User guide

24-24
Appendix
24
Customer Service
For SoftBank handset or service information, call General Information. For repairs, please call Customer Assistance.
Call these numbers toll free from landlines.
SoftBank Customer Center SoftBank International Call Center
From a SoftBank handset, dial toll free at
157 for General Information or
113 for Customer Assistance
From outside Japan, dial
+81-3-5351-3491
(Please take care to dial correctly.
International charges will apply.)
Subscription Areas Contact
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata,
Tokyo, Kanagawa, Chiba, Saitama, Ibaraki, Tochigi, Gunma, Yamanashi,
Nagano, Toyama, Ishikawa, Fukui
General Information 0088-240-157 (Toll-free)
Customer Assistance 0088-240-113 (Toll-free)
Aichi, Gifu, Mie, Shizuoka
General Information 0088-241-157 (Toll-free)
Customer Assistance 0088-241-113 (Toll-free)
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
General Information 0088-242-157 (Toll-free)
Customer Assistance 0088-242-113 (Toll-free)
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa,
Ehime, Kochi, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki,
Kagoshima, Okinawa
General Information 0088-250-157 (Toll-free)
Customer Assistance 0088-250-113 (Toll-free)