USER MANUAL SM-T395 English (EU). 11/2018. Rev.1.0 www.samsung.
Table of Contents Basics Apps and features 4 6 47 49 56 61 65 67 69 70 80 86 90 91 97 103 105 106 107 109 110 112 116 120 121 9 14 19 20 22 24 24 26 28 32 43 45 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Protective case Turning the device on and off Initial setup Samsung account Transferring data from your previous device Understanding the screen Notification panel Entering text 2 Installing
Table of Contents Settings 160 161 162 163 164 164 123 Introduction 123 Connections 125 Wi-Fi 127 Bluetooth 129 Data saver 129 NFC and payment 132 Mobile Hotspot and Tethering 133 More connection settings 134 Sounds and vibration 135 Notifications 135 Display 136 Blue light filter 137 Screensaver 137 Wallpaper 138 Advanced features 139 Device maintenance 141 Apps 142 Lock screen 143 Smart Lock 143 Biometrics and security 145 Face recognition 148 Fingerprint recognition 151 Samsung Pass 153 Secure Folder
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics • Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About tablet → Regulatory information. Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Basics • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording
Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
Basics Device layout and functions Package contents Check the product box for the following items: • Device • Battery • USB cable • USB power adaptor • Quick start guide • S Pen • Tweezers • S Pen nibs • Protective case • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices.
Basics Device layout Front camera Proximity/Light sensor Speaker Power key Volume key Touchscreen Recents key Back key Home key (Fingerprint recognition sensor) Multipurpose jack (USB Type-C) Rear camera Microphone Main antenna GPS antenna Flash Back cover NFC antenna Speaker Earphone jack Microphone 10
Basics Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable and will cause dots or spots in pictures.
Basics S Pen S Pen button S Pen nib Tweezers Name S Pen nib S Pen button Tweezers Functions • Use the S Pen to write, draw, or perform touch actions on the screen. The Recents key and the Back key can be used with the S Pen. • Hover the S Pen over items on the screen to access additional S Pen features, such as the Air view feature. • Hover the S Pen over the screen and press the S Pen button to display the Air command features.
Basics Replacing the S Pen nib If the nib is dull, replace it with a new one. 1 Firmly hold the nib with the tweezers and remove it. 2 Insert a new nib into the S Pen. Be careful not to pinch your fingers with the tweezers.
Basics • Do not reuse old nibs. Doing so may cause the S Pen to malfunction. • Do not press the nib excessively when inserting the nib into the S Pen. • Do not insert the round end of the nib into the S Pen. Doing so may cause damage to the S Pen or your device. • Do not bend or apply excessive pressure with the S Pen while using it. The S pen may be damaged or the nib may be deformed. • If you use the S Pen at sharp angles on the screen, the device may not recognise the S Pen actions.
Basics 2 Insert the battery with the battery’s gold-coloured contacts properly aligned with the device’s contacts. 3 Replace the back cover. Press Ensure that the the back cover is closed tightly to prevent water and dust from entering the device. Open or loose back cover may allow water and dust to enter the device and cause damage. Use only Samsung-approved back covers and accessories with the device.
Basics Removing the battery 1 2 Remove the back cover. Pull out the battery. Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. • Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
Basics 1 2 Connect the USB cable to the USB power adaptor. 3 4 Plug the USB power adaptor into an electric socket. Plug the USB cable into the device’s multipurpose jack. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Do not remove the battery before removing the charger. This may damage the device. Reducing the battery consumption Your device provides various options that help you conserve battery power.
Basics Battery charging tips and precautions • When the battery power is low, the battery icon appears empty. • If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device. • If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly.
Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. • Use only a nano-SIM card. • Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards. Some LTE services may not be available depending on the service provider. For more information about service availability, contact your service provider.
Basics Removing the SIM or USIM card 1 2 Remove the back cover and battery. Pull out the SIM or USIM card. Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device.
Basics 1 2 Remove the back cover and battery. 3 Replace the battery and back cover. Insert a memory card with the gold-coloured contacts facing downwards. Removing the memory card Before removing the memory card, first unmount it for safe removal. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → UNMOUNT. 1 2 3 Remove the back cover and battery. Pull out the memory card. Replace the battery and back cover.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Basics Removing the protective case Twist the top edge of the case until the device protrudes from it, and then remove the device from the case. Installing the S Pen Insert the S Pen into the top of the protective case. Do not insert the S Pen backwards into the protective case.
Basics Turning the device on and off Press and hold the Power key for a few seconds to turn on the device. When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device. To turn off the device, press and hold the Power key, and then tap Power off. • If your device is frozen and unresponsive, press and hold the Power key and the Volume key down simultaneously for more than 7 seconds to restart it.
Basics 3 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 4 5 Follow the on-screen instructions to proceed the initial setup. 6 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. 7 Select features you want to use and complete the initial setup.
Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address.
Basics Registering an existing Samsung account If you already have a Samsung account, register it to the device. 1 2 3 Launch the Settings app and tap Cloud and accounts → Accounts → Add account. Tap Samsung account → SIGN IN. Enter your email address and password, and then tap SIGN IN. If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information.
Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Basics 1 On the previous device, launch Smart Switch. If you do not have the app, download it from Galaxy Apps or Play Store. 2 3 4 5 6 On your device, launch the Settings app and tap Cloud and accounts → Smart Switch. Place the devices near each other. On the previous device, tap WIRELESS → SEND. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device.
Basics Transferring backup data from a computer Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device. 1 2 On the computer, visit www.samsung.com/smartswitch to download Smart Switch. On the computer, launch Smart Switch.
Basics Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Backing up data 1 2 On your previous device, sign in to your Samsung account. Launch the Settings app, select the backup option, and back up your data.
Basics Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud. 2 3 Tap → Settings → Sync settings. Tap the switches next to the items you want to sync with. Checking data You can check the saved items and used memory of your Samsung Cloud. Launch the Settings app and tap Cloud and accounts → Samsung Cloud.
Basics Tapping Tap the screen. Tapping and holding Tap and hold the screen for approximately 2 seconds. Dragging Tap and hold an item and drag it to the target position.
Basics Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. A widget An app A folder News screen indicator. View the latest articles in various categories.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, press the Home key or the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area and tap Home screen settings → Apps button → Show Apps button → APPLY.
Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. 1 On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. 2 Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. • Adding more apps Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app by dragging it to the folder.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or the Home key to turn on the screen.
Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it. • Swipe: Swipe in any direction on the screen to unlock it.
Basics Screen capture Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area. Capturing a screenshot Use the following methods to capture a screenshot. Captured screenshots will be saved in Gallery. • Key capture: Press and hold the Volume Down key and the Power key simultaneously. • Swipe capture: Swipe your hand to the left or right across the screen.
Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen. You can open the notification panel, even on the locked screen. You can use the following functions on the notification panel. Launch Settings.
Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to another location.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • When the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START. • Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. View more keyboard functions.
Basics Additional keyboard functions • : Predict words based on your input and show word suggestions. To return to the keyboard functions list, tap . • : Enter emoticons. • : Enter stickers. • : Attach animated GIFs. • : Enter text by voice. • • : Change the keyboard settings. → : Switch to handwriting mode. Switch to the standard keyboard. • • → View information about editing handwriting. : Add an item from the clipboard. → : Switch to the floating or split keyboard.
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap ENABLE. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features S Pen features Air command To open the Air command panel, hover the S Pen over the screen and press the S Pen button. You can also tap the Air command icon. You can access useful features and frequently used apps. Air command settings View all notes Create note Smart select Air command icon Screen write Add shortcuts • Create note: Launch Samsung Notes and create a new note. Refer to Samsung Notes for more information. • View all notes: Launch Samsung Notes and view all notes.
Apps and features • PENUP: Post your artwork, view others’ artwork, and get useful drawing tips. • Add shortcuts: Add shortcuts to frequently used apps to the Air command panel. Refer to Add shortcuts for more information. • : Change the Air command settings. Air command icon When the Air command panel is closed, the Air command icon will remain on the screen. You can open the Air command panel by tapping the icon. To move the icon, tap and drag it to a new location.
Apps and features 3 Select an option to use with the selected area. • Draw: Write or draw on the screen. • Share: Share the selected area with others. • Save: Save the selected area in Gallery. Screen write Capture screenshots to write or draw on them. 1 When there is content you want to capture, open the Air command panel and tap Screen write. The current screen is automatically captured and the editing toolbar appears on the screen.
Apps and features 4 Select an option to use with the screenshot. • Crop: Crop the screenshot. • Share: Share the screenshot with others. • Save: Save the screenshot in Gallery. It is not possible to capture a screenshot while using some apps. Add shortcuts Add shortcuts to frequently used apps or functions to the Air command panel. On the Air command panel, tap Add shortcuts and select apps or functions to open from the panel. To edit shortcuts, open the Air command panel and tap → Shortcuts.
Apps and features Using Air Button Hovering the S Pen over items in some apps, such as Gallery, will display Air Button on the preview window. You can perform various actions directly from the preview window using Air Button. Air Button If this feature is not activated, launch the Settings app, tap Advanced features → S Pen → Air view, and then tap the switch to activate it. Pen Select While pressing and holding the S Pen button, drag the S Pen over text or item lists to select multiple items or text.
Apps and features Direct pen input Fill in forms and write messages using your handwriting with the S Pen. 1 2 Hover the S Pen over a text field. 3 Write with the S Pen. Tap to open the handwriting field. If this feature is not activated, launch the Settings app, tap Advanced features → S Pen → Direct pen input, and then tap the switch to activate it.
Apps and features Screen off memo You can quickly create memos by writing on the screen without turning on it. To activate this feature, launch the Settings app, tap Advanced features → S Pen, and then tap the Screen off memo switch to activate it. When the screen is off, write a memo with the S Pen. When you are finished writing the memo, tap SAVE IN NOTES. Then, the memo will be saved in Samsung Notes. To view memos, launch the Samsung Notes app and tap 55 → Screen off memo.
Apps and features Phone Introduction Make or answer voice and video calls. Making calls 1 Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap 2 Tap to make a voice call, or tap to open the keypad. to make a video call. Access additional options. Create a new contact. Add the number to an existing contact. Preview the phone number. Delete a preceding character. Hide the keypad.
Apps and features Making calls from call logs or contacts list Tap RECENTS or CONTACTS, and then swipe to the right on a contact or a phone number to make a call. If this feature is deactivated, launch the Settings app, tap Advanced features, and then tap the Swipe to call or send messages switch to activate it. Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap CONTACTS → → Speed dial numbers, select a speed dial number, and then add a phone number.
Apps and features Receiving calls Answering a call When a call comes in, drag outside the large circle. Rejecting a call When a call comes in, drag outside the large circle. To send a message when rejecting an incoming call, drag the SEND MESSAGE bar upwards. You can send a text message or a sticker to reject a call. If Add reminder is selected, a reminder will be saved to alert you of the rejected call one hour later.
Apps and features Options during calls If the area around the rear camera is covered, unwanted noises may incur during a call. Remove accessories, such as a screen protector or stickers, around the rear camera area. During a voice call The following actions are available: • VOLUME: Adjust the volume. • : Access additional options. • Add call: Dial a second call. • Extra volume: Increase the volume. • Bluetooth: Switch to a Bluetooth headset if it is connected to the device.
Apps and features Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 2 Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap 3 to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact. Adding a phone number to Contacts from the calls list 1 2 3 Launch the Phone app and tap RECENTS. Tap the contact.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. 3 Tap SAVE.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. 2 3 4 Select a storage location to import contacts from. Tick VCF files or contacts to import and tap DONE. Select a storage location to save contacts to and tap IMPORT. Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
Apps and features Searching for contacts Launch the Contacts app. Use one of the following search methods: • Scroll up or down the contacts list. • Drag a finger along the index at the left side of the contacts list to scroll through it quickly. • Tap the search field at the top of the contacts list and enter search criteria. Tap the contact. Then take one of the following actions: • : Add to favourite contacts. • / • : Compose a message. • : Compose an email. : Make a voice or video call.
Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • The profile sharing feature may not be available depending on the region or service provider. • The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device. 1 2 3 Launch the Contacts app and select your profile. Tap EDIT, edit your profile, and tap SAVE.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 3 Launch the Messages app and tap . Add recipients and tap COMPOSE. Enter a message. Access additional options. Edit recipients. Add recipients from the contacts list. Attach files. Send the message. Enter a message. 4 Tap Enter stickers. to send the message.
Apps and features Viewing messages Messages are grouped into message threads by contact. You may incur additional charges for receiving messages when you are roaming. 1 2 3 Launch the Messages app and tap CONVERSATIONS. On the messages list, select a contact. View your conversation. To reply to the message, tap Enter message, enter a message, and then tap . Blocking unwanted messages Block messages from specific numbers added to your block list.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. Bookmark the current webpage. Access additional options. Move between pages.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password. Activating secret mode Tap → Turn on Secret mode. If you are using this feature for the first time, set whether to use a password for secret mode. In secret mode, you cannot use some features, such as screen capture. In secret mode, the device will change the colour of the toolbars.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. 3 Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Launch the Camera app. • Some methods may not be available depending on the region or service provider.
Apps and features Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap to take a photo or tap to record a video. Switch between the front and rear cameras. Shooting modes Preview thumbnail Take a photo. Current mode Record a video. Camera settings Options for current shooting mode • To adjust the brightness of photos or videos, tap the screen. When the adjustment bar appears, drag on the adjustment bar towards or .
Apps and features Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently. Drag to the preview screen. Zooming in and out Use various methods to zoom in or out. • Spread two fingers apart on the screen to zoom in, and pinch to zoom out. • Control the zoom with one finger. Drag on the zoom bar towards or . Zooming features are available only when using the rear camera.
Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. You can edit the shooting modes list. On the preview screen, tap → Edit camera modes. Alternatively, tap and hold the shooting modes list on the preview screen. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.
Apps and features HDR mode Take photos with rich colours and reproduce details even in bright and dark areas. On the shooting modes list, tap HDR. Without effect With effect Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap NIGHT. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene. To get the best shots using panorama mode, follow these tips: • Move the camera slowly in one direction.
Apps and features Continuous shot mode Take a series of photos of moving subjects. On the shooting modes list, tap CONTINUOUS SHOT. Tap and hold to take several photos continuously. Animated GIF mode Create an animated photo from a series of photos. On the shooting mode list, tap ANIMATED GIF. You must first add this mode to the shooting modes list before you can use it. On the preview screen, tap → Edit camera modes → Rear camera, and then tick Animated GIF.
Apps and features Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap SELFIE. to switch to the front Face the front camera lens. Tap to take a photo. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.
Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. 2 3 4 On the shooting modes list, tap WIDE SELFIE. to switch to the front Face the front camera lens. When the device detects your face, show your palm to the front camera. After recognising your palm, a countdown timer will appear.
Apps and features • Make sure to keep the white frame inside the viewfinder window. • The subjects should remain still while taking wide self-portraits. • The top and bottom parts of the image displayed on the preview screen may be cut out of the photo depending on the shooting conditions. Customising camera settings Options for current shooting mode On the preview screen, use the following options. The available options may vary depending on the shooting mode and which camera is being used.
Apps and features FRONT CAMERA • Picture size: Select a resolution for photos. Using a higher resolution will result in higher quality photos, but they will take up more memory. • Video size: Select a resolution for videos. Using a higher resolution will result in higher quality videos, but they will take up more memory. • Timer: Select the length of the delay before the camera automatically takes a photo.
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories to share with others. Viewing images 1 2 Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Add a sticker. Draw on the image. Apply a filter or effect. Share the image with others. Modify the image. Delete the image.
Apps and features You can create a GIF animation or collage from multiple images. On the list, tap → Create GIF or Create collage, and then select images. Searching for images Launch the Gallery app and tap locations, or documents. to view images sorted by category, such as types, To search for images by entering keywords, tap the search field. Viewing videos 1 2 3 Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the Tap icon on the preview thumbnail.
Apps and features Viewing the details of images and videos You can view file details, such as people, location, and basic information. If there is auto created content, such as a story or a GIF, the content will also be displayed. While viewing an image or on the video preview screen, drag upwards on the screen. File details will appear. You can also view related content by tapping information on the screen. Edit information.
Apps and features 3 Select albums to hide and tap APPLY. To show albums again, tap → Hide or unhide albums, deselect albums to show, and then tap APPLY. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories. To create stories automatically, you must capture or save multiple images and videos. Launch the Gallery app, tap STORIES, and then select a story.
Apps and features Sharing albums Create albums and share them with your family and friends saved in your contacts. They can view shared albums on devices signed in to their Samsung account, such as smartphones, TVs, or refrigerators. • To use this feature, your phone number must be verified. • To use this feature, you must register and sign in to your Samsung account. • You may incur additional charges when sharing files via the mobile network.
Apps and features Adding images or videos to an album 1 2 3 4 Launch the Gallery app and tap SHARED. Select an album to add images or videos. Tap ADD and tick images or videos to add. Tap DONE. Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature. Split screen view 1 2 Press the Recents key to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window.
Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Switch locations between app windows. Close the app. Switch the selected window to a pop-up view. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
Apps and features Adding app pairs to the Home screen When you add app pairs to the Home screen, you can launch two apps in the split screen view with a single tap. Tap the bar between the app windows and tap . The current app pair will be added on the Home screen.
Apps and features Pop-up view 1 2 Press the Recents key to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Additional options Send feedback.
Apps and features Samsung Notes Introduction Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 Launch the Samsung Notes app and tap . Select an input method from the toolbar at the top of the screen and compose a note. Enter text using the keyboard. Insert an image or a voice recording. Write or draw with pens. Paint with brushes.
Apps and features Composing notes with handwriting On the note composer screen, tap Pen to write or draw with the S Pen. Undo Redo Eraser Select and edit. Easy writing pad Pen Changing the pen settings When writing or drawing on the screen, tap colour. to change the pen type, line thickness, or pen Change the pen type. Change the line thickness. Change the pen colour. Select a new colour using the colour picker.
Apps and features Using the eraser When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. To change the eraser type, tap once more. • Erase line by line: Erase the line you select. • Erase touched area: Erase only the area you select. You can adjust the size of the eraser by dragging the size adjustment bar. • ERASE ALL: Clear the note.
Apps and features Editing handwritten notes Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. 1 When there is handwriting on the note, tap once more. To change the shape of the selection, tap 2 . Tap or draw a line around the input to select. To move the input to another location, select the input, and then drag it to a new location. To change the size of the selection, tap the input and drag a corner of the frame that appears.
Apps and features 3 Edit the input using the available options. • Cut: Cut out the input. To paste it to another location, tap and hold the location, and then tap Paste. • Copy: Copy the input. To paste it to another location, tap and hold the location, and then tap Paste. • Delete: Delete the input. • Extract text: Extract text from the selected area. To paste or copy the text to a note, tap PASTE TO NOTE or COPY. • More → Move to front: Send the input to the front.
Apps and features Inserting images into a note On the note composer screen, tap → Image. Tap CAMERA → to take a photo, or tap GALLERY or OTHER to select an image. The image will be inserted into your note. Inserting voice recordings into a note On the note composer screen, tap → Voice to make a voice recording. Tap recording. The voice recording will be inserted into your note. to stop Pinning a note to the Home screen Pin a note to the Home screen to quickly view it or open and edit it.
Apps and features PENUP Introduction PENUP is a social network service for sharing artwork drawn with the S Pen. Post your artwork, view others’ artwork, and get useful drawing tips. Your activities Your profile View artwork by category. Post your artwork. You can sign in to PENUP with your Samsung account or other SNS accounts.
Apps and features Posting your artwork Post your artwork created in Samsung Notes or other drawing apps to PENUP. 1 2 Open the Samsung folder, launch the PENUP app, and then tap . To post artwork from Gallery, tap From Gallery, select your artwork to post, and then tap DONE. To post new artwork, tap Drawing, draw artwork, and then tap DONE → Save and post. To post your draft, tap Drafts, finish artwork, and then tap DONE → Save and post. 3 Enter a title, description, and hashtag.
Apps and features Viewing artwork You can view other people’s artwork, make comments, and even mark them as favourites. You can also download artwork or set one as your wallpaper. Open the Samsung folder, launch the PENUP app, and then select a post you want to view. Set the artwork as a favourite. View the users who like the artwork. View comments and add a comment. Repost the artwork. You can also view the users who reposted the artwork. To download artwork, tap → Download.
Apps and features Colouring images Using the various colours, create your own artwork. 1 2 3 Open the Samsung folder, launch the PENUP app, and then tap COLOURING. Select an image. Tap START COLOURING. Start colouring. 4 When you are finished, tap DONE.
Apps and features LIVE DRAWINGS Draw along as you watch the live drawing video that shows the process of completing an image. You can easily draw a nice image. 1 2 3 4 Open the Samsung folder, launch the PENUP app, and then tap LIVE DRAWINGS. Select an image. Tap LEARN TO DRAW. To draw on the image, tap to pause the playback. You can change the playback speed by tapping 5 When you are finished, tap . . The original image will be hidden and you can see the image you drew.
Apps and features Photo drawing Draw images on your photos and keep them as your own works of art. Select a photo from Gallery or take a photo and draw on the photo. After completing your drawing, you can see the image you drew by hiding the photo. 1 2 3 Open the Samsung folder and launch the PENUP app. Tap → Drawing → . Tap Take picture, take a photo, and then tap OK. Alternatively, tap Select from Gallery and select a photo.
Apps and features Calendar Introduction Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap 2 Enter event details. Set the duration. Select a sticker to display with the event. Enter a title. Change the event's colour. Select a calendar to save the event to. Set an alarm. Enter the location. Attach a map. Add a note.
Apps and features Creating tasks 1 2 3 Launch the Calendar app and tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task. Syncing events and tasks with your accounts 1 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. 2 Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate it.
Apps and features Samsung Flow Introduction Samsung Flow allows you to easily connect your tablet to your smartphone and use them conveniently, such as checking notifications or sharing contents. Samsung Flow must be installed on both devices that you want to connect. If Samsung Flow is not installed, download it from Galaxy Apps or Play Store. • This feature is only available on some Samsung Android devices. • To use this feature, you must activate Bluetooth feature on your tablet and your smartphone.
Apps and features Sharing mobile data connection Share your smartphone’s mobile data connection with your tablet using a mobile hotspot when the Internet connection is not available on your tablet. 1 2 On your tablet, open the Samsung folder and launch the Samsung Flow app. Tap → Connect to Mobile Hotspot. You can access the Internet on your tablet using your smartphone’s mobile data connection. • Your smartphone must support the mobile hotspot feature.
Apps and features Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM. Setting alarms Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set other various alarm options, and then tap SAVE. To open the keypad to enter an alarm time, tap the time input field. To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH 1 2 Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. 3 Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET.
Apps and features TIMER 1 2 Launch the Clock app and tap TIMER. Set the duration, and then tap START. To open the keypad to enter the duration, tap the duration input field. 3 Tap DISMISS when the timer goes off. Calculator Perform simple or complex calculations. Launch the Calculator app. You can see the calculation history at the upper part of the screen. To clear the history, tap CLEAR HISTORY. To use the unit conversion tool, tap or temperature, into other units. .
Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information depending on the time or location that Bixby provides by analysing your usage patterns and your routine. • To view more content, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. Opening Bixby Home 1 On the Home screen, swipe to the right. The Bixby Home screen will appear.
Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen. In the evening, you can view alarms, check your daily activity, and view your friends’ feeds. The content and order of the cards update automatically at a specified interval.
Apps and features Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. • To use location reminders, the GPS feature must be activated. Starting Reminder You can start Reminder from Bixby Home. 1 On the Home screen, swipe to the right.
Apps and features 3 Tap START. If the Add Reminder on Home screen option is ticked, you can launch the Reminder app ( ) from the Home screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’. 1 2 3 4 Launch the Reminder app.
Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Editing reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 On the reminders list, select a reminder to edit and tap EDIT. Alternatively, drag the reminder to the right and tap Edit.
Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap COMPLETE. Alternatively, drag the reminder to the left. Restoring reminders Restore reminders that have been completed. 1 2 On the reminders list, tap → Completed → EDIT. Tick items to restore and tap RESTORE. Reminders will be added to the reminders list and you will be reminded at the preset times.
Apps and features SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your tablet. • Connecting with nearby devices: Connect with nearby devices, such as Bluetooth headsets or wearable devices, easily and quickly.
Apps and features • To use SmartThings, your tablet and other devices must be connected to a Wi-Fi or mobile network. • To fully use SmartThings, you must register and sign in to your Samsung account. • The devices you can connect may vary depending on the region or service provider. To see the list of connectable devices, launch the SmartThings app and tap SUPPORTED DEVICES. • Available features may differ depending on the connected device.
Apps and features 3 Select a device from the list. under ADD DEVICE MANUALLY and select a If there is no device on the list, tap device type. Or, tap Search and enter the device or model name. 4 Follow the on-screen instructions to register devices. Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. 1 Launch the SmartThings app and tap Devices.
Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command. Launch the SmartThings app, select a location, tap → Add scene, and then set scene options. You can set the scene name, icon, and devices. Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Apps and features Using additional features • Link Sharing: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified. • Share to device: Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with SmartThings supported devices. You can also view your device’s displayed content on a large screen by connecting your device to a Smart View-enabled TV or monitor.
Apps and features Play Music Discover, listen to, and share music on your device. You can upload music collections stored on your device to the cloud and access them later. Play Movies & TV Purchase or rent videos, such as movies and TV programmes, from Play Store. Drive Store your content on the cloud, access it from anywhere, and share it with others. YouTube Watch or create videos and share them with others.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
Settings • Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services. Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode. • NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products.
Settings Wi-Fi Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Turn off Wi-Fi to save the battery when not in use. Connecting to a Wi-Fi network 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Select a network from the Wi-Fi networks list. Networks that require a password appear with a lock icon. Enter the password and tap CONNECT.
Settings Sending and receiving data You can share data, such as contacts or media files, with other devices. The following actions are an example of sending an image to another device. 1 2 3 Launch the Gallery app and select an image. Tap → Wi-Fi Direct and select a device to transfer the image to. Accept the Wi-Fi Direct connection request on the other device. If the devices are already connected, the image will be sent to the other device without the connection request procedure.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth, and then select a device to transfer the image to. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.
Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar. Data saver feature activated To select apps to use data without restriction, tap Allow app while Data saver on and select apps.
Settings Using the NFC feature Use the NFC feature to send images or contacts to other devices, and read product information from NFC tags. 1 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. 2 Place the NFC antenna area on the back of your device near an NFC tag. The information from the tag appears. Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.
Settings Sending data Allow data exchange when your device’s NFC antenna touches the other device’s NFC antenna. 1 On the Settings screen, tap Connections → NFC and payment and tap the switch to activate it. 2 3 4 Tap the Android Beam switch to activate it. Select an item and touch the other device’s NFC antenna to your device’s NFC antenna. When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail.
Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature. • Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection with computers or other devices.
Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration. • Sound mode: Set the device to use sound mode, vibration mode, or silent mode. • Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges. With number Without number To customise notification settings for more apps, tap ADVANCED and select an app. Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display.
Settings • Screen timeout: Set the length of time the device waits before turning off the display’s backlight. • Block accidental touches: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag. • Screensaver: Set the device to launch a screensaver when the device is charging. Refer to Screensaver for more information. Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen.
Settings Screensaver You can set to display images as a screensaver when the screen turns off automatically. The screensaver will be displayed when the device is charging. 1 2 On the Settings screen, tap Display → Screensaver and tap the switch to activate it. Select an option. If you select Photo Frame or Photos, a slideshow with selected images will start. If you select Photo Table, selected images will appear as small cards and overlap. 3 4 Tap to select albums for displaying images.
Settings Advanced features Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors. • S Pen: Change the settings for using the S Pen. Refer to S Pen features for more information about AIR COMMAND, Air view, and Screen off memo. • Daily Board: Set the device to show a slideshow with selected images.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Storage Memory Using the quick optimisation feature On the Settings screen, tap Device maintenance → OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions. • Clearing some memory.
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You may not receive notifications from some apps that use power saving mode.
Settings Storage Check the status of the used and available memory. On the Settings screen, tap Device maintenance → Storage. • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.
Settings Lock screen Options Change the settings for the locked screen. On the Settings screen, tap Lock screen. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. • Secure lock settings: Change screen lock settings for the selected lock method.
Settings Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected. For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself. • This feature will be available to use after you set a screen lock method. • If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.
Settings • Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device. You can also allow the Google location service to provide more accurate information about the location of your device. • Security update: View the version of your device’s security system and check for updates. • Install unknown apps: Set the device to allow the installation of apps from unknown sources.
Settings Face recognition You can set the device to unlock the screen by recognising your face. • If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.
Settings Registering your face For better face registration, register your face indoors and out of direct sunlight. 1 2 On the Settings screen, tap Biometrics and security → Face Recognition. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one. 3 4 Select whether you are wearing glasses or not and tap CONTINUE. 5 Position your face inside the frame on the screen. Hold the device with the screen facing towards you and look at the screen.
Settings Deleting the registered face data You can delete face data that you have registered. 1 2 3 On the Settings screen, tap Biometrics and security → Face Recognition. Unlock the screen using the preset screen lock method. Tap Remove face data. Once the registered face is deleted, all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Samsung Pass (Samsung account verification and web sign-in) • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider.
Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The Home key contains a fingerprint recognition sensor. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • Covering the fingerprint recognition area with protective films, stickers, or other accessories may decrease the fingerprint recognition rate.
Settings Deleting fingerprints You can delete registered fingerprints. 1 2 3 4 On the Settings screen, tap Biometrics and security → Fingerprint Scanner. Unlock the screen using the preset screen lock method. Tap EDIT. Tick fingerprints to delete and tap REMOVE. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass for more information.
Settings Samsung Pass Samsung Pass allows you to sign in to your Samsung account, or webpages more easily and securely via your biometric data, such as fingerprints, rather than entering your login information. Register your biometric data to Samsung Pass and set to sign in to supported webpages using the data via Samsung Pass. • To use this feature, your device must be connected to a mobile network. • To use this feature, you must register and sign in to your Samsung account.
Settings Verifying the Samsung account password You can use Samsung Pass to verify your Samsung account password. You can use your biometric data instead of entering your password, for example, when you purchase content from Galaxy Apps. 1 2 3 On the Settings screen, tap Biometrics and security → Samsung Pass. Unlock the screen using the preset screen lock method. Tap → Settings → Samsung account, and then tap the Use with Samsung Pass switch to activate it.
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Settings Setting up Secure Folder 1 Open the Samsung folder and launch the Secure Folder app. Alternatively, launch the Settings app and tap Biometrics and security → Secure Folder. 2 3 4 Tap START. Tap SIGN IN and sign in to your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder, tap → Customise icon.
Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. 1 2 3 Open the Samsung folder, launch the Secure Folder app, and then tap Add files. Tap Images, tick images to move, and then tap DONE. Tap MOVE. The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap COPY.
Settings Adding apps Add an app to use in Secure Folder. 1 2 Open the Samsung folder, launch the Secure Folder app, and then tap Add apps. Tick one or more apps installed on the device and tap ADD. To install apps from Play Store or Galaxy Apps, tap DOWNLOAD FROM PLAY STORE or DOWNLOAD FROM GALAXY APPS. Removing apps from Secure Folder Tap Edit apps, tick apps, and then tap Disable or Uninstall.
Settings Backing up and restoring Secure Folder Back up content and apps in Secure Folder to Samsung Cloud using your Samsung account and restore them later. Backing up data 1 Open the Samsung folder, launch the Secure Folder app, and then tap → Settings → Backup and restore. 2 3 4 Tap Add account and register and sign in to your Samsung account. Tap Back up Secure Folder data. Tick items you want to back up and tap BACK UP NOW. Data will be backed up to Samsung Cloud.
Settings Cloud and accounts Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch. On the Settings screen, tap Cloud and accounts. Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.
Settings Users Set up additional user accounts for other users to use the device with personalised settings, such as email accounts, wallpaper preferences, and more. Following types of user accounts are available: • Administrator: The administrator account is created only when setting up the device for the first time, and cannot be created more than one. This account has full control of the device including user account management. You can add or delete user accounts only when using this account.
Settings Switching users Tap the user account icon at the top of the locked screen and select an account to switch to. Locked screen Managing users When using the owner account, you can delete accounts or change account settings. To delete a user account, tap next to the account and then tap Delete user. To change an account’s settings, tap next to an account. Google Configure settings for some features provided by Google. On the Settings screen, tap Google.
Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • Vision: Customise the settings to improve accessibility for visually impaired users. • Hearing: Customise the settings to improve accessibility for users with hearing impairment. • Dexterity and interaction: Customise the settings to improve accessibility for users who have reduced dexterity.
Settings General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language. Refer to Adding device languages for more information. • Date and time: Access and alter the settings to control how the device displays the time and date.
Settings 3 To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list. To change the default language from your languages list, drag next to a language and move it to the top of the list. Then, tap DONE.
Settings User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About tablet Access your device’s information. On the Settings screen, tap About tablet. To change your device’s name, tap EDIT. • Status: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Calls are not connected • Ensure that you have accessed the right cellular network. • Ensure that you have not set call barring for the phone number you are dialling. • Ensure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected.
Appendix The battery does not charge properly (For Samsung-approved chargers) • Ensure that the charger is connected properly. • If the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-coloured contacts and try charging the battery again. The battery depletes faster than when first purchased • When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
Appendix Error messages appear when opening multimedia files If you receive error messages or multimedia files do not play when you open them on your device, try the following: • Free some memory by transferring files to a computer or deleting files from your device. • Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate licence or key to play the file. • Ensure that the file formats are supported by the device.
Appendix A connection is not established when you connect the device to a computer • Ensure that the USB cable you are using is compatible with your device. • Ensure that you have the proper driver installed and updated on your computer. • If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer. Your device cannot find your current location GPS signals may be obstructed in some locations, such as indoors.
Appendix The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards, and then drag the next to the brightness adjustment bar and tap the notification panel downwards. Tap Show control on top switch to activate it. Samsung Cloud does not work • Ensure that you are connected to a network properly. • During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later.
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