USER MANUAL SM-G570F SM-G570F/DD SM-G570F/DS SM-G570Y SM-G570Y/DS SM-G610F SM-G610F/DD SM-G610F/DS SM-G610Y SM-G610Y/DS English. 09/2018. Rev.1.0 www.samsung.
Table of Contents Basics Apps and features 4 6 47 49 54 58 60 62 63 75 81 85 86 87 88 89 93 94 94 96 97 98 99 100 103 104 9 12 14 20 23 24 26 28 33 42 44 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device Understanding the screen Notification panel Entering text 2 Installing or uninstalling apps P
Table of Contents Settings Appendix 106 Introduction 106 Connections 107 Wi-Fi 110 Bluetooth 112 Data saver 112 Mobile Hotspot and Tethering 113 SIM card manager (dual SIM models) 114 More connection settings 115 Sounds and vibration 116 Notifications 116 Display 117 Screensaver 118 Wallpapers and themes 118 Advanced features 120 Dual Messenger 121 Device maintenance 125 Apps 125 Lock screen 126 Smart Lock 126 Biometrics and security 128 Fingerprint recognition 131 Samsung Pass 135 Secure Folder 139 Clou
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Basics • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording
Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
Basics Device layout and functions Package contents Check the product box for the following items: • Device • Quick start guide • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout Front camera Proximity sensor LED indicator Speaker Speaker Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Microphone Headset jack Multipurpose jack GPS antenna Flash Rear camera Volume key SIM card tray Single SIM models: Memory card tray Dual SIM models: SIM card / Memory card tray Main antenna 10
Basics Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. To save energy, unplug the charger when not in use.
Basics 3 4 Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device maintenance feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unnecessary apps.
Basics Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly.
Basics Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
Basics ► Dual SIM models: – – SIM card tray 1: 1 2 3 4 2 3 4 – – SIM card tray 2: 1 16
Basics 1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 Pull out the SIM card tray gently from the SIM card tray slot. ► Single SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
Basics 3 Remove the SIM or USIM card. ► Single SIM models: ► Dual SIM models: – – SIM card tray 1: – – SIM card tray 2: 4 Insert the SIM card tray back into the SIM card tray slot.
Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 1 2 3 4 Insert the ejection pin into the hole on the memory card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the memory card tray gently from the memory card tray slot. When you remove the tray from the device, the mobile data connection will be disabled. 3 4 Place a memory card on the tray with the gold-coloured contacts facing downwards. Gently press the memory card into the tray to secure it.
Basics Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → UNMOUNT. 1 2 3 4 Insert the ejection pin into the hole on the memory card tray to loosen the tray. Pull out the memory card tray gently from the memory card tray slot. Remove the memory card. Insert the tray back into the tray slot.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. The initial setup procedures may vary depending on the device’s software and your region. 1 2 Turn on the device. Select your preferred device language and select . Select a language. 3 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.
Basics 6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 7 Select features you want to use and complete the initial setup. The Home screen will appear.
Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address.
Basics Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 2 3 Launch the Settings app and tap Cloud and accounts → Accounts → Add account. Tap Samsung account → SIGN IN. Enter your email address and password, and then tap SIGN IN. If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information.
Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Basics 4 5 6 On the previous device, tap WIRELESS → SEND. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such as a microSD card. 1 2 3 4 Transfer data from your previous device to external storage. Insert or connect the external storage device to your device.
Basics Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device. 1 2 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. On the computer, launch Smart Switch.
Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Backing up data 1 2 On your previous device, sign in to your Samsung account. Launch the Settings app, select the backup option, and back up your data.
Basics Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud. 2 3 Tap → Settings → Sync settings. Tap the switches next to the items you want to sync with. Checking data You can check the saved items and used memory of your Samsung Cloud. Launch the Settings app and tap Cloud and accounts → Samsung Cloud.
Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.
Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. A widget An app A folder News screen indicator. View the latest articles in various categories.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area and tap Home screen settings → Apps button → Show Apps button → APPLY.
Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top or bottom of the screen. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → APPLY. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
Basics Icon Meaning Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or the Home key to turn on the screen.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can open the notification panel, even on the locked screen. You can use the following functions on the notification panel. Launch Settings.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • When the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START. • Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
Basics Changing the keyboard layout Tap → Languages and types, select a language, and then select a keyboard layout to use. On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears. Additional keyboard functions • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap . • : Set the device to transliterate characters from English into another language.
Basics Copying and pasting 1 2 3 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. 4 Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up.
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap ENABLE. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap 2 Tap to make a voice call, or tap For dual SIM models, tap or to open the keypad. to make a video call. to make a voice call. Access additional options. Create a new contact. Add the number to an existing contact. Preview the phone number. Delete a preceding character. Hide the keypad.
Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap CONTACTS → → Speed dial numbers, select a speed dial number, and then add a phone number.
Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a sticker to reject a call. To create various rejection messages, launch the Phone app, tap → Settings → Quick decline messages, enter a message, and then tap .
Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Extra volume: Increase the volume.
Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 2 Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap 3 to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap RECENTS. Tap a caller’s image, or tap a phone number → Details.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Scan contact information from a business card. Depending on the selected storage location, the types of information you can save may vary. 3 Tap SAVE.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. 2 3 4 Select a storage location to import contacts from. Tick VCF files or contacts to import and tap DONE. Select a storage location to save contacts to and tap IMPORT. Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
Apps and features Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria. Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message.
Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • The profile sharing feature may not be available depending on the region or service provider. • The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device. 1 2 3 Launch the Contacts app and select your profile. Tap EDIT, edit your profile, and tap SAVE.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 3 Launch the Messages app and tap . Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. 4 Tap Enter emoticons. to send the message. For dual SIM models, tap or to send the message.
Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap or . SIM models, tap . For dual Blocking unwanted messages Block messages from specific numbers added to your block list.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, you cannot use some features, such as screen capture.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Home key twice quickly.
Apps and features Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap to take a photo or tap to record a video. Shooting modes Switch between the front and rear cameras. Preview thumbnail Current mode Take a photo. Record a video. Camera settings Options for current shooting mode • To adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards or .
Apps and features Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently. Drag to the preview screen. If another camera button is not added, tap on the preview screen and tap the Floating Camera button switch to activate it. Zooming in and out Use various methods to zoom in or out. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Control the zoom with one finger. Drag on the zoom bar towards or .
Apps and features More fun with live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. This feature may not be available depending on the region or service provider. 1 2 On the shooting modes list, tap STICKERS. Tap and select a sticker. 3 Tap to take a photo or tap to record a video.
Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. You can edit the shooting modes list. On the preview screen, tap → Edit camera modes. Alternatively, tap and hold the shooting modes list on the preview screen. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.
Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
Apps and features HDR mode Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR. Without effect With effect Continuous shot mode Take a series of photos of moving subjects. On the shooting modes list, tap CONTINUOUS SHOT. Tap and hold to take several photos continuously. Animated GIF mode Create an animated GIF by tapping and holding the camera button. 1 2 On the shooting modes list, tap ANIMATED GIF.
Apps and features Sports mode Take clearer photos of fast-moving subjects, such as a person running or a pet in motion. On the shooting modes list, tap SPORTS. You must first add this mode to the shooting modes list before you can use it. On the preview screen, tap → Edit camera modes → Rear camera, and then tick Sports. Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen.
Apps and features Applying beauty effects You can modify facial features, such as your skin tone or face shape, before taking selfportraits. This feature is available only in SELFIE and BEAUTY modes. 1 2 On the preview screen, tap . Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself. • Skin: Make your skin appear brighter and clearer. • Face: Adjust the face shape and make your face appear slimmer. • Eyes: Make your eyes appear bigger.
Apps and features Applying beauty effects You can adjust the skin tone before taking self-portraits. 1 2 On the preview screen, tap . Select the options to apply beauty effects to your face and take a photo of yourself. • Colour: Adjust the screen colour tone. • Skin: Make your skin appear brighter and clearer. Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out.
Apps and features 5 Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • Make sure to keep the white frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions.
Apps and features Camera settings On the preview screen, tap shooting mode. . Some options may not be available depending on the REAR CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory.
Apps and features • Review pictures: Set the device to show photos after capturing them. • Quick launch: Set the device to launch the camera by pressing the Home key twice quickly. This feature may not be available depending on the region or service provider. • Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. • Floating Camera button: Add a camera button that you can place anywhere on the screen.
Apps and features Viewing images 1 2 Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Draw on the image. Add a sticker. Apply a filter or effect. Share the image with others. Modify the image. Delete the image. You can create a GIF animation or collage from multiple images. Tap → Create GIF or Create collage, and then select images. Searching for images Launch the Gallery app and tap locations, or documents.
Apps and features Viewing videos 1 2 3 Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the Tap icon on the preview thumbnail. to play the video. Skip to the previous video. Tap and hold to rewind. Access additional options. Skip to the next video. Tap and hold to fast-forward. Capture the current screen. Rewind or fast-forward by dragging the bar. Pause and resume playback. Lock the playback screen. Change screen ratio. Switch to the pop-up video player.
Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information.
Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The animations or collages you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 2 3 Launch the Gallery app and tap ALBUMS. Tap → Hide or unhide albums. Select albums to hide and tap APPLY.
Apps and features 3 4 Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap → Remove from story. Deleting stories 1 2 Launch the Gallery app and tap STORIES. Tap and hold a story to delete, and tap DELETE.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature.
Apps and features Split screen view 1 2 Tap the Recents key to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. 3 In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Switch locations between app windows. Close the app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
Apps and features Adding app pairs to the Home screen When you add app pairs to the Home screen, you can launch two apps in the split screen view with a single tap. Tap the bar between the app windows and tap . The current app pair will be added on the Home screen.
Apps and features Pop-up view This feature may not be available depending on the region or service provider. 1 2 Tap the Recents key to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Additional options Send feedback.
Apps and features Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 Launch the Samsung Notes app and tap ALL → . Select an input method from the toolbar at the top of the screen and compose a note. → Image to insert an image by selecting from Gallery or by taking a photo. Tap Tap → Voice to record a voice recording and insert it into the note.
Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 2 Enter event details. Set the duration. Select a sticker to display with the event. Enter a title. Change the event's colour. Select a calendar to save the event to. Set an alarm. Enter the location. Attach a map. Add a note.
Apps and features Creating tasks 1 2 3 Launch the Calendar app and tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task. Syncing events and tasks with your accounts 1 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. 2 Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate it.
Apps and features Using Samsung Health You can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness. You can also compare your step count records with other Samsung Health users, compete with your friends, and view health tips. Open the Samsung folder and launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
Apps and features Goals You can set your goals for weight management or a more balanced life. After setting your goals, you can track your progress or view guides on the Samsung Health screen. On the Samsung Health screen, tap SET GOALS. Alternatively, tap → Manage items and select Weight management or Balanced life. TOGETHER Together allows you to set up step count goals and compete with your friends.
Apps and features Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use.
Apps and features Voice Recorder Use this app to record or play voice memos. 1 2 Open the Samsung folder and launch the Voice Recorder app. Tap to start recording. Speak into the microphone. Tap to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark. Start recording. 3 4 Tap to finish recording. Enter a file name and tap SAVE.
Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Get more space. To search for files or folders, tap . Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM.
Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH 1 2 Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET.
Apps and features TIMER 1 2 Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. 3 Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto-rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY.
Apps and features Radio Listening to the FM radio Launch the Radio app. Before you use this app, you must connect a headset, which serves as the radio antenna. • This app may appear in the Samsung folder depending on the region or service provider. • The FM radio scans and saves available stations automatically when running for the first time. Tap to turn on the FM radio. Select the radio station you want from the stations list. Record a song from the FM radio.
Apps and features Scanning radio stations Launch the Radio app. Tap STATIONS → SCAN, and then select a scan option. The FM radio scans and saves available stations automatically. Select the radio station you want from the stations list. USB Backup Back up and restore your data using an external USB storage device. Launch the USB Backup app. This app may not be available depending on the region or service provider. Connect the device to an external USB storage device via a USB On-The-Go (OTG) cable.
Apps and features S Secure Introduction Protect and secure your apps, data, and content with security features. This app may not be available depending on the region or service provider. LOCK AND MASK APPS Lock or hide apps with an app unlock code to keep them private. 1 2 3 Launch the S Secure app. Under LOCK AND MASK APPS, tap TURN ON and tap the switch to activate it. Select an app lock type and set your app unlock code. Now, you can lock apps or hide them from the Home screen and Apps screen.
Apps and features SECURE WI-FI Protect your privacy while using a Wi-Fi connection. 1 2 Launch the S Secure app. Under SECURE WI-FI, tap TURN ON → AGREE. Your Wi-Fi connection will be secured for six hours by default. Tracking requests from apps via Wi-Fi will be blocked and your IP address will be kept private. You may not be able to access some webpages and content while using this feature, depending on your service provider or mobile network conditions.
Apps and features Activating S Biker mode Open the notification panel, swipe downwards, and tap S bike mode. Alternatively, press and hold the Power key and tap S bike mode. Change S Biker mode settings and view help information. Tap and hold to deactivate S Biker mode. Configure smart reply message settings. View missed calls. View your journey information. Auto answer When a call comes in, your device will automatically answer the call by playing the preset message and record it as a missed call.
Apps and features Smart reply You can set your device to send a smart reply message to share your journey information, such as your destination and estimated journey time, with callers without answering their calls. You may incur additional charges when using this feature. 1 2 On the S Biker mode screen, tap SMART REPLY and tap the switch to activate it. 3 4 Tap Tap the input field and enter your destination’s address, or select your destination on the map.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service.
Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Hangouts Send messages, images, and emoticons to your friends and have video calls with them. Google Search quickly for items on the Internet or your device.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search or . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Settings • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available.
Settings Connecting to a Wi-Fi network 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT. • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password.
Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth, and then select a device to transfer the image to. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allow app while Data saver on and select apps.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. 2 Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select the level of security. Then, enter a password and tap SAVE.
Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges. With number Without number To customise notification settings for more apps, tap ADVANCED and select an app. Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display.
Settings • LED indicator: Set the device to turn on the LED indicator when you charge the battery, when you have notifications, or when you make voice recordings while the screen is turned off. This feature may not be available depending on the region or service provider. • Status bar: Customise the settings for displaying notifications or indicators on the status bar. • Screen timeout: Set the length of time the device waits before turning off the display’s backlight.
Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Themes: Change the device’s theme. • Icons: Change the icon style. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features.
Settings • Quick launch Camera: Set the device to launch the camera by pressing the Home key twice quickly. This feature may not be available depending on the region or service provider. • Multi window: Select a Multi window launch method. • Smart alert: Set the device to alert you if you have missed calls or new messages when you pick up the device. This feature may not work if the screen is turned on or the device is not on a flat surface.
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear. 2 Tap the switch of an app to install the second app. The second app will be installed. The second app’s icon will be displayed with . When you receive notifications from the second app, the notifications will be displayed with to distinguish them from the first app’s notifications.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger, and ultra data saving mode helps you manage your mobile data usage.
Settings Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Managing abnormal battery usage. • Scanning for malware. • Saving mobile data usage by preventing background apps from using mobile data.
Settings Storage Check the status of the used and available memory. On the Settings screen, tap Device maintenance → Storage. • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.
Settings Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection. You can also use the data compression feature to compress Internet data, such as images, videos, and webpages, accessed via the mobile network. • This feature may not be available depending on the region or service provider. • Some webpages or content may not be available when this feature is activated, depending on the service provider or the mobile network conditions.
Settings Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. Lock screen Options Change settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method.
Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.
Settings • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device. • Security update: View the version of your device’s security system and check for updates. • Install unknown apps: Set the device to allow the installation of apps from unknown sources.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Samsung Pass (Samsung account verification and web sign-in) • Samsung Pay mini • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider.
Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The Home key recognises fingerprints. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • Covering the fingerprint recognition area with protective films, stickers, or other accessories may decrease the fingerprint recognition rate.
Settings Deleting registered fingerprints You can delete registered fingerprints. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. Tap EDIT. Tick fingerprints to delete and tap REMOVE. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information.
Settings Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to activate it. On the locked screen, place your finger on the Home key and scan your fingerprint.
Settings Registering Samsung Pass Before using Samsung Pass, register your biometric data to Samsung Pass. 1 2 3 4 On the Settings screen, tap Biometrics and security → Samsung Pass. Read the on-screen instructions and tap SIGN IN. Enter your Samsung account ID and password and tap SIGN IN. Tap REGISTER FINGERPRINTS and register your fingerprint. Refer to Fingerprint recognition for more information. 5 Scan your fingerprint and tap NEXT to complete the Samsung Pass registration.
Settings Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. 1 2 3 Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button. When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in using fingerprints via Samsung Pass and tap REMEMBER.
Settings 3 4 Select a website or app from the list. Tap → Edit and modify your ID, password, and the website’s or app’s name. To delete the website or app, tap → Delete. Using Samsung Pass with websites and apps When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of websites and apps that support Samsung Pass, open the Settings screen, tap Biometrics and security → Samsung Pass, and then select the site or app tab.
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Settings 3 4 Tap SIGN IN and sign in to your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder, tap → Customise icon. • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account.
Settings Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 2 Launch the Secure Folder app and tap Gallery. Select an image and tap → Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. Adding apps Add an app to use in Secure Folder. 1 2 Launch the Secure Folder app and tap Add apps.
Settings Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app, tap → Settings, and then tap the Show Secure Folder switch to deactivate it. Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards on the notification panel and tap Secure Folder to deactivate the feature.
Settings Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. Launch the Secure Folder app and tap → Settings → More settings → Uninstall. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up.
Settings Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Using a Samsung account On the Settings screen, tap Cloud and accounts → Backup and restore → Back up data for the Samsung account, tick items you want to back up, and then tap BACK UP. Data will be backed up to Samsung Cloud.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customise the settings to improve accessibility for visually impaired users. • Hearing: Customise the settings to improve accessibility for users with hearing impairment. • Dexterity and interaction: Customise the settings to improve accessibility for users who have reduced dexterity.
Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Access and alter the settings to control how the device displays the time and date.
Settings 3 To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list. Then, tap DONE.
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone. To change your device’s name, tap EDIT. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected.
Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device.
Appendix A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors.
Appendix The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the next to the brightness adjustment bar and tap the notification panel downwards. Tap Show control on top switch to activate it. Samsung Cloud does not work • Ensure that you are connected to a network properly. • During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
Copyright Copyright © 2018 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
