User Manual

Appendix
51
The time on the 360 Round has been reset
The time will be reset when you update the 360 Round.
Your 360 Round is hot to the touch
When using the 360 Round for an extended period, the 360 Round and its battery may heat
up. If the temperature rises above a certain level, the 360 Round will stop recording and turn
off automatically to prevent damage. If the 360 Round is turned off due to overheating, wait
for it to cool down before resuming use.
The memory card icon appears on the camera status screen
•
Ensure that a memory card is inserted.
•
Ensure that your memory card is not damaged.
Data stored in the 360 Round has been lost
Always make backup copies of all important data stored in the Gear 360. Otherwise, you
cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data
stored in the Gear 360.
A small gap appears around the outside of the 360 Round case
•
This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
•
Over time, friction between parts may cause this gap to expand slightly.
The lens is dirty
Wipe the lens in a circular motion with a clean, soft cloth.
System update screen appears continuously
Copy the new firmware to the SD card and reboot the 360 Round. The firmware upgrade will
be performed automatically.