SM-A500H/DS SM-A500H SM-A500HQ User Manual English. 11/2014. Rev.1.1 www.samsung.
Table of Contents Read me first Network connectivity Getting started 40 40 41 7 8 10 18 21 21 Package contents Device layout Using the SIM or USIM card Using a memory card Turning the device on and off Locking and unlocking the screen Mobile data Wi-Fi Tethering and Mobile hotspot Motions & usability features 43 46 49 Motions and gestures Multi window One-handed operation Basics Personalising 22 25 29 32 32 34 37 37 38 39 50 52 53 54 55 56 Using the touch screen Home screen layout Notifications
Table of Contents Contacts 63 63 64 83 84 86 88 89 91 91 92 93 94 94 96 Adding contacts Importing and exporting contacts Searching for contacts Messages & email 65 67 Messages Email Camera 69 71 74 Basic shooting Shooting modes Camera settings Connecting with other devices 98 100 102 103 105 Gallery 76 77 Viewing content on the device Viewing content stored on other devices 106 Upgrading the device 107 Transferring files between the device and a computer 108 Backing up and restoring data 108 Perf
Table of Contents Settings 109 109 109 114 117 121 127 About Settings QUICK SETTINGS CONNECTIONS DEVICE PERSONALISATION SYSTEM APPLICATIONS Troubleshooting 4
Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
Read me first Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Note: notes, usage tips, or additional information 6
Getting started Package contents Check the product box for the following items: • Device • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Getting started Device layout Proximity/Light sensor Microphone Earpiece Front camera Power button Touch screen SIM card / Memory card tray (dual SIM models) Memory card tray (single SIM models) Home button SIM card tray Recent apps button Back button Microphone Headset jack Multipurpose jack GPS antenna Flash Rear camera Volume button Speaker Main antenna 8
Getting started • Do not cover the antenna area with your hands or other objects. This may cause connectivity problems or drain the battery. • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction. • Do not allow water to contact the touch screen. The touch screen may malfunction in humid conditions or when exposed to water. Buttons Button Function Power • Press and hold to turn the device on or off.
Getting started Using the SIM or USIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. Only nano-SIM cards work with the device. 1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray. ► Dual SIM models: ► Single SIM models: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Getting started 2 Pull out the SIM card tray gently from the SIM card tray slot.
Getting started 3 ► Dual SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards. Place the primary SIM or USIM card on the SIM card tray 1 ( 1 ) and the secondary SIM or USIM card on the SIM card tray 2 ( 2 ). 2 1 The SIM card tray 2 also serves as the memory card tray. However, you cannot place both the SIM or USIM card and the memory card at the same time.
Getting started 4 Insert the SIM card tray back into the SIM card tray slot.
Getting started Removing the SIM or USIM card 1 2 3 Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the SIM card tray slot. Remove the SIM or USIM card. ► Dual SIM models: ► Single SIM models: 4 Insert the SIM card tray back into the SIM card tray slot.
Getting started Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Home screen, tap Apps → Settings → SIM card manager. Tap one or both of the switches for the SIM or USIM cards to activate them. If both cards are activated, you can receive calls and messages on each card.
Getting started Charging the battery Use the charger to charge the battery before using it for the first time. A computer can be also used to charge the battery by connecting them via the USB cable. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • When the battery power is low, the battery icon appears empty.
Getting started • The device can be used while it is charging, but it may take longer to fully charge the battery. • If the device receives an unstable power supply while charging, the touch screen may not function. If this happens, unplug the charger from the device. • While charging, the device may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
Getting started Using a memory card Installing a memory card Your device accepts memory cards with maximum capacities of 64 GB. Depending on the memory card manufacturer and type, some memory cards may not be compatible with your device. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it. • Use caution to insert the memory card right-side up.
Getting started 4 Insert the memory card tray back into the memory card tray slot.
Getting started Removing the memory card Before removing the memory card, first unmount it for safe removal. On the Home screen, tap Apps → Settings → Storage → Unmount SD card. 1 2 3 4 Insert the ejection pin into the hole on the memory card tray to loosen the tray. Pull out the memory card tray gently from the memory card tray slot. Remove the memory card. Insert the memory card tray back into the memory card tray slot.
Getting started Turning the device on and off Press and hold the Power button for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power button, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Basics Using the touch screen • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction. • To avoid damaging the touch screen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
Basics Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options. Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return.
Basics Flicking Flick left or right on the Home screen or the Apps screen to see another panel. Flick up or down to scroll through a webpage or a list of items, such as contacts. Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out.
Basics Home screen layout Home screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. To view other panels, scroll left or right, or tap one of the screen indicators at the bottom of the screen. To customise the Home screen, refer to Managing the Home screen.
Basics Home screen options On the Home screen, tap and hold an empty area, or pinch your fingers together to access the available options. Flipboard Briefing Use this feature to view the latest articles in various categories. You can get up to date on news that interests you using this feature. 1 2 3 On the Home screen, tap or swipe to the right to open Flipboard Briefing. Tap GET STARTED when launching this feature for the first time. Swipe upwards to browse articles in each news category.
Basics Apps screen The Apps screen displays icons for all apps, including newly installed apps. On the Home screen, tap Apps to open the Apps screen. To view other panels, scroll left or right, or select a screen indicator at the bottom of the screen. To customise the Apps screen, refer to Managing the Apps screen. Access additional options.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Basics Icon Meaning Flight mode activated Error occurred or caution required Battery power level Notifications and quick setting panels Using the notifications panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notifications panel and view the details. To open the notifications panel, drag the status bar downwards.
Basics You can use the following functions on the notifications panel. Launch Settings. Activate or deactivate options. Tap and hold a button to view more detailed settings. View all quick setting buttons. Adjust the brightness. Launch Quick Connect. Launch S Finder. Select a SIM or USIM card. (dual SIM models) Clear all notifications. Tap a notification and perform various actions.
Basics Using the quick setting panel You can activate or deactivate some features on the notifications panel. To activate or deactivate more features, open the quick setting panel. To open the quick setting panel, drag the status bar downwards with two fingers. Alternatively, tap on the notifications panel. To close the quick setting panel, drag the bar from the bottom of the screen upwards. Tap the following options to activate or deactivate them.
Basics • Smart stay: When you activate this feature, the screen stays on as long as you look at it. • Power saving: Refer to Power saving feature for more information. • Blocking mode: Refer to Blocking mode for more information. • Flight mode: Refer to Flight mode for more information. • Private mode: Refer to Private mode for more information. Opening apps On the Home screen or the Apps screen, select an app icon to open it. To open the list of recently-used apps, tap and select an app icon to open.
Basics Play Store Use this app to purchase and download apps. Tap Play Store on the Apps screen. Installing apps Browse apps by category or tap to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap then select an option.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create memos, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter punctuation marks. Break to the next line. Change the keyboard settings. Enter a space.
Basics Using additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of on the last function that was used. • depending : Enter text by voice. Change the language. Open the keyboard. Start or pause entering text by voice. • : Switch to handwriting mode. Switch to the standard keyboard. Switch between number mode and character mode. This feature may not be available depending on the region or service provider. • : Add an item from the clipboard.
Basics • • : Enter emoticons. : Switch to the floating keyboard. You can move the keyboard to another location by . dragging Switch to the standard keyboard. Copying and pasting 1 2 3 4 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Place the cursor where the text is to be inserted and tap → Paste. To paste text that you have previously copied, tap → Clipboard and select the text.
Basics Screen capture Capture a screenshot while using the device. Press and hold the Home button and the Power button simultaneously. The image is saved in the Gallery → → Album → Screenshots folder. After capturing a screenshot, you can edit the image and share it with others. You can also capture screenshots using other methods. Refer to Palm swipe to capture for more information. It is not possible to capture a screenshot while using some apps.
Basics Power saving feature Power saving mode Save the battery power by limiting the device’s functions. On the Apps screen, tap Settings → Power saving → Power saving mode, and then tap the Power saving mode switch to activate it. Alternatively, open the quick setting panel and tap Power saving to activate it. Select from the following options: • Restrict background data: Prevent apps that are running in the background from using a mobile data connection.
Basics Viewing help information To view help information to learn how to use the device and apps, open the Apps screen and tap Settings → Help. To view help information for an app while you are using the app, tap → Help. Some apps may not include help information.
Network connectivity Mobile data Connect the device to a mobile network to use the Internet or share media files with other devices. Refer to Data usage for additional options. ► Dual SIM models: On the Apps screen, tap Settings → Data usage → a SIM or USIM card, and then tick Mobile data. ► Single SIM models: On the Apps screen, tap Settings → Data usage, and then tick Mobile data. Alternatively, open the quick setting panel and tap Mobile data to activate it.
Network connectivity Tethering and Mobile hotspot About tethering and mobile hotspots Use this feature to share the device’s mobile data connection with computers and other devices if an Internet connection is unavailable. Connections can be made via Wi-Fi, USB, or Bluetooth. You may incur additional charges when using this feature. Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices.
Network connectivity Using USB tethering Share the device’s mobile data connection with other devices via a USB cable. 1 2 3 On the Apps screen, tap Settings → Tethering and Mobile hotspot. Connect your device to the computer via the USB cable. Tick USB tethering. appears on the status bar when the two devices are connected. 4 On the computer, use your device’s mobile data connection. Using Bluetooth tethering Share the device’s mobile data connection with other devices via Bluetooth.
Motions & usability features Motions and gestures Excessive shaking or impact on the device may result in unintended inputs. Control motions properly. Smart alert On the Apps screen, tap Settings → Motions and gestures → Smart alert, and then tap the Smart alert switch to activate it. If you have missed calls or new messages, the device will vibrate when you pick it up. This feature may not work if the screen is turned on or the device is not on a flat surface.
Motions & usability features Mute/Pause On the Apps screen, tap Settings → Motions and gestures → Mute/Pause, and then tap the Mute/Pause switch to activate it. Placing palm on screen Cover the screen with your palm to mute incoming calls or alarms. Turning device over Turn the device over to mute incoming calls or alarms.
Motions & usability features Palm swipe to capture On the Apps screen, tap Settings → Motions and gestures → Palm swipe to capture, and then tap the Palm swipe to capture switch to activate it. Place the side of your hand on the screen and sweep it across the screen from the right to the left or vice versa to capture a screenshot. The image is saved in the Gallery → → Album → Screenshots folder. After capturing a screenshot, you can edit the image and share it with others.
Motions & usability features Multi window About Multi window Use this feature to run two apps on the screen at the same time. You can use this feature to view emails or use the Internet while you play a video simultaneously. Launching Multi window 1 On the Apps screen, tap Settings → Multi window, and then tap the Multi window switch to activate it. Alternatively, open the quick setting panel and tap Multi window to activate it. 2 3 Tap and hold to open the Multi window tray.
Motions & usability features Creating a Multi window combination Use this feature to save the combination of the currently-running Multi window apps. 1 2 Launch two apps in a split-screen Multi window. Open the Multi window tray and tap → Create. The Multi window combination is added at the top of the Multi window tray. To delete Multi window combinations, open the Multi window tray, tap Multi window combination, and then tap OK.
Motions & usability features Using Multi window options When you use Multi window apps, select the app window and a blue frame will appear around it. Tap the circle between the app windows to access the following options: • • : Switch locations between Multi window apps. : Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. • : Close the app.
Motions & usability features One-handed operation You can switch to one-handed operation mode to conveniently operate the device with one hand. On the Apps screen, tap Settings → Display and wallpaper → One-handed operation, and then tap the One-handed operation switch to activate it. To switch to one-handed operation mode, hold the device in one hand. Then, quickly drag your thumb from the edge of the screen to the centre of the screen and back again. Enlarge or reduce the screen size.
Personalising Managing the Home and Apps screens Managing the Home screen Adding items Tap and hold an app or a folder from the Apps screen, and then drag it to the Home screen. To add widgets, open the Home screen, tap and hold an empty area, tap Widgets, tap and hold a widget, and then drag it to the Home screen. Moving and removing an item Tap and hold an item on the Home screen, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
Personalising Managing panels On the Home screen, tap and hold an empty area to add, move, or remove a panel. To add a panel, scroll left to the last panel, and then tap . To move a panel, tap and hold a panel preview, and then drag it to a new location. To remove a panel, tap and hold a panel preview, and then drag it to Remove at the top of the screen. To set a panel as the main Home screen, tap .
Personalising Setting wallpaper and ringtones Setting wallpaper Set an image or photo stored in the device as wallpaper for the Home screen or the locked screen. 1 On the Home screen, tap and hold an empty area, and then tap Wallpapers. Alternatively, on the Apps screen, tap Settings → Display and wallpaper → Wallpaper. 2 3 Select a screen to change or apply wallpaper to. Scroll left or right and select from images displayed at the bottom of the screen.
Personalising Changing the screen lock method You can change the way that you lock the screen to prevent others from accessing your personal information. On the Apps screen, tap Settings → Lock screen → Screen lock, and then select a screen lock method. The device requires an unlock code whenever unlocking it. If the unlock code is forgotten, take the device to a Samsung Service Centre to reset it. Pattern Draw a pattern by connecting four dots or more, and then draw the pattern again to verify it.
Personalising Private mode About private mode Use this mode to prevent others from using or accessing specific content, such as images and documents, stored on the device. You can save content to a specific location and deactivate private mode to hide items securely. Hiding content 1 On the Apps screen, tap Settings → Private mode, and then tap the Private mode switch to activate it. Alternatively, open the quick setting panel and tap Private mode to activate it.
Personalising Viewing hidden content You can only view hidden items when private mode is activated. 1 On the Apps screen, tap Settings → Private mode, and then tap the Private mode switch to activate it. Alternatively, open the quick setting panel and tap Private mode to activate it. 2 3 Enter the private mode unlock code. On the Apps screen, tap My Files → Private. All items moved in private mode appear on the screen.
Personalising Transferring data from your previous device Using backup accounts You can transfer backup data from your previous device to your new device using your Google or Samsung account. Refer to Backing up and restoring data for more information. Using Samsung Smart Switch You can transfer data of the previous device to a new device via Smart Switch. Visit www.samsung.com/smartswitch for more information. Samsung Smart Switch is not supported on some devices or computers.
Personalising 3 4 Connect your current device to the computer using the USB cable. On the computer, click the manufacturer of the previous device and follow the on-screen instructions to transfer data to your device. Using Samsung Kies Import a backup of your data from your computer via Samsung Kies to restore data on your device. You can also back up data to the computer via Samsung Kies. Refer to Connecting with Samsung Kies for more information.
Phone Making calls Tap Phone on the Apps screen. ► Dual SIM models: Tap Keypad, enter a phone number, and then tap voice call, or tap to make a video call. or to make a View call and message logs. View favourite contacts. Enter the number using the keypad. View the contacts list. Add the number to the contacts list. Access additional options. Preview the phone number. Delete a preceding character.
Phone ► Single SIM models: Tap Keypad, enter a phone number, and then tap call, or tap to make a video call. to make a voice View call and message logs. View favourite contacts. Enter the number using the keypad. View the contacts list. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. You can also make calls to phone numbers listed in Logs, Favourites, and Contacts.
Phone Making an international call Tap Keypad. ► Dual SIM models: Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap or . To block outgoing international calls, tap → Settings → Call → More settings → a SIM or USIM card → Call barring. Then, select a call type and tick International calls. ► Single SIM models: Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap .
Phone Options during calls During a voice call The following actions are available: • : Increase the volume. • Add call: Dial a second call. • Keypad: Open the keypad. • End call: End the current call. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, speak into the microphone at the top of the device and keep the device away from your ears. • Mute: Turn off the microphone so that the other party cannot hear you.
Phone During a video call Tap the screen to use the following options: • → Hide me: Hide your image from the other party. • → Outgoing image: Select an image to show it to the other party. • → Capture image: Capture the other party’s image. • → Record video: Record a video of the other party’s images. • → Memo: Create a memo. • → Messages: Send a message. • → Keypad: Open the keypad. • → Speaker off / Speaker on: Activate or deactivate the speakerphone.
Contacts Adding contacts Moving contacts from other devices You can move contacts from other devices to your device. Refer to Transferring data from your previous device for more information. Creating contacts manually 1 2 3 On the Apps screen, tap Contacts → Contacts. Tap and enter contact information. • : Add an image. • / : Add or delete a contact field. Tap Save. To add a phone number to the contacts list from the keypad, tap Keypad, enter the number, and then tap Add to Contacts.
Contacts Searching for contacts On the Apps screen, tap Contacts → Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria. Once a contact is selected, take one of the following actions: • : Add to favourite contacts. • / : Make a voice or video call. • : Compose a message.
Messages & email Messages Sending messages Send text messages (SMS) or multimedia messages (MMS). You may incur additional charges for sending or receiving messages when you are roaming. 1 2 3 Tap Messages on the Apps screen. Tap . Add recipients and enter a message. ► Dual SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. Send the message. Enter emoticons.
Messages & email ► Single SIM models: Access additional options. Enter recipients. Select contacts from the contacts list. Enter a message. Attach files. Send the message. Enter emoticons. 4 ► Dual SIM models: Tap ► Single SIM models: Tap or to send the message. to send the message. Viewing incoming messages Incoming messages are grouped into message threads by contact. Select a contact to view the person’s messages.
Messages & email Email Setting up email accounts Tap Email on the Apps screen. Set up an email account when opening Email for the first time. Enter the email address and password. Tap Next for a private email account or tap Manual setup for a company email account. After that, follow the on-screen instructions to complete the setup. To set up another email account, tap → Manage accounts → . If you have more than one email account, you can set one as the default account.
Messages & email Reading emails Tap Email on the Apps screen. Tap , select an email account to use, and new messages are retrieved. To manually retrieve new messages, tap . Tap a message to read. Delete the message. Access additional options. Add this email address to the contacts list or view other options. Open attachments. Mark the message as a reminder. Forward the message. Reply to all recipients. Go to the previous or next message. Reply to the message.
Camera Basic shooting Taking photos or recording videos 1 2 3 Tap Camera on the Apps screen. Tap the image on the preview screen where the camera should focus. Tap to take a photo or tap to record a video. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • To capture an image from the video while recording, tap . • To change the focus while recording a video, tap where you want to focus. To focus on the centre of the screen, tap . Display current mode.
Camera • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions. • The front camera lens is suitable for taking wide-angle photos. Minor distortion may occur in wide-angle photos and does not indicate device performance problems. Launching Camera on the locked screen To quickly take photos of special moments, launch Camera on the locked screen.
Camera Shooting modes Auto Use this mode to allow the camera to evaluate the surroundings and determine the ideal mode for the photo. On the Apps screen, tap Camera → MODE → Auto. Selfie Use this mode to take a self-portrait using the front camera. 1 2 3 4 On the Apps screen, tap Camera. Tap to use the front camera. Tap MODE → Selfie. Show your palm to the screen or tap to take a photo of yourself. Wide selfie Use this mode to take a wide self-portrait using the front camera.
Camera 4 5 Show your palm to the screen or tap to take a photo of yourself. Slowly rotate the device left and then right to take a panoramic photo. The device combines the photos into a single panoramic image. • Make sure to keep the blue frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The resolution of a photo may be affected by lighting conditions.
Camera Night Use this mode to take a photo in low-light conditions, without using the flash. On the Apps screen, tap Camera → MODE → Night. Animated GIF Use this mode to create an animated photo from a series of photos. On the Apps screen, tap Camera → MODE → Animated GIF. Managing shooting modes Select the shooting modes to appear on the mode selection screen. 1 2 On the Apps screen, tap Camera → MODE → Manage modes. Tick the modes to add to the modes list.
Camera Camera settings On the Apps screen, tap Camera → . Not all of the following options are available in both still camera and video camera modes. • • : Activate or deactivate the flash. : Set the device to take a number of photos at preset intervals when taking photos with the front camera. • : Use this for delayed-time shots. • : Select a filter effect to use when taking photos or recording videos. • : Select a resolution. Use higher resolution for higher quality. But it takes up more memory. .
Camera • Location tags: Set the device to attach the location tag to the photo. • To improve GPS signals, avoid shooting in locations where the signal may be obstructed, such as between buildings or in low-lying areas, or in poor weather conditions. • When you share a photo with the location tag attached, the location information may be exposed to others. To avoid this, when viewing the photo, tap → More info → , and then tap under Location to delete your location information.
Gallery Viewing content on the device On the Apps screen, tap Gallery and select an image or a video. Video files show the icon on the preview thumbnail. To hide or show the menu bar and the preview thumbnails, tap the screen. Send the image to others. Modify the image. Move to the previous screen. Access additional options. Search for other devices to view the image. Delete the image.
Gallery Viewing content stored on other devices Search for content that is stored in other devices and view it on your device. Tap Gallery on the Apps screen. Accessing content on a registered device To use this feature, sign in to your Samsung account. On the Gallery main screen, tap and select a device in REGISTERED DEVICES to access content. You can view content on the devices that are registered to Samsung link. Visit link.samsung.com for more information.
Safety assistance Emergency mode About emergency mode Use this mode to extend the device’s standby time when you are in an emergency situation. When this mode is activated, the screen brightness decreases and battery consumption is reduced by restricting some features. You can also turn on the flash, sound alarms, and send your location information to others in a message. Activating emergency mode Press and hold the Power button, and then tap Emergency mode.
Safety assistance Deactivating emergency mode To deactivate emergency mode, press and hold the Power button, and then tap Emergency mode. Alternatively, tap → Disable Emergency mode. Emergency mode is deactivated. Help message About help message You can preset contacts to send a message to in an emergency. Send messages to your primary contacts by quickly pressing the Power button three times. On the Apps screen, tap Settings → Safety assistance.
Useful apps and features S Finder Use this app to search for content on the device. You can apply various filters and view the search history. Open the notifications panel and tap S Finder. Searching for content Tap the search field and enter a keyword, or tap To get more refined results, tap and say a keyword. and apply filters under the search field. You can set the search parameters using the available filters or select search categories. Tap → Settings → Select filters or Select search category.
Useful apps and features Select an item. Select a calendar to use or sync with. Enter a title. Attach a map showing the location of the event. Set a start and end date for the event. Add more details. 4 Tap Save to save the event or task. Syncing events and tasks with your accounts Tap S Planner on the Apps screen. To sync events and tasks with your accounts, tap → Sync. To add accounts to sync with, tap → Calendars → Add account. Then, select an account to sync with and sign in.
Useful apps and features S Voice About S Voice Use this app to command the device by voice to perform various features. Tap S Voice on the Apps screen. Alternatively, press the Home button twice. To deactivate the access by pressing the Home button, tap → Settings, and then deselect Open via the home key. This app may not be available depending on the region or service provider. Setting the language Tap → Settings → Language, and then select a language.
Useful apps and features Waking up S Voice in standby mode If S Voice is not used for a certain period, it automatically switches to standby mode. Tap the microphone icon or say “Hi Galaxy” to the device to resume voice recognition. Changing the wake-up command You can change the wake-up command from “Hi Galaxy”. The wake-up command is used to launch S Voice when the device is in standby mode. Tap → Settings → Voice wake-up → Set wake-up command. Internet 1 2 Tap Internet on the Apps screen.
Useful apps and features Music Playing music Tap Music on the Apps screen. Select a music category, and then select a song to play. Search for other devices to play the file. Access additional options. Adjust the volume. Set the file as your favourite song. Turn on shuffle. Change the repeat mode. Open the playlist. Add the song to a playlist. Skip to the previous song. Tap and hold to move backwards quickly. Skip to the next song. Tap and hold to move forwards quickly. Pause and resume playback.
Useful apps and features To set a personalised sound while listening to songs with a headset, tap → Settings → Adapt Sound → On. When you activate this option for the first time, tap Start to adjust the sound. The device starts a series of sound tests to adjust the sound level and starts to beep. Tap Yes if you can hear the beep or No if you cannot. Repeat this step for each test until the sound adjustment is finished. Then, tick Music sound and tap Done to apply the option when you listen to music.
Useful apps and features Video Playing videos Tap Video on the Apps screen. Select a video to play. Adjust the volume. Search for other devices to play the file. Access additional options. Move forwards or backwards by dragging the bar. Pause and resume playback. Rotate the screen's orientation. Change screen ratio. Switch to the pop-up video player. Skip to the previous video. Tap and hold to move backwards quickly. Skip to the next video. Tap and hold to move forwards quickly.
Useful apps and features Playing videos stored on other devices Search for videos that are stored in other devices and play them on your device. Tap Video on the Apps screen. Accessing a video on a registered device To use this feature, sign in to your Samsung account. On the Video main screen, tap Devices and select a device in REGISTERED DEVICES to access and play the video. You can play the video on the devices registered to Samsung link. Visit link.samsung.com for more information.
Useful apps and features Studio Edit images or videos by applying various effects. 1 2 Tap Studio on the Apps screen. Select an option and edit images or videos. Edit images by applying various effects. Combine several images together to create a collage. Apply various effects to the images you have taken in Shot & more mode. 3 Trim video segments. When you are finished editing images or videos, tap 88 or Done.
Useful apps and features Clock Alarm On the Apps screen, tap Clock → Alarm. Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap Save. To activate or deactivate alarms, tap next to the alarm in the alarms list. • Snooze: Set an interval and the number of times for the alarm to repeat after the preset time. • Smart alarm: Set a time and tone for the smart alarm.
Useful apps and features World clock On the Apps screen, tap Clock → World clock. Creating clocks Tap and enter a city name or select a city from the cities list. To apply summer time, tap and hold a clock, and then tap Deleting clocks Tap → Delete, select clocks, and then tap Done. Stopwatch On the Apps screen, tap Clock → Stopwatch. Tap Start to time an event. Tap Lap to record lap times. Tap Stop to stop timing. To clear lap times, tap Reset. Timer On the Apps screen, tap Clock → Timer.
Useful apps and features Calculator Use this app for simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Screen rotation is disabled, tap → Scientific calculator. To see the calculation history, tap To clear the history, tap to hide the keypad. → Clear history. Memo Use this app to create memos and organise them by category. Tap Memo on the Apps screen.
Useful apps and features Voice Recorder Recording voice memos Tap Voice Recorder on the Apps screen. Tap to start recording. Speak into the microphone. Tap recording, tap . Tap to finish recording. While recording a voice memo, tap to pause recording. To cancel to insert a bookmark. Access additional options. Recording elapsed time Display the list of voice memos. Change the recording mode. Start recording. To set the device to remove background noise, tap → Settings, and then tick Noise reduction.
Useful apps and features Playing voice memos Tap Voice Recorder on the Apps screen. Tap and select a voice memo to play. • : Trim the voice memo. • : Set a portion of the voice memo for loop playback. • : Adjust the playback speed. • : Skip a silent portion in the voice memo. • : Insert bookmarks in the voice memo. • / : Pause or resume playback. • / : Skip to the previous or next voice memo. Dropbox Use this app to save and share files with others via Dropbox cloud storage.
Useful apps and features Flipboard Use this app to view live social network updates and news in a personalised magazine format. Tap Flipboard on the Apps screen. This app may not be available depending on the region or service provider. When you launch this app for the first time or restart it after performing a data reset, follow the on-screen instructions to finish the setup. On the Flipboard main screen, select from various news articles and subscriptions.
Useful apps and features Adjust the volume. Record a song from the FM radio. Access additional options. Add the current radio station to the favourites list. Enter radio station frequency manually. Fine-tune the frequency. Turn the FM radio on or off. View information about the current station. View the list of favourite stations. Search for an available radio station. Scanning radio stations Tap Radio on the Apps screen. Tap → Scan, and then select a scan option.
Useful apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. Refer to Setting up accounts for more information. To view more app information, open the each app’s main screen and tap → Help. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Google Mail Send or receive emails via the Google Mail service.
Useful apps and features Play Books Download various books from Play Store and read them. Play Newsstand Read news and magazines that interest you in one convenient location. Play Games Download games from Play Store and play them with others. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others. Photos Manage photos, albums, and videos that you have saved on the device and uploaded to Google+.
Connecting with other devices Bluetooth About Bluetooth Bluetooth creates a direct wireless connection between two devices over short distances. Use Bluetooth to exchange data or media files with other devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Connecting with other devices 2 Select a device to pair with. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey. If the device you want to pair with is not in the list, request that the device turns on its visibility option. 3 Accept the Bluetooth authorisation request on both devices to confirm. Sending and receiving data Many apps support data transfer via Bluetooth.
Connecting with other devices Unpairing Bluetooth devices 1 On the Apps screen, tap Settings → Bluetooth. The device displays the paired devices in the list. 2 3 Tap next to the device’s name to unpair. Tap Unpair. Wi-Fi Direct About Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. Connecting to other devices 1 2 On the Apps screen, tap Settings → Wi-Fi, and then tap the Wi-Fi switch to activate it. Tap → Wi-Fi Direct.
Connecting with other devices Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. Sending an image 1 2 3 4 On the Apps screen, tap Gallery. Select an image. Tap → Wi-Fi Direct, and then select a device to transfer the image to. Accept the Wi-Fi Direct authorisation request on the other device.
Connecting with other devices Quick Connect About Quick connect Use this feature to easily search and connect to nearby devices. You can also conveniently share content stored on your device with computers. • When connecting to a device that does not support the Quick connect feature, ensure that Wi-Fi Direct or the Bluetooth feature is activated. • Connection methods may vary depending on the type of connected devices or the shared content.
Connecting with other devices Sharing content Share content with the connected devices. 1 2 3 4 Open the notifications panel and tap Quick Connect. Select a device from the list of detected devices. Select a media category. Select the content to share and tap Done. Your device sends the content to the connected device. Screen Mirroring About Screen Mirroring Use this feature to connect your device to a large screen with an AllShare Cast dongle or HomeSync and then share your contents.
Connecting with other devices • This feature may not be available depending on the region or service provider. • Some files may be buffered during playback, depending on the network connection. • To save energy, deactivate this feature when not in use. • If you specify a Wi-Fi frequency, AllShare Cast dongles or HomeSync may not be detected or connected. • If you play videos or games on a TV, select an appropriate TV mode to get the best experience.
Connecting with other devices Mobile printing Connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. On the Apps screen, tap Settings → Connect and share → Printing → Download plug-in, and search for a printer plug-in in Play Store. Select a printer plug-in and install it.
Device & data manager Upgrading the device The device can be upgraded to the latest software. Upgrading over the air The device can be directly upgraded to the latest software by the firmware over-the-air (FOTA) service. On the Apps screen, tap Settings → About device → Software updates → Update now. Upgrading with Samsung Kies Download the latest version of Samsung Kies from the Samsung website. Launch Samsung Kies and connect the device to the computer.
Device & data manager Transferring files between the device and a computer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. • Do not disconnect the device from the computer when you play files saved in the device on the connected computer. After you finish playing the file, disconnect the device from the computer.
Device & data manager Backing up and restoring data Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information to a backup account and access it later. Using a Google account 1 2 3 Tap Settings on the Apps screen. Tap Backup and reset and tick Back up my data. Tap Backup account and select an account as the backup account. To restore data, you must sign in to your Google account via the setup wizard.
Settings About Settings Use this app to configure the device, set app options, and add accounts. Tap Settings on the Apps screen. To search for settings by entering keywords, tap . You can change the view mode to separate tabs or a list. Tap → View as and select a view mode. Supported features may differ or be labelled differently depending on whether your device is a single or dual SIM model. QUICK SETTINGS View the list of your favourite setting options.
Settings To use options, tap . • Scan: Search for available networks. • Wi-Fi Direct: Activate Wi-Fi Direct and connect devices directly via Wi-Fi to share files. • Advanced: Customise Wi-Fi settings. • WPS push button: Connect to a secured Wi-Fi network with a WPS button. • WPS PIN entry: Connect to a secured Wi-Fi network with a WPS PIN. • Help: View help information for Wi-Fi. Setting Wi-Fi sleep policy Tap → Advanced → Keep Wi-Fi on during sleep.
Settings Tethering and Mobile hotspot Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. Refer to Tethering and Mobile hotspot for more information. On the Settings screen, tap Tethering and Mobile hotspot. • Mobile hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices through the Wi-Fi network. You can use this feature when the network connection is not available.
Settings Location Change settings for location information permissions. On the Settings screen, tap Location, and then tap the Location switch to activate it. • Mode: Select a method to collect your location data. • RECENT LOCATION REQUESTS: View which apps request your current location information and their battery usage. • LOCATION SERVICES: View the location services your device is using.
Settings • Allowed devices: View the list of devices that can access your device. • Denied devices: View the list of devices that are blocked from accessing your device. • Download to: Select a memory location for saving media files. • Receive files from other devices: Set the device to accept uploads from other devices. Printing Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.
Settings DEVICE Sound Change settings for various sounds on the device. On the Settings screen, tap Sound. • Sound mode: Set the device to use sound mode or silent mode. • Volume: Adjust the volume level for call ringtones, music and videos, system sounds, and notifications. • Vibration intensity: Adjust the force of the vibration notification. • Ringtone (dual SIM models): – – Ringtones: Add or select a ringtone for incoming calls.
Settings Display and wallpaper Change the display settings. On the Settings screen, tap Display and wallpaper. • Brightness: Set the brightness of the display. • Wallpaper: – – Home screen: Select a background image for the Home screen. – – Lock screen: Select a background image for the locked screen. – – Home and lock screen: Select a background image for the Home screen and the locked screen. – – S View window: Change the wallpaper of the S view window screen.
Settings Lock screen Change the settings for the locked screen. On the Settings screen, tap Lock screen. • Screen lock: Change the screen lock method. The following options may vary depending on the screen lock feature selected. • Dual clock: Set the device to show the dual clock. • Clock size: Change the clock size. • Show date: Set the device to show the date with the clock. • Camera shortcut: Set the device to show the camera shortcut on the locked screen.
Settings Notification panel Customise the items that appear on the notifications panel. On the Settings screen, tap Notification panel. Motions and gestures Activate the motion recognition feature and change the settings that control motion recognition on your device. On the Settings screen, tap Motions and gestures. • Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device.
Settings Backup and reset Change the settings for managing settings and data. On the Settings screen, tap Backup and reset. • Back up my data: Set the device to back up settings and app data to the Google server. • Backup account: Set up or edit your Google backup account. • Automatic restore: Set the device to restore settings and app data when the apps are reinstalled on the device. • Factory data reset: Reset settings to the factory default values and delete all data.
Settings – – Font size: Change the font size. – – Magnification gestures: Set the device to magnify the screen and to zoom in on a specific area. – – Notification reminder: Set the device to alert you to notifications that you have not checked at the interval. – – Negative colours: Reverse the display colours to improve visibility. – – Colour adjustment: Adjust the colour scheme for the screen when the device determines that you are colour blind or having difficulty reading content.
Settings • Dexterity and interaction: Customise the settings to improve accessibility for users who have reduced dexterity. – – Assistant menu: Set the device to show the assistive shortcut icon that helps you access functions supported by external buttons or features on the notifications panel. You can also edit the menu on the shortcut icon. – – Tap and hold delay: Set the recognition time for tapping and holding the screen.
Settings SYSTEM Language and input Change the settings for text input. Some options may not be available depending on the selected language. On the Settings screen, tap Language and input. Language Select a display language for all menus and apps. Default Select a default keyboard type for text input. Samsung keyboard To change the Samsung keyboard settings, tap . The available options may vary depending on the region or service provider. • English(UK): Select a default keyboard layout.
Settings • Keyboard swipe: – – None: Set the device to deactivate the keyboard swipe feature. – – Continuous input: Set the device to enter text by sweeping on the keyboard. – – Cursor control: Enable the smart keyboard navigation feature to move the cursor by scrolling the keyboard. • Sound: Set the device to sound when a key is touched. • Vibration: Set the device to vibrate when a key is touched. • Character preview: Set the device to display a large image of each character tapped.
Settings Text-to-speech options • PREFERRED TTS ENGINE: Select a speech synthesis engine. To change the settings for speech synthesis engines, tap . • Speech rate: Select a speed for the text-to-speech feature. • Listen to an example: Listen to the spoken text for an example. • Default language status: View the status of the default language for the text-to-speech feature. Notification readout Set the device to read aloud notifications when you have incoming calls, messages, or events.
Settings Safety assistance Activate emergency mode and set primary contacts and messages. Refer to Emergency mode for more information. On the Settings screen, tap Safety assistance. • Emergency mode: Set the device to activate emergency mode and reduce battery consumption by using basic functions, such as calling. • Send help messages: Set the device to send help messages by pressing the Power button three times. • Manage primary contacts: Select or edit the recipients for help messages.
Settings Storage View memory information for your device and memory card, or format a memory card. On the Settings screen, tap Storage. Formatting a memory card permanently deletes all data from it. The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you upgrade the device. Security Change settings for securing the device and the SIM or USIM card.
Settings • Go to website: Access the Find my mobile website (findmymobile.samsung.com). You can track and control your lost or stolen device from the Find my mobile website. • Reactivation lock: Set the device to require your Samsung account after the device has been reset to prevent others from reactivating the device. • Set up SIM card lock: – – Lock SIM card: Activate or deactivate the PIN lock feature to require the PIN before using the device.
Settings APPLICATIONS Application manager View and manage the apps on your device. On the Settings screen, tap Application manager. Default applications Select a default setting for using apps. On the Settings screen, tap Default applications. Application settings Customise the settings for each app. On the Settings screen, tap Application settings.
Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Troubleshooting The touch screen responds slowly or improperly • If you attach a protective cover or optional accessories to the touch screen, the touch screen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touch screen, or if you tap the screen with sharp objects or your fingertips, the touch screen may malfunction. • The touch screen may malfunction in humid conditions or when exposed to water.
Troubleshooting Sound echoes during a call Adjust the volume by pressing the Volume button or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna. • When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.
Troubleshooting Your device is hot to the touch When you use apps that require more power or use apps on your device for an extended period of time, your device may feel hot to the touch. This is normal and should not affect your device’s lifespan or performance. Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery.
Troubleshooting • Your device supports photos and videos captured with the device. Photos and videos captured by other devices may not work properly. • Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly. Another Bluetooth device is not located • Ensure that the Bluetooth wireless feature is activated on your device.
Troubleshooting Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device. A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly.
Copyright Copyright © 2014 Samsung Electronics This guide is protected under international copyright laws. No part of this guide may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
