SM-G9600/DS User Manual English (HK). 04/2018. Rev.1.1 www.samsung.
Table of Contents Basics 4 6 9 13 19 23 26 27 30 32 34 46 48 90 92 93 118 123 125 132 138 141 142 143 144 145 151 153 153 155 155 157 160 164 165 175 176 Read me first Device overheating situations and solutions Device layout and functions Battery SIM or USIM card (nano-SIM card) Memory card (microSD card) Turning the device on and off Initial setup Samsung account Transferring data from your previous device Understanding the screen Notification panel Entering text Apps and features 51 53 79 83 87 Insta
Table of Contents Settings 222 Cloud and accounts 223 Samsung Cloud 225 Smart Switch 228 Google 229 Accessibility 229 General management 230 Software update 231 User manual 231 About phone 178 Introduction 178 Connections 179 Wi-Fi 181 Bluetooth 183 Data saver 184 NFC and payment 186 Mobile Hotspot and Tethering 187 SIM card manager 188 More connection settings 190 Sounds and vibration 191 Dolby Atmos (surround sound) 192 Notifications 192 Display 193 Blue light filter 194 Changing the screen mode or adj
Basics Read me first Please read this manual before using the device to ensure safe and proper use. • Descriptions are based on the device’s default settings. • Some content may differ from your device depending on the region, service provider, model specifications, or device’s software. • Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device.
Basics Maintaining water and dust resistance Your device supports water- and dust-resistance. Follow these tips carefully to maintain the water- and dust-resistance of your device. Failure to do so may result in damage to your device. • Do not immerse the device in fresh water deeper than 1.5 m or keep it submerged for more than 30 minutes. If you immerse the device in any liquid other than fresh water, such as salt water, ionised water, or alcoholic beverage, liquid will enter the device faster.
Basics Device overheating situations and solutions When the device heats up while charging the battery While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charger may stop charging.
Basics • When using apps that require more power or using apps for extended periods – – When playing high-quality games for extended periods – – When recording videos for extended periods – – When streaming videos while using the maximum brightness setting – – When connecting to a TV • While multitasking (or, when running many apps in the background) – – When using Multi window – – When updating or installing apps while recording videos – – When downloading large files during a video call – – When recording
Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • If the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.
Basics Device layout and functions Package contents Refer to the quick start guide for package contents. • The items supplied with the device and any available accessories may vary depending on the region or service provider. • The supplied items are designed only for this device and may not be compatible with other devices. • Appearances and specifications are subject to change without prior notice. • You can purchase additional accessories from your local Samsung retailer.
Basics Device layout Proximity/Light sensor Speaker Iris recognition LED Front camera LED indicator Iris recognition camera Volume key Power key Bixby key Edge screen Edge screen Touchscreen Multipurpose jack (USB Type-C) 10
Basics Rear camera MST antenna SIM card / Memory card tray Microphone Flash GPS antenna Heart rate sensor Fingerprint recognition sensor NFC antenna / Wireless charging coil Main antenna Speaker Earphone jack Microphone When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
Basics Hard keys Volume key Power key Bixby key Key Function • Press and hold to turn the device on or off. Power • Press to turn on or lock the screen. • Press to open Bixby Home. Refer to Bixby for more information. Bixby • Press and hold to launch Bixby Voice. Refer to Bixby Voice for more information. • Press to adjust the device volume.
Basics Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device. Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty. To save energy, unplug the charger when not in use.
Basics Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable. Do not plug a Micro USB cable into your device’s multipurpose jack. Doing so may damage the device. The Micro USB connector is used for charging the battery and connecting to a computer via the Micro USB cable.
Basics Charging other devices Use the USB connector (USB Type-C) to charge another mobile device with your device’s battery. Plug the USB connector (USB Type-C) into your device’s multipurpose jack, and connect your device and the other device via the other device’s USB cable. When charging starts, the battery charging icon will appear on the other device’s screen.
Basics Reducing the battery consumption Your device provides various options that help you conserve battery power. • Optimise the device using the device maintenance feature. • When you are not using the device, turn off the screen by pressing the Power key. • Activate power saving mode. • Close unnecessary apps. • Deactivate the Bluetooth feature when not in use. • Deactivate the Wi-Fi feature when not in use. • Deactivate auto-syncing of apps that need to be synced. • Decrease the backlight time.
Basics Fast charging The device has a built-in fast charging feature. You can charge the battery more quickly while the device or its screen is turned off. Increasing the charging speed To increase the charging speed, turn the device or its screen off when you charge the battery. While charging the battery when the device is turned off, the icon appears on the screen.
Basics Charging the battery 1 Place the centre of the device’s back on the centre of the wireless charger. 2 After fully charging, disconnect the device from the wireless charger. The estimated charging time will appear on the screen. The actual charging time may vary depending on the charging conditions.
Basics SIM or USIM card (nano-SIM card) Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider. You can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device. In some areas, data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted. Use caution not to lose or let others use the SIM or USIM card.
Basics 1 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 3 Pull out the tray gently from the tray slot. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards. Place the primary SIM or USIM card on the tray 1 ( 1 ) and the secondary SIM or USIM card on the tray 2 ( 2 ).
Basics Correct card installation Nano-SIM card 1 Nano-SIM card 2 Nano-SIM card microSD card • Use only a nano-SIM card. • You cannot insert a nano-SIM card and a microSD card in tray 2 at the same time. Removing the SIM or USIM card 1 2 3 4 Insert the ejection pin into the hole on the tray to loosen the tray. Pull out the tray gently from the tray slot. Remove the SIM or USIM card. Insert the tray back into the tray slot.
Basics Using dual SIM or USIM cards If you insert two SIM or USIM cards, you can have two phone numbers or service providers for a single device. Activating SIM or USIM cards Launch the Settings app and tap Connections → SIM card manager. Select a SIM or USIM card and tap the switch to activate it. Customising SIM or USIM cards Launch the Settings app, tap Connections → SIM card manager, and then select a SIM or USIM card to access the following options: • Icon: Change the icon of the SIM or USIM card.
Basics Memory card (microSD card) Installing a memory card Your device’s memory card capacity may vary from other models and some memory cards may not be compatible with your device depending on the memory card manufacturer and type. To view your device’s maximum memory card capacity, refer to the Samsung website. • Some memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
Basics 1 2 3 4 1 5 Insert the ejection pin into the hole on the tray to loosen the tray. Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged. 2 Pull out the tray gently from the tray slot. When you remove the tray from the device, the mobile data connection will be disabled.
Basics 3 Place a memory card on the tray 2 with the gold-coloured contacts facing downwards. Tray 1 Tray 2 4 Gently press the memory card into the tray to secure it. If the card is not fixed firmly into the tray, the memory card may leave or fall out of the tray. 5 Insert the tray back into the tray slot. • If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device maintenance → Storage → → Storage settings → SD card → Format. Before formatting the memory card, remember to make backup copies of all important data stored in the memory card. The manufacturer’s warranty does not cover loss of data resulting from user actions.
Basics Emergency mode You can switch the device to emergency mode to reduce battery consumption. Some apps and functions will be restricted. In emergency mode, you can make an emergency call, send your current location information to others, sound an emergency alarm, and more. Activating emergency mode To activate emergency mode, press and hold the Power key, and then tap Emergency mode. The usage time left shows the time remaining before the battery power runs out.
Basics 2 Select your preferred device language and select . Select a language. 3 Select a Wi-Fi network and connect to it. If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup. 4 5 Follow the on-screen instructions to proceed the initial setup. Set a screen lock method to protect your device. You can protect your personal information by preventing others from accessing your device.
Basics 6 7 8 Sign in to your Samsung account. You can enjoy Samsung services and keep your data up to date and secure across all of your devices. Refer to Samsung account for more information. Get your content from Samsung Cloud or a previous device. Refer to Transferring data from your previous device for more information. Select features you want to use and complete the initial setup. The Home screen will appear.
Basics Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more. Create your Samsung account with your email address.
Basics 3 4 5 Enter your Samsung account ID and password and tap SIGN IN. If you forget your account information, tap Find ID or Reset password. You can find your account information when you enter the required information. Read and agree to the terms and conditions and tap AGREE. Tap DONE to finish registering your Samsung account. Removing your Samsung account When you remove your registered Samsung account from the device, your data, such as contacts or events, will also be removed.
Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud. You can also copy them from your previous device via Smart Switch. • This feature may not be supported on some devices or computers. • Limitations apply. Visit www.samsung.com/hk/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.
Basics 3 Connect your device and the previous device using the previous device’s USB cable. Previous device Your device USB Connector (USB Type-C) The previous device's USB cable 4 5 In the previous device, tap ALLOW. Follow the on-screen instructions to transfer data from the previous device. Do not disconnect the USB cable or USB connector (USB Type-C) from the device when you are transferring files. Doing so may cause data loss or device damage.
Basics Understanding the screen Controlling the touchscreen • Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips. • Leaving the touchscreen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touchscreen when you do not use the device.
Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
Basics Navigation bar (soft buttons) When you turn on the device, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment. Show and hide button Back button Recents button Home button Button Function Show and hide • Double-tap to pin or hide the navigation bar.
Basics Turning on the screen using the Home button Hard press the Home button or the Home button area to turn on the screen. On the Always On Display, you can also turn on the screen by double-tapping the Home button. Setting the navigation bar Launch the Settings app, tap Display → Navigation bar, and then select an option. • Show and hide button: Add a button to hide or pin the navigation bar. You can set whether or not to display the button for each app.
Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. Edge panel handle A widget Bixby Home indicator. View your customised content.
Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area and tap Home screen settings → Apps button → Show Apps button → APPLY.
Basics Display the screen in landscape mode On the Home screen, tap and hold an empty area, tap Home screen settings, and then tap the Portrait mode only switch to deactivate it. Rotate the device until it is horizontal to view the screen in landscape mode. Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
Basics Creating folders Create folders and gather similar apps to quickly access and launch apps. 1 2 On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app. Drop the app when a folder frame appears around the apps. A new folder containing the selected apps will be created. Tap Enter folder name and enter a folder name. • Adding more apps Tap ADD APPS on the folder. Tick the apps to add and tap ADD. You can also add an app by dragging it to the folder.
Basics Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels. • Adding panels: Swipe to the left, and then tap . • Moving panels: Tap and hold a panel preview, and then drag it to a new location. • Deleting panels: Tap on the panel. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
Basics Indicator icons Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common. The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
Basics Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period. To unlock the screen, swipe in any direction when the screen turns on. If the screen is off, press the Power key or hard press the Home button or the Home button area to turn on the screen.
Basics • Password: Enter a password with at least four characters, numbers, or symbols to unlock the screen. • None: Do not set a screen lock method. • Intelligent Scan: Register both your face and irises to the device to unlock the screen more conveniently. Refer to Intelligent Scan for more information. • Face: Register your face to unlock the screen. Refer to Face recognition for more information. • Iris: Register your irises to unlock the screen. Refer to Iris recognition for more information.
Basics After capturing a screenshot, use the following options on the toolbar at the bottom of the screen: • Bixby Vision: Recognise content using Bixby Vision and search for relevant information. • Scroll capture: Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap Scroll capture, the screen will automatically scroll down and more content will be captured. • Draw: Write or draw on the screenshot. • Crop: Crop a portion from the screenshot.
Basics You can use the following functions on the notification panel. Launch Settings. Quick setting buttons Preferred SIM or USIM card for each option. Tap to access the SIM card manager. View the notification details and perform various actions. Clear all notifications. Access the notification settings. Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons.
Basics Entering text Keyboard layout A keyboard appears automatically when you enter text to send messages, create notes, and more. • When the keyboard is opened for the first time, the keyboard setup screen will appear. Set the input language, keyboard type, and keyboard settings and then tap START. • Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages. Additional keyboard functions View more keyboard functions.
Basics Changing the keyboard Tap to change the keyboard. To change the keyboard type, tap → Languages and types, select a language, and then select the keyboard type you want. • If the keyboard button ( ) does not appear on the navigation bar, launch the Settings app, tap General management → Language and input, and then tap the Show Keyboard button switch to activate it. • On a 3 x 4 KEYBOARD, a key has three or four characters.
Basics Copying and pasting 1 2 3 4 Tap and hold over text. Drag or to select the desired text, or tap Select all to select all text. Tap Copy or Cut. The selected text is copied to the clipboard. Tap and hold where the text is to be inserted and tap Paste. To paste text that you have previously copied, tap Clipboard and select the text. Dictionary Look up definitions for words while using certain features, such as when browsing webpages. 1 Tap and hold over a word that you want to look up.
Apps and features Installing or uninstalling apps Galaxy Apps Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Apps app. This app may not be available depending on the region or service provider. Installing apps Browse apps by category or tap the search field to search for a keyword. Select an app to view information about it. To download free apps, tap INSTALL.
Apps and features Managing apps Uninstalling or disabling apps Tap and hold an app and select an option. • Disable: Disable selected default apps that cannot be uninstalled from the device. • Uninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps → → Disabled, select an app, and then tap ENABLE. Setting app permissions For some apps to operate properly, they may need permission to access or use information on your device.
Apps and features Bixby Introduction Bixby is a new interface that can communicate with you and it provides services that help you to use your smartphone more conveniently. • Bixby Home: You can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. • Bixby Voice: You can use voice commands to request what you want with Bixby Voice.
Apps and features Press the Bixby key to open Bixby Home. To close Bixby Home, press the key again. Press and hold the Bixby key to launch Bixby Voice immediately. While pressing and holding the Bixby key, say what you want to Bixby Voice and then release your finger from the key. Bixby Voice will perform what you request. Press the Bixby key. Upcoming reminder Press and hold the Bixby key.
Apps and features Starting Bixby When you launch Bixby for the first time, the Bixby intro page will appear. You must register and sign in to your Samsung account according to the on-screen instructions and agree to the terms and conditions. 1 Press the Bixby key. Bixby key 2 3 4 Check the Bixby intro page and tap NEXT. Select the language to communicate with Bixby Voice and tap CONFIRM. Tap SIGN IN and follow the on-screen instructions to sign in to your Samsung account.
Apps and features Bixby Home On the Bixby Home screen, you can view recommended services and information that Bixby provides by analysing your usage patterns and your routine. Opening Bixby Home 1 Press the Bixby key. Alternatively, swipe to the right on the Home screen. 2 Swipe upwards or downwards to view recommended content. The Bixby Home screen will appear. Change the Bixby key setting. Access additional options. Go to the Bixby website.
Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as Bixby cards. Swipe upwards or downwards to view the Bixby cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favourite music on the Bixby Home screen. In the evening, you can view alarms, check your daily activity, and view your friends’ feeds.
Apps and features Bixby Voice Bixby Voice is a voice service that helps you use the device more conveniently. You can talk to Bixby Voice or type text. Bixby Voice will launch a function you request or show the information you want. It also learns your usage patterns and environments. The more it learns about you, the more precisely it will understand you. • To use Bixby Voice, your device must be connected to a Wi-Fi or mobile network.
Apps and features When you tap FULL SCREEN, the Bixby Voice full screen will appear. On the Bixby Voice full screen, you can use the following features. Share the current screen. View your history of conversations. Bixby Voice settings My Bixby Adjust the volume of voice feedback. Search commands. Suggested commands Bixby Voice icon Launching Bixby Voice using your voice You can start a conversation without pressing and holding the Bixby button.
Apps and features Using Bixby Voice When you say what you want to Bixby Voice, Bixby Voice will display your speech as on-screen text and launch corresponding functions or show the information you requested. For example, if you say “Show me today’s weather”, then the weather information will appear on the Bixby Voice screen. "Show me today’s weather" Status: Listening Status: Processing Corresponding function launched If Bixby Voice is on standby ( ), it cannot listen to your voice.
Apps and features Status icons The Bixby Voice icon will change according to Bixby Voice’s current status as follow: Bixby Voice is listening. Say your request. Bixby Voice is processing your request. Bixby Voice is on standby. To talk to Bixby Voice, tap this icon and say your request when the icon changes to the listening status icon. Getting follow-up questions Bixby Voice will ask follow-up questions when they are needed to understand your request.
Apps and features Viewing supported apps and commands To view Bixby Voice supported apps and various ways to use Bixby Voice, open Bixby Home and tap → Voice apps and services. You can view the suggested commands of how to use each app. To use an app, say the suggested command to Bixby Voice. Deactivating Bixby Voice You can deactivate Bixby Voice from launching even when you press and hold the Bixby key or say “Hi Bixby”.
Apps and features Bixby Voice usages Launching apps or functions Launch apps or functions quickly using Bixby Voice. Say your request including the app or feature name to help Bixby Voice execute your request more accurately. 1 2 Press and hold the Bixby key, say “Call mom”, and then release your finger from the Bixby key. Bixby will now make a call to the contact saved as mom and you can begin your conversation. Browsing the Internet Say “Search for nearby libraries on the Internet” to Bixby Voice.
Apps and features Using quick commands You can add quick commands so that you can say commands more quickly and easily. You can also launch multiple commands together by adding them to a quick command. Adding your own quick commands 1 2 On the Bixby Home screen, tap → My Bixby → Quick commands. Tap ADD → Add quick command. Add your own quick commands. 3 4 5 Tap , say a quick command to add, and then tap SAVE. Tap Add Bixby command and select Select from history or Search all commands.
Apps and features Adding recommended quick commands You can add recommended quick commands to your quick commands. On the Bixby Home screen, tap → My Bixby → Quick commands. Swipe to the left or right on a recommended quick command and tap on the command you want. Launching commands using quick commands Press and hold the Bixby key, say a quick command, and then release your finger from the Bixby key. The commands you set to the quick command will launch.
Apps and features Additional Bixby Voice functions Checking supported languages Bixby Voice is only available in some languages, and certain features may not be available depending on your region. To see the list of supported languages, open Bixby Home, and then tap → Settings → Language and speaking style → Languages. Using dictation mode Use dictation mode when it is hard to type. In the text input field, press and hold the Bixby key and say “Write down” followed by what you want to enter.
Apps and features Unlocking the screen by voice You can unlock the screen by saying your voice password to Bixby Voice. • Your device can be unlocked by someone else who says the correct password. • Voice password is less secure than Pattern, PIN, or Password. Setting a voice password 1 2 3 4 5 On the Bixby Home screen, tap → Settings → Unlock with voice password. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
Apps and features Using earphones or a Bluetooth headset Connect earphones or a Bluetooth headset to the device when your voice is not heard clearly via the built-in microphone due to noisy environments. Press and hold the Call button on earphones or a Bluetooth headset to launch Bixby Voice and say your request to the microphone. This feature may not be available or its method of use may vary depending on the earphones and Bluetooth headset.
Apps and features Bixby Vision Bixby Vision is a service that provides information, such as similar images, location, translated text, and QR codes. Bixby Vision recognises objects quickly and intuitively even when you do not know its name. Use the following Bixby Vision features. Text Wine Shopping Place Image QR code • To use this feature, the device must be connected to a Wi-Fi or mobile network. • To use this feature, you must register and sign in to your Samsung account.
Apps and features Launching Bixby Vision 1 Launch Bixby Vision using one of these methods. • In the Camera app, select the AUTO mode and tap • In the Gallery app, select an image and tap . . • In the Internet app, tap and hold an image and tap Bixby Vision. • Capture a screen and select Bixby Vision on the toolbar. • If you added the Bixby Vision app icon to the Home screen, launch the Bixby Vision app. 2 3 Select the feature you want. Keep the object within the screen to recognise it.
Apps and features Searching for similar images Search for images similar to the recognised object online. You can view various images with properties similar to the object, such as colour or shape. For example, if you want to know the title of a photo or image, use the Bixby Vision features. The device will search for and show you related information or images with similar characteristics. 1 2 3 When you have a desired image or object, launch Bixby Vision.
Apps and features 2 Select and keep the landmark or place within the screen to recognise it. You can view basic information about nearby places. When you move your device, nearby places in the direction where the camera is facing will appear on the screen. If you are using Bixby Vision with the camera, you can view your current location and weather information. To view your current location on the map, point the camera towards the ground.
Apps and features Reminder Create reminders to schedule to-do items or to view content later. You will receive notifications at the preset time or location for each reminder. • To receive more accurate notifications, connect to a Wi-Fi or mobile network. • To fully use this feature, you must register and sign in to your Samsung account. • To use location reminders, the GPS feature must be activated. Starting Reminder You can start Reminder from Bixby Home. 1 Press the Bixby key.
Apps and features Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting. You can also save various content, such as a single memo or webpage address, and view it later. For example, create a reminder to alert you to ‘Water the flowers when I get home’. 1 2 3 4 5 Launch the Reminder app. Tap Write a reminder and enter ‘Water the flowers’. Tap Set conditions → Pick a place and set the location to home.
Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap COMPLETE or SNOOZE. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder. Setting reminder details Add or edit reminder details, such as frequency, date and time, or location. 1 2 Select a reminder to edit and tap EDIT. Alternatively, swipe right on a reminder and tap Edit. Edit the conditions and tap SAVE.
Apps and features Completing reminders Mark reminders that you do not need to be reminded of as complete. On the reminders list, select a reminder and tap COMPLETE. Alternatively, swipe to the left on a reminder. Restoring reminders Restore reminders that have been completed. 1 2 On the reminders list, tap → Completed → EDIT. Tick items to restore and tap RESTORE. Reminders will be added to the reminders list and you will be reminded at the preset times.
Apps and features – – Language and speaking style: Set the language to communicate with Bixby Voice and set the style of voice feedback. The selected language is applied only when you talk with Bixby Voice. – – Voice feedback: Activate or deactivate voice feedback from Bixby Voice. – – Feedback style: Set Bixby Voice to respond in short statements or in a more conversational style. – – Voice wake-up: Set Bixby Voice to wake up when it hears you say “Hi Bixby”.
Apps and features • GENERAL – – Bixby key: Set whether to open Bixby Home when you press the Bixby key. – – Auto-update Bixby: Set the device to update Bixby software automatically even when using your mobile network. You can incur additional charges when using this feature. – – Notifications: Set to receive notifications about Bixby Home cards, marketing information, and more. – – Privacy: Set to use Bixby’s interactive and customised services to enhance your experience.
Apps and features Phone Introduction Make or answer voice calls. Making calls 1 2 Launch the Phone app and enter a phone number. If the keypad does not appear on the screen, tap Tap or to open the keypad. to make a voice call. Access additional options. Create a new contact. Add the number to an existing contact. Preview the phone number. Delete a preceding character. Hide the keypad.
Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap CONTACTS → → Speed dial, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit. For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.
Apps and features Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap RECENTS to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list. 1 2 Launch the Phone app and tap → Settings → Block numbers. Tap , select contacts, and then tap DONE. To manually enter a number, tap Enter phone number, enter a phone number, and then tap .
Apps and features • Mute: Turn off the microphone so that the other party cannot hear you. • Keypad / Hide: Open or close the keypad. • : End the current call. Adding a phone number to Contact Adding a phone number to Contacts from the keypad 1 2 3 Launch the Phone app. Enter the number. If the keypad does not appear on the screen, tap to open the keypad. Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the number to an existing contact.
Apps and features Contacts Introduction Create new contacts or manage contacts on the device. Adding contacts Creating a new contact 1 2 Launch the Contacts app, tap , and then select a storage location. Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Scan contact information from a business card. Depending on the selected storage location, the types of information you can save may vary. 3 Tap SAVE.
Apps and features Importing contacts Add contacts by importing them from other storages to your device. 1 2 3 4 Launch the Contacts app and tap → Manage contacts → Import/Export contacts → IMPORT. Select a storage location to import contacts from. Tick VCF files or contacts to import and tap DONE. Select a storage location to save contacts to and tap IMPORT. Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.
Apps and features Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following actions: • : Add to favourite contacts. • : Make a voice call. • : Compose a message. • : Compose an email. Sharing contacts You can share contacts with others by using various sharing options. 1 2 3 Launch the Contacts app and tap → Share. Select contacts and tap SHARE. Select a sharing method.
Apps and features Creating groups You can add groups, such as family or friends, and manage contacts by group. 1 2 3 4 Launch the Contacts app and tap Groups → CREATE. Enter a group name. To set a group ringtone, tap Group ringtone and select a ringtone. Tap Add member, select contacts to add to the group, and then tap DONE. Tap SAVE. Sending a group message You can send a group message to a group’s members at the same time.
Apps and features Messages Introduction Send and view messages by conversation. Sending messages You may incur additional charges for sending messages when you are roaming. 1 2 3 Launch the Messages app and tap . Add recipients and tap START. Enter a message. or , say your message, and then To record and send a voice message, tap and hold release your finger. The recording icon appears only while the keyboard is hidden. Access additional options. Recipient Make a call to the recipient. Attach files.
Apps and features Sending My Emoji stickers You can send My Emoji stickers that look like you via messages. While composing a message, tap or → on the Samsung keyboard and tap the My Emoji icon. My Emoji stickers will appear. Select the sticker that you want to share. My Emoji stickers will appear after you create My Emoji in the Camera app. Refer to My Emoji for more information. Viewing messages Messages are grouped into message threads by contact.
Apps and features Blocking unwanted messages Block messages from specific numbers added to your block list. 1 2 Launch the Messages app and tap → Settings → Block numbers and messages → Block numbers. Tap INBOX and select a contact. Or, tap CONTACTS, select contacts, and then tap DONE. To manually enter a number, tap Enter number, enter a phone number, and then tap . Setting the message notification You can change notification sound, display options, and more.
Apps and features Internet Introduction Browse the Internet to search for information and bookmark your favourite webpages to access them conveniently. Browsing webpages 1 2 3 Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go. To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage.
Apps and features Using secret mode In secret mode, you can separately manage open tabs, bookmarks, and saved pages. You can lock secret mode using a password and your fingerprint or irises. Activating secret mode In the toolbar at the bottom of the screen, tap Tabs → TURN ON SECRET MODE. If you are using this feature for the first time, set whether to use a password or your biometric data for secret mode. In secret mode, you cannot use some features, such as screen capture.
Apps and features Email Setting up email accounts Set up an email account when opening Email for the first time. 1 2 3 Open the Samsung folder and launch the Email app. Enter the email address and password, and then tap SIGN IN. To manually register an email account, tap MANUAL SETUP. Follow the on-screen instructions to complete the setup. To set up another email account, tap → → Add account. If you have more than one email account, you can set one as the default account.
Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • Do not take photos or record videos of other people without their permission. • Do not take photos or record videos where legally prohibited. • Do not take photos or record videos in places where you may violate other people’s privacy. Launching Camera Use the following methods to launch Camera: • Launch the Camera app. • Press the Power key twice quickly.
Apps and features Basic shooting Taking photos or recording videos 1 2 Tap the image on the preview screen where the camera should focus. Tap to take a photo or tap to record a video. Shooting modes Switch between the front and rear cameras. Preview thumbnail Current mode Take a photo. Record a video. Camera settings Bixby Vision Options for current shooting mode • To adjust the brightness of photos or videos, tap the screen.
Apps and features • The preview screen may vary depending on the shooting mode and which camera is being used. • The camera automatically shuts off when unused. • Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions. • Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle photos or videos and does not indicate device performance problems.
Apps and features Setting the camera button action You can take a series of photos or create an animated GIF by tapping and holding the camera button. On the preview screen, tap use. → Hold Camera button to and select an action you want to • Take burst shot: Take a series of photos. • Create GIF: Create an animated GIF with sequential photos you taken. This feature is available only in some shooting modes. Zooming in and out Use various methods to zoom in or out.
Apps and features Using the focus and exposure features Locking the focus (AF) and exposure (AE) You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources. Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a photo. This feature is available only in AUTO and PRO modes.
Apps and features SUPER SLOW-MO You can capture all of the moments that you do not want to miss at ultra high speed and play them back in slow motion. The super slow motion feature will let you record special occasions and fast-moving scenes and enjoy them in a fun, new way. When you play the video, the segments recorded in super slow motion will play in slow motion. • Multi-take: Record a video and capture multiple moments in super slow motion.
Apps and features Recording in multi-take While recording a video, all of the moments that the subject is moving will be captured in super slow motion. 1 2 On the shooting modes list, tap SUPER SLOW-MO. Make sure that the mode is set to Auto. View information. Motion detection area Start recording a video. Stop recording a video. Toggle between the auto and manual modes.
Apps and features 3 Tap to start recording a video. When motion is detected in the motion detection area, the device will capture the moment in super slow motion. You can see how many times you have used super slow icon. You can use super motion by the number of white dots that appear above the slow motion up to 20 times in a single video. Number of times super slow motion was used If the device shakes, motion may be detected and an unwanted moment may be recorded in super slow motion.
Apps and features Changing the motion detection area To move the motion detection area, tap and hold the area inside the frame and drag it to a new location. To adjust the area size, tap and hold a corner of the frame and drag it. Recording in manual mode You can also choose to record in super slow motion by manually tapping a button. On the super slow motion preview screen, tap Auto to switch to Manual mode. At the moment you want to use super slow motion, tap .
Apps and features Sharing your video as an animated GIF 1 2 3 4 Select a super slow motion video and drag upwards on the video preview screen. Short clips with different effects will appear. Select a clip you want. Tap SHARE. The clip will be saved as an animated GIF. Select a sharing method. • When saving as an animated GIF, the video quality may be degraded as the file capacity is reduced. • Some social network services and messenger apps may not support the GIF sharing feature.
Apps and features AR EMOJI My Emoji You can express yourself in fun and creative ways with a My Emoji that looks just like you. You can capture photos and videos with My Emoji or share stickers of My Emoji with others. Creating My Emoji 1 2 3 4 5 On the shooting modes list, tap AR EMOJI. Tap Create My Emoji. Align your face on the screen and tap to take a photo. Select My Emoji’s gender and tap NEXT. Decorate My Emoji and tap OK.
Apps and features Capturing photos and videos with My Emoji You can capture photos and videos with My Emoji that mimics your expressions. 1 2 3 On the shooting modes list, tap AR EMOJI. Tap and select a My Emoji. Tap to take a photo or tap to record a video. Deleting My Emoji Tap and hold the My Emoji that you want to delete and tap . Using My Emoji stickers You can use My Emoji stickers during a conversation via messages or on a social network.
Apps and features Deleting My Emoji stickers 1 2 On the Samsung keyboard, tap → → . Select the My Emoji stickers you want to delete and tap DELETE. Live stickers Capture photos and videos with various live stickers. As you move your face, stickers will track with your movements. You can also record a lovely and funny sticker that keeps moving in a video. 1 2 3 On the shooting modes list, tap AR EMOJI. Tap or and select a sticker you want. Tap to take a photo or tap to record a video.
Apps and features Using shooting modes To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen. Select a shooting mode you want. You can edit the shooting modes list. On the preview screen, tap → Edit camera modes. Alternatively, tap and hold the shooting modes list on the preview screen. Auto mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo.
Apps and features • : Change the focus mode. Drag the adjustment bar towards adjust the focus. To switch to auto focus mode, tap MANUAL. • : Select an appropriate white balance, so images have a true-to-life colour range. You and drag your finger on the colour temperature can set the colour temperature. Tap bar. • : Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure.
Apps and features Taking a motion panorama You can take and view a panorama with motion. When taking motion panoramas, sound will not be recorded. 1 2 3 4 On the panorama preview screen, make sure the motion feature is activated ( take a motion panorama. ) and On the preview screen, tap the preview thumbnail. Tap VIEW AS MOTION PANORAMA. The captured motion panorama will be played. Tilt the device or swipe on the screen to rotate the captured motion panorama.
Apps and features Food mode Take photos of food with more vibrant colours. 1 2 On the shooting modes list, tap FOOD. Tap the screen and drag the circular frame over the area to highlight. The area outside the circular frame will be blurred. To resize the circular frame, drag a corner of the frame. 3 4 Tap and drag the adjustment bar to adjust the colour tone. Tap to take a photo. Selective focus mode Use the out-of-focus effect to make specific objects stand out in a photo.
Apps and features 6 Tap SAVE. • It is recommended that you position subjects within 50 cm of the device. Position the subject that you want to focus on close to the device. • When taking photos, ensure there is sufficient distance between the subject and the background. The distance should be more than three times the distance between the device and the subject. • Hold the device steady and remain still while taking a photo.
Apps and features Sports mode Take clearer photos of fast-moving subjects, such as a person running or a pet in motion. On the shooting modes list, tap SPORTS. You must first add this mode to the shooting modes list before you can use it. On the preview screen, tap → Edit camera modes → Rear camera, and then tick Sports. Selfie mode Take self-portraits with the front camera. You can preview various beauty effects on the screen.
Apps and features Selfie focus mode Take selfies that focus on your face by blurring the background. 1 2 3 4 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. to switch to the front On the shooting modes list, tap SELFIE FOCUS. Face the front camera lens. Tap to take a photo. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear. When the time is up, the device will take a photo.
Apps and features Wide selfie mode Take a wide self-portrait and include as many people in the photo as possible to avoid leaving people out. 1 2 3 4 On the preview screen, swipe upwards or downwards, or tap camera for self-portraits. to switch to the front On the shooting modes list, tap WIDE SELFIE. Face the front camera lens. Tap to take a photo. Alternatively, show your palm to the front camera. After recognising your palm, a countdown timer will appear.
Apps and features Taking a wide self-portrait with motion You can take and view a wide self-portrait with motion. • When taking a wide self-portrait with motion, sound will not be recorded. • Depending on the shooting conditions, motion may not be saved. 1 2 3 4 On the wide selfie preview screen, make sure the motion feature is activated ( take a wide self-portrait with motion. ) and On the preview screen, tap the preview thumbnail. Tap MOTION WIDE-ANGLE SELFIE.
Apps and features • : Create motion panorama photos or motion wide selfies that can be played as videos. You can view the motion photos at different angles by tilting the device or swiping on the screen. • : In FOOD mode, focus on a subject inside the circular frame and blur the image outside the frame. Camera settings On the preview screen, tap shooting mode. . Some options may not be available depending on the REAR CAMERA • Picture size: Select a resolution for photos.
Apps and features • Tracking AF: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the camera’s position. • When this feature is activated, you cannot use the Video stabilisation feature. • Tracking a subject may fail in the following conditions: – – The subject is too big or too small. – – The subject moves excessively.
Apps and features COMMON • Edit camera modes: View available shooting modes or edit the shooting modes list. • Motion photo: Set the device to take a video clip for a few seconds before tapping . This allows you to capture a moment you might have missed. To view the video, tap the preview thumbnail and tap PLAY MOTION PHOTO. To capture a still image from the video clip, tap the screen to stop playback and tap CAPTURE. This feature is available only in AUTO and SELFIE modes.
Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. Viewing images 1 2 Launch the Gallery app and tap PICTURES. Select an image. Access additional options. Add the image to favourites. Bixby Vision Draw on the image. Add a sticker. Apply a filter or effect. Share the image with others. Modify the image. Delete the image.
Apps and features You can create a movie, animated GIF, or collage from multiple images. On the list, tap → Create new → Movie, GIF, or Collage, and then select images. Searching for images Launch the Gallery app and tap locations, or documents. to view images sorted by category, such as types, To search for images by entering keywords, tap the search field. Viewing videos 1 2 3 Launch the Gallery app and tap PICTURES. Select a video to play. Video files show the Tap icon on the preview thumbnail.
Apps and features Using the Video enhancer feature Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app, tap Advanced features, and then tap the Video enhancer switch to activate it. • This feature is only available in some apps. • Using this feature will increase battery consumption. Viewing the details of images and videos You can view file details, such as people, location, and basic information.
Apps and features Viewing albums You can view your images and videos sorted by folders or albums. The movies, animated GIFs, or collages that you have created will also be sorted in your folders on the albums list. Launch the Gallery app, tap ALBUMS, and then select an album. Hiding albums You can hide albums. You cannot hide albums created by default, such as the Camera and Screenshots albums. 1 2 3 Launch the Gallery app and tap ALBUMS. Tap → Hide or unhide albums. Select albums to hide and tap APPLY.
Apps and features 3 4 Tick images or videos to include in the story and tap DONE. Enter a title for the story and tap CREATE. To add images or videos to a story, select a story and tap ADD. To remove images or videos from a story, select a story, tap → Edit, tick images or videos to remove, and then tap → Remove from story. Deleting stories 1 2 Launch the Gallery app and tap STORIES. Tap and hold a story to delete, and tap DELETE.
Apps and features Always On Display You can always view information, such as the clock or calendar, or control music playback on the screen when it is turned off. You can also check notifications for new messages or missed calls. • The brightness of the Always On Display may change automatically depending on the lighting conditions. • If the sensor at the top of the device is covered for a certain period, the Always On Display will turn off.
Apps and features Controlling music playback on the Always On Display You can control music playback on the Always On Display, without turning on the screen. 1 2 3 4 Launch the Settings app, tap Lock screen and security → Clock and FaceWidgets → FaceWidgets, and then tap the Music Controller switch to activate it. To control music playback on the Always On Display, double-tap the clock. Swipe to the left or right on the clock to move to the music controller. Tap the icons to control the playback.
Apps and features Edge screen Introduction You can quickly access your favourite apps, features, and contacts from various Edge panels. Using the Edge panels Drag the Edge panel handle towards the centre of the screen. Then, swipe to the left or right to switch between the Edge panels. Alternatively, tap and select the panel you want. If the Edge panel handle is not visible, launch the Settings app, tap Display → Edge screen, and then tap the Edge panels switch to activate it.
Apps and features Editing the Edge panels Select panels to display on the Edge screen or edit them. 1 2 3 Drag the Edge panel handle towards the centre of the screen. Tap to open the Edge panel settings screen. Tick Edge panels to display. To edit a panel, tap EDIT. To download additional panels, tap DOWNLOAD. To rearrange panels, tap → Reorder and drag to another location. Setting the Edge panel handle You can change the location, size, transparency, or vibration settings of the handle.
Apps and features Editing the Apps edge panel • To add an app, tap on the panel and tap an app from the apps list. • To create a folder on the panel, tap on the panel, tap and hold an app from the apps list, and then drag it over another app on the Apps edge panel. Drop the app when a folder frame appears around the apps. • To delete an app, tap and hold an app on the panel and drag it to Remove at the top of the panel. • To change the order of apps, tap and hold an app and drag it to another location.
Apps and features Editing the People edge panel • To delete a contact, tap and hold a contact icon and drag it to Remove at the top of the screen. • To change the order of contacts, tap and hold a contact icon and drag it to another location. You can also edit the People edge panel by tapping EDIT. Contacting people from the People edge panel Open the People edge panel and tap a contact. The communication buttons will appear on the screen. Tap the desired button to call or send a message to the contact.
Apps and features Smart select Select an area to capture it as an image or a GIF animation. You can also pin an image so that it is always displayed at the top of the list. Capturing an image 1 2 3 4 5 6 Drag the Edge panel handle towards the centre of the screen. Swipe to the left or right to open the Smart select panel. Alternative, tap select. → Smart Select a desired shape icon on the panel. Drag the frame on the content you want to select. To resize the frame, drag a corner of the frame.
Apps and features Capturing an area from a video While playing a video, select an area and capture it as a GIF animation. 1 2 3 4 When there is content you want to capture during video playback, drag the Edge panel handle towards the centre of the screen. Swipe to the left or right to open the Smart select panel. Alternative, tap select. → Smart On the panel, tap Animation. Adjust the position and size of the capturing area. Adjust the position. Drag a corner of the frame to resize. Select a quality.
Apps and features Edge lighting You can set the device to light up the edges of the screen and display a pop-up window when you receive notifications, such as new messages. Even while the device’s screen is facing downwards, the edges of the screen will light up to notify you of a call or new notifications. When a pop-up window appears while using an app, drag the window downwards to quickly view the content and perform available actions.
Apps and features Multi window Introduction Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view. Some apps may not support this feature.
Apps and features Split screen view 1 2 3 Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards and tap on a recent app window. The selected app will launch in the upper window. In the lower window, swipe upwards or downwards to select another app to launch. To launch apps not in the list of recently used apps, tap APP LIST and select an app.
Apps and features Using additional options Tap the bar between the app windows to access additional options. Add this app pair to the Home screen. Use the snap window feature. Close the app. Switch the selected window to a pop-up view. Switch locations between app windows. Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows. When you drag the bar between the app windows to the top or bottom edge of the screen, the window will be maximised.
Apps and features Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window. 1 2 3 4 Tap the Recents button to open the list of recently used apps. Tap and drag the frame to the area you want to pin it to. To adjust the size of the frame, drag upwards or downwards. Tap DONE. The selected app window will be pinned at the top of the screen. To unpin the window, drag the bar between the app windows.
Apps and features Pop-up view 1 2 Tap the Recents button to open the list of recently used apps. Swipe upwards or downwards, tap and hold an app window, and then drag it to Drop here for pop-up view. The app screen will appear in the pop-up view. Minimise the window. Close the app. Maximise the window. Moving pop-up windows To move a pop-up window, tap the window’s toolbar and drag it to a new location.
Apps and features Viewing notifications via the pop-up window When you receive a notification with edge lighting, you can quickly view its content and perform available actions by opening the pop-up window. For example, if you receive a message while watching a video or playing a game, you can view the message and reply to it without switching the screen. When you receive a notification with edge lighting while using an app, drag the notification downwards.
Apps and features Samsung Pay Introduction Register frequently used cards to Samsung Pay, a mobile payment service, to make payments quickly and securely. Samsung Pay supports magnetic secure transmission (MST) as well as near field communication (NFC) to allow payment through standard credit card readers. You can view more information, such as cards that support this feature at www.samsung.com/hk/samsungpay. • To use this feature, you must sign in to your Samsung account and register your biometric data.
Apps and features Setting up Samsung Pay When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup. 1 2 3 4 5 Launch the Samsung Pay app. Sign in to your Samsung account. Read and agree to the terms and conditions. Register your fingerprint or irises to use when making payments. Create a PIN to use when making payments.
Apps and features Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards. 2 On the cards list, swipe to the left or right and select a card to use. Alternatively, launch the Samsung Pay app.
Apps and features 3 Scan your fingerprint or irises. 4 Touch the back of your device to the card reader. Alternatively, enter the payment PIN you set when setting up the Samsung Pay. When the card reader recognises the card information, the payment will be processed. • Payments may not be processed depending on your network connection. • The verification method for payments may vary depending on the card readers. Cancelling payments You can cancel payments by visiting the place where you made them.
Apps and features Samsung Members Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device. Additional options Send feedback.
Apps and features Samsung Notes Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes. Creating notes 1 2 Launch the Samsung Notes app and tap ALL → . Select an input method from the toolbar at the top of the screen and compose a note. → Image to insert an image by selecting from Gallery or by taking a photo. Tap Tap → Voice to record a voice recording and insert it into the note.
Apps and features Calendar Manage your schedule by entering upcoming events or tasks in your planner. Creating events 1 Launch the Calendar app and tap 2 Enter event details. or double-tap a date. If the date already has saved events or tasks in it, tap the date and tap Select a sticker to display with the event. Set the duration. Enter a title. Change the event's colour. Select a calendar to save the event to. Set an alarm. Enter the location. Attach a map. Add a note. Add more details.
Apps and features Creating tasks 1 2 3 Launch the Calendar app and tap VIEW → Tasks. Tap and enter task details. Tap SAVE to save the task. Syncing events and tasks with your accounts 1 2 Launch the Settings app, tap Cloud and accounts → Accounts and select the account to sync with. Tap Sync account and tap the Sync Calendar switch to activate it. For the Samsung account, tap → Sync settings and tap the Calendar switch to activate it.
Apps and features Using Samsung Health You can view the key information from Samsung Health menus and trackers to monitor your wellness and fitness. You can also compare your step count records with other Samsung Health users, compete with your friends, and view health tips. Open the Samsung folder and launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup.
Apps and features Goals You can set your goals for weight management or a more balanced life. After setting your goals, you can track your progress or view guides on the Samsung Health screen. On the Samsung Health screen, tap SET GOALS. Alternatively, tap → Manage items and select Weight management or Balanced life. TOGETHER Together allows you to set up step count goals and compete with your friends.
Apps and features Heart rate Measure and record your heart rate. The heart rate tracker is intended for fitness and informational purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. Be aware of following conditions before measuring your heart rate: • Rest for 5 minutes before taking measurements.
Apps and features 1 2 3 On the Samsung Health screen, tap the heart rate tracker and tap MEASURE to start measuring your heart rate. Place your finger on the heart rate sensor on the back of the device. After a moment, your current heart rate will be displayed on the screen. Remove your finger from the sensor.
Apps and features Additional information • Samsung Health is intended for fitness and wellness purposes only and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease. • The available functions, features and addable applications for Samsung Health may vary from country to country due to different local laws and regulations. You should check the features and applications available in your specific region before use.
Apps and features Voice Recorder Introduction Use different recording modes for various situations. The device can convert your voice to text and distinguish between sound sources. Making voice recordings 1 2 Open the Samsung folder and launch the Voice Recorder app. Tap to start recording. Speak into the microphone. Tap to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark. Change the recording mode. Start recording. 3 4 Tap to finish recording.
Apps and features Changing the recording mode Open the Samsung folder and launch the Voice Recorder app. Select a mode from the top of the voice recorder screen. • STANDARD: This is the normal recording mode. • INTERVIEW: The microphone is sensitive to sounds from two directions. In this mode, both the top and the bottom of the device pick up equal amounts of sound. • SPEECH-TO-TEXT: The device records your voice and simultaneously converts it to onscreen text.
Apps and features My Files Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Get more space. To search for files or folders, tap . Clock Introduction Set alarms, check the current time in many cities around the world, time an event, or set a specific duration. ALARM Launch the Clock app and tap ALARM.
Apps and features WORLD CLOCK Launch the Clock app and tap WORLD CLOCK. Creating clocks Tap , enter a city name or select a city from the globe, and then tap ADD. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap DELETE. STOPWATCH 1 2 3 Launch the Clock app and tap STOPWATCH. Tap START to time an event. To record lap times while timing an event, tap LAP. Tap STOP to stop timing. To restart the timing, tap RESUME. To clear lap times, tap RESET.
Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto-rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap HISTORY. To close the calculation history panel, tap KEYPAD. To clear the history, tap HISTORY → CLEAR HISTORY. To use the unit conversion tool, tap or temperature, into other units. .
Apps and features Tap to turn on the FM radio. Select the radio station you want from the stations list. Search for an available radio station. Record a song from the FM radio. Turn the FM radio on or off. Access additional options. Enter radio station frequency manually. Add the current radio station to the favourites list. Fine-tune the frequency. View the list of favourites stations. View the list of available stations. Scan and save available stations automatically.
Apps and features Game Launcher Introduction Game Launcher gathers your games downloaded from Play Store and Galaxy Apps into one place for easy access. You can set the device to game mode to play games more easily. Access additional options. Downloaded apps. View your gameplay information. Open games with or without sound. Change the performance mode. View more games and install them.
Apps and features Using Game Launcher 1 Launch the Settings app, tap Advanced features → Games, and then tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen or the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen. 2 3 Launch the Game Launcher app. Tap a game from the games list. To find more games, drag the screen upwards.
Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the on the navigation bar. If the navigation bar is hidden, drag upwards Game Tools panel, tap from the bottom of the screen to show it. Access the Game Launcher screen. Access the Game Tools settings. Play games in full screen. Mute notification sounds and display notifications only for incoming calls and emergency alerts. Lock the Hard press Home button feature.
Apps and features SmartThings Introduction Connect to nearby devices, such as Bluetooth headsets or other smartphones, easily and quickly. You can also control and manage TVs, home appliances, and Internet of Things (IoT) products with your smartphone. • Connecting with nearby devices: Connect with nearby devices, such as Bluetooth headsets or wearable devices, easily and quickly.
Apps and features • To use SmartThings, your smartphone and other devices must be connected to a Wi-Fi or mobile network. • To fully use SmartThings, you must register and sign in to your Samsung account. • To see the list of connectable devices, open the Samsung folder, launch the SmartThings app, and then tap SUPPORTED DEVICES. • Available features may differ depending on the connected device. • Connected devices’ own errors or defects are not covered by the Samsung warranty.
Apps and features 3 Select a device from the list. 4 Follow the on-screen instructions to register devices. under ADD DEVICE MANUALLY and select a If there is no device on the list, tap device type. Or, tap Search and enter the device or model name. Viewing and controlling connected devices You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. 1 Open the Samsung folder, launch the SmartThings app, and then tap Devices.
Apps and features Adding scenes Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command. Open the Samsung folder, launch the SmartThings app, select a location, tap → Add scene, and then set scene options. You can set the scene name, icon, and devices. Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices.
Apps and features Sharing content Share content by using various sharing options. The following actions are an example of sharing images. You may incur additional charges when sharing files via the mobile network. 1 2 Launch the Gallery app and select an image. Tap and select a sharing method, such as message and email. When you have a communication or sharing history, the people you contacted will appear on the sharing options panel.
Apps and features Samsung DeX Introduction Samsung DeX is a service that allows you to use your smartphone like a computer by connecting the smartphone to an external display, such as a TV or monitor. You can use your smartphone’s features on a large screen conveniently. • For more information about using the DeX Pad, refer to the DeX Pad’s user manual. • All accessories, including the DeX Pad, are sold separately.
Apps and features DeX Pad device layout Fan vent Surface Fan vent Mobile device connector (USB Type-C) Charger port (USB Type-C) USB port HDMI port Connecting devices 1 Connect the charger to the DeX Pad’s charger port (USB Type-C). Use only Samsung-approved chargers that support the fast charging feature. 2 Connect one end of the HDMI cable to the DeX Pad’s HDMI port, and plug the other end of the cable into a TV or monitor’s HDMI port. Use only the HDMI cable supplied with the DeX Pad.
Apps and features 3 Connect your smartphone’s multipurpose jack to the mobile device connector (USB Type-C) on the DeX Pad. Mobile device connector (USB Type-C) • Ensure that your smartphone is horizontal to the connector. Otherwise, the DeX Pad and your smartphone may be damaged. • If you connect your smartphone with a case attached, it may not correctly connect to the DeX Pad or run Samsung DeX properly depending on your device’s case. Remove the case before use.
Apps and features Controlling the Samsung DeX screen Controlling via your smartphone You can use your smartphone as a touchpad. • You can use the touchpad only when using Samsung DeX mode. • If your smartphone’s case has a front cover, open the front cover to use your smartphone as a touchpad. If the front cover is closed, the touchpad may not work properly. Controlling the screen • Tapping: Launch an app or select a button. • Tapping with two fingers: Show the additional options.
Apps and features Orienting your smartphone’s screen When you are using your smartphone as a touchpad, you can use it in either the horizontal or vertical alignment. 1 When the DeX Pad and your smartphone are connected, raise both of them to be perpendicular to the surface ( 1 ). Then, turn the smartphone to be either vertical or horizontal, the orientation you want ( 2 ).
Apps and features 2 Move both the DeX Pad and your smartphone up and down slightly. If the touchpad has been properly oriented, the touchpad.
Apps and features Controlling with an external keyboard and mouse To use a keyboard and mouse, connect them to the DeX Pad’s USB ports. • When you connect a mouse, the touchpad will not appear on your smartphone. • You can control with an external keyboard and mouse even in Screen mirroring mode. You can also use a wireless keyboard/mouse or Bluetooth keyboard/mouse. Refer to the respective device’s manual for more information.
Apps and features Using Samsung DeX Use your smartphone’s features in an interface environment similar to a computer. You can multitask by running multiple apps simultaneously. You can also check your smartphone’s notifications and status. Favourite apps Samsung DeX home screen Quick access toolbar Apps button Status bar Taskbar • When starting or ending Samsung DeX, running apps may be closed. • Some apps or features may not be available when using Samsung DeX.
Apps and features Enjoying games vividly on a large screen Play your smartphone’s games on a large screen. On the connected TV or monitor, launch the Game Launcher app. Answering calls While using Samsung DeX, you can answer calls from your smartphone on the connected TV or monitor. Select the call answering option on the connected TV or monitor to answer a call. Your smartphone’s speaker will be used during the calls.
Apps and features If you want to switch modes on your smartphone, open the notification panel, tap Samsung DeX, and then tap SAMSUNG DEX. next to Charging the smartphone’s battery You can charge your smartphone’s battery using the DeX Pad. 1 2 On the status bar, tap Tap and tap next to Samsung DeX. above Using Samsung DeX and tap FAST CHARGING. The connected TV or monitor will turn off and your smartphone will start charging.
Apps and features Connecting to an external display You can connect your smartphone to an external display, such as a TV or monitor, and view presentations or movies on the connected display. Connect your smartphone to an external display using an HDMI cable and HDMI adaptor (USB Type-C to HDMI). You can view your smartphone’s content on the connected screen. • HDMI cables and adaptors (USB Type-C to HDMI) are sold separately. • Use only a Samsung-approved HDMI adaptor (USB Type-C to HDMI).
Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labelled differently depending on the region or service provider. Chrome Search for information and browse webpages. Gmail Send or receive emails via the Google Mail service.
Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Duo Make a simple video call.
Settings Introduction Customise device settings. You can make your device more personalised by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Search or . Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections. • Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.
Settings • NFC and payment: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Refer to NFC and payment for more information. • Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available.
Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. 1 2 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature. 3 Select a device to connect to. The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
Settings Bluetooth Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. • Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. 1 2 Launch the Gallery app and select an image. Tap → Bluetooth, and then select a device to transfer the image to. If your device has paired with the device before, tap the device name without confirming the auto-generated passkey.
Settings Unpairing Bluetooth devices 1 2 3 On the Settings screen, tap Connections → Bluetooth. The device displays the paired devices in the list. Tap next to the device name to unpair. Tap Unpair. Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.
Settings NFC and payment Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna.
Settings Making payments with the NFC feature Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider. 1 2 On the Settings screen, tap Connections and tap the NFC and payment switch to activate it. Touch the NFC antenna area on the back of your device to the NFC card reader.
Settings 4 When Touch to beam. appears on the screen, tap your device’s screen to send the item. If both devices try to send data simultaneously, the file transfer may fail. Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering.
Settings Using the mobile hotspot Use your device as a mobile hotspot to share your device’s mobile data connection with other devices. 1 2 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot. Tap the switch to activate it. The icon appears on the status bar. Other devices can find your device in the Wi-Fi networks list. To set a password for the mobile hotspot, tap → Configure Mobile Hotspot and select the level of security. Then, enter a password and tap SAVE.
Settings More connection settings Customise settings to control other features. On the Settings screen, tap Connections → More connection settings. • Nearby device scanning: Set the device to scan for nearby devices to connect to. • Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
Settings 4 Select the printer plug-in and tap the switch to activate it. 5 Select a printer to add. The device searches for printers that are connected to the same Wi-Fi network as your device. To add printers manually, tap → Add printer. Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type.
Settings Download booster Set the device to download files larger than 30 MB, faster via Wi-Fi and mobile networks simultaneously. A stronger Wi-Fi signal will provide a faster download speed. On the Settings screen, tap Connections → More connection settings → Download booster. • You may incur additional charges when downloading files via the mobile network. • When you download large files, the device may heat up. If the device exceeds a set temperature, the feature will turn off.
Settings • Do not disturb: Set the device to mute incoming calls, notification sounds, and media, except for allowed exceptions. • Touch sounds: Set the device to sound when you select an app or option on the touchscreen. • Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen. • Charging sound: Set the device to sound when it is connected to a charger.
Settings Notifications Change the notification settings for each app. On the Settings screen, tap Notifications. To display icon badges, tap the App icon badges switch to activate it. To change the badge style, tap App icon badges. With number Without number To customise notification settings for more apps, tap ADVANCED and select an app. Display Options Change the display and the Home screen settings. On the Settings screen, tap Display. • Brightness: Adjust the brightness of the display.
Settings • Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen. • Icon frames: Set whether to display shaded backgrounds to make icons stand out. • Edge screen: Change the settings for the Edge screen. Refer to Edge screen for more information. • LED indicator: Set the device to turn on the LED indicator when you charge the battery, when you have notifications, or when you make voice recordings while the screen is turned off.
Settings Changing the screen mode or adjusting the display colour Select a screen mode suitable for viewing movies or images, or adjust the display colour to your preference. If you select the Adaptive display mode, you can adjust the display colour balance by colour value. Changing the screen mode On the Settings screen, tap Display → Screen mode and select a mode you want. • Adaptive display: This optimises the colour range, saturation, and sharpness of your display.
Settings Adjusting the screen tone by colour value Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually. 1 2 3 On the Settings screen, tap Display → Screen mode → Adaptive display. Tick Advanced options. Adjust the Red, Green, or Blue colour bar to your preference. The screen tone screen will be adjusted. Screen resolution Change the screen resolution. It is set to FHD+ by default.
Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • Wallpapers: Change the wallpaper settings for the Home screen and the locked screen. • Themes: Change the device’s theme. • Icons: Change the icon style. • AOD: Select an image to display on the Always On Display. Advanced features Options Activate advanced features and change the settings that control them.
Settings • Smart capture: Set the device to capture the current screen and scrollable area, and crop and share the screenshot immediately. • Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features.
Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. 1 On the Settings screen, tap Advanced features → Dual Messenger. 2 Tap the switch of an app to install the second app. Supported apps will appear. The second app will be installed. The second app’s icon will be displayed with . When you receive notifications from the second app, the notifications will be displayed with to distinguish them from the first app’s notifications.
Settings Device maintenance The device maintenance feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimise the device with a tap of your finger. Battery Device security Performance mode Memory Storage Using the quick optimisation feature On the Settings screen, tap Device maintenance → FIX NOW or OPTIMISE NOW. The quick optimisation feature improves device performance through the following actions.
Settings Battery Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features. On the Settings screen, tap Device maintenance → Battery. • The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions. • You may not receive notifications from some apps that use power saving mode.
Settings Storage Check the status of the used and available memory. On the Settings screen, tap Device maintenance → Storage. • The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory. The available capacity may change when you update the device. • You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.
Settings Lock screen and security Options Change the settings for securing the device. On the Settings screen, tap Lock screen and security. The available options may vary depending on the screen lock method selected. • Screen lock type: Change the screen lock method. • Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information. • Secure lock settings: Change screen lock settings for the selected lock method.
Settings • Security update: Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates. • Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information. • App permission monitor: Set to receive notifications when the permissions you select are used by apps that you are not using. You can manage the settings of each app and view their permission usage history.
Settings Intelligent Scan By using both your face and irises, you can easily and conveniently unlock the screen and verify your identity. • This feature may not be available depending on the region or service provider. • If you use Intelligent Scan as a screen lock method, your face and irises cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering your face and irises.
Settings For better face and iris recognition The phone may not recognise your irises or face when: • something prevents a good view of your face or eyes (e.g. glasses, contact lenses, hat, low eyelids, recent eye surgery, disease, dirt, damage to the camera, or excessive movement). Registering irises and face 1 2 3 4 On the Settings screen, tap Lock screen and security → Intelligent Scan. Unlock the screen using the preset screen lock method. If you have not set a screen lock method, create one.
Settings Unlocking the screen using Intelligent Scan You can unlock the screen with your face and irises instead of using a pattern, PIN, or password. 1 2 3 4 On the Settings screen, tap Lock screen and security → Intelligent Scan. Unlock the screen using the preset screen lock method. Tap the Intelligent Scan unlock switch to activate it. On the locked screen, look at the screen. When your face and irises are recognised, you can unlock the screen without using any additional screen lock method.
Settings For better face recognition Consider the following when using face recognition: • Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup • Ensure that you are in a well-lit area and that the camera lens is clean when registering • Ensure your image is not blurry for better match results Registering your face For better face registration, register your face indoors and out of direct sunlight.
Settings Deleting the registered face data You can delete face data that you have registered. 1 2 3 On the Settings screen, tap Lock screen and security → Face Recognition. Unlock the screen using the preset screen lock method. Tap Remove face data. Once the registered face is deleted, all the related features will also be deactivated. Unlocking the screen with your face You can unlock the screen with your face instead of using a pattern, PIN, or password.
Settings Iris recognition The iris recognition feature uses the unique characteristics of your irises, such as their shape and pattern, to strengthen the security of your device. Your iris data can be used for various authentication purposes.
Settings • Anyone who has experienced dizziness, seizures, loss of awareness, blackouts, or other symptoms linked to an epileptic condition, or has a family history of such symptoms or conditions, should consult a doctor before using iris recognition. • Biometric data collected and stored locally by the iris scanner is not intended for any diagnostic, therapeutic, or preventative medical purposes.
Settings 3 Read the on-screen instructions and tap CONTINUE. 4 Hold the device with the screen facing towards you and look at the screen. To register only one iris of your eyes, tap Register just 1 iris. 25-35 cm 5 Position your eyes inside the circles on the screen and open your eyes wide. The iris recognition camera will scan your irises. When an iris unlock screen appears, tap TURN ON to use your irises to unlock the screen.
Settings Using irises to sign in to accounts You can use your irises to sign in to webpages that support password saving. This feature is only available for webpages that you access via the Internet app. 1 2 3 4 5 6 On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. Tap the Web sign-in switch to activate it. Open a webpage that you want to sign in to with your irises.
Settings Unlocking the screen with your irises You can unlock the screen with your irises instead of using a pattern, PIN, or password. 1 2 3 4 On the Settings screen, tap Lock screen and security → Iris Scanner. Unlock the screen using the preset screen lock method. Tap the Iris unlock switch to activate it. On the locked screen, swipe in any direction and position your eyes inside the circles on the screen to scan your irises.
Settings Fingerprint recognition In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device. After registering, you can set the device to use your fingerprint for the features below: • Web sign-in • Samsung account verification • Samsung Pay • Screen lock • Secure Folder • This feature may not be available depending on the region or service provider.
Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • The fingerprint recognition sensor recognises fingerprints. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces. • Covering the fingerprint recognition sensor with protective films, stickers, or other accessories may decrease the fingerprint recognition rate.
Settings 3 Swipe your finger downwards over the fingerprint recognition sensor. Repeat this action until the fingerprint is registered. When you are finished registering your fingerprints, tap DONE. When a fingerprint lock screen appears, tap TURN ON to use your fingerprint to unlock the screen. Deleting registered fingerprints You can delete registered fingerprints. 1 2 3 4 On the Settings screen, tap Lock screen and security → Fingerprint Scanner.
Settings 4 5 6 Open a webpage that you want to sign in to with a fingerprint. Enter your user name and password, and then tap the webpage’s sign in button. Tick Sign in using biometrics next time and tap REMEMBER. You can use your fingerprint to verify your account and password to sign in to the webpage. Verifying the Samsung account password Use fingerprints to verify your Samsung account password.
Settings Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked. Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct.
Settings 3 4 Tap SIGN IN and sign in to your Samsung account. Select a lock method to use for Secure Folder and follow the on-screen instructions to complete the setup. To change the name or icon colour of Secure Folder, tap → Customise icon. • When you launch the Secure Folder app, you must unlock the app using your preset lock method. • If you forget your Secure Folder unlock code, you can reset it using your Samsung account.
Settings Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage. 1 2 Launch the Secure Folder app and tap Gallery. Select an image and tap → Move out of Secure Folder. The selected items will be moved to Gallery in the default storage. Adding apps Add an app to use in Secure Folder. 1 2 Launch the Secure Folder app and tap Add apps.
Settings Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen. Launch the Secure Folder app, tap → Settings, and then tap the Show Secure Folder switch to deactivate it. Alternatively, drag the status bar downwards to open the notification panel. Then, swipe downwards on the notification panel and tap Secure Folder to deactivate the feature.
Settings Uninstalling Secure Folder You can uninstall Secure Folder, including the content and apps in it. Launch the Secure Folder app and tap → Settings → More settings → Uninstall. To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap UNINSTALL. To access data backed from Secure Folder, open the Samsung folder, launch the My Files app, and then tap Internal storage → Secure Folder. Notes saved in Samsung Notes will not be backed up.
Settings Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer to Samsung account for more information. Backing up data 1 2 On your previous device, sign in to your Samsung account. Launch the Settings app, select the backup option, and back up your data.
Settings Syncing data You can sync data saved in your device with Samsung Cloud and access it from other devices. 1 On your new device, launch the Settings app and tap Cloud and accounts → Samsung Cloud. 2 3 Tap → Settings → Sync settings. Tap the switches next to the items you want to sync with. Checking data You can check the saved items and used memory of your Samsung Cloud. Launch the Settings app and tap Cloud and accounts → Samsung Cloud.
Settings Smart Switch Transfer data between mobile devices via Smart Switch. On the Settings screen, tap Cloud and accounts → Smart Switch. Transferring data using a USB connector (USB Type-C) You can connect your previous device to your device with the USB connector (USB Type-C) and a USB cable to easily and quickly transfer data. 1 2 Plug the USB connector (USB Type-C) into the multipurpose jack of your device. Connect your device and the previous device using the previous device’s USB cable.
Settings 3 4 When the app selection pop-up window appears, tap Smart Switch → RECEIVE. In the previous device, tap ALLOW. If you do not have the app, download it from Galaxy Apps or Play Store. Your device will recognise the previous device and a list of data you can transfer will appear. 5 Follow the on-screen instructions to transfer data from the previous device. Do not disconnect the USB cable or USB connector (USB Type-C) from the device when you are transferring files.
Settings 4 5 6 On the previous device, tap WIRELESS → SEND → CONNECT. On your device, tap WIRELESS → RECEIVE and select the previous device type. Follow the on-screen instructions to transfer data from your previous device. Transferring data using external storage Transfer data using external storage, such as a microSD card. 1 2 3 4 Transfer data from your previous device to external storage. Insert or connect the external storage device to your device.
Settings 1 2 On the computer, visit www.samsung.com/hk/smartswitch to download Smart Switch. On the computer, launch Smart Switch. If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step. 3 4 5 6 Connect your previous device to the computer using the device’s USB cable. On the computer, follow the on-screen instructions to back up data from the device.
Settings Accessibility Configure various settings to improve accessibility to the device. Refer to Accessibility for more information. On the Settings screen, tap Accessibility. General management Customise your device’s system settings or reset the device. On the Settings screen, tap General management. • Language and input: Select device languages and change settings, such as keyboards and voice input types. Some options may not be available depending on the selected language.
Settings Adding device languages You can add languages to use on your device. 1 On the Settings screen, tap General management → Language and input → Language → Add language. To view all the languages that can be added, tap → All languages. 2 3 Select a language to add. To set the selected language as the default language, tap SET AS DEFAULT. To keep the current language setting, tap KEEP CURRENT. The selected language will be added to your languages list.
Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings. On the Settings screen, tap User manual. About phone Access your device’s information. On the Settings screen, tap About phone.
Appendix Accessibility About Accessibility Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity. Launch the Settings app and tap Accessibility. Voice Assistant (Voice feedback) Activating or deactivating Voice Assistant When you activate Voice Assistant, the device will start voice feedback. When you tap the selected feature once, the device will read the text on the screen aloud.
Appendix Controlling the screen with finger gestures You can use various finger gestures to control the screen while you are using Voice Assistant. One finger gestures • Tapping: Read aloud the item under your finger. To explore the screen, place a finger on the screen and move it on the screen. • Tapping twice: Open the selected item. While selected items are read aloud, when you hear the item you want, release your finger from the item. Then, tap anywhere on the screen twice quickly.
Appendix Three finger gestures • Tapping: Start reading items aloud from the top. • Tapping twice: Start reading from the next item. • Tapping three times: Read the last selected text and copy it to the clipboard. • Swiping to the left or right: Open the contextual menu and scroll through the options. • Swiping upwards or downwards: Change the text reading and selecting granularity. • Swiping upwards then downwards in one motion: Return to the previous screen.
Appendix Configuring settings for Voice Assistant Configure settings for Voice Assistant for your convenience. Launch the Settings app and tap Accessibility → Vision → Voice Assistant → SETTINGS. • Speech volume: Select the volume level for voice feedback. • Text-to-speech: Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. • Pitch changes: Set the device to read aloud text with an altered pitch while using a keyboard.
Appendix • Cursor colour: Select a colour of the square cursor that appears when you tap items. • Quick menu: Select contextual menu options to display when you swipe to the left or right with three fingers. • Manage custom labels: Manage the labels you added. • Keyboard shortcuts: Set key shortcuts to use when using an external keyboard. • Status bar information: Select items to read aloud when you tap the screen three times with two fingers. • Developer options: Set options for app development.
Appendix Vision Adding voice recordings to voice labels You can use voice labels to distinguish objects of similar shape by attaching labels to them. You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label. Turn on the NFC feature before using this feature. 1 2 3 4 Launch the Settings app and tap Accessibility → Vision → Voice Label. The voice recorder will launch. Tap to start recording.
Appendix Displaying button shapes Display button shapes with frames to make them stand out. Launch the Settings app, tap Accessibility → Vision, and then tap the Show button shapes switch to activate it. Using a magnifier Activate a magnifier to zoom in on the screen to view a larger version of the content. Launch the Settings app, tap Accessibility → Vision, and then tap the Magnifier window switch to activate it. The magnifier will appear on the screen.
Appendix Enlarging mouse or touchpad pointers Enlarge the pointer when using an external mouse or touchpad. Launch the Settings app, tap Accessibility → Vision, and then tap the Large mouse/ touchpad pointer switch to activate it. Reversing the display colours Improve screen visibility to help users recognise text on the screen more easily. Launch the Settings app, tap Accessibility → Vision, and then tap the Negative colours switch to activate it.
Appendix Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying. While this feature is enabled, the voice recognition will not operate. Baby crying detector Launch the Settings app, tap Accessibility → Hearing → Sound detectors, and then tap the Baby crying detector switch to activate it. The device will vibrate when it detects sound and the alert will be saved as a log.
Appendix Turning off all sounds Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call. Launch the Settings app, tap Accessibility → Hearing, and then tap the Mute all sounds switch to activate it. Caption settings Launch the Settings app, tap Accessibility → Hearing → Samsung subtitles (CC) or Google subtitles (CC), and then tap the switch to activate it. Select an option for configuring the caption settings.
Appendix Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch, by tapping the screen, or by using head movements and face gestures. Launch the Settings app, tap Accessibility → Dexterity and interaction → Universal switch, and then tap the switch to activate it. If the universal switches are not registered on the device, tap ADD SWITCH and set switches to control the device.
Appendix Using the cursor On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor. Use the following options: • / : Scroll left or right on the screen. • / : Scroll up or down the screen. • : Magnify the area where the cursor is located. • : Move the touch area to another location. • : Close the touch area.
Appendix Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item. Launch the Settings app, tap Accessibility → Dexterity and interaction, and then tap the Click after pointer stops switch to activate it. Interaction control Activate interaction control mode to restrict the device’s reaction to inputs while using apps. 1 2 3 4 5 Launch the Settings app and tap Accessibility → Dexterity and interaction → Interaction control.
Appendix Setting text-to-speech features Change the settings for text-to-speech features used when Voice Assistant is activated, such as languages, speed, and more. Launch the Settings app, tap Accessibility → Text-to-speech, and then use the following functions: • Preferred engine: Select an engine for the text-to-speech feature. • Language: Change the spoken language of the text-to-speech feature. • Speech rate: Adjust the speed for the text-to-speech feature.
Appendix Direct access Set to open accessibility menus quickly. Launch the Settings app, tap Accessibility → Direct access, and then tap the switch to activate it. Then, select an accessibility menu to open when you simultaneously press the Power key and the Volume Up key.
Appendix Answering or ending calls Change the method for answering or ending calls. Launch the Settings app and tap Accessibility → Answering and ending calls. Select the desired method. Using single tap mode When an alarm sounds or a call comes in, tap the button to stop the alarm, or answer or reject the call instead of dragging the button. Launch the Settings app and tap Accessibility, and then tap the Single tap mode switch to activate it.
Appendix Troubleshooting Before contacting a Samsung Service Centre, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: • Password: When the device lock feature is enabled, you must enter the password you set for the device.
Appendix The touchscreen responds slowly or improperly • If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly. • If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction. • The touchscreen may malfunction in humid conditions or when exposed to water. • Restart your device to clear any temporary software bugs.
Appendix Others cannot hear you speaking on a call • Ensure that you are not covering the built-in microphone. • Ensure that the microphone is close to your mouth. • If using an earphone, ensure that it is properly connected. Sound echoes during a call Adjust the volume by pressing the Volume key or move to another area. A cellular network or the Internet is often disconnected or audio quality is poor • Ensure that you are not blocking the device’s internal antenna.
Appendix Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following: • Charge the battery. • Free some memory by transferring files to a computer or deleting files from your device. • Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre.
Appendix Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following: • Ensure that the device you wish to connect with is ready to be scanned or connected to. • Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). • On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.
Appendix A small gap appears around the outside of the device case • This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur. • Over time, friction between parts may cause this gap to expand slightly. There is not enough space in the device’s storage Delete unnecessary data, such as cache, using the Smart manager or manually delete unused apps or files to free up storage space.
Appendix Samsung Cloud does not work • Ensure that you are connected to a network properly. • During a Samsung Cloud’s service check, you cannot use Samsung Cloud. Try again later. The device does not recognise my irises from the locked screen • Ensure that nothing obstructing the iris recognition camera and LED and try again. • If light conditions are very different from when you registered your irises, the device may not recognise your irises. Move to another location and try again.
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