User's Manual

Changing Your Settings 303
4. If necessary, enter your password and tap
Delete all .
The device resets to the factory default settings
automatically and when finished displays the Home
screen.
Collect Diagnostics
This feature only collects diagnostic data for troubleshooting
use.
1. From the main
Settings page, tap General tab ➔
Backup and reset ➔ Collect diagnostics.
2. Read the on-screen System Manager Application
information.
Note: This software collects only diagnostic data from your
device so that T-Mobile technicians can better
troubleshoot issues with your device.
3. Choose to enable or disable the feature by placing a
check mark in the
Allow Diagnostics field.
4. Select either
More Info... (to read additional
information) or
Close to close the message screen.
Important! Selecting Close only closes the current description
screen and does not disable data collection.
To disable data collection, go to
Settings ➔ General
tab ➔ Back up and reset ➔ Collect diagnostics and
turn off the Allow Diagnostics feature.