USER MANUAL SM-R177 English. 08/2021. Rev.1.0 www.samsung.
Table of Contents Basics Appendix 3 5 6 8 9 14 38 42 43 43 44 Read me first About the Galaxy Buds2 Device layout and functions Attaching an ear tip to the earbud Charging the battery Battery indicator lights identification Using the earbuds 16 21 23 26 27 28 29 30 Connecting to a mobile device Wearing the earbuds Using the earbud by touch Using the noise controls mode Using Bixby Listening to music Using the equaliser Using call features Galaxy Wearable App 31 32 33 Introduction Connecting and disco
Basics Read me first Please read this manual before using this device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, model specifications, or device’s software. Images may differ in appearance from the actual product. Content is subject to change without prior notice. • Before using other mobile devices, make sure they are compatible with the device.
Basics • Do not use earbuds while driving or riding. Doing so may distract your attention and cause an accident, or may be illegal depending on your region. • Although the Galaxy Buds2 comply with international safety standards, inserting the earbuds forcefully or wearing them for a long time may cause pain or skin irritation. • If you experience any skin irritation while you are wearing the earbuds, stop wearing them immediately and consult a specialist.
Basics About the Galaxy Buds2 Galaxy Buds2 are wireless earbuds which allow you to listen to music or answer incoming calls after connecting them to your mobile device even while doing other activities, such as working out. Do not wear the earbuds in high-traffic areas, such as roads or crosswalks. Doing so may result in accidents due to slowed reaction times.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the Galaxy Buds2, any available accessories, and their images may vary depending on the region or service provider. • The supplied items are designed only for the Galaxy Buds2 and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from the Samsung website.
Basics If you use the earbuds when they are broken, there may be a risk of injury. Use the earbuds only after they have been repaired at a Samsung Service Centre. • If foreign materials are placed on the touch-sensitive sensor, they may cause the sensor to malfunction. Before wearing the earbuds, clean the sensor first. • Do not allow water to come into contact with the touch area. The touch area may malfunction in humid conditions or when exposed to water.
Basics Attaching an ear tip to the earbud • Do not put the earbuds in your ears without ear tips. Doing so may hurt your ears. • Do not pull the ear tip excessively when you attach or detach it. The ear tip may tear. • Do not press the ear tip excessively or twist it. The ear tip may be damaged. 1 Select the ear tip that fits your ear. 2 Align the latch at the bottom of the earbud and groove of the ear tip and cover the latch with the ear tip. 3 Follow the same procedure for the opposite earbud.
Basics Charging the battery Wired charging Fully charge the battery before using the earbuds for the first time or when they have been unused for extended periods. The earbuds will start to work while charging. When you charge the battery for the first time or when the battery is completely discharged, it needs at least 10 minutes to start to work. The charging case, which has a built-in battery, is charged along with the earbuds that are in the charging case when connected to the charger.
Basics 1 Open the charging case. 2 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case. L R 3 Close the charging case. 4 Connect the USB cable to the charger and then plug the USB cable into the charger port.
Basics 5 Plug the charger into an electric socket. The batteries of the earbuds and the charging case are charged simultaneously. 6 After fully charging, disconnect the charging case from the charger. First disconnect the USB cable from the charging case and then unplug the charger from the electric socket. Reducing the battery consumption When you are not using the earbuds, store them in the charged charging case.
Basics Wireless charging The charging case has a built-in wireless charging coil. You can charge the battery by using a wireless charger (sold separately) or another device that functions as a wireless charger. 1 Open the charging case. 2 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case. 3 Close the charging case. 4 Place the centre of the charging case’s back on the centre of the wireless charger.
Basics 4 Turn on the Wireless power sharing feature on the device that functions as a wireless charger and place the centre of the charging case’s back on the device that functions as a wireless charger. The device that functions as a wireless charger 5 After fully charging, disconnect the charging case from the device that functions as a wireless charger. • Only mobile devices that support the Wireless power sharing feature can charge the Galaxy Buds2.
Basics Checking the battery level Connect the earbuds to your mobile device, launch the Galaxy Wearable app on the mobile device, and view the battery status of the earbuds and the charging case. Refer to Connecting to a mobile device for more information. When the remaining battery level is low, a notification will appear on the mobile device’s notification panel. Battery indicator lights identification The battery indicator lights inform you of your earbuds and the charging case’s charging status.
Basics Charging case battery indicator light Charging case battery indicator light Colour Continuously red Continuously green Flashes red (rapid pace) Flashes red (flashes after closing the charging case) Red (stays on for five seconds after closing the charging case) Yellow (stays on for five seconds after closing the charging case) Green (stays on for five seconds after closing the charging case) Status • Charging • Fully charged • Charging blocked due to abnormal temperatures • Battery power is low (
Using the earbuds Connecting to a mobile device Before the connection • Charge the charging case sufficiently. • The Galaxy Wearable app must be installed on your mobile device. If the app is not installed on your mobile device, download the app from Galaxy Store or Play Store. • You can download the Galaxy Wearable app only on mobile devices running Android operating system 7.0 (API 24), or later, and with 1.5 GB of RAM or more.
Using the earbuds 3 Open the charging case. The earbuds will enter Bluetooth pairing mode automatically and a pop-up window will appear on your mobile device. If the pop-up window does not appear or if you want to connect to a non-Samsung mobile device that also uses the Android OS, refer to Connecting to a non-Samsung mobile device that also uses the Android OS (or, the connection pop-up window does not appear).
Using the earbuds • If the earbuds do not connect to a mobile device within three minutes, Bluetooth pairing mode will be deactivated. Close the charging case again and open it. The earbuds will enter Bluetooth pairing mode. • If you want to connect to another mobile device after a connection has been established, refer to Connecting with other devices after disconnecting from the previous mobile device.
Using the earbuds Connecting to a non-Samsung mobile device that also uses the Android OS (or, the connection pop-up window does not appear) If you connect to a non-Samsung mobile device that also uses the Android OS, some of the features of the earbuds may not be available and the earbuds may not work properly. 1 Check the direction of each earbud and correctly insert them into their corresponding slots in the charging case.
Using the earbuds Tips and precautions for using Bluetooth Bluetooth is a wireless technology standard that uses a 2.4 GHz frequency to connect to various devices over short distances. It can connect and exchange data with other Bluetooth enabled devices, such as mobile devices, without connecting via cables. Notices for using Bluetooth • To avoid problems when connecting your earbuds to another device, place the devices close to each other.
Using the earbuds Wearing the earbuds Adjust the earbuds to fit your ears. The device and some accessories (sold separately) contain magnets. The American Heart Association (US) and the Medicines and Healthcare Products Regulatory Agency (UK) both warn that magnets can affect the operation of implanted pacemakers, cardioverters, defibrillators, insulin pumps or other electro medical devices (collectively, “Medical Device”) within the range of 15 cm (6 inches).
Using the earbuds 1 Hold the upper and lower sides of each earbud and remove them from the charging case. 2 Check the direction of each earbud. 3 Hold the earbuds so that you see the imprinted direction marks, and insert the earbuds into your ears until they fit comfortably in your ears. The touch-sensitive sensors will detect that you are wearing the earbuds when you put them on. Then, the earbud will emit a sound informing you that the earbud is detected.
Using the earbuds Using the earbud by touch Introduction Touch the earbud to play or stop music or answer or reject calls. You can also set the earbuds to perform other actions by touch. Touch areas • To avoid hurting your ears, do not apply excessive pressure to the earbuds with your fingertips. • To avoid damaging the touch areas, do not touch the earbuds with anything sharp.
Using the earbuds Understanding touch actions Single touch • Play or pause track. • Stop using the Text-to-Speech feature. Double touch • Play next track. • Answer or end a call. Triple touch • Play previous track. – If you touch the earbud three times three seconds after a track begins playing, it will start the track from beginning. Touch the earbud three times within three seconds of when a track begins playing to play the previous track. Touch and hold • Activate a preset feature.
Using the earbuds Locking the earbuds’ touch feature You can prevent unintended actions by locking the earbuds’ touch feature. Launch the Galaxy Wearable app on the mobile device and tap the Touch controls switch to deactivate it. Setting a touch-and-hold feature You can set a touch-and-hold feature of each earbud to activate features quickly and conveniently. 1 Launch the Galaxy Wearable app on the mobile device, tap Touch controls, and then tap the switch to activate it.
Using the earbuds Using the noise controls mode Introduction There are two noise controls mode: active noise cancelling and ambient sound mode. Activate the active noise cancelling feature to block out the external sounds around you. Use it when you want to avoid distractions, such as when listening to music. Conversely, activate the ambient sound mode to hear your surroundings clearly, so you can quickly detect any potentially dangerous situations or hear another person’s voice during a conversation.
Using the earbuds Using Bixby Introduction Bixby is a user interface that helps you use your device more conveniently. You can talk to Bixby. Bixby will launch a function you request or show the information you want on the connected mobile device. • This feature is available only when a mobile device that supports Bixby is connected. • Only some languages are available depending on Bixby set on your mobile device. Certain features may not be available depending on your region.
Using the earbuds Tips for better voice recognition • Speak clearly. • Speak in quiet places. • Do not use offensive or slang words. • Avoid speaking in dialectal accents. The Galaxy Buds2 may not recognise what you say or may perform unwanted commands depending on your surroundings or how you speak. Listening to music Listen to music saved in your mobile device by connecting the earbuds to the mobile device. You can stream music played from the connected mobile device.
Using the earbuds Adjusting the volume You can adjust the volume by touching and holding the earbud after setting it as a touch-and-hold feature. • Adjust the volume via your connected mobile device if a sound is low in your earbuds while at full volume. • If you connect the earbuds to your mobile device while listening to music, the volume may change.
Using the earbuds Using call features When wearing the earbuds while they are connected to a mobile device, you can answer and control calls from the connected mobile device. Answering or declining a call When a call comes in while you are wearing the earbuds, they will emit a sound and a voice notification will inform you of the incoming call’s phone number or the name saved in your contacts. To answer the call, double touch the earbud. To decline the call, touch and hold the earbud.
Galaxy Wearable App Introduction To connect the earbuds to a mobile device, you must install the Galaxy Wearable app on your mobile device. Using the Galaxy Wearable app, you can view the Galaxy Buds2 status and customise their settings. Launch the Galaxy Wearable app on your connected mobile device. • If it is the first time connecting the earbuds and a mobile device, refer to Connecting to a mobile device for more information.
Galaxy Wearable App Connecting and disconnecting the earbuds Disconnecting mobile devices from the earbuds Insert the earbuds into the charging case and close it. The Bluetooth connection will end. To manually disconnect the earbuds from your mobile device, launch the Galaxy Wearable → . Alternatively, launch the Settings app on app on the mobile device and tap the mobile device, tap Connections → Bluetooth, and then unpair the earbuds from your mobile device under Paired devices.
Galaxy Wearable App Switch the mobile devices connected with earbuds When the earbuds are connected with two or more mobile devices, you can switch the mobile devices easily without disconnecting from the previous mobile device. On the mobile device that you want to switch to, launch the Settings app, tap Connections → Bluetooth, and then select earbuds under Paired devices. The connections between your earbuds and the mobile devices can be switched automatically under the circumstances.
Galaxy Wearable App Touch controls Configure settings for the touch features of the earbuds. Launch the Galaxy Wearable app on the mobile device, tap Touch controls, and then tap the switch to activate it. • Tap: Play or pause track. • Double tap: Play next track. • Triple tap: Play previous track. • Touch and hold: Select a feature to be used as the touch-and hold feature. Refer to Setting a touch-and-hold feature for more information.
Galaxy Wearable App Bixby voice wake-up Wake Bixby with your voice to start a conversation with an intelligent voice assistance service. Launch the Galaxy Wearable app on your mobile device, tap Earbuds settings → Bixby voice wake-up, and then tap the switch to activate it. If you tap the Speak seamlessly switch to activate it, you can say the command you want right away without waiting for audio feedback. Seamless earbud connection You can quickly change which mobile device to connect your earbuds with.
Galaxy Wearable App Labs Minimise audio delay to remove the time lag from the video and sound output, and listen to vivid sound when launching a game. Launch the Galaxy Wearable app on the mobile device, tap Earbuds settings → Labs, and then tap the Gaming mode switch to activate it. This feature is available only when connecting with a Samsung mobile device that uses the Android OS. Reset You can reset all your earbuds settings.
Galaxy Wearable App About earbuds View the information of the Galaxy Buds2. Launch the Galaxy Wearable app on the mobile device and tap Earbuds settings → About earbuds. To change your Galaxy Buds2’s name, tap Edit. • Legal information: View the legal information for the Galaxy Buds2. • Software information: View the earbuds’ software information. • Battery information: Check the earbuds and charging case’s battery information.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your Galaxy Buds2. Your earbuds do not work • The battery may be completely discharged. Charge the battery completely before using the earbuds. • If an earbud’s touch-sensitive sensor does not make contact with your ear, the earbud may not work.
Appendix A Bluetooth connection is not established or your earbuds and the mobile device are disconnected • Ensure there are no obstacles, such as walls or electrical equipment, between the devices. • Ensure that the latest version of the Galaxy Wearable app is installed on the mobile device. If necessary, update the Galaxy Wearable app to the latest version. • Ensure that your earbuds and the other Bluetooth device are within the maximum Bluetooth connection range (10 m).
Appendix The battery depletes faster than when first purchased • When you expose the Galaxy Buds2 to very cold or very hot temperatures, the useful charge may be reduced. • The battery is consumable and the useful charge will get shorter over time. • When you are not using the earbuds, do not wear them, but store them in the charged charging case. The touch-sensitive sensor will continue to work while wearing the earbuds and reduce the usage time even though you are not using the earbuds.
Appendix Your earbuds sound comes slower than the screen when playing videos and games The earbuds may have a time lag between the video and sound output when playing videos or games when connected to a mobile device. The noise controls mode does not work well • Wear both earbuds in your ears and launch active noise cancelling, which is one of the noise controls mode. If you are unsure if the active noise cancelling feature is activated, check it on the Galaxy Wearable app.
Appendix Managing the Galaxy Buds2 Basic maintenance • Use a soft, dry cloth to clean the earbuds after use. • Keep the earbuds dry. Prevent liquid from contacting or entering the earbuds. • Clean the earbuds regularly to prevent earwax or debris from building up in the microphone hole, speaker, and air duct. Cleaning the microphone hole, speaker, and air duct If the volume is lower than it should be with the current setting, clean the microphone hole, speaker, and air duct.
Appendix Cleaning the earbuds and charging case When the charging case and earbuds are exposed to foreign materials, such as dust, sand, or metal shavings, the Galaxy Buds2 may not charge properly or may be damaged. If the earbuds or the charging case were exposed to foreign materials, wipe them with a soft and dry cloth before inserting them into the charging case. Restarting the earbuds If the earbuds’ touch feature becomes unresponsive or the earbuds do not work properly, restart the earbuds.
Appendix Removing the battery • To remove the battery, contact an authorised service centre. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy. • For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.
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