User manual

Troubleshooting
53
Another Bluetooth device cannot locate your Gear Fit
•
Ensure that the Bluetooth wireless feature is activated on your Gear Fit.
•
Reset your Gear Fit and try again.
•
Ensure that your Gear Fit and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
If the tips above do not solve the problem, contact a Samsung Service Centre.
A Bluetooth connection is not established on your Gear Fit and the
mobile device are disconnected
•
Ensure that the Bluetooth feature on both devices is activated.
•
Ensure there are no obstacles, such as walls or electrical equipment, between the devices.
•
Ensure that the latest version of the Gear Fit Manager application is installed on the
mobile device.
•
Ensure that your Gear Fit and the other Bluetooth device are within the Bluetooth
connection range (10 m). The distance may vary depending on the environment the
devices are used in.
•
Restart both devices and launch the Gear Fit Manager on the mobile device again.
Your Gear Fit receives notifications at an interval different than the
one you set on the mobile device
Ensure that you set the Gear Fit’s time and date to be updated automatically and the Gear Fit
is connected to the mobile device.