USER MANUAL SM-A920F SM-A920F/DS English (EU). 11/2018. Rev.1.0 www.samsung.
Table of Contents Basics 4 6 10 14 17 23 27 28 31 33 37 51 53 84 89 93 97 99 100 125 133 135 140 143 144 145 146 147 151 152 153 153 155 156 159 164 165 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device Understanding the screen Notification panel Entering text Apps and features 56 58 71 76 80 Instal
Table of Contents Settings 212 213 214 215 216 216 167 Introduction 167 Connections 168 Wi-Fi 171 Bluetooth 173 Data saver 173 NFC and payment 176 Mobile Hotspot and Tethering 177 SIM card manager (dual SIM models) 178 More connection settings 180 Sounds and vibration 181 Dolby Atmos (surround sound) 182 Notifications 182 Display 183 Blue light filter 184 Changing the screen mode or adjusting the display colour 186 Screensaver 186 Wallpapers and themes 187 Advanced features 189 Dual Messenger 190 Device
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or service provider, a screen protector is attached for protection during production and distribution. Damage to the attached screen protector is not covered by the warranty.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
Basics Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps. • Decrease the screen brightness.
Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout Proximity/Light sensor Speaker Front camera Volume key Bixby key Power key Touchscreen Multipurpose jack (USB Type-C) 11
Basics Microphone SIM card / Memory card tray GPS antenna Fingerprint recognition sensor Rear camera (Quadruple) Flash NFC antenna Main antenna Speaker Earphone jack Microphone Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
Basics • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device – – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Basics Soft buttons Show and hide button Back button Recents button Home button When you turn on the device, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information. Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods.
Basics 1 2 Connect the USB cable to the USB power adaptor. 3 4 Plug the USB power adaptor into an electric socket. Plug the USB cable into the device’s multipurpose jack. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device maintenance feature.
Basics Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly.
Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the icon appears on the screen.
Basics ► Single SIM models: 18
Basics ► Dual SIM models: 19
Basics 1 Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 Pull out the tray gently from the tray slot. ► Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 2 Nano-SIM card 1 microSD card Use only a nano-SIM card.
Basics Removing the SIM or USIM card 1 2 3 4 Insert the ejection pin into the hole next to the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 Insert the ejection pin into the hole next to the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Basics 3 Place a memory card on the memory card tray with the gold-coloured contacts facing downwards. Memory card tray 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
Basics 3 4 Remove the memory card. Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode. The usage time left shows the time remaining before the battery power runs out.
Basics 2 Select your preferred device language and select . Select a language. 3 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 4 5 Follow the on-screen instructions to proceed the initial setup. Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device.
Basics 6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 7 Select features you want to use and complete the initial setup. The Home screen will appear.
Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address.
Basics Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 Launch the Settings app and tap Cloud and accounts → Accounts → Add account → Samsung account. Alternatively, launch the Settings app and tap 2 3 . Tap SIGN IN. Enter your Samsung account ID and password and tap SIGN IN. If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information.
Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Basics 4 5 6 On the previous device, tap WIRELESS → SEND. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such as a microSD card. 1 2 3 4 Transfer data from your previous device to external storage. Insert or connect the external storage device to your device.
Basics 3 4 Connect your previous device to the computer using the device’s USB cable. 5 6 Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer. On the computer, follow the on-screen instructions to transfer data to your device. Viewing imported data You can view the imported data on the same app from your previous device.
Basics Restoring data 1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud. 2 3 Select your previous device under BACKUP AND RESTORE and tap Restore data. Tick the data types you want to restore and tap RESTORE. Syncing data You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices. 1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud.
Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Show and hide button Back button Recents button Home button Button Function Show and hide • Double-tap to pin or hide the navigation bar.
Basics Turning on the screen using the Home button On the Always On Display, you can turn on the screen by double-tapping the Home button. Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. • Navigation buttons: Set the device to use the Navigation buttons on the navigation bar at the bottom of the screen. Select the Navigation buttons feature and then tap the Show and hide button switch to activate it.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. A widget An app A folder Bixby Home indicator. View your customised content.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area and tap Home screen settings → Apps button → Show Apps button → APPLY.
Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Portrait mode only switch to deactivate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. 1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. 2 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. • Adding more apps Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app by dragging it to the folder.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → APPLY. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
Basics Icon Meaning Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level 47
Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or on the Always On Display, double-tap the Home button to turn on the screen.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it.
Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery. • Key capture: Press and hold the Volume Down key and the Power key simultaneously. • Swipe capture: Swipe your hand to the left or right across the screen.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can open the notification panel, even on the locked screen. You can use the following functions on the notification panel. Launch Settings.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • When the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START. • Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
Basics Changing the keyboard Tap to change the keyboard. To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Language and input, and then tap the Show Keyboard button switch to activate it. • On a 3x4 keyboard, a key has three or four characters.
Basics Copying and pasting 1 2 3 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up.
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Apps and features Play Store Purchase and download apps. Launch the Play Store app. Installing apps Browse apps by category or search for apps by keyword. Select an app to view information about it. To download free apps, tap INSTALL. To purchase and download apps where charges apply, tap the price and follow the on-screen instructions. To change the auto update settings, tap then select an option.
Apps and features Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device. When you open an app, a pop-up window may appear and request access to certain features or information. Tap ALLOW on the pop-up window to grant permissions to the app. To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions.
Apps and features Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again. Press and hold the Bixby key to launch Bixby immediately. While pressing and holding the Bixby key, say what you want to Bixby and then release your finger from the key. Bixby will perform what you request. Press the Bixby key. Press and hold the Bixby key.
Apps and features Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. 1 Press the Bixby key. Bixby key 2 3 4 Check the Bixby intro page and tap NEXT. Select the language to communicate with Bixby and tap CONFIRM. Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account.
Apps and features Using Bixby When you launch Bixby for the first time, you can set the language to communicate with Bixby and voice wake-up. You can also view Bixby tutorials. When you press and hold the Bixby key, Bixby will launch and start listening. While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key. Bixby icon (Status: Listening) Open the Bixby full screen. If Bixby is on standby ( ), it cannot listen to your voice.
Apps and features For example, if you say “Send okay to Jenny”, then your message and the contact saved as Jenny will be automatically entered in the Messages app. “Send okay to Jenny” Status: Listening Status: Processing Corresponding function launched Status icons The Bixby icon will change according to Bixby current status as follow: Bixby is listening. Say your request. Bixby is processing your request. Bixby is answering your request. Bixby is on standby.
Apps and features Getting follow-up questions Bixby will ask follow-up questions when they are needed to understand your request. If you just say “Send text”, then Bixby will ask who you want to send a text to and how you want to send the text to better understand your request. Tap and say the name of the recipient and tell Bixby your message again. Closing Bixby To stop using Bixby, tap .
Apps and features To view more suggested commands list, swipe downwards. If there are no desired commands, tap SEARCH COMMANDS and enter keywords. Commands list, including the keywords, will appear. To request what you entered, tap . Bixby usages Launching apps or functions Launch apps or functions quickly using Bixby. Say your request including the app or feature name to help Bixby execute your request more accurately.
Apps and features Checking the weather or your schedule Check the weather or your schedule on the Bixby screen. Press and hold the Bixby key, say “Show me today’s weather” to Bixby, and then release your finger from the Bixby key. Brief information will appear on the Bixby screen. Tap the weather information for details. Browsing the Internet You can quickly search for information on the Internet.
Apps and features Viewing Bixby supported apps and services You can view Bixby supported apps and services. Press and hold the Bixby key and tap FULL SCREEN → → Voice apps and services. Samsung Apps that support Bixby will appear, such as Gallery, Weather, and Messages. Tap a desired app to view the suggested commands that can be used with Bixby.
Apps and features Bixby Labs Bixby is experimenting at Bixby Labs to expand Bixby to more apps. Press and hold the Bixby key and tap FULL SCREEN → → Bixby Labs, and then tap the switch to activate the feature. View apps and voice commands that Bixby is experimenting with at Bixby Labs. If you install the apps the Bixby Labs recommends, you can experience Bixby in more apps.
Apps and features Additional Bixby functions Checking supported languages Bixby is only available in some languages, and certain features may not be available depending on your region. To see the list of supported languages, open Bixby Home, and then tap → Settings → Language and speaking style → Languages. Waking up Bixby using your voice When you set voice wake-up, you can say “Hi Bixby” at any time to start a conversation. Register your voice to use voice wake-up.
Apps and features Using dictation mode Use dictation mode when it is hard to type. In the text input field, press and hold the Bixby key and say “Write down” followed by what you want to enter. Your spoken words will be converted to on-screen text. You can also set Bixby to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature, press and hold the Bixby key and tap FULL SCREEN → , and then tap the Dictation on keyboard switch to activate it.
Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby and say your request to the microphone. Call button Deactivating Bixby You can deactivate Bixby from launching even when you press and hold the Bixby key or say “Hi Bixby”.
Apps and features Bixby Vision Bixby Vision is a service that provides information, such as similar images, location, translated text, and QR codes. Bixby Vision recognises objects quickly and intuitively even when you do not know its name. Use the following Bixby Vision features. Text Wine Place Image Food QR code • To use this feature, the device must be connected to a Wi-Fi or mobile network. • To use this feature, you must register and sign in to your Samsung account.
Apps and features Launching Bixby Vision 1 Launch Bixby Vision using one of these methods. • In the Camera app, select the AUTO mode and tap • In the Gallery app, select an image and tap . . • In the Internet app, tap and hold an image and tap Bixby Vision. • Capture a screen and select Bixby Vision on the toolbar. • If you added the Bixby Vision app icon to the Home screen and Apps screen, launch the Bixby Vision app. 2 3 Select the feature you want.
Apps and features Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features. The device will search for and show you related information or images with similar characteristics. 1 2 3 When you have a desired image or object, launch Bixby Vision.
Apps and features Searching for food information Search for nutritional information and recipe of food. For example, if you want to search for nutritional information or recipe, use the Bixby Vision features. 1 2 3 When you have a desired image or object, launch Bixby Vision. Select Tap and keep the object within the screen to recognize it. or select a search result on the screen. The information about food will appear. • RECIPE: Search for the recipe. • VIDEOS: Search for cooking videos.
Apps and features Reading QR codes Recognise QR codes and view a variety of information, such as websites, photos, videos, maps, and business cards. 1 2 When you have a desired image or object, launch Bixby Vision. Select and keep the QR code within the screen to recognise it. The information connected to the QR code will appear.
Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home 1 On the Home screen, swipe to the right. The Bixby Home screen will appear.
Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen. In the evening, you can view alarms, check your daily activity, and view your friends’ feeds. The content and order of the cards update automatically at a specified interval.
Apps and features • VOICE – – Bixby Voice: Activate or deactivate Bixby. If you deactivate Bixby, Bixby will not launch when you press and hold the Bixby key or say the voice wake-up command. – – Background colour: Change the background colour of the Bixby full screen. – – Language and speaking style: Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby.
Apps and features – – Dictation on keyboard: Set Bixby to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. – – Read aloud in high quality: Set Bixby to read messages aloud in high quality audio. – – Voice apps and services: View Bixby supported apps and each app’s suggested commands. – – Bixby Labs: View apps and voice commands that Bixby is experimenting with at Bixby Labs.
Apps and features Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. • To use location reminders, the GPS feature must be activated. Starting Reminder You can start Reminder from Bixby Home. 1 On the Home screen, swipe to the right.
Apps and features 3 Tap START. If the Add Reminder on Home screen option is ticked, you can launch the Reminder app ( ) from the Home screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’. 1 2 3 4 Launch the Reminder app.
Apps and features Creating reminders with Bixby Press and hold the Bixby key and say “Remind me to water the flowers when I get home”. Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 On the reminders list, select a reminder to edit and tap EDIT. Alternatively, drag the reminder to the right and tap Edit. 2 Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions Repeat interval Add an image. Completing reminders Mark reminders that you do not need to be reminded of as complete.
Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap 2 Tap to make a voice call, or tap For dual SIM models, tap or to open the keypad. to make a video call. to make a voice call. Access additional options. Create a new contact. Add the number to an existing contact. Preview the phone number. Delete a preceding character. Hide the keypad.
Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it. Some features may not be available depending on the region or service provider. Using speed dial Set speed dial numbers to quickly make calls.
Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a sticker to reject a call. If Add reminder is selected, a reminder will be saved to alert you of the rejected call one hour later.
Apps and features Options during calls If the area around the rear camera and the fingerprint recognition sensor is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed.
Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 2 Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap 3 to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap RECENTS. Tap a caller’s image, or tap a phone number → Details.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 3 Tap SAVE.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. 2 3 4 Select a storage location to import contacts from. Tick VCF files or contacts to import and tap DONE. Select a storage location to save contacts to and tap IMPORT. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
Apps and features Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message. • : Compose an email. : Make a voice or video call. Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method.
Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 2 Launch the Contacts app and tap Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. 3 4 Tap Add member, select contacts to add to the group, and then tap DONE. Tap SAVE. Sending a group message You can send a group message to a group’s members at the same time.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 3 Launch the Messages app and tap . Add recipients and tap START. Enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the keyboard is hidden. Access additional options. Recipient Make a call to the recipient. Attach files.
Apps and features Sending My Emoji stickers You can send My Emoji stickers that look like you via messages. While composing a message, tap or on the Samsung keyboard and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share. My Emoji stickers will appear after you create My Emoji in the Camera app. Refer to Creating My Emoji for more information.
Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap or . SIM models, tap . For dual To adjust the font size, spread two fingers apart or pinch on the screen.
Apps and features Setting the message notification You can change notification sound, display options, and more. 1 Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. 2 Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, the device will change the colour of the toolbars.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Power key twice quickly.
Apps and features Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap to take a photo or tap to record a video. Activate or deactivate the Ultra wide lens. 2x optical zoom Shooting modes Switch between the front and rear cameras. Preview thumbnail Current mode Take a photo. Record a video. Camera settings Bixby Vision Options for current shooting mode • To adjust the brightness of photos or videos, tap the screen.
Apps and features • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. • Your device’s normal lens of the camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems.
Apps and features Editing the shooting modes list You can edit the shooting modes list on the preview screen. 1 On the preview screen, tap → Edit camera modes → Rear camera or Front camera. Alternatively, tap and hold the shooting modes list on the preview screen. 2 Tick modes to use. To change the order of shooting modes, drag to another location.
Apps and features Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently. Drag to the preview screen. If another camera button is not added, tap on the preview screen and tap the Floating Camera button switch to activate it. Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button. On the preview screen, tap use.
Apps and features Using the focus and exposure features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo. This feature is available only in AUTO and PRO modes.
Apps and features • Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, some of the following situations may occur: – – The screen may appear dark due to the small amount of light. – – The screen may flicker in certain lighting conditions, such as fluorescent light. • Super slow motion recording may start at an unwanted moment if there are conditions such as the following: – – When the device shakes.
Apps and features Playing super slow motion videos Select a super slow motion video and tap . Random background music will automatically accompany the video during playback. Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it. Turn the super slow motion effect on or off. View super slow motion sections. Change the background music. Crop a section. • : Select and view a super slow motion section of the video.
Apps and features Sharing super slow motion clips 1 Select a super slow motion video and drag upwards on the video preview screen. Short clips with different effects will appear. 2 3 Select a clip you want and tap SHARE. Select a file format and a sharing method. • Some social network services and messenger apps may not support the sharing feature. • This feature is only available for unedited original videos recorded in super slow motion.
Apps and features LIVE FOCUS The quadruple camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Taking portraits that stand out using the Live focus feature Adjust the background blur level on the preview screen and take a photo that highlights the subject. • Use this feature in a place that has sufficient light. • The background blur may not be applied properly in the following conditions: – – The device or the subject is moving.
Apps and features 3 When Live focus ready. appears on the preview screen, tap to take a photo. LIVE FOCUS Background blur adjustment bar Editing the background of the Live Focus photos You can also edit the background blur level of a photo taken with the Live focus feature. When the background lighting appears in blurred points, you can change the shape of the background blur. Select a shape, such as a heart, star, or flower, to decorate the photo and make it look different.
Apps and features Adjust the background blur level. Change the background blur shape. 3 Tap to save the photo. AR EMOJI Create a My Emoji that look just like you. You can now send stickers made with My Emoji to liven up any conversation. You can take photos and record videos using AR Emojis, such as My Emoji or Live stickers, which mimic your expressions. Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated.
Apps and features 3 4 Select My Emoji’s gender and tap NEXT. Decorate My Emoji. . To edit details, such as the eye colour or face shape, tap 5 Tap SAVE. When a pop-up window appears, tick Save My Emoji stickers in Gallery and tap OK. AR EMOJI Edit detailed settings. Create My Emoji. Edit basic settings. You can use the AR EMOJI feature in both the front and rear cameras. If you are using the rear camera, it will automatically switch to the front camera.
Apps and features Live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. 1 2 On the shooting modes list, tap AR EMOJI. 3 Tap Tap or and select a sticker you want. to take a photo or tap to record a video. Applying stickers randomly You can apply stickers randomly, instead of selecting one from the stickers list.
Apps and features Enjoying My Emoji stickers while chatting You can use My Emoji stickers during a conversation via messages or on a social network. 1 2 3 On the Samsung keyboard, tap . Tap the My Emoji icon. Select one of the My Emoji stickers. The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap DELETE.
Apps and features SCENE OPTIMISER Your device will adjust the colour settings automatically after recognising a subject or scene, such as people, food, or night scene. When the camera recognises the subject or scene, an icon will appear on the screen and the optimised colour will be applied. On the shooting modes list, tap SCENE OPTIMISER. View information. Flaw detection If a photo is taken poorly, the device will notify you to take the photo again.
Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list, tap AUTO. Beauty mode Take a photo with lightened skin tone and modified facial features. On the shooting modes list, tap BEAUTY.
Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
Apps and features 3 4 Tap and drag the adjustment bar to adjust the colour tone. Tap to take a photo. Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos. 1 2 On the shooting modes list, tap HYPERLAPSE. Tap and select a frame rate option. If you set the frame rate to Auto, the device will automatically adjust the frame rate according to the changing rate of the scene. 3 4 5 Tap to start recording. Tap to finish recording.
Apps and features Slow motion mode Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. 1 2 3 4 5 On the shooting modes list, tap SLOW MOTION. Tap to start recording. When you are finished recording, tap to stop. On the preview screen, tap the preview thumbnail. Tap . The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video.
Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap SELFIE. to switch to the front Face the front camera lens. Tap to take a photo. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.
Apps and features Selfie focus mode Take selfies that focus on your face by blurring the background. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap SELFIE FOCUS. to switch to the front Face the front camera lens. Tap to take a photo. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.
Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap WIDE SELFIE. to switch to the front Face the front camera lens. Tap to take a photo. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear.
Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Turn on and off the full preview screen. • : Select a frame rate. • : Activate or deactivate the flash. • : Select a filter effect to use when taking photos or recording videos. • : Select a metering method. This determines how light values are calculated.
Apps and features FRONT CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Timer: Select the length of the delay before the camera automatically takes a photo. • HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas.
Apps and features • Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. • Voice control: Set the device to take photos or record videos with voice commands. You can say “Smile”, “Cheese”, “Capture”, or “Shoot” to take a photo. To record a video, say “Record video”. • Floating Camera button: Add a camera button that you can place anywhere on the screen. • Hold Camera button to: Select an action to perform when you tap and hold the camera button.
Apps and features Viewing images 1 2 Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Bixby Vision Add a sticker. Draw on the image. Apply a filter or effect. Share the image with others. Modify the image. Delete the image. You can create a GIF animation or collage from multiple images. Tap → Create GIF or Create collage, and then select images. Searching for images Launch the Gallery app and tap locations, or documents.
Apps and features Editing the background of Live focus photos You can edit the background blur level of a photo taken with the Live Focus feature. If the background lighting of Live focus photos appears in blurred points, you can change the shape of the background blur. Launch the Gallery app, select a photo taken with the Live focus feature, tap ADJUST BACKGROUND BLUR to edit the blur level or change the shape of the background blur. Viewing videos 1 2 3 Launch the Gallery app and tap PICTURES.
Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information.
Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 2 3 Launch the Gallery app and tap ALBUMS. Tap → Hide or unhide albums. Select albums to hide and tap APPLY.
Apps and features 3 4 Enter a title for the story and tap CREATE. Tick images or videos to include in the story and tap DONE. To add images or videos to a story, select a story and tap ADD. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap → Remove from story. Deleting stories 1 2 Launch the Gallery app and tap STORIES. Tap and hold a story to delete, and tap DELETE.
Apps and features 3 4 Enter a title for the album. Select a group to share with. If you want to create a group, tap Add group, enter a group name, and select contacts to add to the group. 5 Tap DONE. The recipients will receive a notification. Adding images or videos to an album 1 2 3 4 Launch the Gallery app and tap SHARED. Select an album to add images or videos. Tap ADD and tick images or videos to add. Tap DONE.
Apps and features Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen. Deleting multiple images and videos 1 2 3 On the Gallery screen, tap and hold an image or a video to delete. Tick the images or videos to delete. Tap DELETE.
Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. • The brightness of the Always On Display may change automatically depending on the lighting conditions. • If the sensor at the top of the device is covered for a certain period, the Always On Display will turn off.
Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. 1 Launch the Settings app, tap Lock screen → FaceWidgets, and then tap the Music Controller switch to activate it. 2 3 4 To control music playback on the Always On Display, double-tap the clock. Swipe to the left or right on the clock to move to the music controller. Tap the icons to control the playback.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature.
Apps and features Split screen view 1 2 Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. 3 In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Use the snap window feature. Close the app. Switch the selected window to a pop-up view. Switch locations between app windows. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
Apps and features Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. 1 2 Tap the Recents button to open the list of recently used apps. Tap and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag 3 upwards or downwards. Tap DONE. The selected app window will be pinned at the top of the screen. To unpin the window, drag the bar between the app windows.
Apps and features Pop-up view 1 2 Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports near field communication (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. • To use this feature, you must sign in to your Samsung account and register your biometric data.
Apps and features Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 2 3 4 5 Launch the Samsung Pay app. Sign in to your Samsung account. Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments.
Apps and features Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. 2 On the cards list, swipe to the left or right and select a card to use.
Apps and features 3 Scan your fingerprint. Alternatively, enter the payment PIN you set when setting up the Samsung Pay. 4 Touch the back of your device to the card reader. When the card reader recognises the card information, the payment will be processed. • Payments may not be processed depending on your network connection. • The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Additional options Send feedback.
Apps and features Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 Launch the Samsung Notes app and tap ALL → . Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard. Insert an image or a voice recording. Write or draw with pens. Paint with brushes.
Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 2 Enter event details. Set the duration. Select a sticker to display with the event. Enter a title. Change the event's colour. Select a calendar to save the event to. Set an alarm. Enter the location. Attach a map. Add a note. Add more details.
Apps and features Creating tasks 1 2 3 Launch the Calendar app and tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task. Syncing events and tasks with your accounts 1 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. 2 Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate it.
Apps and features Using Samsung Health Open the Samsung folder and launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region. View and manage trackers. Monitor your health and fitness. View health tips. Ask experts any health-related questions.
Apps and features Together Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking. On the Samsung Health screen, tap Together. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen, tap the steps tracker.
Apps and features Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use.
Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect a headset, which serves as the radio antenna. The FM radio scans and saves available stations automatically when running for the first time. Tap to turn on the FM radio. Select the radio station you want from the stations list. Record a song from the FM radio. Add the current radio station to the favourites list. Turn the FM radio on or off. Access additional options.
Apps and features Scanning radio stations Launch the Radio app. Tap STATIONS → SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text. Making voice recordings 1 2 Open the Samsung folder and launch the Voice Recorder app. Tap to start recording. Speak into the microphone.
Apps and features 3 4 Tap to finish recording. Enter a file name and tap SAVE. Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD: This is the normal recording mode. • SPEECH-TO-TEXT: The device records your voice and simultaneously converts it to onscreen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place.
Apps and features ALARM Launch the Clock app and tap ALARM. Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list. Stopping alarms Tap DISMISS to stop an alarm.
Apps and features STOPWATCH 1 2 Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET. TIMER 1 2 Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. 3 Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations.
Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps. View your gameplay information. Open games with or without sound. Change the performance mode. View more games and install them.
Apps and features Using Game Launcher 1 Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. 2 Tap a game from the games list. To find more games, drag the screen upwards. Games downloaded from Play Store and Galaxy Apps will be automatically shown on the Game Launcher screen. If you cannot see your games, tap → Add a game.
Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the on the navigation bar. If the navigation bar is hidden, drag upwards Game Tools panel, tap from the bottom of the screen to show it. Launch apps in a pop-up window. Mute notification sounds and display notifications only for incoming calls and emergency alerts. Edit the apps list. Access the Game Tools settings. Lock some features during games. Set additional features.
Apps and features SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone. • Connecting with nearby devices: Connect with nearby devices, such as Bluetooth headsets or wearable devices, easily and quickly.
Apps and features • To use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • To fully use SmartThings, you must register and sign in to your Samsung account. • The devices you can connect may vary depending on the region or service provider. To see the list of connectable devices, open the Samsung folder, launch the SmartThings app, and then tap SUPPORTED DEVICES. • Available features may differ depending on the connected device.
Apps and features Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add rules to control the devices easily and conveniently. Connecting devices 1 2 3 Open the Samsung folder and launch the SmartThings app. On the dashboard, tap Add device. Select a device from the list. under ADD DEVICE MANUALLY and select a If there is no device on the list, tap device type.
Apps and features Adding devices and scenes by locations Add devices by locations, view the list of devices in a same location, and control them. You can also add a scene to a location to control multiple devices at the same time. Adding locations 1 Open the Samsung folder, launch the SmartThings app, and then tap Devices → ALL DEVICES → Add location. 2 Enter the location name. To set a location, tap Geolocation to select a location on the map and tap DONE. 3 Tap SAVE. Your location will be added.
Apps and features Adding automations You can also set an automation to operate devices automatically depending on the preset time, the status of devices, and more. For example, add an automation to turn on the audio automatically every day at 7:00 AM. 1 Open the Samsung folder, launch the SmartThings app, and then tap Automations → ADD AUTOMATION. 2 3 4 Select the location to run the automation. Set the activation conditions for this automation. Tap ADD next to Then and set actions to perform.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service.
Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search. Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
Settings • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode. • NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products.
Settings Connecting to a Wi-Fi network 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT. • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password.
Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth, and then select a device to transfer the image to. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allow app while Data saver on and select apps.
Settings 2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.
Settings Sending data with the NFC feature Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. 1 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. 2 3 4 Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam. appears on the screen, tap your device’s screen to send the item.
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.
Settings 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list. • If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot, tick Show advanced options, and then deselect Hide my device and Use 5 GHz band when available. • If the other device cannot connect to the mobile hotspot, on your device, tap → Allowed devices and tap the Allowed devices only switch to deactivate it.
Settings More connection settings Customise settings to control other connection features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
Settings 3 4 Select a printer plug-in and install it. Select the printer plug-in and tap the switch to activate it. The device will automatically search for printers that are connected to the same Wi-Fi network as your device. 5 Select a printer to add. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type.
Settings Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle. Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster. • This feature may not be supported by some devices. • You may incur additional charges when downloading files via the mobile network.
Settings • Ringtone: Change the ringtones for calls or notifications. • Vibration pattern: Select a vibration pattern. • Notification sounds: Change the notification sound. • Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen.
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges. With number Without number To customise notification settings for more apps, tap ADVANCED and select an app. Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display.
Settings • Home screen: Change the size of the grid to display more or fewer items on the Home screen and more. • Full screen apps: Select apps to use with the full screen aspect ratio. • Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • Icon frames: Set whether to display shaded backgrounds to make icons stand out. • Status bar: Customise the settings for displaying notifications or indicators on the status bar.
Settings 3 To set the schedule to apply the blue light filter to the screen, tap the Turn on as scheduled switch to activate it and select an option. • Sunset to sunrise: Set the device to apply the blue light filter at night and turn it off in the morning, based on your current location. • Custom schedule: Set a specific time to apply the blue light filter.
Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase. 1 2 On the Settings screen, tap Display → Screen mode → Adaptive display. Adjust the colour adjustment bar under Full screen colour balance. The colour balance of the screen will be optimised.
Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 2 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option. If you select Photo Frame, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap. 3 4 Tap to select albums for displaying images.
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Accessories: Change the accessory settings. • Smart stay: Set the device to prevent the display from turning off while you are looking at it. • Games: Activate the Game Launcher. Refer to Game Launcher for more information.
Settings • Smart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately. • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features.
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. 2 Tap the switch of an app to install the second app. The second app will be installed. The second app’s icon will be displayed with . When you receive notifications from the second app, the notifications will be displayed with to distinguish them from the first app’s notifications.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger, and ultra data saving mode helps you manage your mobile data usage. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW.
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You may not receive notifications from some apps that use power saving mode.
Settings Storage Check the status of the used and available memory. On the Settings screen, tap Device maintenance → Storage. • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.
Settings Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. • This feature may not be available depending on the region or service provider. • Some webpages or content may not be available when this feature is activated, depending on the service provider or the mobile network conditions.
Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method.
Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.
Settings • Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
Settings Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.
Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 2 On the Settings screen, tap Biometrics and security → Face Recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. 3 4 Read the on-screen instructions and tap CONTINUE. 5 Position your face inside the circle on the screen. Hold the device with the screen facing towards you and look at the screen.
Settings Deleting the registered face data You can delete face data that you have registered. 1 2 3 On the Settings screen, tap Biometrics and security → Face Recognition. Unlock the screen using the preset screen lock method. Tap Remove face data. Once the registered face is deleted, all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Samsung Pass (Samsung account verification and web sign-in) • Samsung Pay • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider.
Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate.
Settings 3 Swipe your finger downwards over the fingerprint recognition sensor. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE. When a fingerprint lock screen appears, tap TURN ON to use your fingerprint to unlock the screen. Deleting registered fingerprints You can delete registered fingerprints. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprint Scanner.
Settings Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprint Scanner.
Settings Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 2 3 4 On the Settings screen, tap Biometrics and security → Samsung Pass. Read the on-screen instructions and tap SIGN IN. Enter your Samsung account ID and password and tap SIGN IN. Tap REGISTER FINGERPRINTS and register your fingerprint. Refer to Fingerprint recognition for more information. 5 Scan your fingerprint and tap NEXT to complete the Samsung Pass registration.
Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 2 3 Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button. When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in using fingerprints via Samsung Pass and tap REMEMBER.
Settings 3 4 Select a website or app from the list. Tap → Edit and modify your ID, password, and the website’s or app’s name. To delete the website or app, tap → Delete. Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, open the Settings screen, tap Biometrics and security → Samsung Pass, and then select the site or app tab.
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Settings 3 4 Tap SIGN IN and sign in to your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder, tap → Customise icon. • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account.
Settings Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 2 Launch the Secure Folder app and tap Gallery. Select an image and tap → Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. Adding apps Add an app to use in Secure Folder. 1 2 Launch the Secure Folder app and tap Add apps.
Settings Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app, tap → Settings, and then tap the Show Secure Folder switch to deactivate it. Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards on the notification panel and tap Secure Folder to deactivate the feature.
Settings Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. Launch the Secure Folder app and tap → Settings → More settings → Uninstall. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up.
Settings Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Using a Samsung account On the Settings screen, tap Cloud and accounts → Backup and restore → Back up data for the Samsung account, tick items you want to back up, and then tap BACK UP. Data will be backed up to Samsung Cloud.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customise the settings to improve accessibility for visually impaired users. • Hearing: Customise the settings to improve accessibility for users with hearing impairment. • Dexterity and interaction: Customise the settings to improve accessibility for users who have reduced dexterity.
Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Access and alter the settings to control how the device displays the time and date.
Settings 3 To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list. Then, tap DONE.
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected.
Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device.
Appendix A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors.
Appendix The Apps button does not appear on the Home screen Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen, launch the Settings app and tap Display → Home screen → Apps button → Show Apps button → APPLY. The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features.
Appendix Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.
Copyright Copyright © 2018 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
