USER MANUAL SM-G970F SM-G970F/DS SM-G973F SM-G973F/DS SM-G975F SM-G975F/DS English. 03/2019. Rev.1.0 www.samsung.
Table of Contents Basics 4 7 11 19 25 31 35 36 38 40 43 56 58 93 96 98 99 122 128 136 139 143 146 149 155 155 156 157 158 161 161 163 164 167 169 173 174 181 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device (Smart Switch) Understanding the screen Notification panel Entering text Apps and features 62
Table of Contents Settings 226 Accounts and backup 227 Samsung Cloud 228 Google 229 Advanced features 230 Bixby Routines 233 Motions and gestures 234 Dual Messenger 235 Digital wellbeing 237 Device care 237 Optimising your device 238 Battery 239 Storage 239 Memory 240 Security 240 Apps 240 General management 241 Accessibility 242 Software update 242 About phone 183 Introduction 183 Connections 185 Wi-Fi 187 Bluetooth 189 NFC and payment 192 Data saver 193 Mobile data only apps 193 SIM card manager (dual
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Modifying the device’s operating system or installing softwares from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty. • Your device comes with a screen protector attached. If you replace it, it is recommended to use a Samsung product for better fingerprint recognition. (Galaxy S10+, S10; Whether a screen protector is attached may vary by region.
Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Basics When the device heats up during use When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while. The following are examples of situations in which the device may overheat. Depending on the functions and apps you use, these examples may not apply to your model.
Basics Do the following when the device heats up: • Keep the device updated with the latest software. • Conflicts between running apps may cause the device to heat up. Restart the device. • Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them. • Close apps that increase battery consumption or that run in the background when not in use. • Delete unnecessary files or unused apps. • Decrease the screen brightness.
Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout ► Galaxy S10+: Speaker Proximity/Light sensor SIM card / Memory card tray Front camera (Dual) Volume key Power key Bixby key Touchscreen Edge screen Edge screen Fingerprint recognition sensor Multipurpose jack (USB Type-C) 12
Basics Microphone GPS antenna Heart rate sensor Rear camera (Triple) Flash NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone 13
Basics ► Galaxy S10: Speaker Proximity/Light sensor SIM card / Memory card tray Front camera Volume key Power key Bixby key Touchscreen Edge screen Edge screen Fingerprint recognition sensor Multipurpose jack (USB Type-C) 14
Basics Microphone GPS antenna Heart rate sensor Rear camera (Triple) Flash NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone 15
Basics ► Galaxy S10e: Speaker Proximity/Light sensor SIM card / Memory card tray Front camera Power key (Fingerprint recognition sensor) Volume key Bixby key Touchscreen Multipurpose jack (USB Type-C) 16
Basics Microphone GPS antenna Rear camera (Dual) Light sensor Flash NFC antenna / MST antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone • When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears. • Be careful not to expose the camera lens to a strong light source, such as direct sunlight.
Basics • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device – – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Basics Soft buttons Back button Recents button Home button When you turn on the screen, the soft buttons will appear at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. Refer to Navigation bar (soft buttons) for more information. Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables.
Basics 1 2 3 4 Connect the USB cable to the USB power adaptor. Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device care feature.
Basics Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly.
Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the icon appears on the screen.
Basics Charging the battery 1 Place the centre of the device’s back on the centre of the wireless charger. 2 After fully charging, disconnect the device from the wireless charger. The estimated charging time will appear on the notification panel. The actual charging time may vary depending on the charging conditions.
Basics Wireless PowerShare You can charge another device with your device’s battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless PowerShare feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature. Do not use earphones while sharing power. Doing so may affect nearby devices.
Basics 3 When you are finished charging, disconnect the other device from your device. • Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless PowerShare feature, visit www.samsung.com. • To charge properly, do not move or use either device while charging. • The power charged to the other device may be less than the amount shared to it by your device.
Basics ► Single SIM models: 1 2 3 4 5 26
Basics ► Dual SIM models: 1 2 3 4 5 27
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 Pull out the tray gently from the tray slot. ► Single SIM models: Place the SIM or USIM card on the tray 1 with the gold-coloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards.
Basics Correct card installation ► Single SIM models: Nano-SIM card microSD card ► Dual SIM models: Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • Use only a nano-SIM card. • You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time.
Basics Removing the SIM or USIM card 1 2 3 4 Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot. Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 2 3 4 1 5 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Basics 3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
Basics 3 4 Remove the memory card. Insert the tray back into the tray slot. Do not remove external storage, such as a memory card or USB storage, while the device is transferring or accessing information, or right after transferring data. Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode. The usage time left shows the time remaining before the battery power runs out.
Basics 2 Select your preferred device language and select . Select a language. 3 4 5 Read and agree to the terms and conditions and tap Next. Retrieve your settings from a previous device. Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 6 7 Follow the on-screen instructions to proceed the initial setup. Set a screen lock method to protect your device.
Basics 8 9 If the recommended apps screen appears, select apps you want and download them. Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 10 Tap Finish to complete the initial setup. The Home screen will appear.
Basics Signing in to your Samsung account If you already have a Samsung account, sign in to your Samsung account. 1 Launch the Settings app and tap Accounts and backup → Accounts → Add account → Samsung account. Alternatively, launch the Settings app and tap 2 3 . Enter your Samsung account ID and password and tap Sign in. Read and agree to the terms and conditions and tap Next to finish signing in to your Samsung account. If a pop-up window about using biometric data appears, tap Register.
Basics Transferring data from your previous device (Smart Switch) You can use Smart Switch to transfer data from your previous device to your new device. Launch the Settings app and tap Accounts and backup → Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Basics 3 4 When the app selection pop-up window appears, tap Smart Switch → Receive data. In the previous device, tap Allow. If you do not have the app, download it from Galaxy Store or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear. 5 6 Select an item to bring and tap TRANSFER. Follow the on-screen instructions to transfer data from the previous device.
Basics 5 6 7 On the previous device, select an item to transfer and tap SEND. On your device, tap Receive. Follow the on-screen instructions to transfer data from your previous device. After the data is done transferring, you can view a list of the transferred data on your device. Backing up and restoring data using external storage Transfer data using external storage, such as a microSD card. 1 2 3 4 Back up data from your previous device to external storage.
Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.
Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics Navigation bar (soft buttons) When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Back button Recents button Button Home button Function Recents Home Back • Tap to open the list of recent apps. • Tap to return to the Home screen.
Basics Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar. Launch the Settings app, tap Display → Navigation bar, and then tap Full screen gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear where the soft buttons are located. To use the soft buttons, drag the gesture hint of the desired button upwards.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. Edge panel handle A widget Screen indicator Bixby Home indicator. View your customised content.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Apps button switch to activate it.
Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Rotate to landscape mode switch to activate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. • Adding more apps Tap Add apps on the folder. Tick the apps to add and tap Add. You can also add an app by dragging it to the folder.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings → Home screen layout → Home screen only → Apply. You can now access all your apps by swiping to the left on the Home screen. Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.
Basics Icon Meaning Alarm activated Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or raise your device to turn on the screen.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it.
Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery. • Key capture: Press and hold the Volume Down key and the Power key simultaneously. • Swipe capture: Swipe your hand to the left or right across the screen.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can use the following functions on the notification panel. Search for content or apps stored on your device. Launch Settings.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Enter a space.
Basics Changing the keyboard On the navigation bar, tap to change the keyboard. To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Language and input, and then tap the Show Keyboard button switch to activate it. • On a 3x4 keyboard, a key has three or four characters.
Basics Additional keyboard functions • • • • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap . : Enter emoticons. : Enter stickers. You can also enter My Emoji stickers that look like you. Refer to Using My Emoji stickers in chats for more information. : Attach animated GIFs. This feature may not be available depending on the region or service provider. • : Enter text by voice. • : Change the keyboard settings. • → : Create a live message.
Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up. 2 Tap → Dictionary on the options list. 3 View the definition in the dictionary pop-up window. If the word you want to look up is not selected, drag or to select the desired text. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries, tap next to a dictionary, and then tap INSTALL to download it.
Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Launch the Galaxy Store app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features Bixby Introduction Bixby is a user interface that helps you use your device more conveniently. You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more it learns about you, the more precisely it will understand you. • To use Bixby, your device must be connected to a Wi-Fi or mobile network. • To use Bixby, you must sign in to your Samsung account.
Apps and features 2 3 Select the language to use with Bixby. Tap Sign in to Samsung account and follow the on-screen instructions to sign in to your Samsung account. If you are already signed in, your account information will appear on the screen. 4 5 6 7 Tap . Read and agree to the terms and conditions and tap Tap . and follow the on-screen instructions to register your voice. If you set the voice wake-up feature, you can start a conversation with Bixby by saying “Hi, Bixby”.
Apps and features Using Bixby When you say what you want to Bixby, Bixby will launch corresponding functions or show the information you requested. While pressing and holding the Bixby key, say what you want to Bixby, and then release your finger from the key when you are finished speaking. Alternatively, say “Hi, Bixby”, and when the device emits a sound, say what you want.
Apps and features If Bixby asks you a question during a conversation, while pressing and holding the Bixby key, and answer Bixby. answer Bixby. Or, tap If you are using headphones or Bluetooth audio, or start a conversation by saying “Hi, Bixby”, you can continue the conversation without tapping the icon. Press the Bixby key and tap → Settings → Automatic listening → Hands-free only. Waking up Bixby using your voice You can start a conversation with Bixby by saying “Hi, Bixby”.
Apps and features Bixby usages Launching apps or services You can launch features quickly via Bixby. You can also use various convenient services, such as ordering coffee or searching for nearby restaurants or hotels and making a reservation. For example, while pressing and holding the Bixby key, say “Call mom”, and then release your finger from the Bixby key. Bixby will now make a call to the contact saved as mom.
Apps and features Additional Bixby functions Checking what Bixby understood You can check how Bixby understood what you said. If Bixby understood your intention differently, you can let Bixby know the correct meaning. Drag Bixby’s answer area downwards. What Bixby understood and any used services will appear. If Bixby misunderstood your intention, edit the content and change the app or service to use.
Apps and features Using quick commands You can add quick commands so that you can give commands more quickly and easily. You can also give multiple commands together by adding them to a quick command. 1 2 3 Press the Bixby key and tap → Quick commands → . Tap Quick command word or phrase and enter a quick command name. Tap Add a command and select a method you want. • Select a command: Select one from the commands list. • Say a command: Say your command. • Type a command: Type your command.
Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to start a conversation with Bixby. This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset.
Apps and features Customising the Bixby settings Press the Bixby key and tap → Settings. • Language and voice style: Set the language to communicate with Bixby and set the style of voice feedback. The selected language is applied only when you talk with Bixby. Bixby is only available in some languages, and certain features may not be available depending on your region. To see the list of supported languages, tap Language. • Voice response: Change the voice feedback settings for Bixby.
Apps and features Bixby Vision Introduction Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognising objects or your current location. You can also experience the AR feature, which makes virtual images appear on the preview screen. Use a variety of useful Bixby Vision features. Extract or translate text. Search for locations. Search for images. Experience the AR feature.
Apps and features Launching Bixby Vision Launch Bixby Vision using one of these methods. • In the Camera app, tap Bixby Vision. • In the Gallery app, select an image and tap . • In the Internet app, tap and hold an image and tap Bixby Vision. • If you added the Bixby Vision app icon to the Home screen and Apps screen, launch the Bixby Vision app. Searching for similar images Search for images similar to the recognised object online.
Apps and features 2 Tap and keep the text within the screen to recognise it. The translated text will appear on the screen. • To extract text, tap . You can share or save the extracted text. • To save the screen with the translated text as an image, tap saved in Gallery. . The screen will be • To change the source or target language, tap the language settings panel at the top of the screen. Searching for places Search for information about nearby places by recognising your current location.
Apps and features Experiencing various AR features Various apps include the AR feature, which makes virtual images appear on the background or person on the preview screen. You can conveniently experience products and view information without visiting stores or trying them in person. Experience Bixby Vision’s fun and useful AR feature. Available apps may vary depending on the region or service provider. 1 2 Launch the Camera app and tap Bixby Vision. Tap Apps and select the feature you want.
Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account. Opening Bixby Home 1 On the Home screen, swipe to the right. The Bixby Home screen will appear.
Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen. In the evening, you can view alarms, check your daily activity, and view your friends’ feeds. The content and order of the cards update automatically at a specified interval.
Apps and features Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must sign in to your Samsung account. • To use location reminders, the GPS feature must be activated. Starting Reminder You can start Reminder from Bixby Home. 1 On the Home screen, swipe to the right.
Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’. 1 2 3 4 5 Launch the Reminder app. Tap Write a reminder or and enter ‘Water the flowers’.
Apps and features Creating reminders with Bixby Press and hold the Bixby key and say “Remind me to water the flowers when I get home”. Bixby will save what you said as a reminder. Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.
Apps and features Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 2 On the reminders list, select a reminder to edit and tap Edit. Edit the conditions and tap Save. Reminder information Change the reminder's colour. Add a checklist. Add an image. Reminder conditions Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap Complete.
Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 2 3 Launch the Phone app and tap Keypad. Enter a phone number. Tap to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character.
Apps and features Making calls from call logs or contacts list Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Swipe to call or send messages switch to activate it. Using speed dial Set speed dial numbers to quickly make calls.
Apps and features Making an international call 1 2 3 Launch the Phone app and tap Keypad. Tap and hold 0 until the + sign appears. Enter the country code, area code, and phone number, and then tap . Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
Apps and features Blocking phone numbers Block calls from specific numbers added to your block list. 1 2 Launch the Phone app and tap → Settings → Block numbers. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done. To manually enter a number, tap Add phone number, enter a phone number, and then tap . When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.
Apps and features • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • Mute: Turn off the microphone so that the other party cannot hear you. • Keypad / Hide: Open or close the keypad. • : End the current call. During a video call Tap the screen to use the following options: • : Access additional options. • Camera: Turn off the camera so that the other party cannot see you. • Switch: Switch between the front and rear cameras.
Apps and features Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap Recents. Tap a caller’s image and tap Add, or tap a phone number and tap Add to Contacts. Tap Add to contacts to create a new contact, or tap Update existing to add the number to an existing contact. Adding a tag to a phone number You can add tags to numbers without saving them to Contacts. This allows you to view the caller’s information when they call without having them listed in Contacts.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 3 Launch the Contacts app and tap . Select a storage location and tap Select. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 4 Tap Save.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 Launch the Contacts app and tap → Import. → Manage contacts → Import/Export contacts Select a storage location to import contacts from. Tick VCF files or contacts to import and tap Done. Select a storage location to save contacts to and tap Import. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
Apps and features Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message. • : Compose an email. : Make a voice or video call. Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap Share. Select a sharing method.
Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 2 3 4 Launch the Contacts app and tap → Groups → Create group. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap Done. Tap Save. Sending a group message You can send a group message to a group’s members at the same time.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 Launch the Messages app and tap . Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the keyboard is hidden. Recipient Enter recipients. Send the message. Attach files. Enter a message.
Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Launch the Messages app and tap Conversations. On the messages list, select a contact or a phone number. View your conversation. • To reply to the message, tap Enter message, enter a message, and then tap . • To adjust the font size, spread two fingers apart or pinch on the screen.
Apps and features Setting the message notification You can change notification sound, display options, and more. 1 2 Launch the Messages app, tap → Settings → Notifications, and then tap the switch to activate it. Change the notification settings. Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your biometric data. Activating secret mode In the toolbar at the bottom of the screen, tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, the device will change the colour of the toolbars.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 3 Launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account. Tap → → Set default account. → Sending emails 1 2 3 Tap to compose an email.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Power key twice quickly.
Apps and features 2 Tap to take a photo. Bixby Vision AR Emoji Camera settings Options for current shooting mode Select a lens. Scene optimiser button Shooting modes Current mode Preview thumbnail Take a photo. Switch between the front and rear cameras. • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated.
Apps and features Selecting a lens for shooting You can take photos and record videos using various angles of view with the Ultra wide lens, wide-angle lens, and telephoto lens (2x optical zoom). On the preview screen, tap Photo or Video, select the lens you want, and then take a photo or record a video. • : The Ultra wide lens lets you take wide-angle photos or record wide-angle videos which look just like the actual view. Use this feature to take landscape photos.
Apps and features Photo mode (Intelligent camera) The camera adjusts the shooting options automatically depending on the surroundings to capture photos easily. The intelligent camera feature automatically recognises the subject and optimises the colour and any effects. On the shooting modes list, tap Photo and tap to take a photo. Scene optimiser The camera adjusts the colour settings and applies the optimised effect automatically by recognising the subject. On the shooting modes list, tap Photo.
Apps and features Bright night Take steady photos in low-light conditions by automatically adjusting the brightness and colour. On the shooting modes list, tap Photo. When the camera recognises the low-light conditions, and the colour will be adjusted automatically. the scene optimiser button will change to If this feature is not activated, tap on the preview screen, tap Scene optimiser and tap the Bright night switch to activate it.
Apps and features 4 Tap to take a photo. Ideal composition Guide Taking selfies You can take self-portraits with the front camera. 1 2 On the shooting modes list, tap Photo. On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 3 Face the front camera lens. 4 Tap to switch to the front To take self-portraits with a wide-angle shot of the landscape or people, tap to take a photo. 104 .
Apps and features Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. 1 2 On the preview screen, tap . Select a filter effect or beauty effects and take a photo. Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
Apps and features Changing the screen ratio for a video You can set the screen ratio for a video. On the preview screen, tap and select a screen ratio. Live focus mode The camera allows you to take photos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a photo.
Apps and features 1 2 3 On the shooting modes list, tap Live focus. Select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right. When Effect applied. appears on the preview screen, tap Background effect intensity adjustment bar to take a photo.
Apps and features Editing the background of the Live focus photos You can also edit the background effect and the intensity of the background effect for a photo taken with the Live focus feature. 1 2 Select a photo taken with the Live focus feature and tap Change background effect. Select a background effect you want. To adjust the intensity of the background effect, drag the adjustment bar to the left or right. Adjust the intensity of the background effect. Change the background effect.
Apps and features Recording super slow motion videos Record a video by capturing a single moment that the subject is moving. 1 On the shooting modes list, tap Super Slow-mo. Camera settings Select a recording length. View information. Super Slow-mo Start recording a video. 2 Tap . The device will capture the moment in super slow motion and save it as a video.
Apps and features Recording super slow motion videos automatically When motion is detected in the motion detection area, the device will capture the moment in super slow motion. Super slow motion recording may start at an unwanted moment if there are conditions such as the following: • When the device shakes. • When another object is moving near the subject in the motion detection area. • When recording under flickering light, such as in places with fluorescent lighting.
Apps and features 3 Tap . When motion is detected, the device will begin recording in super slow motion and save it as a video. Playing super slow motion videos Select a super slow motion video and tap Play super slow-mo video. Random background music will automatically accompany the video during playback. To capture an image while playing a video, tap . Editing super slow motion videos On the playback screen, you can edit the video and save it as a different file or share it.
Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want.
Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customise the settings, and then tap to take a photo. Available options • : Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in photos.
Apps and features Separating the focus area and the exposure area You can separate the focus area and the exposure area. Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.
Apps and features Food mode Take photos of food with more vibrant colours. 1 2 On the shooting modes list, tap Food. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 3 4 Tap and drag the adjustment bar to adjust the colour tone. Tap to take a photo.
Apps and features Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos.
Apps and features 4 5 On the preview screen, tap the preview thumbnail. Tap Play slow motion video. The fastest section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video. To edit the slow motion section, drag to the left or right. Start bracket End bracket Slow motion section Hyperlapse mode Record scenes, such as passing people or cars, and view them as fast-motion videos.
Apps and features Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used. • : Activate or deactivate the flash. • : Select the length of the delay before the camera automatically takes a photo. • : Select an aspect ratio for photos. • : Apply a filter effect or beauty effects. • : Select a frame rate. • : Select an aspect ratio for videos.
Apps and features Camera settings On the preview screen, tap shooting mode. . Some options may not be available depending on the Intelligent features • Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene. • Shot suggestions: Set the device to suggest the ideal composition for the photo by recognising the position and angle of your subject.
Apps and features Videos • Rear video size: Select a resolution for videos you want to take with the rear camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Front video size: Select a resolution for videos you want to take with the front camera. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Advanced recording options: Set the device to use an advanced recording option.
Apps and features Useful features • HDR (rich tone): Take photos with rich colours and reproduce details even in bright and dark areas. • Tracking auto-focus: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the camera’s position. • When this feature is activated, you cannot use the Video stabilisation feature.
Apps and features • Camera modes: View available shooting modes or edit the shooting modes list. • Shooting methods: Select additional shooting methods for taking a photo or recording a video. • Storage location: Select the memory location for storage. This feature will appear when you insert a memory card. • Quick launch: Set the device to launch the camera by pressing the Power key twice quickly. This feature may not be available depending on the region or service provider.
Apps and features 2 Select an image. Access additional options. Add the image to favourites. Modify the image. Share the image with others. Bixby Vision Delete the image. You can create a movie, animated GIF, or collage from multiple images. On the list, tap → Create movie, Create GIF, or Create collage, and then select images. Searching for images Launch the Gallery app and tap locations, or documents.
Apps and features Viewing videos 1 2 3 Launch the Gallery app and tap Pictures. Select a video to play. Tap Play video to play the video. Rewind or fast-forward by dragging the bar. Access additional options. Capture the current screen. Create an animated GIF. Switch to the pop-up video player. Change the screen ratio. Rotate the screen. Lock the playback screen. Skip to the next video. Tap and hold to fast-forward. Skip to the previous video. Tap and hold to rewind. Pause and resume playback.
Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information.
Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap Albums, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 2 3 Launch the Gallery app and tap Albums. Tap → Hide or unhide albums. Tap an album switch to hide.
Apps and features 3 4 Enter a title for the story and tap Create. Tick images or videos to include in the story and tap Done. To add images or videos to a story, select a story and tap → Add. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap Remove from story. Deleting stories 1 2 Launch the Gallery app and tap Stories. Tap and hold a story to delete, and tap Delete.
Apps and features Using the recycle bin feature You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period. Launch the Gallery app, tap → Settings, and then tap the Recycle bin switch to activate it. To view files in the recycle bin, launch the Gallery app and tap → Recycle bin. AR Emoji Introduction Create a My Emoji that looks just like you, and take photos and record videos using My Emojis, character Emojis, or stickers.
Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. 1 2 3 4 5 Launch the Camera app and tap AR Emoji → Create My Emoji. Align your face on the screen and tap to take a photo. Select My Emoji’s gender and age range and tap Next. Decorate a My Emoji and tap Next. Tap Done. The My Emoji and My Emoji stickers are now created. You can view My Emoji stickers on the My Emoji home screen.
Apps and features Deleting My Emoji Launch the Camera app and tap AR Emoji. Tap and hold the My Emoji that you want to delete and tap . The My Emoji and My Emoji stickers will be deleted. Customising My Emoji Edit or decorate a My Emoji on the My Emoji home screen after downloading various items from AR World. You can also add My Emoji stickers. Available options may vary depending on the region or service provider. My Emoji home screen Launch the Camera app and tap AR Emoji → .
Apps and features Editing My Emoji Edit a My Emoji or change the background of the My Emoji home screen. On the My Emoji home screen, tap Edit or Background. Downloading items from AR World Decorate a My Emoji after downloading items, such as clothes or accessories, from AR World. On the My Emoji home screen, tap Store and download the items you want. You can view the downloaded items on the My Emoji editing screen. My Emoji stickers Create your own stickers with My Emoji expressions and actions.
Apps and features Adding stickers On the My Emoji home screen, tap Stickers → Add new stickers, tick the stickers you want, and then tap Add. The sticker will be added and you can use it during a conversation via messages or on a social network. Creating your own stickers Create My Emoji stickers how you want. 1 2 3 On the My Emoji home screen, tap Stickers → Make custom stickers. Edit stickers how you want. • : Select an expression. • : Select an action. • : Add stickers. • : Enter text.
Apps and features Using My Emoji stickers in chats You can use My Emoji stickers during a conversation via messages or on a social network. The following actions are an example of using My Emoji stickers in the Messages app. 1 2 3 While composing a message in the Messages app, tap on the Samsung keyboard. Tap the My Emoji icon. Select one of the My Emoji stickers. The My Emoji sticker will be inserted.
Apps and features Capturing photos or videos with My Emoji Create fun photos or videos with My Emoji using various shooting modes. Basic 1 2 Mask Launch the Camera app and tap AR Emoji. Select a My Emoji you want to use.
Apps and features 3 Select the mode you want to use. • • • 4 (Basic): My Emoji mimics your expressions. (Mask): My Emoji’s face appears over your face so it looks like you are wearing a mask. (Mini motion): My Emoji mimics your body movements. Tap to take a photo, or swipe to the left on the preview screen and tap video. to record a You can view and share the photos and videos that you have captured in Gallery.
Apps and features Always On Display You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. The brightness of the Always On Display may change automatically depending on the lighting conditions. Setting how to display the Always On Display You can select how to display the Always On Display.
Apps and features Opening notifications on the Always On Display When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification. If the screen is locked, you must unlock it to view notifications. Controlling music playback on the Always On Display You can control music playback on the Always On Display.
Apps and features Displaying an image to the Always On Display You can display an image on the Always On Display. You can also display an animated GIF. 1 2 3 4 Launch the Settings app → Lock screen → Clock style → Always On Display. Drag the types list to the left and select the type with an image on it. Tap and select an image. To insert an animated GIF, tap GIF and select a file. Tap Done.
Apps and features Edge screen Introduction You can quickly access your favourite apps and features from the Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. 1 2 3 Drag the Edge panel handle towards the centre of the screen. Tap to open the Edge panel settings screen. Tick Edge panels to display. • To edit a panel, tap Edit. • To download additional panels, tap → Galaxy Store. • To rearrange the panels, tap → Reorder and drag to another location.
Apps and features Adding app pairs Add two frequently used apps, such as a video player and a messenger app, to the Apps edge panel to launch them together in the split screen view with a single tap. For more information about the split screen view, refer to Split screen view. 1 2 3 4 Drag the Edge panel handle towards the centre of the screen. On the Apps edge panel, tap → Create App pair. Select two apps from the list.
Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen. When you receive a notification with edge lighting while using an app, drag the notification downwards.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view Pop-up view Split screen view 1 2 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window.
Apps and features 3 On the lower window, swipe left or right to select another app to launch. To launch apps not on the list of recently used apps, tap the Home button or Back button and select an app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
Apps and features Pop-up view 1 2 Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window. Maximise the window. Close the app. Adjust the transparency level. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay. • To use this feature, you must sign in to your Samsung account and register your biometric data.
Apps and features Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 2 3 4 5 Launch the Samsung Pay app. Sign in to your Samsung account. Read and agree to the terms and conditions. Register your fingerprint to use when making payments. Create a PIN to use when making payments.
Apps and features Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. 2 On the cards list, swipe to the left or right and select a card to use. Alternatively, launch the Samsung Pay app.
Apps and features 3 Scan your fingerprint. 4 Touch the back of your device to the card reader. Alternatively, enter the payment PIN you set when setting up the Samsung Pay. When the card reader recognises the card information, the payment will be processed. • Payments may not be processed depending on your network connection. • The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them.
Apps and features To add items to the Samsung Health home screen, tap → Manage items, and then select items. View and manage trackers. View health tips. Monitor your health and fitness. Compare your step count records with other Samsung Health users or compete with your friends. Together Together allows you to set up step count goals and compete with your friends. You can invite friends to walk together, set target step counts, compete in challenges, and view your ranking.
Apps and features Steps The device counts the number of steps you take and measures the distance travelled. On the Samsung Health home screen, tap the steps tracker. Current step total Target • You may experience a brief delay while the steps tracker monitors your steps and then displays your step count. You may also experience a brief delay before the pop-up window indicates that your goal has been reached.
Apps and features Heart rate (Galaxy S10+, S10) Measure and record your heart rate. The heart rate tracker is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. Be aware of following conditions before measuring your heart rate: • Rest for 5 minutes before taking measurements.
Apps and features 1 2 3 On the Samsung Health home screen, tap Measure on the heart rate tracker to start measuring your heart rate. Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor.
Apps and features Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use.
Apps and features Galaxy Wearable Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customise the wearable device’s settings and apps. Launch the Galaxy Wearable app. Tap Start the journey to connect your device to the wearable device. Follow the on-screen instructions to finish the setup. Refer to the wearable device’s user manual for more information about how to connect and use the wearable device with your device.
Apps and features Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 Launch the Samsung Notes app and tap . Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard. Insert an image or a voice recording. Write or draw with pens. Paint with brushes. 3 When you are finished composing the note, tap Save.
Apps and features Calendar Manage your schedule by entering upcoming events or reminders in your planner. Creating events 1 2 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap . Enter event details. Select a sticker to display with the event. Enter a title. Change the event's colour. Set the duration. Select a calendar to save the event to. Set an alarm. Enter the location. Add a note. Add more details.
Apps and features Creating reminders You can create tasks as reminders and receive notifications at the preset time or location for each reminder. Launch the Calendar app and tap → Reminder. The Reminder app will launch. Refer to Reminder for more information. Syncing events with your accounts 1 2 Launch the Settings app, tap Accounts and backup → Accounts, and then select the account to sync with. Tap Sync account and tap the Calendar switch to activate it.
Apps and features 2 Tap • Tap to start recording. Speak into the microphone. to pause recording. • While making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. 3 4 Tap to finish recording. Enter a file name and tap Save.
Apps and features Changing the recording mode Launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • Standard: This is the normal recording mode. • Interview: The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides. • Speech-to-text: The device records your voice and simultaneously converts it to on-screen text.
Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Launch the My Files app. View files that are stored in each storage. To check for unnecessary data and free up the device’s storage, tap → Storage analysis. To search for files or folders, tap . Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. Alarm Launch the Clock app and tap Alarm.
Apps and features Deleting alarms Tap and hold an alarm, tick alarms to delete, and then tap Delete. World Clock Launch the Clock app and tap World Clock. Creating clocks Tap , enter a city name or select a city from the map, and then tap Add. To use the time zone converter, tap → Time zone converter. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete. Stopwatch 1 2 3 Launch the Clock app and tap Stopwatch. Tap Start to time an event.
Apps and features Timer 1 Launch the Clock app and tap Timer. To add a frequently used timer, tap 2 Set the duration and tap Start. 3 Tap Dismiss when the timer goes off. , set the duration and name, and then tap Add. To open the keypad to enter the duration, tap the duration input field. Calculator Perform simple or complex calculations. Launch the Calculator app. • : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap .
Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps View your gameplay information. View tips. Open games with or without sound. Change the performance mode. View more games and install them.
Apps and features Using Game Launcher 1 Launch the Game Launcher app. If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it. 2 Tap a game from the games list. To find more games, drag the screen upwards. Games downloaded from Play Store and Galaxy Store will be automatically shown on the game launcher screen. If you cannot see your games, tap → Add apps.
Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the on the navigation bar. If the navigation bar is hidden, drag upwards Game Tools panel, tap from the bottom of the screen to show it. Available options may vary depending on the game. • Calls and notifications: Set how to display incoming calls and notifications during games. Refer to Setting how to display incoming calls and notifications during games for more information.
Apps and features Launching apps in pop-up windows while playing games You can launch apps in pop-up windows while playing a game. Tap and select an app from the apps list. To edit the apps list, tap . Kids Home Introduction You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.
Apps and features Using Kids Home Open the notification panel, swipe downwards on the notification panel, and then tap (Kids Home) to activate it. The Kids Home screen will appear. On the Kids Home screen, select the app you want to use. Access additional options. Available apps Kids Phone Kids Gallery Kids Camera Using parental control features You can configure the settings for Kids Home and view the usage history. On the Kids Home screen, tap → Parental control and enter your unlock code.
Apps and features Closing Kids Home To close Kids Home, tap the Back button or tap → Close Kids Home, and then enter your unlock code. SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone. You can add and manage devices by location and room.
Apps and features Connecting to nearby devices Connect to nearby devices, such as Bluetooth headsets, easily and quickly. Connection methods may vary depending on the type of connected devices or the shared content. 1 2 3 Launch the SmartThings app. Tap → Add device → Auto detect. Select a device from the list and connect to it by following the on-screen instructions.
Apps and features Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. 1 2 Launch the SmartThings app. The list of connected devices will appear. View the status of devices on the list. To control the devices, select a device. When the device controller supplied with the selected device is downloaded, you can control the device.
Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command. 1 2 3 4 5 6 Launch the SmartThings app. Tap → Tap → Add scene. and select a location. Enter the scene name. Tap under Add actions to add actions to perform. Tap Save. Adding automations You can also set an automation to operate devices automatically depending on the preset time, the status of devices, and more.
Apps and features Receiving notifications You can receive notifications from connected devices on your smartphone. For example, when the laundry is finished, you can receive a notification on your smartphone. To set devices to receive notifications, launch the SmartThings app, tap Notifications, and then tap the switches next to the devices you want. → → Sharing content Share content by using various sharing options. The following actions are an example of sharing images.
Apps and features Using additional features • Share large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link. To use this feature, your phone number must be verified. • Smart View: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices. You can also view your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor.
Apps and features You can connect your smartphone to an external display using an HDMI adaptor (USB Type-C to HDMI) or DeX Pad. The following content is about how to use the HDMI adaptor. HDMI adaptor (USB Type-C to HDMI) DeX Pad • All accessories are sold separately. • Use only official Samsung DeX supported accessories that are provided by Samsung. Performance problems and malfunctions caused by using accessories that are not officially supported are not covered by the warranty.
Apps and features Connecting devices and starting Samsung DeX 1 2 3 Connect an HDMI adaptor to your smartphone. Connect an HDMI cable to the HDMI adaptor and to a TV or monitor’s HDMI port. On your smartphone’s screen, tap Continue → Start. Without changing your smartphone’s screen, the Samsung DeX screen will appear on the connected TV or monitor.
Apps and features Controlling the Samsung DeX screen Controlling with an external keyboard and mouse You can use a wireless keyboard/mouse. Refer to the respective device’s manual for more information. • You can set the mouse pointer to flow from the external display to the smartphone’s screen. Launch the Settings app, select Samsung DeX → Mouse/ trackpad, and then select the Flow pointer to phone screen switch to activate it. • You can also use the external keyboard on the smartphone’s screen.
Apps and features Orienting the touchpad When you are using your smartphone as a touchpad, you can use it in either the horizontal or vertical alignment. To rotate the touchpad, rotate the smartphone or double-tap . Using your smartphone while using the touchpad You can use apps on your smartphone even while it is being used as a touchpad. On your smartphone, drag upwards from the bottom of the screen to show the navigation bar.
Apps and features Using Samsung DeX Use your smartphone’s features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your smartphone’s notifications and status. Favourite apps Samsung DeX home screen Quick access toolbar Apps button Status bar Taskbar • When starting or ending Samsung DeX, running apps may be closed. • Some apps or features may not be available when using Samsung DeX.
Apps and features Using the external display and smartphone simultaneously While using Samsung DeX, you can use separate apps on the external display and your smartphone simultaneously. For example, while watching a video on the connected TV or monitor, you can create a note on your smartphone. On the connected TV or monitor, launch an app to run on the Samsung DeX screen. Then, launch another app on your smartphone.
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service.
Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
Settings • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode. • Mobile networks: Configure your mobile network settings. • Data usage: Keep track of your data usage amount and customise the settings for the limitation.
Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Connecting to a Wi-Fi network 1 2 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap Connect.
Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth and select a device to transfer the image to. • If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.
Settings 3 4 5 Select a device to pair with. If the device you want to pair with is not in the list, turn on its visibility option or enter Bluetooth pairing mode on the device. Refer to the device’s user manuals for more information. Tap next to the connected device and tap the Audio switch to activate it. Select another device from the list and activate its Audio feature. Unpairing Bluetooth devices 1 2 3 On the Settings screen, tap Connections → Bluetooth.
Settings Reading information from NFC tags Use the NFC feature to read product information from NFC tags. 1 2 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.
Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 2 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Touch the NFC antenna area on the back of your device to the NFC card reader.
Settings 4 When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
Settings Mobile data only apps Select apps to always use the mobile data even when your device is connected to a Wi-Fi network. For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data.
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.
Settings 3 On the other device’s screen, search for and select your device from the Wi-Fi networks list. • If the mobile hotspot is not found, on your device, tap → Configure Mobile Hotspot, tick Show advanced options, and then deselect Hide my device and Use 5 GHz band when available. • If the other device cannot connect to the mobile hotspot, on your device, tap → Allowed devices and tap the Allowed devices only switch to deactivate it.
Settings Printing Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents. Some printers may not be compatible with the device. Adding printer plug-ins Add printer plug-ins for printers you want to connect the device to. 1 2 3 4 5 On the Settings screen, tap Connections → More connection settings → Printing → Download plugin. Search for a printer plug-in in Play Store.
Settings MirrorLink You can display your device’s screen on the vehicle’s head unit monitor. Connect your device to a vehicle to control your device’s MirrorLink apps on the vehicle’s head unit monitor. On the Settings screen, tap Connections → More connection settings → MirrorLink. Your device is compatible with vehicles that support MirrorLink version 1.1 or higher.
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster. • This feature may not be supported by some devices. • You may incur additional charges when downloading files via the mobile network. • When you download large files, the device may heat up.
Settings Sounds and vibration Options Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls. • Ringtone: Change the call ringtone. • Vibration pattern: Select a vibration pattern. • Notification sounds: Change the notification sound.
Settings Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps. For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker. 1 2 3 On the Settings screen, tap Sounds and vibration → Advanced sound settings → Separate app sound and tap the switch to activate it.
Settings Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display. • Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions. • Blue light filter: Activate the blue light filter and change the filter settings. Refer to Blue light filter for more information.
Settings • Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information. • Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.
Settings Night mode Reduce eye strain by applying the dark theme when using the device at night or in a dark place. • The dark theme may not be applied in some apps. • You can quickly activate or deactivate night mode on the notification panel. Open the notification panel, swipe downwards on the notification panel, and then tap (Night mode). 1 2 On the Settings screen, tap Display → Night mode and tap the Turn on now switch to activate it.
Settings Optimising the full screen colour balance Optimise the display colour by adjusting the colour tones to your preference. On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance. When you drag the colour adjustment bar towards Cool, the blue colour tone will increase. When you drag the bar towards Warm, the red colour tone will increase.
Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 2 3 4 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option. If you select Photo Frame or Photos, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap. Tap to select albums for displaying images.
Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. • Secure lock settings: Change screen lock settings for the selected lock method.
Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.
Settings • Google Play Protect: Set the device to check for harmful apps and behaviour and warn about potential harm and remove them. • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device.
Settings Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.
Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 2 On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. 3 4 5 Select whether you are wearing glasses or not and tap Continue. 6 Position your face inside the frame on the screen. Read the on-screen instructions and tap Continue.
Settings Deleting the registered face data You can delete face data that you have registered. 1 2 3 On the Settings screen, tap Biometrics and security → Face recognition. Unlock the screen using the preset screen lock method. Tap Remove face data → Remove. Once the registered face is deleted, all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider. • Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device.
Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The device may not recognise fingerprints that are affected by wrinkles or scars. • The device may not recognise fingerprints from small or thin fingers. • To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.
Settings Registering fingerprints 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. Read the on-screen instructions and tap Continue. Register your fingerprint. ► Galaxy S10+, S10: Place your finger on the fingerprint recognition sensor at the bottom of the screen. After the device detects your finger, lift it up and place it on the fingerprint recognition sensor again.
Settings ► Galaxy S10e: Place your finger on the Power key. After the device detects your finger, lift it up and place it on the Power key again. Repeat this action until the fingerprint is registered. 5 When you are finished registering your fingerprints, tap Done. Checking registered fingerprints You can check whether your fingerprint is registered by placing your finger on the fingerprint recognition sensor. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprints.
Settings Deleting registered fingerprints You can delete registered fingerprints. 1 2 3 On the Settings screen, tap Biometrics and security → Fingerprints. Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Unlocking the screen with your fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprints.
Settings Samsung Pass Samsung Pass allows you to sign in to your Samsung account, websites, or apps more easily and securely via your biometric data rather than entering your login information. Also, Samsung Pass allows you to enter the personal information, such as your address or payment card information, more easily and quickly via your registered biometric data. Register your biometric data to Samsung Pass and set to sign in to supported websites or apps using the data via Samsung Pass.
Settings 7 Scan your fingerprint and tap Next to complete the Samsung Pass registration. • If the Add Samsung Pass to Home screen option is ticked, the Samsung Pass icon will be added on the Home screen. • If the Use Samsung Pass instead of Samsung account password option is ticked, you can use your registered biometric data to verify your identity instead of entering the Samsung account password.
Settings Using Samsung Pass to sign in to apps You can use Samsung Pass to easily sign in to apps that support ID and password autofill. 1 2 3 Open an app that you want to sign in to. Enter your user name and password, and then tap the app’s sign in button. When a pop-up window asking whether you want to save the sign-in information appears, tap Save. You can now use the biometric data you registered to Samsung Pass when signing in to the app.
Settings Entering your personal information automatically You can use Samsung Pass to easily enter your address or payment card information on apps that support personal information autofill. 1 2 3 4 On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method. Tap Autofill forms and select Add address or Add card. Enter the information and tap Save.
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Settings Setting up Secure Folder 1 2 3 4 Launch the Settings app and tap Biometrics and security → Secure Folder. Tap Continue. Enter your Samsung account ID and password and tap Sign in. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder, tap → Customise icon. • When you launch the Secure Folder app, you must unlock the app using your preset lock method.
Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 2 3 Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done. Tap Move. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy. The method for moving content may vary depending on the content type.
Settings Adding apps Add an app to use in Secure Folder. 1 2 Launch the Secure Folder app and tap Add apps. Tick one or more apps installed on the device and tap Add. To install apps from Play Store or Galaxy Store, tap Download from Play Store or Download from Galaxy Store. Removing apps from Secure Folder Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder.
Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 2 3 4 Launch the Secure Folder app and tap → Settings → Backup and restore. Tap Add account and sign in to your Samsung account. Tap Back up Secure Folder data. Tick items you want to back up and tap Back up now. Data will be backed up to Samsung Cloud.
Settings Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Accounts and backup. • Accounts: Add your Samsung and Google accounts, or other accounts, to sync with. • Backup and restore: Keep your personal information, app data, and settings safe on your device.
Settings Samsung Cloud Sync the data saved in your device, such as images and videos, with Samsung Cloud and view the data you have saved on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it later. To use Samsung Cloud, you must sign in to your Samsung account. Syncing data You can sync data saved in your device, such as images, videos, and events, with Samsung Cloud and access it from other devices.
Settings Backing up data You can back up your device’s data to Samsung Cloud. 1 2 3 On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone. Tick items you want to back up and tap Back up. Tap Done. • Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this phone.
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • Bixby Routines: Add routines to automate settings that you use repeatedly. The device also suggests useful routines according to your frequent situations. Refer to Bixby Routines for more information.
Settings • Video enhancer: Enhance the image quality of your videos to enjoy brighter and more vivid colours. This feature may not be available in some apps. • Send SOS messages: Set the device to send help messages by pressing the Power key three times. You can also send sound recordings along with the message to the recipients.
Settings Adding routines from the recommendation list View the list of useful features and add them as your own routines. 1 2 On the Settings screen, tap Advanced features → Bixby Routines. On the Recommended list, select a routine you want and tap Save routine. • To set the routine’s conditions and actions, tap action you want to edit. . Alternatively, tap the condition or • If you want to set the routine’s running condition to manual, tap Start button tapped.
Settings Adding your own routines Add features you want to use as routines. 1 2 3 4 On the Settings screen, tap Advanced features → Bixby Routines → . Enter a routine name. Tap , set conditions, and then tap Next. If you want to set the routine’s running condition to manual, tap Start button tapped. Tap , set actions, and then tap Done. For manual routines, you can add them to the Home screen as widgets and access them quickly. When a pop-up windows appears, tap Add.
Settings Stopping running routines You can quickly stop running routines. On the notification panel, select a routine and tap Stop. Managing routines On the Settings screen, tap Advanced features → Bixby Routines → My routines. Your routines will appear. To deactivate a routine, tap the routine’s switch or To edit a routine, select a routine and tap want to edit. . . Alternatively, tap the condition or action you To delete routines, tap → Delete, tick routines to delete, and then tap Delete.
Settings • Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint. (Galaxy S10e) • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features.
Settings Uninstalling a second app 1 2 On the Settings screen, tap Advanced features → Dual Messenger. Tap the switch of the app you want to disable and tap Disable or Uninstall. All data related to the second app will be deleted. If you uninstall the first app, the second app will also be deleted. Digital wellbeing View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features.
Settings Setting timers for apps You can limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it. 1 2 On the Settings screen, tap Digital wellbeing → Dashboard. Tap No timer next the app you want and set the time. Activating wind down mode You can activate wind down mode to reduce eye strain before sleeping and prevent your sleep from being disturbed.
Settings Device care Introduction The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Security Storage Memory Optimising your device On the Settings screen, tap Device care → Fix now or Optimise now. The quick optimisation feature improves device performance through the following actions. • Clearing some memory.
Settings Using the auto optimisation feature You can set the device to perform auto optimisation when your device is not in use. Tap → Auto optimisation and tap the switch to activate it. If you want to set the time to perform auto optimisation, tap Time. Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device care → Battery.
Settings Adaptive power saving You can set the device to activate power saving mode automatically based on your usage patterns and the remaining battery power. Tap Power mode and tap the Adaptive power saving switch to activate it. Your device will activate power saving mode based on the situation to extend the battery’s usage time. Managing battery usage for each app You can save battery power by preventing apps that are running in the background from using battery power when they are not being used.
Settings Security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device care → Security → Scan phone. Apps Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps. On the Settings screen, tap Apps. General management Customise your device’s system settings or reset the device.
Settings Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. 2 3 Select a language to add. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current. The selected language will be added to your languages list.
Settings Software update Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. On the Settings screen, tap Software update. If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement. • Download and install: Check for and install updates manually.
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. You can check the accessibility feature you are to view features you are currently using or tap Turn off using at the top of the screen. Tap to disable the features quickly.
Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen. • Tapping twice: Open the selected item. While selected items are read aloud, when you hear the item you want, release your finger from the item. Then, tap anywhere on the screen twice quickly.
Appendix • Swipe upwards or downwards on the Home screen: Open the Apps screen. • Swipe upwards or downwards on the Apps screen: Return to the Home screen. • Swiping in any direction on the locked screen: Unlock the screen. • Swiping downwards from the top of the screen: Open the notification panel. Three finger gestures • Tapping: Start reading items aloud from the top. • Tapping twice: Start reading from the next item. • Tapping three times: Read the last selected text and copy it to the clipboard.
Appendix Adding and managing image labels You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by tapping the screen twice with three fingers and holding. To manage the labels, launch the Settings app and tap Accessibility → Screen reader → Settings → Manage custom labels. Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience.
Appendix • Focus indicator: Set the device to thicken the border of the focus indicator that appears when you tap items. You can also change the colour of the indicator. • Single-tap activation: Set the device to activate the selected item with a single tap. • Single-tap navigation bar: Set the device to use the buttons on the navigation bar with a single tap. • Quick menu: Select contextual menu options to display when you swipe to the left or right with three fingers.
Appendix Entering text using the keyboard To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly. To activate the rapid key input feature, launch the Settings app, tap Accessibility → Screen reader, and then tap the Quick typing switch to activate it. When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it.
Appendix Using the high contrast keyboard Change the colours of the Samsung keyboard to increase the contrast between the text and the background. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it. Displaying button shapes Display button shapes with frames to make them stand out. Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the Show button shapes switch to activate it.
Appendix Colour lens Adjust the screen colours if you have difficulty in reading the text. Launch the Settings app, tap Accessibility → Visibility enhancements → Colour lens, and then tap the switch to activate it. Select a colour you want. To adjust the transparency level, drag the adjustment bar under Opacity. Reducing screen motion effects Reduce animation effects if you are sensitive to animations or screen movement.
Appendix To explore the screen, drag two or more fingers across the magnified screen. To adjust zoom ratio, pinch two or more fingers on the magnified screen or spread them apart. You can also temporarily magnify the screen by tapping the screen three times and holding. Or, tap , and then tap and hold the screen. While holding the screen, drag your finger to explore the screen. Release your finger to return to the normal view. • Keyboards and the navigation bar on the screen cannot be magnified.
Appendix Hearing enhancements Sound detectors Set the device to detect a baby crying or your doorbell. The device will vibrate when it detects sound and the alert will be saved as a log. While this feature is enabled, the voice recognition will not operate. Baby crying detector Launch the Settings and tap Accessibility → Hearing enhancements → Sound detectors → Baby crying detector → Start.
Appendix Hearing aid support Set the device to enhance the sound quality to work better with hearing aids. Launch the Settings app, tap Accessibility → Hearing enhancements, and then tap the Hearing aid support switch to activate it. Adjusting the sound balance Set the device to adjust the sound balance when using an earphone. 1 2 3 Connect an earphone to the device and wear it. Launch the Settings app and tap Accessibility → Hearing enhancements.
Appendix Speech-to-text The device records your voice and simultaneously converts it to on-screen text. 1 2 3 Launch the Settings app and tap Accessibility → Hearing enhancements → Speechto-text. Tap and record with the microphone. When you are finished recording, tap DONE. To view recorded files or change the voice memo system language, launch the Voice Recorder app.
Appendix Assistant menu Displaying the assistive shortcut icon Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon. 1 2 Launch the Settings app and tap Accessibility → Interaction and dexterity → Assistant menu. Tap the switch to activate it. The assistive shortcut icon appears at the bottom right of the screen.
Appendix • : Change the touchpad and cursor settings. • : Move the touch area to another location. • : Close the touch area. Using enhanced assistive menus Set the device to display enhanced assistive menus for selected apps. Launch the Settings app, tap Accessibility → Interaction and dexterity → Assistant menu → Assistant plus, tap the switch to activate it, and then tap the switches next to the apps you want to activate.
Appendix Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. 1 2 3 4 5 Launch the Settings app and tap Accessibility → Interaction and dexterity → Interaction control. Tap the switch to activate it. Press and hold the Power key and the Volume Up key simultaneously while using an app. Adjust the size of the frame or draw a line around an area that you want to restrict. Tap Done. The device displays the restricted area.
Appendix Ignore repeated touches Set the device to recognise only the first tap within a set time when you tap the screen repeatedly. Launch the Settings app, tap Accessibility → Interaction and dexterity → Ignore repeated touches, tap the switch to activate it, and then set the time. Advanced settings Launching accessibility features quickly Set to open accessibility features quickly.
Appendix Launching the shortcut services quickly Set to start a shortcut services quickly. Launch the Settings app, tap Accessibility → Advanced settings → Volume up and down keys, and then tap the switch to activate it. Then, tap Selected service and select a shortcut service to start when you simultaneously press and hold the Volume Up key and the Volume Down key for three seconds.
Appendix Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature. 1 2 3 4 Launch the Settings app and tap Accessibility → Advanced settings → Voice Label. The voice recorder will launch. Tap to start recording.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected.
Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device.
Appendix A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors.
Appendix The Apps button does not appear on the Home screen Without using the Apps button, you can open the Apps screen by swiping upwards or downwards on the Home screen. To display the Apps button at the bottom of the Home screen, launch the Settings app, tap Display → Home screen, and then tap the Apps button switch to activate it. The Home button does not appear The navigation bar containing the Home button may disappear while using certain apps or features.
Appendix Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.
Copyright Copyright © 2019 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
