference only.
Camera and Gallery Navigate the camera screen Take stunning pictures with your device’s front and rear cameras. 1. From Camera, set up your shot with the following features: • Tap the screen where you want the camera to focus. – When you tap the screen, a brightness scale appears. Drag the slider to adjust the brightness. • To quickly switch between the front and rear cameras, swipe the screen up or down. • To change to a different shooting mode, swipe the screen right or left.
Camera and Gallery Record videos Record high-quality videos using your device. 1. From 2. Tap Camera, swipe right or left to change the shooting mode to Video. Capture to begin recording a video. • To take a picture while recording, tap • To temporarily stop recording, tap Resume. 3. Tap Capture. Pause. To continue recording, tap Stop when you are finished recording. Camera settings Use the icons on the main camera screen and the settings menu to configure your camera’s settings.
Camera and Gallery • Camera modes: Set the default camera mode. You can also reorder or hide your shooting modes (Galaxy A11 only). • Shooting methods: – Press Volume key to: Use the Volume key to take pictures, record video, zoom, or control system volume. – Floating shutter button: Add an extra shutter button that you can move anywhere on the screen. – Show palm: Hold your hand out with your palm facing the camera to have your picture taken in a few seconds.
Camera and Gallery Gallery Go to the Gallery to look at the all the visual media stored on your device. You can view, edit, and manage pictures and videos. ◌ From Apps, tap Gallery. Customize collections of pictures and videos Sort images into custom albums Share pictures and videos View pictures and videos Devices and software are constantly evolving — the illustrations you see here are for reference only.
Camera and Gallery View pictures Pictures stored on your device are viewable in the Gallery app. 1. From Gallery, tap Pictures. 2. Tap a picture to view it. Swipe left or right to view other pictures or videos. • To mark the picture as a favorite, tap Favorite. • To access the following features, tap More options: – Details: View and edit information about the picture. – Set as wallpaper: Set the picture as wallpaper. – Print: Send the picture to a connected printer.
Camera and Gallery Play video View the videos stored on your device. You can save videos as favorites, and view video details. 1. From Gallery, tap Pictures. 2. Tap a video to view it. Swipe left or right to view other pictures or videos. • To mark the video as a favorite, tap Favorites under the Albums tab. Favorite. The video is added to • To access the following features, tap More options: – Details: View and edit information about the video.
Camera and Gallery Delete pictures and videos Delete pictures and videos stored on your device. 1. From Gallery, tap More options > Edit. 2. Tap pictures and videos to select them, or tap the All checkbox at the top of the screen to select all pictures and videos. 3. Tap Delete, and confirm when prompted. Take a screenshot Capture an image of your screen. Your device will automatically create a Screenshots album in the Gallery app. ◌ From any screen, press and release the Side and Volume down keys.
Apps Using apps Samsung apps Google apps Carrier apps Microsoft apps 47
Apps Using apps Download apps | Uninstall or disable apps | Search for apps | Sort apps | Create and use folders | App settings Download apps The Apps list displays all preloaded and downloaded apps. Apps can be downloaded from Galaxy Store and the Google Play™ store. ◌ From a Home screen, swipe the screen upward to access the Apps list. Uninstall or disable apps Installed apps can be removed from your device. Some apps that are preloaded (available on your device by default) can only be disabled.
Apps Create and use folders You can make folders to organize App shortcuts on the Apps list. 1. From Apps, touch and hold an app shortcut, and then drag it on top of another app shortcut until it is highlighted. 2. Release the app shortcut to create the folder. • Folder name: Name the folder. Palette: Change the folder color. • • Add apps: Place more apps in the folder. Tap apps to select them, and then tap Done. 3. Tap Back to close the folder.
Apps • Special access: Select which apps can have special access permissions to features on your device. • Reset app preferences: Reset options that have been changed. Existing app data is not deleted. 3. Tap an app to view and update information about the app. The following options may be displayed: Usage • Mobile data: View mobile data usage. • Battery: View battery usage since the last full charge. • Storage: Manage the app’s storage usage. • Memory: View memory usage.
Apps Samsung apps The following apps are either preloaded or downloaded over-the-air to your device during setup. Galaxy Store | Samsung Global Goals | Samsung Members | Smart Switch | Calculator | Calendar | Clock | Contacts | Email | Internet | Messages | My Files | Phone | Samsung Notes Galaxy Store Find and download premium apps that are exclusive to Galaxy devices. A Samsung account is required to download from Galaxy Store. ◌ From Apps, tap Galaxy Store.
Apps Calculator The Calculator app features both basic and scientific math functions, as well as a unit converter. ◌ From Apps, tap Calculator. Unit converter Convert between measurements. Scientific mode History View past calculations. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Calendar The Calendar app can be connected to your various online accounts to consolidate all your calendars in one place. ◌ From Apps, tap Calendar. Navigation drawer Go to today’s date Tap to view event Create new event Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Add calendars Add your accounts to the Calendar app. 1. From 2. Tap Calendar, tap Navigation drawer. Calendar settings > Add new account and select an account type. 3. Enter your account information and follow the prompts. TIP Accounts may also support email, contacts, and other features. Calendar alert style Alerts from the Calendar app can be set to different styles. 1. From Calendar, tap Navigation drawer > style.
Apps Clock The Clock app offers features for keeping track of time and setting alarms. ◌ From Apps, tap Clock, and tap a tab to use a feature. Create new alarm Turn alarm on or off Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Alarm Use the Alarm tab to set one-time or recurring alarms and choose options for how to be notified. 1. From Clock, tap Add alarm. 2. Tap the following items to configure an alarm: • Time: Set a time for the alarm. • Day: Choose the days for this alarm. • Alarm name: Enter a name for the alarm. • Alarm sound: Choose a sound to play for the alarm and drag the slider to set the volume of the alarm. • Vibration: Choose whether the alarm uses vibration alert. • Snooze: Allow snoozing.
Apps World clock The World clock lets you keep track of the current time in multiple cities around the globe. Location Search Center the globe on your current location. Find a particular city. City Globe View the current time and add to your list of cities. Drag to spin and see times around the world. 1. From 2. Tap Clock, tap World clock. Add city > Search for a city, and enter the name of the city. 3. Tap the city name in the list, and then tap Add.
Apps Time zone converter Set a time in a city on your World clock list to see what the local times would be in the other listed cities. 1. From Clock, tap World clock. 2. Tap More options > Time zone converter. 3. Tap Menu to choose a different city. • To add a city to the list, tap Add city. 4. Swipe the hours, minutes, and period (AM or PM) on the clock to set a time. Local times for the other cities listed are automatically updated. • To return the clock to the current time, tap Reset.
Apps Timer Set a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From Clock, tap Timer. 2. Use the keypad and tap Hours, Minutes, and Seconds to set the Timer. 3. Tap Start to begin the Timer. • To temporarily stop the Timer, tap Pause. To continue, tap Resume. • To stop and reset the Timer, tap Cancel. Preset timer Name and save preset timers. 1. From Clock, tap Timer > Add preset timer. 2. Configure the countdown time and timer name. 3. Tap Add to save the timer.
Apps Contacts Store and manage your contacts. You can synchronize with personal accounts added to your device. Accounts may also support email, calendars, and other features. ◌ From Apps, tap Contacts > Create contact. Add profile picture Add, delete, and expand fields Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Edit a contact When editing a contact, you can tap a field and change or delete information, or you can add more fields to the contact’s list of information. 1. From 2. Tap Contacts, tap a contact. Edit. 3. Tap any of the fields to add, change, or delete information. 4. Tap Save. Call or message a contact You can quickly call or message a contact using their default phone number. 1. From 2. Tap Contacts, tap a contact. Call or Message.
Apps Direct share Share content directly with your contacts from within any app. Once enabled, your frequent contacts are displayed in the Share window. ◌ From Settings, tap Advanced features > Direct share, and tap to enable the feature. Groups You can use groups to organize your contacts. Create a group Create your own contact groups. 1. From Contacts, tap Open drawer > Groups. 2.
Apps Send an email to a group Send an email to members of a group. 1. From 2. Tap Contacts, tap Open drawer > Groups, and then tap a group. More options > Send email. 3. Tap contacts to select them, or tap the All checkbox at the top of the screen to select all, and then tap Done. • Only group members that have an email address in their records are displayed. 4. Choose an email account and follow the prompts. Delete a group Delete a group you have created. 1. From 2.
Apps Export contacts Export contacts from your device as vCard files (VCF). 1. From Contacts tap Open drawer > Manage contacts. 2. Tap Import or export contacts. 3. Tap Export and follow the prompts. Link contacts Consolidate contact information from multiple sources into one contact by linking entries into a single contact. 1. From 2. Tap Contacts, tap the contact to select it. More options > Link to another contact. 3. Tap contacts to choose them. 4. Tap Link. To unlink contacts: 1. From 2.
Apps Email View and manage multiple email accounts in one app. To add an email account, see Add an email account. ◌ From Apps, tap Samsung folder > Email. Add attachment Send message Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Create and send an email Compose and send email messages from your device. 1. From Email, tap Compose. • Different email account may have additional steps and options. 2. Tap the To field to add an email address or tap recipient from your contacts. Add from Contacts to select a • When adding multiple recipients, separate them with a semicolon (;). More recipients can be added at any time before the message is sent.
Apps View multiple email accounts You can view email you receive for multiple accounts, or you can view email accounts individually. ◌ From Email, tap Navigation drawer for the following options: • [Account name]: View email for only one email account. • All accounts: View all email in a combined inbox. TIP Accounts may also support calendars, contacts, and other features. Email settings Modify settings associated with using the Email app. ◌ From Email, tap Navigation drawer > Settings.
Apps Internet Samsung Internet is a simple, fast, and reliable web browser for your device. Experience more secure Web browsing features with Secret Mode, Biometric Web Login, and Contents Blocker. ◌ From Apps, tap Internet. Add to Bookmarks Reload webpage Access Bookmarks Access Tabs Navigate TIP Visit samsung.com/us/support/owners/app/samsung-internet for more information. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Browser tabs Use tabs to view multiple web pages at the same time. ◌ From Internet, tap • To close a tab, tap Tabs > New tab. Tabs > Close tab. Bookmarks The Bookmarks page stores Bookmarks, Saved pages, and your browsing History. Open a Bookmark Quickly launch a web page from the Bookmarks page. 1. From Internet, tap Bookmarks. 2. Tap a bookmark entry. Save a web page Saving a web page stores its content on your device so that you can access it offline.
Apps Secret mode Pages viewed in Secret mode are not listed in your browser history or search history, and leave no traces (such as cookies) on your device. Secret tabs are a darker shade than the normal tab windows. Any downloaded files remain on your device after you close the secret tab. 1. From Internet, tap Tabs > Turn on Secret mode. Tap any of the following features for additional protection: • Smart anti-tracking • Ask sites not to track me • Lock Secret mode 2.
Apps Messages Keep in touch with your contacts by using the Messages app to share photos, send emojis, or just say a quick hello. ◌ From Apps, tap Messages > Compose new message. Record voice message Open more options Message search To quickly locate a message, use the search feature. 1. From Messages, tap Search. 2. Enter keywords in the Search field, and then tap Search on the keyboard. Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Delete conversations You can remove your conversion history by deleting conversations. 1. From Messages, tap More options > Delete. 2. Tap each conversation you want to delete. 3. Tap Delete, and confirm when prompted. Emergency alerts Emergency alerts notify you of imminent threats and other situations. There is no charge for receiving an Emergency alert message. 1. From Settings, tap Connections > More connection settings. 2.
Apps My Files View and manage files stored on your device, including images, videos, music, and sound clips. ◌ From Apps, tap Samsung folder > My Files. Search Storage locations Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps File groups Files stored in the device are organized into the following groups: • Recent files: View recently accessed files. • Categories: View your files based on the file type. • Storage: View files saved on your device, optional SD card, and cloud accounts. – Cloud accounts vary depending on the services you sign in to. • Analyze storage: See what’s taking up space in your storage. My Files options Use My Files options to search, edit, clear file history, and more.
Apps Phone The Phone app does more than just make telephone calls. Explore the advanced calling features. See your carrier for more information. ◌ From a Home screen, tap Phone. Access voicemail Make a video call Make a call Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Calls The Phone app allows you to make and answer calls from the Home screen, Recents tab, Contacts and more. Make a call Use your phone to make and answer calls from a Home screen. ◌ From Phone, enter a number on the keypad and tap Call. • Tap Keypad if the keypad is not displayed. Enable swipe to call Swipe a contact or number to the right to make a call. 1. From Settings, tap or send messages. 2. Tap Advanced features > Motions and gestures > Swipe to call to enable this feature.
Apps Decline a call You can choose to decline an incoming call. If you are using an app, a pop-up screen is displayed for the incoming call. ◌ On the incoming call screen, drag Decline to the left to reject the call and send it to your voicemail. TIP On the incoming pop-up screen, tap to your voicemail. Decline to reject the call and send it Decline with a message You can choose to decline an incoming call with a text message response.
Apps Multitask If you exit the call screen to use another app, your active call is indicated in the Status bar. To return to the call screen: ◌ Drag the Status bar down to display the Notification panel and tap the call. To end a call while multitasking: ◌ Drag the Status bar down to display the Notification panel, and then tap End call. Call pop-up settings When calls are received while using other apps, they can be displayed as pop-ups.
Apps Save a contact from a recent call Use recent call information to create a contact or update your Contacts list. 1. From Phone, tap Recents. 2. Tap the call that contains the information that you want to save to your Contacts list, and tap Add to contacts. 3. Tap Create new contact or Update existing contact. Delete call records To delete Call log entries: 1. From Phone, tap Recents. 2. Touch and hold the call you want to delete from the Call log. 3. Tap Delete.
Apps Speed dial You can assign a shortcut number to a contact for speed dialing their default number. 1. From Phone, tap Keypad > More options > Speed dial numbers. The Speed dial numbers screen displays the reserved speed dial numbers. 2. Tap an unassigned number. • Tap Menu to select a different Speed dial number than the next one in sequence. • Number 1 is reserved for Voicemail. 3. Type in a name or number, or tap the number.
Apps Emergency calls You can dial the emergency telephone number in your region regardless of the phone’s service status. If your phone is not activated, you can only make an emergency call. 1. From Phone, enter the emergency telephone number (911 in North America) Call. and tap 2. Complete your call. During this type of call, you have access to most in-call features.
Apps Real Time Text (RTT) Type back and forth in real time with the other person while on a call. You can use RTT whenever you are calling someone whose phone also supports RTT or is connected to a teletypewriter (TTY) device. The RTT icon appears on all incoming RTT calls. 1. From Phone, tap More options > Settings. 2. Tap Real time text for the following options: • RTT call button: Choose a visibility option for the RTT call button.
Apps Samsung Notes Use Samsung Notes to create notes containing text, images with footnotes, voice recordings, and music. You can share your notes easily using social networking services. Visit samsung.com/us/support/owners/app/samsung-notes to learn more. ◌ From Apps, tap Samsung Notes > Create note. Access tools Add an attachment Assign a category Set text options Devices and software are constantly evolving — the illustrations you see here are for reference only.
Apps Edit notes Make edits to notes you create. 1. From 2. Tap Samsung Notes, tap a note to view it. Edit and make changes. When you are finished, tap Save. Notes options You can edit, sort, or manage notes. ◌ From Samsung Notes, tap More options for the following options: • Edit: Select notes to share, delete, lock, or move. • Sort: Change the way notes are organized. • View: Switch between Grid, List, or Simple list. Notes menu You can view your notes by category.
Apps Google apps Enjoy these apps from Google. Chrome | Drive | Duo | Gmail | Google | Maps | Photos | Play Movies & TV | Play Store | YouTube | YT Music Chrome Browse the Internet with Chrome™ and bring your open tabs, bookmarks, and address bar data from your computer to your mobile device. Visit support.google.com/chrome to learn more. Drive Open, view, rename, and share files saved to your Google Drive™ cloud account. Visit support.google.com/drive to learn more. Duo Make one-to-one video calls.
Apps Maps Get directions and other location-based information. You must enable location services to use Google Maps. For more information, see Location. Visit support.google.com/maps to learn more. Photos Store and back up your photos and videos automatically to your Google Account with Google Photos™. Visit support.google.com/photos to learn more. Play Movies & TV Watch movies and TV shows purchased from Google Play. You can also view videos saved on your device. Visit play.google.
Apps Carrier apps Some apps require a data plan or paid subscription. Contact your carrier for additional information. myCricket | Visual Voicemail myCricket Access billing, make a quick payment, view usage and access support from the palm of your hand. Visual Voicemail View and play voicemail messages, easily save important numbers to your Favorites list, and respond by calling or texting.
Apps Microsoft apps Enjoy these apps from Microsoft. LinkedIn Connect and network with other professionals around the world. Office Enjoy the Word, Excel, and PowerPoint apps on your mobile device with the Microsoft Office mobile app. OneDrive Store and share photos, videos, documents, and more in your free online OneDrive® account—accessible from your personal computer, tablet, or phone.
Settings Access Settings Connections Sounds and vibration Notifications Display Device maintenance Lock screen and security Accounts Accessibility Other settings 89
Settings Access Settings There are a couple of ways to access your device settings. Drag down the Status bar, and then tap From Apps, tap Settings. Settings. Search for Settings If you are not sure exactly where to find a certain setting, you can search for it. 1. From Settings, tap Search, and enter keywords. 2. Tap an entry to go to that setting. Connections Manage connections between your device and a variety of networks and other devices.
Settings Connect to a hidden Wi-Fi network If the Wi-Fi network you want is not listed after a scan, you can still connect to it by entering the information manually. Ask the Wi-Fi network administrator for the name and password before you begin. 1. From Settings, tap Connections > Wi-Fi, and then tap 2. Tap Add network at the bottom of the list. 3. Enter information about the Wi-Fi network: to turn on Wi-Fi. • Network name: Type the exact name of the network.
Settings • Wi-Fi control history: View apps that have recently turned your Wi-Fi on or off. • Hotspot 2.0: Connect automatically to Wi-Fi networks that support Hotspot 2.0. • Install network certificates: Install authentication certificates. • MAC address: View your device’s MAC address, which is required when connecting to some secured networks (not configurable). • IP address: View your device’s IP address (not configurable). Wi-Fi Direct Wi-Fi Direct uses Wi-Fi to share data between devices. 1.
Settings Bluetooth You can pair your device to other Bluetooth-enabled devices, like Bluetooth headphones or a Bluetooth-enabled vehicle infotainment system. Once a pairing is created, the devices remember each other and can exchange information without having to enter the passkey again. 1. From Settings, tap Bluetooth. Connections > Bluetooth, and then tap to turn on 2. Tap a device and follow the prompts to connect. TIP When sharing a file, tap Bluetooth to use this feature.
Settings Advanced options Additional Bluetooth features are available in the Advanced menu. 1. From Settings, tap Connections > Bluetooth. 2. Tap Advanced for the following options: • Ringtone sync: Use the ringtone set on your phone when you receive calls through a connected Bluetooth device. • Bluetooth control history: View apps that have used Bluetooth recently. Airplane mode Airplane mode turns off all network connections including calling, texting, mobile data, Wi-Fi, and Bluetooth.
Settings Data usage Check your current mobile and Wi-Fi data usage. You can also customize warnings and limits. ◌ From Settings, tap Connections > Data usage. Turn on Data saver Use Data saver to reduce your data consumption by preventing selected apps from sending or receiving data in the background. 1. From Settings, tap 2. Tap Connections > Data usage > Data saver. to turn on Data saver.
Settings Monitor Wi-Fi data You can restrict Wi-Fi data access by customizing usage limits and networks. 1. From Settings, tap Connections > Data usage. 2. Tap Wi-Fi data usage to view data usage over Wi-Fi connections over a period of time. You can view total usage as well as usage by app. Mobile hotspot Mobile hotspot uses your data plan to create a Wi-Fi network that can be used by multiple devices. 1. From Settings, tap Mobile hotspot. 2.
Settings • Security: Choose the security level for your Mobile hotspot. • Password: If you choose a security level that uses a password, you can view or change it. • Broadcast channel: Select a broadcast channel or set it to Auto. • Protected management frames: Enable this feature for additional privacy protections. Timeout settings You can set the Mobile hotspot to automatically turn off when there are no connected devices. 1. From Settings, tap Mobile hotspot. 2.
Settings Nearby device scanning Easily set up connections to other available devices by turning on Nearby device scanning. This feature sends you a notification when there are available devices to connect to. 1. From Settings, tap scanning. 2. Tap Connections > More connection settings > Nearby device to turn on the feature. Connect to a printer Connect your device to a printer on the same Wi-Fi network to easily print documents and images from your device. 1.
Settings Manage a VPN Use the VPN settings menu to edit or delete a VPN connection. 1. From Settings, tap 2. Tap Connections > More connection settings > VPN. Settings next to a VPN. 3. Edit the VPN and tap Save, or tap Delete to remove the VPN. Connect to a VPN Once you have set up a VPN, connecting to and disconnecting from a VPN is easy. 1. From Settings, tap Connections > More connection settings > VPN. 2. Tap a VPN, enter your log in information, and tap Connect.
Settings Sounds and vibration You can control the sounds and vibrations used to indicate notifications, screen touches, and other interactions. Sound mode | Vibrations | Volume | Ringtone | Notification sound | System sounds and vibration | Dolby Atmos | Separate app sound Sound mode You can change the sound mode on your device without using the volume keys.
Settings Volume Set the volume level for call ringtones, notifications, media, and system sounds. ◌ From Settings, tap Sounds and vibration > Volume, and drag the sliders for each sound type. TIP You can also use the Volume keys to adjust the volume. When pressed, a pop-up menu shows the volume level and current sound type. You can tap the menu to expand it, and then adjust the volume of the other sound types by dragging their sliders.
Settings Notification sound Choose a preset sound for all notification alerts. 1. From Settings, tap Sounds and vibration > Notification sound. 2. Tap a sound to hear a preview and select it. TIP You can also customize notifications sounds to be unique for each app using the App settings menu. System sounds and vibration Customize your device's sounds and vibrations for actions like tapping the screen and charging the device.
Settings Separate app sound You can choose to have an app play only media sound on a Bluetooth speaker or headset separate from the other sounds (like notifications). Connect to a Bluetooth device to make this option available in the Audio device menu (Galaxy A11 only). 1. From Settings, tap Sounds and vibration > Separate app sound. Turn on now to enable Separate app sound, and then set the following 2. Tap options: • App: Choose an app to play its sound on a separate audio device.
Settings Notifications You can prioritize and streamline app alerts by changing which apps send notifications and how notifications alert you. Manage notifications | Block app notifications | Smart pop-up view Manage notifications You can configure notifications from apps and services. ◌ From Settings, tap Notifications. • Suggest actions and replies: Get applicable suggestions for actions to notifications and replies to messages.
Settings Smart pop-up view Receive notifications as icons that can be tapped and expanded in pop-up view. ◌ From Settings, tap Advanced features > Smart pop-up view, and tap to enable. Display You can configure the screen brightness, timeout delay, font size, and many other display settings.
Settings Dark mode Dark mode allows you to switch to a darker theme to keep your eyes more comfortable at night, darkening white or bright screens and notifications. Galaxy A01 ◌ From Settings, tap l l l Display > Dark mode for the following options: Turn on now: Put your device in Dark mode. Turn on as scheduled: Configure Dark mode for either Sunset to sunrise or Custom schedule. Apply to wallpaper: Have Dark mode settings applied to the wallpaper when it is active.
Settings Screen zoom Adjust the zoom level to increase or decrease the size of content on the screen. 1. From Settings, tap Display > Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. Full screen apps You can choose which apps you want to use in the full screen aspect ratio. ◌ From Settings, tap Display > Full screen apps and tap apps to enable this feature. Screen timeout You can set the screen to turn off after a set amount of time.
Settings Screen saver You can display colors or photos when the screen turns off or while charging. 1. From Settings, tap Display > Screen saver. 2. Choose one of the following options: • None: Do not display a screen saver. • Colors: Tap the selector to display a changing screen of colors. • Photo table: Display pictures in a photo table. • Photo frame: Display pictures in a photo frame. • Photos: Display pictures from your Google Photos account. 3.
Settings One-handed mode You can change the screen layout to accommodate operating your device with one hand (Galaxy A11 only). 1. From Settings, tap Advanced features > One-handed mode. 2. Tap Use One-handed mode to enable the feature and select one of the following options: • Gesture: Swipe down in the center of the bottom edge of the screen. • Button: Tap Home two times in quick succession to reduce the display size. Device maintenance View the status of your device’s battery, storage, and memory.
Settings Battery View how battery power is used for your various device activities. ◌ From Settings, tap Device care > Battery for options: • Battery usage: View power usage by app and service. • Power mode: Select a power mode to extend battery life. • App power management: Configure battery usage for apps that are used infrequently. • Charging: Enable the following options to support fast charging capabilities (Galaxy A11 only): – Fast charging Storage View the device storage and usage.
Settings Remove a memory card To prevent damage to information stored on the memory card, unmount the card before removing it from the device. 1. From Settings, tap Device care > Storage > Advanced. 2. Under Portable storage, tap your SD card, and then tap Unmount. 3. Remove your memory card from the device. Format a memory card When formatting an SD card, you should back up your music and photo files that are stored on the card because formatting the SD card deletes ALL stored files. 1.
Settings Advanced options Other Device care features are available in the Advanced menu. ◌ From Settings, tap Device care > More options > Advanced. The following options are available: • Notifications: Enable or disable notifications from Device care. • Auto optimization: Automatically optimize the device daily. – Time: Choose a time of day to optimize the device.
Settings Language and input Configure your device’s language and input settings. Change the device language You can add languages to your list and organize them according to preference. If an app does not support your default language, then it will move to the next supported language in your list. 1. From Settings, tap 2. Tap General management > Language and input > Language. Add language, and select a language from the list. 3. Tap Set as default to change the device language.
Settings Show keyboard button Show a button on the Navigation bar to quickly switch between keyboards. 1. From Settings, tap General management > Language and input > On-screen keyboard. 2. Tap Show keyboard button to enable this feature. Physical keyboards Customize options when you have a physical keyboard connected to your device (sold separately). 1. From Settings, tap General management > Language and input. 2.
Settings Text-to-speech Configure your Text-to-Speech (TTS) options. TTS is used for various accessibility features, such as Voice Assistant. ◌ From Settings, tap General management > Language and input > Text-to-speech for options: • Preferred engine: Choose either the Samsung or Google Text-to-speech engine. Tap Settings for options. • Language: Set the default speech language. • Speech rate: Set the speed at which the text is spoken. • Pitch: Set the pitch of the speech.
Settings Date and time By default, your device receives date and time information from the wireless network. Outside of network coverage, you can set the date and time manually. ◌ From Settings, tap General management > Date and time. The following options are available: • Automatic date and time: Receive date and time updates from your wireless network. When Automatic date and time is disabled, the following options are available: – Select time zone: Choose a new time zone.
Settings Reset network settings You can reset Wi-Fi, mobile data, and Bluetooth settings with Reset network settings. 1. From Settings, tap General management > Reset > Reset network settings. 2. Tap Reset settings, and confirm when prompted. Reset accessibility settings You can reset device accessibility settings. Accessibility settings in downloaded apps and your personal data are not affected. 1. From Settings, tap settings. General management > Reset > Reset accessibility 2.
Settings To reset your device: 1. From Settings, tap General management > Reset > Factory data reset. 2. Tap Reset and follow the prompts to perform the reset. 3. When the device restarts, follow the prompts to set up your device. Factory Reset Protection When you sign in to a Google Account on your device, Factory Reset Protection (FRP) is activated. FRP prevents other people from using your device if it is reset to factory settings without your permission.
Settings Auto restart Optimize your device by restarting it automatically at set times. Any unsaved data will be lost when the device restarts. 1. From Settings, tap 2. Tap General management > Reset > Auto restart. to activate Auto restart, and then set the following parameters: • Days: Select the day of the week to automatically restart your device. • Time: Set the time of day to restart your device. Lock screen and security You can secure your device and protect your data by setting a screen lock.
Settings • View style: Display notification details or hide them and show only an icon. • Hide content: Do not show notifications in the Notification panel. • Notifications to show: Choose which notifications to show on the Lock screen. 3. Tap Done when finished. 4. Configure the following screen lock options: • Smart Lock: Unlock your device automatically when trusted locations or other devices have been detected. A secure screen lock is required for this feature.
Settings Google Play Protect You can configure Google Play to regularly check your apps and device for security risks and threats. ◌ From Settings, tap Biometrics and security > Google Play Protect. • Updates are checked for automatically. Find My Mobile You can protect your device from loss or theft by allowing your device to be locked, tracked online, and for your data to be deleted remotely. A Samsung account is required, and Google location service must be turned on in order to use Find My Mobile.
Settings Install unknown apps You can allow installation of unknown third-party apps from selected apps or sources. 1. From Settings, tap Biometrics and security > Install unknown apps. 2. Tap an app or source, and then tap Allow from this source. TIP Installing unknown third-party apps could make your device and personal data more vulnerable to security risks. Encrypt or decrypt SD card You can encrypt your optional memory card (not included) to protect its data.
Settings Set up SIM card lock You can set up a PIN to lock your SIM card, which prevents unauthorized use of your SIM card if someone attempts to use it another device. ◌ From Settings, tap Biometrics and security > Other security settings > Set up SIM card lock and follow the prompts. • Tap Lock SIM card to turn on the feature. • Tap Change SIM card PIN to create a new PIN. View passwords You can have characters displayed briefly in password fields as you type them.
Settings Credential storage You can manage the trusted security certificates installed on your device, which verify the identity of servers for secure connections. ◌ From Settings, tap Biometrics and security > Other security settings for the following options: • Storage type: Select a storage location for credential contents. • View security certificates: Display certificates in your device’s ROM and other certificates you have installed.
Settings Location Location services use a combination of GPS, mobile network and Wi-Fi to determine the location of your device. 1. From Settings, tap 2. Tap Location. to turn on Location services. TIP Some apps require location services be turned on for full functionality. App permissions Configure permissions for apps that want to access your location information. 1. From Settings, tap Location > App permissions. 2.
Settings Location services Location services store and use your device’s most recent location data. Certain apps can use this data to improve your search results based on places that you have visited. 1. From Settings, tap Location. 2. Tap an entry under Location services to see how your location information is used.
Settings Accounts You can connect to and manage your accounts, including your Google Account, Samsung account, email, and social networking accounts. Samsung Cloud | Add an account | Account settings | Remove an account | Backup and restore | Google settings Samsung Cloud You can keep your data safe by backing up and restoring your device. You can also sync your data from multiple devices. For more information, visit samsung.com/us/support/owners/app/samsung-cloud. 1.
Settings Account settings Each account has its own custom settings. You can configure common settings for all accounts of the same type. Account settings and available features vary between account types. 1. From Settings, tap Accounts and backup > Accounts. 2. Tap an account to configure that account’s sync settings. 3. Tap other available options for the account type. Remove an account You can remove accounts from your device. 1. From Settings, tap Accounts and backup > Accounts. 2.
Settings External storage transfer You can back up your data to an SD card or a USB storage device, or restore backup data using Smart Switch. For more information, see Transfer data from an old device. ◌ From Settings, tap Accounts and backup > Backup and restore > External storage transfer. Google settings You can configure your device’s Google settings. Available options depend on your Google Account. ◌ From Settings, tap Google, and select an option to customize.
Settings Visibility enhancements You can configure Accessibility features to assist with visual aspects of your device. Colors and clarity You can adjust the colors and contrast of text and other screen elements for easier viewing. ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option: • High contrast theme: Adjust colors and screen fonts to increase the contrast for easier viewing.
Settings Size and zoom You can increase the size of supported screen elements and create shortcuts for accessibility features on your device. ◌ From Settings, tap Accessibility > Visibility enhancements and tap an option: • Magnifier window: Magnify content shown on the screen. • Magnification: Use exaggerated gestures such as triple-tapping, double pinching, and dragging two fingers across the screen.
Settings Interaction and dexterity You can configure Accessibility features to assist with limited dexterity when interacting with your device. Alternate input You can control your device using different kinds of inputs and controls. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Universal switch: Control your device with your customized switches. • Assistant menu: Improve device accessibility for users with reduced dexterity.
Settings Touch settings You can adjust your screen to be less sensitive to taps and touches. ◌ From Settings, tap Accessibility > Interaction and dexterity and tap an option: • Touch and hold delay: Select a time interval for this action. • Tap duration: Set how long an interaction must be held to be recognized as a tap. • Ignore repeated touches: Set a time duration in which to ignore repeated touches. Mouse and physical keyboard Configure settings for a connected mouse and physical keyboard.
Settings Advanced settings You can customize additional accessibility features and services for your device. TIP Additional accessibility apps may be downloaded from the Google Play store. Direct access ◌ From Settings, tap Accessibility > Advanced settings and tap an option: • Side and Volume up keys: Configure selected Accessibility features to open by quickly pressing the Side and Volume up keys at the same time.
Settings About Accessibility Legal and license information about the current Accessibility software is available in Settings. ◌ From Settings, tap Accessibility > About Accessibility. The following information is available: • Version: View the current Accessibility software version. • Open source licenses: View information for the open source licenses used for Accessibility. Other settings Configure features on your device that make it easier to use.
Settings About phone View information about your device, including current status, legal information, hardware and software versions, and more. 1. From Settings, tap About phone, and then view your phone number, model number, serial number, and IMEI information. 2. Tap additional items to view more information about your device. TIP You can view your device's FCC ID from About phone > Status.
Learn more Videos youtube.com/samsungcare Samsung Care samsung.com/us/support Talk to an agent Contact us on Facebook Messenger Find us on Facebook Follow us on Twitter Tips samsung.
Legal information READ THIS INFORMATION BEFORE USING YOUR MOBILE DEVICE. Arbitration Agreement - This Product is subject to a binding arbitration agreement between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out of the agreement within 30 calendar days of the first consumer purchase by emailing optout@sea.samsung.com or calling 1-800-SAMSUNG (726-7864) and providing the applicable information.
Legal information Notice from Cricket Your device is designed to make it easy for you to access a wide variety of content. For your protection, we want you to be aware that some applications that you enable may involve the location of your device being shared. For applications available through Cricket, we offer privacy controls that let you decide how an application may use the location of your device and other devices on your account.
Legal information ©2020 Samsung Electronics America, Inc. Samsung, Samsung Galaxy, Multi Window, and Smart Switch are all trademarks of Samsung Electronics Co., Ltd. Other marks are the property of their respective owners. Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories. © 2020 Cricket Wireless LLC. All rights reserved. Cricket and the Cricket logo are registered trademarks under license to Cricket Wireless LLC.
