Quick Start Guide ©2017 Samsung Electronics America, Inc. Samsung and Galaxy J3 are both trademarks of Samsung Electronics Co., Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Screen images simulated. Appearance of phone may vary. MetroPCS related brands and trademarks are the exclusive properties of T-Mobile USA, Inc.
Table of Contents 2 Phone Functions 4 Set Up Your Phone 8 Customize Your Phone 9 Calling Features 12 Voicemail 13 Contacts 14 Messages 16 Connections 20 Apps & More 21 Internet 23 Camera 24 Security 25 MetroPCS Quick Start Information
Phone Functions Front Image Front Camera Volume Key Power/ Lock Key Recent Apps Back Home 2 Ear Jack
Back Image Rear Camera Flash Speaker USB/Charger Port 3
Set Up Your Phone Remove the Back Cover • Locate the cover release latch and remove the cover. Install the SIM Card • Slide the SIM card into the SIM card slot until it is secured.
Optional: Install a microSD or microSDHC card Your device supports a removable microSD or microSDHC card (sold separately). • Slide the memory card into the card slot until it is secured. Insert the Battery • Insert the battery, making sure to align the gold contacts and press down to secure the battery.
Replace the Back Cover • Position the back cover over the battery compartment and press down. Charge the Device • Before turning on your device, charge it fully. Be sure to use the charger that came with the device. Warning: Use only charging devices and batteries that are approved by Samsung. Samsung accessories are designed for your device to maximize battery life. Using other accessories may void your warranty and may cause damage.
Turn Your Phone On and Off 1. To turn ON, press and hold the Power/Lock key. 2. To turn OFF, press and hold the Power/Lock key and follow the prompts. Initial Device Configuration 1. Select a language and tap START or tap ACCESSIBILITY if you are visually impaired or hard of hearing. 2. Follow the prompts to complete setup. Lock and Unlock the Screen 1. To Lock, press the Power/Lock key. 2. To Unlock, press the Power/Lock key then swipe your finger across the screen. Volume and Ringtones 1.
Customize Your Phone Wallpaper and Widgets ◆◆ Touch and hold a blank space on a home screen to access the following options: • Wallpapers and themes: Change the look of the Home and Lock screens with a variety of wallpapers, icons, and themes. • Widgets: Widgets act as shortcuts for applications and some device features. • Screen grid: Change the number of icons that can be placed on a Home screen.
Calling Features Make a Call ◆◆ From the Home screen, tap Phone. Options Voicemail Hide keypad Dial number Answer a Call ◆◆ At the incoming call screen, touch and slide Answer. End a Call ◆◆ Within an active call, tap End call.
Reject a Call ◆◆ At the incoming call screen, touch and slide Reject to route the call to voicemail. Wi-Fi Calling Wi-Fi™ Calling allows you to make and receive phone calls and messages over a Wi-Fi connection. Important! You must have an E911 address registered with your account in order to use Wi-Fi Calling. You can register an E911 address via the myMetro® Android™ app that is either preinstalled on your phone, or available for download from the Google Play™ store.
Disable Wi-Fi Calling 1. From the Home screen, tap Apps g Settings g Connections g Wi-Fi Calling. 2. Tap the Wi-Fi Calling slider to toggle off the feature. Change connection preferences 1. From the Home screen, tap Apps g Settings g Connections g Wi-Fi Calling. 2. Tap Connection Preference and select your preference.
Voicemail Set Up Voicemail 1. From the Home screen, tap Phone. 2. Touch and hold . 3. Follow the prompts to set up your mail box. Access Voicemail 1. From the Home screen, tap 2. Touch and hold . Phone. Visual Voicemail View a list of people who left a voicemail message, and listen to messages in any order directly from the device, without calling Voicemail. Initial Configuration and Setup 1. From the Home screen, tap Apps g MetroPCS folder g Visual Voicemail. 2.
Contacts Create a New Contact 1. From the Home screen, tap Apps g Contacts. 2. Tap to add a new contact. 3. Enter the contact information. 4. Tap SAVE. Edit a Contact 1. From the Home screen, tap Apps g Contacts. 2. Tap a contact to view its information, then tap Edit. 3. Tap Save to store the new entry. Delete a Contact 1. From the Home screen, tap Apps g Contacts. 2. Touch and hold a contact name from the list and tap DELETE.
Messages Create and Send a Message Create and send a message using the Messages app. 1. From the Home screen, tap Messages. 2. Tap to compose message. 3. Tap to compose message. Enter the recipient’s phone number or email address. 4. Tap the Enter message field and use the keypad to enter a message. • Tap Attach and select a file type. • Tap Emoticons to choose an emoticon. 5. Review the message and tap .
Set Up Your Email Account Check email on the go with popular Internet-based email accounts. 1. From the Home screen, tap Apps g Email. 2. Enter your email address and password into the appropriate fields and tap Next. 3. Follow the prompts to complete setup. 4. Tap Done to store the new account.
Connections Connect to Bluetooth 1. From the Home screen, tap Apps g Settings g Connections g Bluetooth. 2. Tap On/Off to turn on Bluetooth®. 3. Tap a device from the list to initiate pairing. 4. Enter the passkey/PIN code, if required, and tap OK. 5. Once successfully paired to an external device, displays in the status bar. Connect to Wi-Fi 1. From the Home screen, tap Apps g Settings g Connections g Wi-Fi. 2. Touch and slide the Wi-Fi® slider to the right to turn it on. 3.
Mobile Hotspot Turn your device into a Wi-Fi hotspot. The feature works best when used in conjunction with 4G/LTE™ data services. Note: You must have qualifying service on your account in order to use the Mobile Hotspot. Activate the Mobile Hotspot service 1. From the Home screen, tap Apps g Settings g Connections g Mobile Hotspot and Tethering g Mobile Hotspot. 2. Tap On/Off to turn on Mobile Hotspot. 3. Edit the Network name field and then create a new Network SSID name. 4.
8. Confirm the Mobile Hotspot active displays in the Status bar. icon Note: During the initial setup process, the connection is not secure. It is recommended that you maintain a secure connection by using a password for communication. Using your 4G service and smartphone Mobile Hotspot drains your phone’s battery. Connect the phone to a power supply to use Mobile Hotspot. Change the Mobile Hotspot Password 1. From the Mobile Hotspot screen, tap Mobile Hotspot g MORE g Configure Mobile Hotspot. 2.
USB Tethering Share your device’s mobile data connection using a direct USB connection between your device and a single computer. • If additional software or USB drivers are required, go to: samsung.com/us/support/downloads. Connect using USB Tethering 1. From the Home screen, tap Apps g Settings g Connections g Mobile hotspot and Tethering. 2. Connect the computer to the device using the USB cable, and then tap USB tethering. 3. If prompted, read the notification regarding data use and tap OK.
Apps & More Install Apps Find new apps to download and install on your device. • Play Store: Download new apps from the Google Play™ store. Visit play.google.com/store/apps to learn more. • Galaxy Apps: view and download Samsung apps that are optimized for use with Galaxy devices. Visit samsung.com/levant/apps/mobile/galaxyapps. Samsung Smart Switch Easily transfer your photos, videos, music, apps and more with Samsung Smart Switch™. Get started today at samsungsmartswitch.com.
Internet Take the Internet on the go, get the latest news, weather and follow your stocks. ◆◆ From the Home screen, tap URL Internet. Tap for additional options. Tap to open a new window.
Enter a URL You can access a website quickly by entering the URL. ◆◆ From the homepage tap the URL field at the top of the screen, enter the URL and tap Go on your keyboard. Add a new tab 1. From your browser window, tap Tabs g NEW TAB. A new browser window displays. 2. Tap Tabs to see the open windows, and tap a window to view it.
Camera Take pictures and record videos with the Camera app. Take a Photo ◆◆ From the Home screen, tap • Tap to take a photo. • Tap Camera. to take selfies. • Swipe up or down to switch between the front and the rear camera. • Swipe right to select a shooting mode. • Swipe left to select an effect. Take a Video ◆◆ From the Home screen, tap • Tap to start recording. • Tap Camera. to capture a picture while recording. • Tap to pause recording. • Tap to finish recording a video.
Security Lock Screen Use your device’s screen lock features to secure your device. ◆◆ From the Home screen, tap Apps g Settings g Lock screen and security g Screen lock type.
MetroPCS Quick Start Information Service You will need the following information when activating service: • Your name, address, and an eight-digit number that you will use to access your account (your personal identification number “PIN”). • Your serial number (IMEI) and SIM card number. To locate the serial number, remove the phone from the box and remove the battery cover from the phone. The serial number is located near the bar code. It will be either 14 or 18 digits.
• Once your phone is powered up, dial 1.888.8metro8 (1.888.863.8768) to connect with an activation representative who will assist you in activating your phone. You can also activate your phone online by visiting metropcs.com. (As soon as your service is activated, be sure to fully charge the phone’s battery before using it again.) Don’t hesitate to ask your MetroPCS representative for more information on additional features and services, or visit metropcs.com. Account Detail: • Text Message Reminder.
• Drop Box.* Drop a check made payable to MetroPCS or money order in a MetroPCS store drop box. • By Mail. Include your account number and phone number on your check or money order and mail to: MetroPCS, P.O. Box 5119, Carol Stream, IL 60197-5119. • By Phone via Automated System. Pay by credit or debit card from your MetroPCS phone by dialing 1.888.8metro8. (Convenience fee applies.) • Store Payment Machine.* Accepts cash, debit or credit card (with PIN). (Convenience fee applies.) • Over the Counter.
MyMetro® • Manage your MetroPCS account right on your phone. By dialing any of the customer service numbers, you can change your rate plan, change your features, and pay your bill. Just follow the instructions on your phone. For Assistance: Please visit your local MetroPCS store or refer to the following options if you need additional assistance. • Sign up for MyAccount to view account details, check your balance, make a payment, manage eWallet and more. • MetroPCS automated customer service from any phone.
General: Family Plan is limited to five lines attached to one account and use of qualifying phones. Limited time offer. Certain restrictions apply. Phone selection and availability may vary by store. Compatible MetroPCS device required; not all features or plans available with all devices. MetroPCS features and services for personal use only. Not all services are available in all covered areas.
Abnormal Usage: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or roaming usage predominance. On all plans, during congestion the top 3% of data users may notice reduced speeds until next payment cycle. See store or metropcs.com for coverage, details and Terms and Conditions of Service (including arbitration provision).
It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.
In the event that the terms and conditions relating to a feature you may have selected or may be included in your Rate Plan conflict with the MetroPCS Terms and Conditions of Service, the MetroPCS Terms and Conditions of Service shall control.
• You will pay all taxes and regulatory fees even if your rate plan is inclusive of taxes and regulatory fees; and • MetroPCS may terminate your Service if you fail to timely pay for your Service or violate the Terms and Conditions of Service in any way, including abuse of the Service or violations of applicable laws. Customer Service. If you have any questions regarding your Service or information in this Agreement, you may call our activation center at 1-888-8metro8 (1.888.863.8768).
