SM-J530F SM-J530Y SM-J730F SM-J730G/DS SM-J530F/DS SM-J530Y/DS SM-J730F/DS SM-J730GM/DS SM-J530FM/DS SM-J530YM/DS SM-J730G User Manual English. 06/2017. Rev.1.0 www.samsung.
Table of Contents Basics Applications 4 5 54 56 60 65 68 69 70 81 86 89 90 93 94 95 98 99 99 101 101 102 8 9 11 13 18 21 22 24 29 30 32 34 36 36 37 41 46 47 50 52 53 Read me first Device overheating situations and solutions Package contents Device layout Battery SIM or USIM card (nano-SIM card) Memory card Turning the device on and off Controlling the touchscreen Home screen and Apps screen Lock screen Always On Display Notification panel Entering text Screen capture Opening apps Secure Folder Multi wi
Table of Contents Settings 104 104 115 116 116 117 118 120 122 122 130 132 132 133 134 134 134 Introduction Connections Sounds and vibration Notifications Display Wallpapers and themes Advanced features Device maintenance Apps Lock screen and security Cloud and accounts Google Accessibility General management Software update User manual About device / About phone Appendix 135 Troubleshooting 140 Removing the battery 3
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC). If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About device / About phone → Battery information. • Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About device / About phone → Regulatory information.
Basics Do the following when the device heats up: • Disconnect the charger from the device and close any running apps. Wait for the device to cool down and then begin charging the device again. • If the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
Basics • When using large amount of data for syncing with the cloud, email, or other accounts • When using a navigation app in a car while the device is placed in direct sunlight • When using the mobile hotspot and tethering feature • When using the device in areas with weak signals or no reception • When charging the battery with a damaged USB cable • When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead • When you are roaming D
Basics Precautions for operating environment Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire. • Do not store your device in very cold or very hot temperatures. • Do not expose your device to direct sunlight for extended periods. • Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
Basics Device layout Speaker Front camera Flash Speaker Proximity/Light sensor Power key Touchscreen Home key (Fingerprint recognition sensor) Recents key Back key Microphone Headset jack Multipurpose jack Rear camera GPS antenna NFC antenna Volume key Flash SIM card tray ► Single SIM models: Memory card tray ► Dual SIM models: SIM card / Memory card tray Main antenna 9
Basics • Connectivity problems and battery drain may occur in the following situations: – – If you attach metallic stickers on the antenna area of the device – – If you attach a device cover made with metallic material to the device – – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection • Using a Samsung-approved screen protector is recommended. Unapproved screen protectors may cause the sensors to malfunction.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. To save energy, unplug the charger when not in use.
Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device maintenance feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate the Wi-Fi feature when not in use. • Deactivate auto-syncing of apps that need to be synced, such as emails.
Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. • Dual SIM models: In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted.
Basics ► Dual SIM models: – – SIM card tray 1: 14
Basics – – SIM card tray 2: 1 Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the SIM card tray gently from the tray slot.
Basics 3 ► Single SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards. ► Dual SIM models: Place the SIM or USIM card on the SIM card tray with the goldcoloured contacts facing downwards. Place the primary SIM or USIM card on the SIM card tray 1 and the secondary SIM or USIM card on the SIM card tray 2. 4 Gently press the SIM or USIM card into the SIM card tray to secure it.
Basics Removing the SIM or USIM card 1 2 3 Insert the ejection pin into the hole on the SIM card tray to loosen the tray. Pull out the SIM card tray gently from the tray slot. Remove the SIM or USIM card. ► Single SIM models: ► Dual SIM models: 4 Insert the SIM card tray back into the tray slot.
Basics Using dual SIM or USIM cards (dual SIM models) If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards On the Apps screen, tap Settings → Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it.
Basics • The device supports the FAT and the exFAT file systems for memory cards. When inserting a card formatted in a different file system, the device will ask to reformat the card or will not recognise the card. If the device does not recognise your memory card, format it on your computer. • Frequent writing and erasing of data shortens the lifespan of memory cards. • When inserting a memory card into the device, the memory card’s file directory appears in the My Files → SD card folder.
Basics 2 3 Pull out the memory card tray gently from the tray slot. 4 Gently press the memory card into the memory card tray to secure it. Place a memory card on the memory card tray with the gold-coloured contacts facing downwards. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the memory card tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. On the Apps screen, tap Settings → Device maintenance → Storage → → Storage settings → SD card → Format → FORMAT. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Basics Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • The device may not recognise touch inputs close to the edges of the screen, which are outside of the touch input area.
Basics Dragging To move an item, tap and hold it and drag it to the target position. Double-tapping Double-tap on a webpage or image to zoom in. Double-tap again to return. Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels. Swipe upwards or downwards to scroll through a webpage or a list of items, such as contacts.
Basics Spreading and pinching Spread two fingers apart on a webpage, map, or image to zoom in a part. Pinch to zoom out. Home screen and Apps screen Introduction The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider. A widget An app A folder News screen indicator.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or tap the Back key. Home screen Apps screen Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
Basics 2 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. Adding more apps Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app by dragging it to the folder. Moving apps from a folder Tap and hold an app to drag it to a new location. Deleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted.
Basics • Wallpapers and themes: Change the device’s wallpaper, theme, or icons. • Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Tap and hold a widget, and then drag it to the Home screen. The widget will be added on the Home screen. • Home screen settings: Change the size of the grid to display more or fewer items on the Home screen and more.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Basics Icon Meaning Mute mode activated Vibration mode activated Flight mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. The screen is locked with Swipe, the default screen lock method. Press the Power key or the Home key and swipe in any direction to unlock the screen.
Basics • Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None: Do not set a screen lock method. • Fingerprints: Register your fingerprints to unlock the screen. Refer to Fingerprint recognition for more information. You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit.
Basics If the screen is locked, you must unlock it to view notifications. Setting the schedule for the Always On Display feature On the Apps screen, tap Settings → Lock screen and security → Always On Display, and then tap the Show always switch to deactivate it. Then, tap Set schedule and set the start time and end time. Controlling music playback when the screen is off You can control music playback when the screen is off, without turning on the screen.
Basics Notification panel Using the notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can open the notification panel, even on the locked screen. You can use the following functions on the notification panel.
Basics ► Dual SIM models: Launch Settings. Quick setting buttons SIM and USIM card feature preferences. Tap to access the SIM card manager. Tap a notification and perform various actions. Clear all notifications. Block notifications from apps. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Enter uppercase. For all caps, tap it twice. Delete a preceding character. Enter symbols. Break to the next line. Change the keyboard settings. Enter a space.
Basics Additional keyboard functions Tap and hold to use various functions. Other icons may appear instead of the depending on the last function that was used. • icon : Enter text by voice. Change the voice input settings. Start or pause entering text by voice. • : Add an item from the clipboard. • : Enter emoticons. • : Change the keyboard for one-handed operation. • : Change the keyboard settings. Copying and pasting 1 2 3 Tap and hold over text.
Basics Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up. If the word you want to look up is not selected, drag 2 or to select the desired text. Tap More → Dictionary on the options list. If a dictionary is not preinstalled on the device, tap Move to Manage dictionaries → next to a dictionary to download it. 3 View the definition in the dictionary pop-up window.
Basics Secure Folder Introduction Secure Folder protects your private content and apps, such as photos and notes, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Basics Creating Secure Folder 1 2 3 On the Apps screen, tap Settings → Lock screen and security → Secure Folder. Tap SIGN IN and sign in to your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. If you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button that appears when an incorrect unlock code is entered, and enter your Samsung account password.
Basics Adding apps Add an app to use in Secure Folder. 1 2 3 On the Apps screen, tap Secure Folder. Tap Add apps. Tick one or more apps installed on the device and tap DONE. To install apps from Play Store, tap DOWNLOAD FROM PLAY STORE. To install apps from Galaxy Apps, tap DOWNLOAD FROM GALAXY APPS. Removing apps from Secure Folder Tap Edit apps, tick apps, and then tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder.
Basics Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 2 3 4 5 On the Apps screen, tap Secure Folder. Tap → Settings → Backup and restore. Tap Add account and register and sign in to your Samsung account. Tap Back up Secure Folder data. Tick items you want to back up and tap BACK UP NOW. Data will be backed up to Samsung Cloud.
Basics Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. 1 On the Apps screen, tap Settings → Lock screen and security → Secure Folder → Uninstall. 2 Tap UNINSTALL. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage → Secure Folder.
Basics Split screen view 1 2 Tap to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. 3 In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap MORE APPS and select an app.
Basics Using additional options Tap the bar between the app windows to access additional options. Switch locations between app windows. Close the currently selected app. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows.
Basics Sharing text or images between windows Drag and drop text or copied images from one window to another. Tap and hold an item in the selected window and drag it to a location in another window. Some apps may not support this feature. Minimising the split screen view Press the Home key to minimise the split screen view. The icon will appear on the status bar. The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view.
Basics Pop-up view This feature may not be available depending on the region or service provider. 1 2 Tap to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can use apps provided by Samsung, without signing in to your account. Create your Samsung account with your email address. To check the list of services that can be used with your Samsung account, visit account.samsung.com.
Basics Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed. 1 2 3 On the Apps screen, tap Settings → Cloud and accounts → Accounts. Tap Samsung account → → Remove account → OK. Enter your Samsung account password and then tap REMOVE ACCOUNT.
Basics Transferring data wirelessly via Wi-Fi Direct Transfer data from your previous device to your device wirelessly via Wi-Fi Direct. 1 2 3 4 5 6 On both devices, download and install Smart Switch from Galaxy Apps or Play Store. Place the devices near each other. Launch Smart Switch on both devices. On the previous device, tap WIRELESS → SEND → CONNECT. On your device, tap WIRELESS → RECEIVE and select the previous device type.
Basics 1 2 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 3 4 Connect your previous device to the computer using the USB cable. 5 6 Connect your device to the computer using the USB cable. On the computer, follow the on-screen instructions to back up data from the device.
Basics Device and data management Connecting the device to a computer for data transfer Move audio, video, image, or other types of files from the device to the computer, or vice versa. Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage. The devices may not connect properly if they are connected via a USB hub. Directly connect the device to the computer’s USB port. 1 2 Connect the device to the computer using the USB cable.
Basics Updating with Smart Switch Connect the device to a computer and update the device to the latest software. 1 On the computer, visit www.samsung.com/smartswitch to download and install Smart Switch. 2 3 4 On the computer, launch Smart Switch. Connect the device to the computer using a USB cable. If a software update is available, follow the on-screen instructions to update the device. • Do not turn off the computer or disconnect the USB cable while the device is updating.
Basics Using a Google account On the Apps screen, tap Settings → Cloud and accounts → Backup and restore and tap the Back up my data switch for the Google account to activate it. Tap Backup account and select an account as the backup account. To restore data using a Google account, tap the Automatic restore switch to activate it. When you reinstall apps, backed up settings and data will be restored. Performing a data reset Delete all settings and data on the device.
Basics You can also use the following options: • Link Sharing: Upload content to the Samsung storage server and share the link and the access code with others, even if they are not saved in your contacts list. To use this feature, your phone number must be verified. • View content on TV (Smart View): View your device’s displayed content on a larger screen via a wireless connection. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Applications Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Tap Samsung → Galaxy Apps on the Apps screen. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Applications Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Sleep: Put apps in sleep mode to save the battery by preventing them from running in the background. • Uninstall: Uninstall downloaded apps. Enabling apps On the Apps screen, tap Settings → Apps → ENABLE.
Applications Phone Introduction Make or answer voice and video calls. Making calls 1 2 Tap Phone on the Apps screen. Enter a phone number. If the keypad does not appear on the screen, tap 3 ► Single SIM models: Tap to open the keypad. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad.
Applications ► Dual SIM models: Tap or to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list. Preview the phone number. Delete a preceding character. Hide the keypad. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad.
Applications Making an international call 1 2 3 Tap to open the keypad if the keypad does not appear on the screen. Tap and hold 0 until the + sign appears. ► Single SIM models: Enter the country code, area code, and phone number, and then tap . ► Dual SIM models: Enter the country code, area code, and phone number, and then or . tap Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle.
Applications Blocking phone numbers Block calls from specific numbers added to your block list. 1 2 On the Apps screen, tap Phone → → Settings → Block numbers. Tap , tick contacts, and then tap DONE. To manually enter a number, tap Enter phone number, enter a phone number, and then tap . When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log. You can also block incoming calls from people that do not show their caller ID.
Applications During a video call Tap the screen to use the following options: • : Access additional options. • Camera: Turn off the camera so that the other party cannot see you. • Switch: Switch between the front and rear cameras. • : End the current call. • Mute: Turn off the microphone so that the other party cannot hear you. • Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears.
Applications 3 Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Scan contact information from a business card. Depending on the selected storage location, the types of information you can save may vary. 4 Tap SAVE. Adding a phone number to Contacts from the keypad 1 2 Tap Phone on the Apps screen. Enter the number and tap ADD TO CONTACTS. If the keypad does not appear on the screen, tap 3 to open the keypad.
Applications Adding a phone number to Contacts from the calls list 1 2 3 On the Apps screen, tap Phone → RECENTS. Tap a caller’s image, or tap a phone number → Details. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact. Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 5 Tap Contacts on the Apps screen. Tap → Manage contacts → Import/Export contacts → IMPORT.
Applications Searching for contacts On the Apps screen, tap Contacts. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the right side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria. Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message.
Applications 1 2 3 4 Tap Contacts on the Apps screen. Select your profile. Tap EDIT, edit your profile, and tap SAVE. Tap → Profile sharing, and then tap the switch to activate it. To use this feature, your phone number must be verified. You can view your contacts’ updated profile information in Contacts. To set additional items to share, tap Shared content and select items. To set a contact group to share your profile with, tap Share with and select an option.
Applications Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 3 4 Tap Messages on the Apps screen. Tap . Add recipients and tap COMPOSE. Enter a message. ► Single SIM models: Access additional options. Edit recipients. Add recipients from the contacts list. Enter emoticons. Enter a message. Send the message. Attach files.
Applications ► Dual SIM models: Access additional options. Edit recipients. Add recipients from the contacts list. Enter emoticons. Enter a message. Select a SIM or USIM card. Attach files. 5 ► Single SIM models: Tap SEND to send the message. ► Dual SIM models: Tap or to send the message. Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Tap Messages on the Apps screen.
Applications Blocking unwanted messages Block messages from specific numbers added to your block list. 1 2 3 Tap Messages on the Apps screen. Tap → Settings → Block messages → Block numbers. Tap INBOX or CONTACTS, select a contact, and then tap . To manually enter a number, tap Enter number, and then enter a phone number. Setting the message notification You can change notification sound, display options, and more. 1 2 3 Tap Messages on the Apps screen.
Applications Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 On the Apps screen, tap Samsung → Internet. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage. Access additional options. Refresh the current webpage. Open the homepage.
Applications Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, you cannot use some features, such as screen capture. In secret mode, the device will change the colour of the toolbars.
Applications 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account. Tap → → Set default account. → Sending emails 1 2 3 Tap to compose an email. Add recipients and enter an email text. Tap SEND to send the mail. Reading emails When Email is open, the device will automatically retrieve new emails. To manually retrieve emails, swipe downwards on the screen.
Applications Launching Camera Use the following methods to launch Camera: • Tap Camera on the Apps screen. • Press the Home key twice quickly. • On the locked screen, drag outside the large circle. • Some methods may not be available depending on the region or service provider. • Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated.
Applications Switching cameras On the preview screen, swipe upwards or downwards to switch between cameras. Viewing shooting modes On the preview screen, swipe from the left to the right to open the shooting modes list. Viewing filter effects On the preview screen, swipe from the right to the left to open the filter effects list. You can apply a unique feel to your photos or videos. This feature is only available in some shooting modes.
Applications Current mode Make faces appear brighter and clearer. Camera settings Preview thumbnail Change the flash setting. Take a photo. Record a video. Switch between the front and rear cameras. Filter effects Shooting modes • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is clean. Otherwise, the device may not work properly in some modes that require high resolutions.
Applications Customising shooting modes On the preview screen, swipe to the right to open the shooting modes list and select a mode. To view the description of each mode, tap → Info. To rearrange modes, tap → Edit, tap and hold a mode icon, and then drag it to a new location. To add mode shortcuts to the Home screen, tap → Add shortcut on home screen. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo. On the shooting modes list, tap Auto.
Applications Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction. • Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking photos. • Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain wall.
Applications HDR (Rich tone) Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR (Rich tone). Without effect With effect Night Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. Sports Take a photo of fast-moving subjects. On the shooting modes list, tap Sports. Sound & shot Take a photo with sound. The device identifies the photos with On the shooting modes list, tap Sound & shot.
Applications Selfie Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap Selfie. to switch to the front Face the front camera lens. When the device detects your face, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.
Applications Wide selfie Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap Wide selfie. Face the front camera lens. When the device detects your face, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.
Applications Camera settings Quick settings On the preview screen, use the following quick settings. The available options may vary depending on the shooting mode and which camera is being used. • • : Select a metering method. This determines how light values are calculated. Centre-weighted uses the light in the centre portion of the shot to calculate the exposure of the shot. Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot.
Applications FRONT CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Save pictures as previewed: Invert the image to create a mirror-image of the original scene, when taking photos with the front camera. • Ways to take pictures: Select shooting options to use.
Applications Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others.
Applications Viewing images and videos Viewing images 1 2 On the Apps screen, tap Gallery → PICTURES. Select an image. Access additional options. View image details. Add the image to favourites. Share the image with others. Modify the image. Automatically adjust the image. Delete the image. To hide or show the menus, tap the screen. You can create a GIF animation or collage from multiple images. Tap → Animate or Collage, and then select images. You can select up to six images for your collage.
Applications Viewing videos 1 2 On the Apps screen, tap Gallery → PICTURES. Select a video to play. Video files show the icon on the preview thumbnail. Access additional options. Skip to the previous video. Tap and hold to rewind. Skip to the next video. Tap and hold to fast-forward. Pause and resume playback. Rewind or fast-forward by dragging the bar. Change screen ratio. Lock the playback screen. Switch to the pop-up video player. Create a GIF animation.
Applications Creating stories Create stories with various themes. 1 2 3 4 On the Apps screen, tap Gallery → STORIES. Tap → Create story. Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap → Remove from story. Sharing stories You can share stories with your contacts.
Applications Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. On the Apps screen, tap Gallery → → Settings and tap the Samsung Cloud switch to activate it. Images and videos captured on the device will be automatically saved to Samsung Cloud.
Applications Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/samsungpay. Alternatively, open the Apps screen and tap Samsung Pay → More → Help.
Applications Before you start • To use this feature, you must sign in to your Samsung account and register your fingerprints. For more information, refer to Samsung account and Fingerprint recognition. • To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region. Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup.
Applications Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, tap Samsung Pay on the Apps screen. 2 On the cards list, swipe to the left or right and select a card to use. 3 Place your finger on the Home key to scan your fingerprint. Alternatively, enter the payment PIN you set when setting up the Samsung Pay.
Applications 4 Touch the back of your device to the card reader. When the card reader recognises the card information, the payment will be processed. • Payments may not be processed depending on your network connection. • The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them. On the cards list, swipe to the left or right to select the card you used.
Applications • This app’s availability and supported features may vary depending on the region or service provider. • This app may appear in the Samsung folder depending on the region or service provider. • To submit your feedback or post your comments, you must sign in to your Samsung account. Refer to Samsung account for more information. Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access.
Applications Using Game Launcher 1 On the Apps screen, tap Settings → Advanced features → Games → Game Launcher and tap the switch to activate it. Game Launcher will be added to the Home screen and the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen. 2 3 On the Apps screen, tap Game Launcher. Tap a game from the games list. Games downloaded from Play Store and Galaxy Apps will be automatically shown on the game launcher screen.
Applications Using Game Tools You can set the Game Tools icon to be displayed as a floating icon on game screens. On the Apps screen, tap Settings → Advanced features → Games and tap the Game Tools switch to activate it. While playing a game, tap To move the icon, tap to display the game tools. and drag it to a new location. To hide the icon from the current game screen, tap and hold of the screen.
Applications Samsung Notes Introduction Create notes by entering text from the keyboard or by writing or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 On the Apps screen, tap Samsung Notes → ALL → . Select an input method from the toolbar at the top of the screen and compose a note. Tap Pen to write or draw. Tap Brush to paint with various brushes. Tap Image to insert an image by selecting from Gallery or by taking a photo.
Applications 3 Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. 4 Tap DELETE. Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 2 Tap Calendar on the Apps screen. Tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 3 . Enter event details. Enter a title. Set a start and end date for the event. Set an alarm. Select a calendar to use or sync with.
Applications Creating tasks 1 2 3 4 Tap Calendar on the Apps screen. Tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task. Syncing events and tasks with your accounts On the Apps screen, tap Settings → Cloud and accounts → Accounts, select an account name, select the account to sync with, and then tap Calendar (Samsung account) or Sync Calendar. To add accounts to sync with, open the Apps screen and tap Calendar → → Manage calendars → Add account.
Applications Using S Health You can view the key information from S Health menus and trackers to monitor your wellness and fitness. You can also compare your step count records with other S Health users, compete with your friends, and view health tips. Tap Samsung → S Health on the Apps screen. Some features may not be available depending on the region. Compare your step count records with other S Health users or compete with your friends. Monitor your health and fitness. View health tips.
Applications Additional information • S Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addable applications for S Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use.
Applications Voice Recorder Use this app to record or play voice memos. 1 2 On the Apps screen, tap Samsung → Voice Recorder. Tap to start recording. Speak into the microphone. Tap to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark. Access additional options. Start recording. 3 4 Tap to finish recording. Enter a file name and tap SAVE.
Applications My Files Access and manage various files stored in the device. On the Apps screen, tap Samsung → My Files. View files that are stored in each storage. You can also view files in your device or a memory card by category. To free up the device’s storage, tap → Get more space. To search for files or folders, tap . Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM On the Apps screen, tap Clock → ALARM.
Applications WORLD CLOCK On the Apps screen, tap Clock → WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH 1 2 On the Apps screen, tap Clock → STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET.
Applications Calculator Perform simple or complex calculations. Tap Calculator on the Apps screen. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD. To clear the history, tap HISTORY → CLEAR HISTORY. To use the unit conversion tool, tap temperature, into other units. .
Applications Tap to turn on the FM radio. Select the radio station you want from the stations list. Enter radio station frequency manually. Add the current radio station to the favourites list. Turn the FM radio on or off. Record a song from the FM radio. Access additional options. Search for an available radio station. Fine-tune the frequency. View the list of available stations. Scan and save available stations automatically. Scanning radio stations Tap Radio on the Apps screen.
Applications Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service. Maps Find your location on the map, search the world map, and view location information for various places around you. Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store.
Settings Introduction Customise settings for functions and apps. You can make your device more personalised by configuring various setting options. On the Apps screen, tap Settings. To search for settings by entering keywords, tap . Connections Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Turn off Wi-Fi to save the battery when not in use.
Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
Settings Ending the device connection 1 2 On the Settings screen, tap Connections → Wi-Fi. Tap Wi-Fi Direct. The device displays the connected devices in the list. 3 Tap the device name to disconnect the devices. Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.
Settings 3 Accept the Bluetooth connection request on your device to confirm. The devices will be connected when the other device accepts the Bluetooth connection request. Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 3 Tap Gallery on the Apps screen. Select an image.
Settings Data usage Keep track of your data usage amount and customise the settings for the limitation. On the Settings screen, tap Connections → Data usage. • Data saver: Prevent apps that are running in the background from using a mobile data connection. • Mobile data: Set the device to use data connections on any mobile network. • Mobile data usage: Monitor your mobile data usage. • Billing cycle and data warning: Set a limit for mobile data usage. • Wi-Fi data usage: Monitor your Wi-Fi data usage.
Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna. Using the NFC feature Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags.
Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. 2 Touch the NFC antenna area on the back of your device to the NFC card reader.
Settings 3 4 Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Mobile hotspot and tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 On the Settings screen, tap Connections → Mobile hotspot and tethering → Mobile hotspot. 2 Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot, tap → Configure Mobile hotspot and select the level of security. Then, enter a password and tap SAVE.
Settings SIM card manager (dual SIM models) Activate your SIM or USIM cards and customise the SIM card settings. Refer to Using dual SIM or USIM cards (dual SIM models) for more information. On the Settings screen, tap Connections → SIM card manager. • Calls: Select a SIM or USIM card for voice calls. • Text messages: Select a SIM or USIM for messaging. • Mobile data: Select a SIM or USIM card for data services.
Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information. • VPN: Set up and connect to virtual private networks (VPNs).
Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To customise notification settings, tap ADVANCED and select an app. • Allow notifications: Allow notifications from the selected app. • Show silently: Set the device to mute notification sounds and hide notification previews. • On lock screen: Show or hide notifications from the selected app when the device is locked.
Settings • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Keep screen turned off: Set the device to prevent the screen from turning on when it is in a dark place, such as a pocket or bag. • Screensaver: Set the device to launch a screensaver when the device is charging. Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen.
Settings Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or impact to the device may cause unintended input for some features. • Accessories: Change the accessory settings. • Games: Activate the Game Launcher and Game Tools icon and change the game-related settings. Refer to Game Launcher for more information.
Settings • Swipe to call or send messages: Set the device to make a call or send a message when you drag a contact to the left or right in the contacts list. • Dual Messenger: Select messaging apps to use a second app. You can use two different accounts for the same app. If you disable or uninstall the main messaging app, the second app will be deleted automatically. • Send SOS messages: Set the device to send help messages by pressing the Power key three times.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • Clearing some memory.
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You cannot receive notifications from apps that use power saving mode.
Settings Memory On the Settings screen, tap Device maintenance → Memory. To speed up your device by reducing the amount of memory you are using, tick apps from the apps list, and tap CLEAN NOW. Device security Check the device’s security status. This feature scans your device for malware. On the Settings screen, tap Device maintenance → Device security → SCAN PHONE. Apps Manage the device’s apps and change their settings.
Settings • Smart Lock: Set the device to automatically unlock itself in certain situations. • Secure lock settings: Change screen lock settings for the selected lock method. • Always On Display: Set the device to display an image or information while the screen is turned off. Refer to Always On Display for more information. This feature may not be supported by some devices. • Information and FaceWidgets: Change the settings of the items displayed on the screen when it is off or locked.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Screen lock • Web sign-in • Verify Samsung account • Secure Folder • Samsung Pay • This feature may not be available depending on the region or service provider.
Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • Covering the fingerprint recognition area with protective films, stickers, or other accessories may decrease the fingerprint recognition rate.
Settings Deleting fingerprints You can delete registered fingerprints. 1 2 3 4 On the Settings screen, tap Lock screen and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. Tap EDIT. Tick fingerprints to delete and tap REMOVE. Verifying the Samsung account password Use fingerprints to verify your Samsung account password. You can use a fingerprint instead of entering your password, for example, when you purchase content from Galaxy Apps.
Settings Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password. 1 2 3 4 On the Settings screen, tap Lock screen and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. Tap the Fingerprint unlock switch to activate it. On the locked screen, place your finger on the Home key and scan your fingerprint.
Settings 5 Tap REGISTER FINGERPRINTS and register your fingerprint. Refer to Fingerprint recognition for more information. 6 Place your finger on the Home key and scan your fingerprint to complete the Samsung Pass registration. Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password saving. 1 2 3 Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
Settings Using Samsung Pass with apps When using apps that support Samsung Pass, you can easily sign in with Samsung Pass. To see the list of apps that support Samsung Pass, open the Settings screen, tap Lock screen and security → Samsung Pass → Supported apps. If there are no apps that support Samsung Pass, Supported apps will not appear. • Available apps may vary depending on the region or service provider.
Settings Cloud and accounts Introduction Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account. On the Settings screen, tap Cloud and accounts. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.
Settings BACK UP AND RESTORE Back up your application data and device settings to Samsung Cloud, and restore them when needed. Refer to Backing up and restoring data for more information. DATA TO SYNC Customise the sync settings of your data, such as contacts, calendar events, images, and videos. Accounts Add your Samsung and Google accounts, or other accounts, to sync with. Adding accounts Some apps used on your device require a registered account.
Settings Backup and restore Change the settings for managing settings and data. On the Settings screen, tap Cloud and accounts → Backup and restore. SAMSUNG ACCOUNT • Backup settings: Back up your personal information and app data to Samsung Cloud. You can also set the device to automatically back up data. • Restore: Restore previously backed up personal information and app data from Samsung Cloud. GOOGLE ACCOUNT • Back up my data: Set the device to back up settings and app data to the Google server.
Settings • Direction lock: Change the directional combination settings for unlocking the screen. • Direct access: Set the device to open selected accessibility menus when you press the Home key three times quickly. • Notification reminder: Set the device to alert you to notifications that you have not checked at the interval. • Answering and ending calls: Change the method of answering or ending calls.
Settings Software update Update your device’s software or change the update settings. On the Settings screen, tap Software update. • Download updates manually: Check for and install updates manually. • Download updates automatically: Set the device to check for and download updates automatically when connected to a Wi-Fi network. • Scheduled software updates: Set the device to install downloaded updates at a specified time.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using a headset, ensure that it is properly connected.
Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • Visit a Samsung Service Centre and have the battery replaced. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced. • Battery consumption increases when you use messaging features or some apps, such as games or the Internet.
Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device.
Appendix Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations. Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
Copyright Copyright © 2017 Samsung Electronics This manual is protected under international copyright laws. No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written permission of Samsung Electronics. Trademarks • SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
