User's Manual
22 General Terms and Conditions of Service effective 8-1-13
eective 8-1-13 General Terms and Conditions of Service 23
it will not accept wireless service from another
carrier. Except for any legal right you may have
to port/transfer your phone number to another
carrier, you have no—and cannot gain any
(for example, through publication, use, etc.)—
proprietary, ownership, or other rights to any
phone number, identification number, email
address, or other identifier that we assign to
you, your Device, or your account. We’ll notify
you if we decide to change or reassign them.
Porting/Transferring
Phone Numbers
We don’t guarantee that number transfers to
or from us will be successful. If you authorize
another carrier to transfer a number away from
us, then that is considered a request by you to
us to terminate all of the Services associated
with that number.
Coverage; Where Your Device Will
Work; Service Speeds
Our coverage maps are available at
our authorized retail locations or
virginmobileusa.com. The specific network
coverage you get will depend on the radio
transmissions your Device can pick up and
Services you’ve chosen. Our coverage maps
provide high level estimates of our coverage
areas when using Services outdoors under
optimal conditions. Coverage isn’t available
everywhere. Coverage and Service speeds
are not guaranteed. Coverage is subject
to change without notice. Service speeds
may depend on the Service purchased.
Actual speeds will vary. Estimating wireless
coverage, signal strength, and Service speed
is not an exact science. There are gaps in
coverage within our estimated coverage
areas that—along with other factors both
within and beyond our control (for example,