SM-G950F SM-G950FD SM-G955F SM-G955FD User Manual English. 02/2018. Rev.1.1 www.samsung.
Table of Contents Basics 4 6 10 15 21 27 31 32 35 36 42 54 56 100 102 103 122 126 128 135 139 142 143 144 145 146 152 154 154 156 156 159 163 164 171 172 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device Understanding the screen Notification panel Entering text Apps and features 59 61 89 94 97 Insta
Table of Contents Settings Appendix 174 Introduction 174 Connections 175 Wi-Fi 178 Bluetooth 180 NFC and payment 183 Mobile Hotspot and Tethering 184 SIM card manager (dual SIM models) 184 More connection settings 187 Sounds and vibration 188 Notifications 189 Display 190 Blue light filter 191 Changing the screen mode or adjusting the display colour 193 Screen resolution 194 Wallpapers and themes 194 Advanced features 196 Device maintenance 199 Apps 199 Lock screen and security 201 Face recognition 203 I
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device.
Basics Instructional icons Warning: situations that could cause injury to yourself or others Caution: situations that could cause damage to your device or other equipment Notice: notes, usage tips, or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch.
Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
Basics Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps. • Decrease the screen brightness.
Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
Basics Device layout and functions Package contents Check the product box for the following items: • Device • USB cable • Earphone • Ejection pin • USB power adaptor • Quick start guide • USB connector (USB Type-C) Use the USB connector to transfer data between mobile devices. • Micro USB connector Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may damage the device.
Basics • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • Use only Samsung-approved accessories.
Basics Device layout Proximity/Light sensor Speaker Iris recognition LED Front camera Iris recognition camera LED indicator GPS antenna Volume key Power key Bixby key Edge screen Edge screen Touchscreen Multipurpose jack (USB Type-C) 12
Basics Rear camera SIM card / Memory card tray Microphone Flash Fingerprint recognition sensor Heart rate sensor NFC antenna / MST antenna / Wireless charging coil Main antenna Earphone jack Speaker Microphone • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device – – If you cover the device’s antenna area with your hands or other
Basics Hard keys Volume key Power key Bixby key Key Function • Press and hold to turn the device on or off. Power • Press to turn on or lock the screen. • Press to open Bixby Home. Refer to Bixby for more information. Bixby • Press and hold to launch Bixby Voice. Refer to Bixby Voice for more information. • Press to adjust the device volume.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. To save energy, unplug the charger when not in use.
Basics 3 4 Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may damage the device. The Micro USB connector is used for charging the battery and connecting to a computer.
Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
Basics • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate the Wi-Fi feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time. • Decrease the screen brightness. Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected.
Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. About Fast charging • Fast charging uses battery charging technology that charges the battery faster by increasing the charging power. The device supports Samsung’s Adaptive fast charging feature and Qualcomm Quick Charge 2.0. • To use Fast charging on your device, connect it to a battery charger that supports Adaptive fast charging or Quick Charge 2.
Basics Wireless charging The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately). Fast wireless charging You can charge your device faster using the fast wireless charging feature. To use this feature, you must use a charger and components that support the fast wireless charging feature.
Basics 2 After fully charging, disconnect the device from the wireless charger. Precautions for wireless charging • Do not place the device on the wireless charger with a credit card or radiofrequency identification (RFID) card (such as a transportation card or a key card) placed between the back of the device and the device cover. • Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger.
Basics ► Single SIM models: 1 2 3 4 5 22
Basics ► Dual SIM models: 1 2 3 4 5 23
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 Pull out the tray gently from the tray slot. ► Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • Use only a nano-SIM card. • You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Basics Removing the SIM or USIM card 1 2 3 4 Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 2 3 4 1 5 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Basics 3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
Basics 3 4 Remove the memory card. Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode. The usage time left shows the time remaining before the battery power runs out.
Basics 2 Select your preferred device language. Select a language. 3 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 4 5 6 Read and agree to the terms and conditions, and tap AGREE. Follow the on-screen instructions to proceed the initial setup. Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device.
Basics 7 8 9 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Get your content from Samsung Cloud or a previous device. Refer to Transferring data from your previous device for more information. Select features you want to use and complete the initial setup. The Home screen will appear.
Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address.
Basics 3 4 5 Enter your email address and password, and then tap SIGN IN. If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information. Read and agree to the terms and conditions and tap AGREE. Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed.
Basics Smart Switch Transfer data between mobile devices via Smart Switch. To use Smart Switch, launch the Settings app and tap Cloud and accounts → Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data.
Basics 3 4 When the app selection pop-up window appears, tap Smart Switch → RECEIVE. In the previous device, tap ALLOW. If you do not have the app, download it from Galaxy Apps or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear. 5 Follow the on-screen instructions to transfer data from the previous device. Do not disconnect the USB cable or USB connector (USB Type-C) from the device when you are transferring files.
Basics 4 5 6 On the previous device, tap WIRELESS → SEND → CONNECT. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.
Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You can check the synced data with Samsung Cloud by activating the sync features. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Checking data You can check the saved items and used memory of your Samsung Cloud. Launch the Settings app and tap Cloud and accounts → Samsung Cloud.
Basics Backing up data 1 2 On your previous device, sign in to your Samsung account. Launch the Settings app, select the backup option, and back up your data. • If your device supports Samsung Cloud, launch the Settings app, tap Cloud and accounts → Samsung Cloud, select your device under BACKUP AND RESTORE, tap Back up, and then back up your data. • The data backup method may vary depending on your model. • Some data will not be backed up.
Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.
Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Show and hide button Back button Recents button Home button Buttons Button Function Show and hide • Double-tap to pin or hide the navigation bar.
Basics Turning on the screen using the Home button When the screen is off (while using the Always On Display feature), hard press the Home button area until the device vibrates to turn on the screen. Alternatively, double-tap the Home button. Setting the navigation bar Change the navigation bar’s background colour, soft button settings, and the button layout. Launch the Settings app, tap Display → Navigation bar, and then select an option.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. Edge panel handle A widget Bixby Home indicator. View your customised content.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area and tap Home screen settings → Apps button → Show Apps button → APPLY.
Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then drag it to the top of the screen. A shortcut to the app will be added on the Home screen. You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.
Basics • Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap .
Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → APPLY. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
Basics Icon Meaning New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, • Press the Power key and swipe in any direction.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen and security → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, fingerprint, or iris for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.
Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery. • Key capture: Press and hold the Volume Down key and the Power key simultaneously. • Swipe capture: Swipe your hand to the left or right across the screen.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can open the notification panel, even on the locked screen. You can use the following functions on the notification panel. Launch Settings.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Enter a space.
Basics Additional keyboard functions • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap . • : Enter emoticons. • : Attach stickers. • : Attach animated GIFs. • : Enter text by voice. Change the voice input settings. Start or pause entering text by voice. • : Change the keyboard settings. • → : Add an item from the clipboard. • → : Change the keyboard for one-handed operation. Copying and pasting 1 2 3 4 Tap and hold over text.
Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up. 2 Tap More → Dictionary on the options list. 3 If the word you want to look up is not selected, drag or to select the desired text. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries → next to a dictionary to download it. View the definition in the dictionary pop-up window.
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap ENABLE. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features Bixby Introduction Bixby is a new interface that can communicate with you and it provides services that help you to use your smartphone more conveniently. • Bixby Home: You can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • Bixby Voice: You can use voice commands to request what you want with Bixby Voice.
Apps and features Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again. Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key, say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request. Press the Bixby key. Press and hold the Bixby key.
Apps and features Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. 1 Press the Bixby key. Bixby key 2 3 4 Check the Bixby intro page and tap NEXT. Select the language to communicate with Bixby Voice and tap CONFIRM. Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account.
Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. To open Bixby Home, press the Bixby key. Alternatively, swipe to the right on the Home screen. Go to the Bixby website. Access additional options. Change the Bixby key setting. Recommended content Upcoming reminder • The content and order of the cards update automatically at a specified interval.
Apps and features Bixby Voice Bixby Voice is a voice service that helps you use the device more conveniently. You can talk to Bixby Voice or type text. Bixby Voice will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more it learns about you, the more precisely it will understand you. • To use Bixby Voice, your device must be connected to a Wi-Fi or mobile network. • To use Bixby Voice, you must sign in to your Samsung account.
Apps and features For example, if you say “Send okay to Jenny”, then your message and the contact saved as Jenny will be automatically entered in the Messages app. “Send okay to Jenny” Status: Listening Status: Processing Corresponding function launched Status icons The Bixby Voice icon will change according to Bixby Voice’s current status as follow: Bixby Voice is listening. Say your request. Bixby Voice is processing your request. Bixby Voice is answering your request. Bixby Voice is on standby.
Apps and features Getting follow-up questions Bixby Voice will ask follow-up questions when they are needed to understand your request. If you just say “Send text”, then Bixby Voice will ask who you want to send a text to and how you want to send the text to better understand your request. Tap and say the name of the recipient and tell Bixby Voice your message again. Closing Bixby Voice To stop using Bixby Voice, tap .
Apps and features To view more suggested commands list, swipe downwards. If there are no desired commands, tap SEARCH COMMANDS and enter keywords. Commands list, including the keywords, will appear. To request what you entered, tap . Bixby Voice usages Launching apps or functions Launch apps or functions quickly using Bixby Voice. Say your request including the app or feature name to help Bixby Voice execute your request more accurately.
Apps and features Checking the weather or your schedule Check the weather or your schedule on the Bixby Voice screen. Press and hold the Bixby key, say “Show me today’s weather” to Bixby Voice, and then release your finger from the Bixby key. Brief information will appear on the Bixby Voice screen. Tap the weather information for details. Browsing the Internet You can quickly search for information on the Internet.
Apps and features Viewing Bixby Voice supported apps and services You can view Bixby Voice supported apps and services. Press and hold the Bixby key and tap FULL SCREEN → → Voice apps and services. Samsung Apps that support Bixby Voice will appear, such as Gallery, Weather, and Messages. Tap a desired app to view the suggested commands that can be used with Bixby Voice.
Apps and features Bixby Labs Bixby Voice is experimenting at Bixby Labs to expand Bixby Voice to more apps. Press and hold the Bixby key and tap FULL SCREEN → → Bixby Labs, and then tap the switch to activate the feature. View apps and voice commands that Bixby Voice is experimenting with at Bixby Labs. If you install the apps the Bixby Labs recommends, you can experience Bixby Voice in more apps.
Apps and features Additional Bixby Voice functions Checking supported languages Bixby Voice is only available in some languages, and certain features may not be available depending on your region. To see the list of supported languages, open Bixby Home, and then tap → Settings → Language and speaking style → Languages. Waking up Bixby Voice using your voice When you set voice wake-up, you can say “Bixby” at any time to start a conversation. Register your voice to use voice wake-up.
Apps and features Using dictation mode Use dictation mode when it is hard to type. In the text input field, press and hold the Bixby key and say “Write down” followed by what you want to enter. Your spoken words will be converted to on-screen text. You can also set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. To use this feature, press and hold the Bixby key and tap FULL SCREEN → , and then tap the Dictation on keyboard switch to activate it.
Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the microphone. Call button Deactivating Bixby Voice You can deactivate Bixby Voice from launching even when you press and hold the Bixby key or say “Hi Bixby”.
Apps and features Bixby Vision Bixby Vision detects what you are looking at and easily and quickly gives you the information you want. You can easily search for information about objects or locations using the Bixby Vision features. Use the following Bixby Vision features: Detect and translate text. Search for similar images. Search for nearby places. Search for wine information. Read QR codes. • To use this feature, the device must be connected to a Wi-Fi or mobile network.
Apps and features Launching Bixby Vision You can launch Bixby Vision from the Bixby Vision supported apps. • In the Camera app, tap BIXBY VISION. • In the Gallery app, select an image and tap . • In the Internet app, tap and hold an image and tap Bixby Vision. • Capture a screen and select Bixby Vision on the toolbar.
Apps and features Detecting and translating text Detect and save information on business cards, or detect text in an image to share or translate it. For example, if you want to know what a sign says while travelling abroad, use the Bixby Vision features. The device will detect the sign’s text and translate it into the language you select. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision.
Apps and features Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features. The device will search for and show you related information or images with similar characteristics. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision.
Apps and features Searching for wine information Detect the information from a wine label and search for information on the wine. Information, such as its vintage chart, food pairings, and world ranking, will be provided. For example, if you find your favourite wine or want to know more about a wine, use the Bixby Vision features. 1 2 3 Point the camera towards the desired image or object and activate Bixby Vision. Keep the wine label within the frame in the camera’s viewfinder to recognise it.
Apps and features Setting languages for text detection 1 2 3 4 Activate Bixby Vision. Tap → Settings → Select languages. Tap the Auto detect language switch to deactivate it. Tap Documents, select the language you want, and then tap DONE. Reminder Schedule notifications or to-do items or use location reminders. You can also create a reminder to view a webpage later while browsing the Internet. • To receive more accurate notifications, connect to a Wi-Fi or mobile network.
Apps and features 2 Tap GET STARTED on the UPCOMING REMINDERS card. 3 Make sure the Add Reminder on Home screen option is ticked and tap START. The Reminder intro page will appear. The reminder composition screen will appear. If you add the Reminder app icon ( ) to the Home screen, you can launch the Reminder app from the Home screen.
Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time and location setting. You can also save various content, such as a single memo or webpage address, and view it later. Creating reminders via the Reminder app Launch the Reminder app, enter information, set the time or the location condition, and then save the reminder. 1 2 3 4 Launch the Reminder app. Tap Write a reminder and enter ‘Take medicine’.
Apps and features Creating reminders with Bixby Voice Press and hold the Bixby key and say what you want to save as a reminder. For example, say “Remind me to take my medicine at 9 AM”. Bixby Voice will save what you said as a reminder. Creating reminders while browsing the Internet While browsing the Internet, you can create reminders to view a webpage, such as a news site, later. 1 2 While browsing the Internet, tap → Share. Tap Reminder. The webpage address will be saved as a reminder automatically.
Apps and features Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 2 Select a reminder to edit and tap EDIT. Edit the conditions and tap SAVE. Reminder information Checklist Reminder conditions Repeat interval Add an image. Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap COMPLETE. Or, when a notification pop-up window appears, tap COMPLETE.
Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, Bixby Home will show your day’s schedule and play your favourite songs. In the evening, you can set alarms, check your daily activity, and view your friends’ feeds.
Apps and features Checking a reminder If you have added reminders, the most recent reminder will appear on the Bixby Home screen. On the Bixby Home screen, swipe upwards or downwards to scroll to the Reminder card. You can check the reminder information. If the reminder has a checklist, you can complete individual items on the checklist. To view the reminders list, tap UPCOMING REMINDERS. Using additional Bixby cards • View the most recent event created in your planner.
Apps and features Customising Bixby settings On the Bixby Home screen, tap → Settings. • Samsung account: View your Samsung account information. • HOME CARDS – – Apps: Select apps to show as cards on the Bixby Home screen. – – Show on Lock screen: Select apps to show as cards when opening Bixby Home on the locked screen. • VOICE – – Bixby Voice: Activate or deactivate Bixby Voice.
Apps and features – – Dictation on keyboard: Set Bixby Voice to start dictation mode when you press and hold the Bixby key while the Samsung keyboard is open. – – Read aloud in high quality: Set Bixby Voice to read messages aloud in high quality audio. – – Bixby XP animation: Set whether to show an animation when you earn Bixby XP. – – Ranking: View your ranking among Bixby Voice users. Your ranking is based on how much Bixby experience you have earned in the last 30 days.
Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 2 Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap Tap to make a voice call, or tap For dual SIM models, tap or to open the keypad. to make a video call. to make a voice call. Access additional options. Create a new contact. Add the number to an existing contact. Preview the phone number. Delete a preceding character. Hide the keypad.
Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number.
Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the rejection message bar upwards. To create various rejection messages, launch the Phone app, tap → Settings → Quick decline messages, enter a message, and then tap . Missed calls If a call is missed, the icon appears on the status bar.
Apps and features Options during calls During a voice call The following actions are available: • : Access additional options. • Add call: Dial a second call. The first call will be put on hold. When you end the second call, the first call will be resumed. • Extra volume: Increase the volume. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears.
Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 2 3 Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap RECENTS. Tap a caller’s image, or tap a phone number → Details.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Scan contact information from a business card. Depending on the selected storage location, the types of information you can save may vary. 3 Tap SAVE.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. Select a storage location to import contacts from. Tick VCF files or contacts to import and tap DONE. Select a storage location to save contacts to and tap IMPORT. Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
Apps and features Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message. • : Compose an email. : Make a voice or video call. Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method.
Apps and features Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts. Merge duplicate contacts into one to streamline your contacts list. 1 2 Launch the Contacts app and tap → Manage contacts → Merge contacts. Tick contacts and tap MERGE. Deleting contacts 1 2 Launch the Contacts app and tap → Delete. Select contacts and tap DELETE.
Apps and features 3 Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. 4 Tap Enter emoticons. to send the message. For dual SIM models, tap or to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Launch the Messages app and tap CONVERSATIONS.
Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. 1 2 Launch the Messages app and tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap . To manually enter a number, tap Enter number, and then enter a phone number. Setting the message notification You can change notification sound, display options, and more.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password or biometric for secret mode. In secret mode, you cannot use some features, such as screen capture.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 3 Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Power key twice.
Apps and features Using swipe gestures Quickly control the preview screen by swiping in different directions. You can change the shooting mode, switch between cameras, or apply filters or other effects. Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Rear camera preview Front camera preview Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list. Select a shooting mode you want.
Apps and features Applying filters and other effects On the preview screen, swipe to the left to open the list of filters and other effects. You can apply an effect to your photos or videos. After selecting a filter or effect, tap the preview screen and take a photo or record a video. To remove the applied filter or effect, open the filters and effects list and tap Remove effect. This feature is only available in some shooting modes.
Apps and features Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap hold to take a photo or tap . to record a video. To take a series of photos, tap and Current mode Stickers list Camera settings Preview thumbnail Quick settings Take a photo. Record a video. Switch between the front and rear cameras. Bixby Vision • Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
Apps and features • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. • Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems.
Apps and features Changing shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. • Auto: Take the best possible photos by setting the device to adjust the exposure and colour of photos automatically. • Pro: Adjust the exposure value, shutter speed, ISO sensitivity, white balance, focal length, and colour tone manually while taking photos. • Panorama: Create a panorama by taking consecutive photos in either a horizontal or vertical direction.
Apps and features Pro mode Take photos while manually adjusting various shooting options. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos.
Apps and features Panorama Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos. • Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall.
Apps and features Selective focus Use the out-of-focus effect to make specific objects stand out in a photo. 1 2 3 4 5 On the shooting modes list, tap Selective focus. Tap the image on the preview screen where the camera should focus. Tap to take a photo. Tap the preview thumbnail. Tap ADJUST BACKGROUND BLUR and select one of the following: • Near focus: Make the subject stand out and blur the background around the subject.
Apps and features Slow motion Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion. 1 2 3 4 5 On the shooting modes list, tap Slow motion. Tap to start recording. When you are finished recording, tap to stop. On the preview screen, tap the preview thumbnail. Tap . The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video.
Apps and features Food Take photos of food with more vibrant colours. 1 2 On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 3 4 Tap and drag the adjustment bar to adjust the colour tone. Tap to take a photo.
Apps and features Virtual shot Take a series of photos while circling a subject to create a view of the subject from multi angles. You can view the subject from different angles by dragging your finger left or right on the photo. 1 2 3 On the shooting modes list, tap Virtual shot. Place a subject in the centre of the preview screen and tap . Move the device around the subject slowly in one direction to take more photos.
Apps and features Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 2 3 4 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. to switch to the front On the shooting modes list, tap Selfie. Face the front camera lens. When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself. Alternatively, show your palm to the front camera.
Apps and features Applying beauty effects You can apply the spotlight effect or modify facial features, such as your skin tone or face shape, before taking self-portraits. This feature is available only in Selfie mode. 1 2 On the preview screen, tap . Select the options below to apply beauty effects to your face on the preview screen and take a photo of yourself. • Skin Tone: Make your skin appear brighter and clearer. • Spotlight: Adjust the brightness and location of the spotlight.
Apps and features 4 When the device detects your face, tap the heart rate sensor on the back of the device to take a photo of yourself. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo. To use various shooting options for the front camera, tap and then tap the switches to activate them.
Apps and features Wide self-portrait with motion You can take and view a wide self-portrait with motion. • When taking a wide self-portrait with motion, sound will not be recorded. • Depending on the shooting conditions, motion may not be saved. 1 2 3 4 On the wide selfie preview screen, tap self-portrait with motion. to activate the motion feature and take a wide On the preview screen, tap the preview thumbnail. Tap MOTION WIDE-ANGLE SELFIE. The captured wide self-portrait will be played.
Apps and features • : Create motion panorama photos that can be played as videos. You can view the motion panorama photos at different angles by tilting the device or swiping on the screen. • : Select a frame rate. • : Activate or deactivate the flash. • : Focus on a subject inside the circular frame and blur the image outside the frame. Camera settings On the preview screen, tap shooting mode. .
Apps and features • When this feature is activated, you cannot use the Video stabilisation feature. • Tracking a subject may fail in the following conditions: – – The subject is too big or too small. – – The subject moves excessively. – – The subject is backlit or you are shooting in a dark place. – – Colours or patterns on the subject and the background are the same. – – The subject includes horizontal patterns, such as blinds. – – The camera shakes excessively. – – The video resolution is high.
Apps and features COMMON • Motion photo: Set the device to take a video clip for a few seconds before tapping . This allows you to capture a moment you might have missed. To view the video, tap the preview thumbnail and tap PLAY MOTION PHOTO. To capture a still image from the video clip, tap the screen to stop playback and tap CAPTURE. • Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images and videos Viewing images 1 2 Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Bixby Vision Add the image to favourites. Add sticker. Draw on the image. Apply a filter or effect. Share the image with others. Modify the image. Delete the image.
Apps and features You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images. Searching for images Launch the Gallery app and tap people, documents, and more. to view images sorted by category, such as location, To search for images by entering keywords, tap the search field. Viewing videos 1 2 Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional options.
Apps and features Using the Video enhancer feature Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features, and then tap the Video enhancer switch to activate it. • This feature is only available in some apps. • Using this feature will increase battery consumption. Viewing albums You can view your images and videos sorted by folders or albums.
Apps and features Deleting stories 1 2 Launch the Gallery app and tap STORIES. Tap and hold a story to delete, and tap DELETE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Launch the Gallery app, tap → Settings, and then tap the Samsung Cloud switch to activate it.
Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check new notifications, such as messages or missed calls. Opening notifications when the screen is off When you receive message, missed call, or app notifications, notification icons will appear on the screen even when it is turned off. Double-tap a notification icon with your finger to view its notification.
Apps and features Setting the schedule for the Always On Display feature Launch the Settings app, tap Lock screen and security → Always On Display, and then tap the Show always switch to deactivate it. Then, tap Set schedule and set the start time and end time. Controlling music playback when the screen is off You can control music playback when the screen is off, without turning on the screen.
Apps and features Edge screen Introduction You can easily access your favourite apps, tasks, contacts, and more from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. 1 2 3 Drag the Edge panel handle towards the centre of the screen. Tap to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap EDIT. To download additional panels, tap DOWNLOAD. To rearrange panels, tap → Reorder and drag to another location. Setting the Edge panel handle You can change the location, size, transparency, or vibration settings of the handle.
Apps and features Editing the Apps edge panel • To add an app, tap on the panel and tap an app from the apps list. • To create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel. Drop the app when a folder frame appears around the apps. • To delete an app, tap and hold an app on the panel and drag it to Remove at the top of the panel. • To change the order of apps, tap and hold an app and drag it to another location.
Apps and features Editing the People edge panel • To delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen. • To change the order of contacts, tap and hold a contact icon and drag it to another location. You can also edit the People edge panel by tapping the People edge. and then tapping EDIT under Contacting people from the People edge panel Open the People edge panel and tap a contact. The communication buttons will appear on the screen.
Apps and features Edge lighting The edges of the screen light up when you receive notifications, such as new messages. The edges of the screen will also light up when you receive a call while the device’s screen is facing downwards. 1 2 3 Launch the Settings app, tap Display → Edge screen → Edge lighting, and then tap the switch to activate it. Select when to light up the edges of the screen. Tap Manage notifications and select which notifications to display.
Apps and features Smart select Select an area to capture it as an image or a GIF animation. You can also pin an image so that it is always displayed at the top of the list. Capturing an image 1 2 3 4 5 6 Drag the Edge panel handle towards the centre of the screen. Swipe to the left or right to open the Smart select panel. Select a desired shape icon on the panel. Drag the frame on the content you want to select. To resize the frame, drag a corner of the frame. Tap DONE.
Apps and features 3 4 On the panel, tap Animation. Adjust the position and size of the capturing area. Adjust the position. Drag a corner of the frame to resize. Select a quality. 5 Tap RECORD to start capturing. • Before capturing a video, make sure that the video is playing. • The maximum duration you can capture an area of the video for will be displayed on the screen. • When capturing an area from a video, its sound will not be recorded. 6 7 Tap STOP to stop capturing.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. Some apps may not support this feature. Split screen view 1 2 3 Tap to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch.
Apps and features Using additional options Tap the bar between the app windows to access additional options. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
Apps and features Minimising the split screen view Press the Home button to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view. To close the minimised split screen view, tap . Sharing text or images between windows Drag and drop text or copied images from one window to another.
Apps and features Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. 1 2 3 4 Tap to open the list of recently used apps. Tap and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag upwards or downwards. Tap DONE. The selected app window will be pinned at the top of the screen. To unpin the window, drag the bar between the app windows.
Apps and features Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. Alternatively, launch the Samsung Pay app and tap → Help.
Apps and features Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 2 3 4 5 Launch the Samsung Pay app. Sign in to your Samsung account. Read and agree to the terms and conditions. Register your fingerprint or irises to use when making payments. Create a PIN to use when making payments.
Apps and features Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. 2 On the cards list, swipe to the left or right and select a card to use. Alternatively, launch the Samsung Pay app.
Apps and features 3 Scan your fingerprint or irises. 4 Touch the back of your device to the card reader. Alternatively, enter the payment PIN you set when setting up the Samsung Pay. When the card reader recognises the card information, the payment will be processed. • Payments may not be processed depending on your network connection. • The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Additional options Send feedback.
Apps and features Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 Launch the Samsung Notes app and tap ALL → . Select an input method from the toolbar at the top of the screen and compose a note. → Image to insert an image by selecting from Gallery or by taking a photo. Tap Tap → Voice to record a voice recording and insert it into the note.
Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap 2 Enter event details. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . Set a start and end date for the event. Enter a title. Change the event's colour. Select a calendar to use or sync with. Set an alarm. Enter the location of the event. Add a note.
Apps and features Creating tasks 1 2 3 Launch the Calendar app and tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task. Syncing events and tasks with your accounts 1 2 Launch the Settings app, tap Cloud and accounts → Accounts, and select the account to sync with. Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate it.
Apps and features Using Samsung Health You can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness. You can also compare your step count records with other Samsung Health users, compete with your friends, and view health tips. Open the Samsung folder and launch the Samsung Health app. Some features may not be available depending on the region. Compare your step count records with other Samsung Health users or compete with your friends.
Apps and features TOGETHER Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking on the Steps leaderboard. On the Samsung Health screen, tap TOGETHER. Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health screen, tap the steps tracker.
Apps and features Heart rate Measure and record your heart rate. The heart rate tracker is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. Be aware of following conditions before measuring your heart rate: • Rest for 5 minutes before taking measurements.
Apps and features 2 3 Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor.
Apps and features Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use.
Apps and features Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings 1 2 Open the Samsung folder and launch the Voice Recorder app. Tap to start recording. Speak into the microphone. Tap to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. 3 4 Tap to finish recording.
Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD: This is the normal recording mode. • INTERVIEW: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound. • SPEECH-TO-TEXT: The device records your voice and simultaneously converts it to onscreen text.
Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. You can also view files in your device or a memory card by category. To free up the device’s storage, tap → Get more space. To search for files or folders, tap .
Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap DELETE. WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH 1 2 3 Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing.
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto-rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD. To clear the history, tap HISTORY → CLEAR HISTORY. To use the unit conversion tool, tap or temperature, into other units. .
Apps and features Using Game Launcher 1 Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen. 2 3 Launch the Game Launcher app. Tap a game from the games list. Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen.
Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the on the navigation bar. If the navigation bar is hidden, drag upwards Game Tools panel, tap from the bottom of the screen to show it. Access the Game Launcher screen. Access the Game Tools settings. Play games in full screen. Mute notification sounds and display notifications only for incoming calls and emergency alerts. Lock the hard press Home button feature. Lock the Edge screen.
Apps and features Samsung Connect Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone. • Connecting with nearby devices: Quickly search for nearby devices, such as Bluetooth headsets or wearable devices, and connect with them.
Apps and features Open the Samsung folder and launch the Samsung Connect app. The dashboard will appear. Access additional options. Search for and register nearby devices. Supported devices Samsung Connect tips User stories Manage automations. Manage locations and devices. Dashboard Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content.
Apps and features Using home appliances, TVs, and IoT products View the status of your smart appliances, TVs, and IoT products from your smartphone’s screen. You can group devices by location and add automations to control the devices easily and conveniently. Registering devices 1 2 3 4 Open the Samsung folder and launch the Samsung Connect app. On the dashboard, tap Add device. Select a device from the list.
Apps and features Adding locations 1 2 3 Tap ALL DEVICES → Add location. Enter the location name. To set a location, tap Geolocation to select a location on the map and tap DONE. Tap SAVE. Your location will be added. Adding devices to a location Select a location, tap ADD DEVICE and follow the on-screen instructions to register devices. The devices will be added to the location.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Apps and features Samsung DeX Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. You can use your smartphone’s features on a large screen conveniently by connecting an external display, keyboard, and mouse. • For more information about using the DeX Station, refer to the DeX Station’s user manual. • All accessories, including the DeX Station, are sold separately.
Apps and features DeX Station device layout USB port Charger port (USB Type-C) HDMI port Wired LAN port Connecting devices 1 2 Connect the charger to the DeX Station’s charger port (USB Type-C). Connect one end of the HDMI cable to the DeX Station’s HDMI port, and plug the other end of the cable into a TV or monitor’s HDMI port.
Apps and features 3 To use a wired network, connect the wired LAN to the wired LAN port. 4 Press You can use your smartphone’s wireless data or a Wi-Fi network if you do not connect to the wired LAN. on the front of the cover to use the cover as a smartphone support. You can now see the smartphone connector. Be careful not to hurt your fingers when changing the angle of the smartphone support. 5 Connect your smartphone’s multipurpose jack to the smartphone connector on the DeX Station.
Apps and features 6 On your smartphone’s screen, select the screen mode you want to use. You can choose from Samsung DeX mode or screen mirroring mode. • START SAMSUNG DeX: Your smartphone’s screen will turn off and appear on the connected TV or monitor in desktop mode. • SWITCH TO SCREEN MIRRORING: The same screen as your smartphone will appear on the connected TV or monitor. Samsung DeX mode Screen mirroring mode The screen mode you first select will be applied for subsequent connections.
Apps and features Connecting a keyboard and mouse To use Samsung DeX mode, connect a keyboard and mouse to the DeX Station’s USB ports. When you connect a keyboard, the virtual keyboard will not appear when you select the text input field. You can also use a wireless keyboard/mouse or Bluetooth keyboard/mouse. Refer to the respective device’s manual for more information.
Apps and features Using Samsung DeX On the mode selection screen, tap START SAMSUNG DeX. Your smartphone’s screen will turn off and a virtual smartphone screen will appear on the connected TV or monitor. You can multitask by running multiple apps simultaneously. You can also check your smartphone’s notifications and status. Favourite apps Samsung DeX home screen Quick access toolbar Apps button Status bar Taskbar • If you want to control the Samsung DeX screen, you must connect a mouse.
Apps and features Answering calls While using Samsung DeX, you can answer calls from your smartphone on the connected TV or monitor. Select the call answering option on the connected TV or monitor to answer a call. Your smartphone’s speaker will be used during the calls. If you do not want to use the speakerphone, remove your smartphone from the DeX Station. It may take a few seconds to display the call screen on the smartphone.
Apps and features Connecting to an external display You can connect your smartphone to an external display, such as a TV or monitor, and view presentations or movies on the connected display. Connect your smartphone to an external display using an HDMI cable and HDMI adaptor (USB Type-C to HDMI). You can view your smartphone’s content on the connected screen. • HDMI cables and adaptors (USB Type-C to HDMI) are sold separately. • Use only a Samsung-approved HDMI adaptor (USB Type-C to HDMI).
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Drive Store your content on the cloud, access it from anywhere, and share it with others. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store.
Apps and features Google Search quickly for items on the Internet or your device. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Settings • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Make sure the device is turned off during takeoff and landing. After takeoff, you can use the device in flight mode if allowed by aircraft personnel. • NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products.
Settings Connecting to a Wi-Fi network 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT. • Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password.
Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth, and then select a device to transfer the image to. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.
Settings 3 4 5 Select a device to pair with. If the device you want to pair with is not in the list, turn on its visibility option or enter Bluetooth pairing mode on the device. Refer to the device’s user manuals for more information. Tap next to the connected device and tap the Media audio switch to activate it. Select another device from the list and activate its Media audio feature. Unpairing Bluetooth devices 1 2 3 On the Settings screen, tap Connections → Bluetooth.
Settings 2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data. Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.
Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. 1 2 3 4 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail.
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.
Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. • Calls: Select a SIM or USIM card for voice calls. • Text messages: Select a SIM or USIM for messaging. • Mobile data: Select a SIM or USIM card for data services.
Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 2 3 4 5 On the Settings screen, tap Connections → More connection settings → Printing → Add service. Search for a printer plug-in in Play Store.
Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster. • This feature may not be supported by some devices. • You may incur additional charges when downloading files via the mobile network. • When you download large files, the device may heat up.
Settings • Ringtone (single SIM models): Change the call ringtone. Ringtone (dual SIM models): Change the ringtones for calls or notifications. • Vibration pattern: Select a vibration pattern. • Notification sounds: Change the notification sound settings. • Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • Touch sounds: Set the device to sound when you select an app or option on the touchscreen.
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Auto brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. • Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information.
Settings • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Block accidental touches: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Screensaver: Set the device to launch a screensaver when the device is charging. Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen.
Settings Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value and you can also adjust the colours at the edges of the screen. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want.
Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. 1 2 3 On the Settings screen, tap Display → Screen mode → Adaptive display. Tick Advanced options. Adjust the Red, Green, or Blue colour bar to your preference. The screen tone screen will be adjusted. Optimising the colours at the edges of the screen Adjust the colours at the edges of the screen to your preference.
Settings 3 Adjust the colour adjustment bar to adjust the colours. 4 Tap APPLY. The colours at the edges of the screen will be optimised. • When the battery level is low, the colour balance adjustment may not work. • It may take some time to apply your adjustment and the device may restart up to 2 times. Screen resolution Change the screen resolution. It is set to FHD+ by default. Higher resolutions make the display more vivid, however they will consume more battery power.
Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Themes: Change the device’s theme. • Icons: Change the icon style. • AOD: Select an image to display on the screen when it is turned off. Advanced features Activate advanced features and change the settings that control them.
Settings • Device assistance app: Select a device assistance app to launch when you press and hold the Home button. The device assistance app will gather information from the current screen and provide related information, apps, and features. • Multi window: Select a Multi window launch method. • Smart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger.
Settings Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • Clearing some memory. • Deleting unnecessary files and closing apps running in the background. • Managing abnormal battery usage. • Scanning for crashed apps and malware. Battery Check the remaining battery power and time to use the device.
Settings Performance mode Change the device’s performance mode according to your usage, such as playing games or music, to get the best performance. On the Settings screen, tap Device maintenance → Performance mode. • Optimised (recommended): Balance battery life and screen resolution for everyday use. • Game: Enhance your gaming experience by making games run more smoothly. • Entertainment: Apply ultra high quality sound, enhanced images, and maximum display settings to enjoy your music and videos more.
Settings Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance → Device security → SCAN PHONE. Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. Lock screen and security Options Change the settings for securing the device.
Settings • Always On Display: Set the device to display an image or information while the screen is turned off. Refer to Always On Display for more information. • Clock and FaceWidgets: Change the settings of the items displayed on the screen when it is off or locked. • Notifications: Set whether or not to show notification content on the locked screen and select which notifications to display. • App shortcuts: Select apps to display shortcuts to them on the locked screen.
Settings Face recognition You can set the device to unlock the screen by recognising your face. • Your device could be unlocked by someone or something that looks like your image. • Face recognition is less secure than Pattern, PIN, or Password.
Settings 4 Hold the device with the screen facing towards you and look at the screen. 5 Position your face inside the circle on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again. Unlocking the screen with face recognition You can unlock the screen with your face instead of using a pattern, PIN, or password.
Settings Iris recognition The iris recognition feature uses the unique characteristics of your irises, such as their shape and pattern, to strengthen the security of your device. Your iris data can be used for various authentication purposes.
Settings • Anyone who experiences dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or a family history of such symptoms or conditions, should see a doctor before using iris recognition. • The iris scanner is not intended for use as a medical device; biometric data collected and stored locally by the iris scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes. Alternative security options are available on your device.
Settings Registering irises The device can save the iris data of one person only. You cannot register more than one set of irises. 1 2 On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. 3 Read the on-screen instructions and tap CONTINUE. 4 Hold the device with the screen facing towards you and look at the screen.
Settings 6 When an iris lock pop-up window appears, tap TURN ON to use your irises to unlock the screen. When you swipe in any direction on the locked screen, the iris recognition screen will appear. Look at the screen to scan your irises. Deleting irises You can delete the registered irises. 1 2 3 On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. Tap Remove iris data.
Settings Unlocking the screen with irises You can unlock the screen with your irises instead of using a pattern, PIN, or password. 1 2 3 4 On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. Tap the Iris unlock switch to activate it. On the locked screen, swipe in any direction and position your eyes inside the circles on the screen to scan your irises.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Samsung Pass (Samsung account verification and web sign-in) • Samsung Pay • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider.
Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • The protective films supplied with the device may cause the fingerprint recognition sensor to malfunction.
Settings 3 4 Place your finger on the fingerprint recognition sensor. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE. When a fingerprint lock pop-up window appears, tap TURN ON to use your fingerprint to unlock the screen. Deleting fingerprints You can delete registered fingerprints.
Settings Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information. Using fingerprints with Samsung Pay You can use fingerprints with Samsung Pay to make payments quickly and securely. Refer to Samsung Pay for more information. Samsung Pay may not be available depending on the region or service provider.
Settings Samsung Pass Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily and securely via your biometric data, such as fingerprints or irises, rather than entering your login information. Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass. • To use this feature, your device must be connected to a Wi-Fi or mobile network. • To use this feature, you must sign in to your Samsung account.
Settings Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password. You can use your biometric data instead of entering your password, for example, when you purchase content from Galaxy Apps. 1 2 3 On the Settings screen, tap Lock screen and security → Samsung Pass. Unlock the screen using the preset screen lock method. Tap → Settings → Samsung account and tap the Use with Samsung Pass switch to activate it.
Settings Managing sign-in information View the list of websites you have set to use Samsung Pass and manage your sign-in information. 1 2 3 4 On the Settings screen, tap Lock screen and security → Samsung Pass. Unlock the screen using the preset screen lock method. Select a website from the list. Tap → Edit and modify your ID, password, and the website’s name. To delete the website, tap → Delete.
Settings 3 4 Tap → Settings → Delete data. Enter your Samsung account password. Your Samsung Pass data will be deleted. Secure Folder Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Settings Setting up Secure Folder 1 2 3 4 5 6 Launch the Secure Folder app. Alternatively, launch the Settings app and tap Lock screen and security → Secure Folder. Tap START. Tap SIGN IN and sign in to your Samsung account. Read and agree to the terms and conditions and tap AGREE. Tap DONE to finish registering your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup.
Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 2 3 Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap DONE. Tap MOVE. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap COPY. The method for moving content may vary depending on the content type.
Settings Adding apps Add an app to use in Secure Folder. 1 2 Launch the Secure Folder app and tap Add apps. Tick one or more apps installed on the device and tap ADD. To install apps from Play Store or Galaxy Apps, tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS. Removing apps from Secure Folder Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder.
Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 2 3 4 Launch the Secure Folder app and tap → Settings → Backup and restore. Tap Add account and register and sign in to your Samsung account. Tap Back up Secure Folder data. Tick items you want to back up and tap BACK UP NOW. Data will be backed up to Samsung Cloud.
Settings Cloud and accounts Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Cloud and accounts. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.
Settings Backup and restore Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information and access it later. You must sign in to your Google or Samsung account to back up or restore data. Using a Samsung account On the Settings screen, tap Cloud and accounts → Backup and restore → Back up data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap BACK UP.
Settings Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility for more information. On the Settings screen, tap Accessibility. General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language.
Settings Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. 2 3 Select a language to add. To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list.
Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone.
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback. When you tap the selected feature once, the device will read the text on the screen aloud.
Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen. • Tapping twice: Open the selected item. While selected items are read aloud, when you hear the item you want, release your finger from the item. Then, tap anywhere on the screen twice quickly.
Appendix • Swipe upwards or downwards on the Home screen: Open the Apps screen. • Swipe upwards or downwards on the Apps screen: Return to the Home screen. • Swiping in any direction on the locked screen: Unlock the screen. • Swiping downwards from the top of the screen: Open the notification panel. Three finger gestures • Tapping: Start reading items aloud from the top. • Tapping twice: Start reading from the next item. • Tapping three times: Read the last selected text and copy it to the clipboard.
Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility → Vision → Voice Assistant → SETTINGS → Manage custom labels. Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience.
Appendix • Usage hints: Set the device to read usage hints aloud when you select an item by swiping. • Vibration feedback: Set the device to vibrate when you control the screen, such as selecting an item. • Sound feedback: Set the device to emit a sound when you control the screen, such as selecting an item. • Focus on speech audio: Set the device to turn the media volume down when the device reads an item aloud.
Appendix Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, launch the Settings app, tap Accessibility → Vision, and then tap the Rapid key input switch to activate it. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it.
Appendix Vision Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature. 1 2 3 4 Launch the Settings app and tap Accessibility → Vision → Voice Label. The voice recorder will launch. Tap to start recording.
Appendix Using the high contrast keyboard Increase the size of the Samsung keyboard and change the key colours to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Vision, and then tap the High contrast keyboard switch to activate it. Displaying button shapes Display button shapes with frames to make them stand out. Launch the Settings app, tap Accessibility → Vision, and then tap the Show button shapes switch to activate it.
Appendix You can also temporarily magnify the screen by tapping the screen three times and holding. Or, tap , and then tap and hold the screen. While holding the screen, drag your finger to explore the screen. Release your finger to return to the normal view. • Keyboards on the screen cannot be magnified. • When this feature is activated, the performance of some apps may be affected. Enlarging mouse or touchpad pointers Enlarge the pointer when using an external mouse or touchpad.
Appendix Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying. While this feature is enabled, the voice recognition will not operate. Baby crying detector Launch the Settings app, tap Accessibility → Hearing → Sound detectors, and then tap the Baby crying detector switch to activate it. The device will vibrate when it detects sound and the alert will be saved as a log.
Appendix Turning off all sounds Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call. Launch the Settings app, tap Accessibility → Hearing, and then tap the Mute all sounds switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
Appendix Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app, tap Accessibility → Dexterity and interaction → Universal switch, and then tap the switch to activate it. If the universal switches are not registered on the device, tap ADD SWITCH and set switches to control the device.
Appendix Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options: • / : Scroll left or right on the screen. • / : Scroll up or down the screen. • : Magnify the area where the cursor is located. • : Move the touch area to another location. • : Close the touch area.
Appendix Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app, tap Accessibility → Dexterity and interaction, and then tap the Click after pointer stops switch to activate it. Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. 1 2 3 4 5 Launch the Settings app and tap Accessibility → Dexterity and interaction → Interaction control.
Appendix Setting text-to-speech features Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. Launch the Settings app, tap Accessibility → Text-to-speech, and then use the following functions: • Preferred engine: Select an engine for the text-to-speech feature. • Language: Change the spoken language of the text-to-speech feature. • Speech rate: Adjust the speed for the text-to-speech feature.
Appendix Direct access Set to open accessibility menus quickly. Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to activate it. Then, select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key.
Appendix Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm or answer the call instead of dragging the button. Launch the Settings app and tap Accessibility, and then tap the Single tap mode switch to activate it. Managing accessibility settings Saving accessibility settings in a file Export the current accessibility settings in a file. Launch the Settings app and tap Accessibility → Accessibility settings backup → Import/ export → Export to My Files.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected.
Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device.
Appendix Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Appendix Bixby Voice does not respond • Restart your device to clear any temporary software bugs. • Ensure that your device software is updated to the latest version. • If you are still having trouble with Bixby Voice after trying these tips, contact a Samsung Service Centre.
Copyright Copyright © 2018 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
