User Manual

3
Service
If you are a new T-Mobile
®
customer and your
service is not yet activated, call Customer Care
at 1-800-937-8997 and a T-Mobile Activations
representative will assist you.
You will need the following information when
activating service:
• Your Service Agreement and the agent
code on your Agreement
• Your name, home address, home phone
number, and billing address
Note: For business and government
accounts, please provide the name of the
organization, the address, and the tax ID.
• Your Social Security number, current
driver’s license number, and date of birth
for credit check purposes
• Your choice of T-Mobile rate plan and
services (see t-mobile.com for the latest
plan information)
• SIM serial number and IMEI number
(located on the box barcode label)
Note: Service or use is your agreement to
T-Mobile’s Terms and Conditions. T-Mobile
requires Arbitration of Disputes unless,
for new customers, you opt-out within
30-days, or for existing customers, you
previously opted-out. Failure to activate
service within 30-days from purchase will
also be considered acceptance. For details,
see T-Mobile’s Terms and Conditions at
T-Mobile.com/terms-conditions.