User's Manual

Getting To Know Your Phone 12
Programming Your Phone
Once your account is activated, you need to program
your new Virgin Mobile phone number into your
phone.
1. Turn on your phone.
2. Dial ##VIRGIN# (that's
).
3. From the Programming menu, scroll down to
Activate Phone
and press .
4. When your screen shows “Do you want to
activate your phone now?,” select
Yes
and
press . This causes the phone to connect
to the network and validate itself.
5. When the screen shows “Hi. Press Start to
continue the activation process,” highlight
Start
and press . Your phone first shows
“We’re getting your phone number for you,
and then displays your new Virgin Mobile
phone number.
Write it down.
6. Highlight
Finish
and press to complete the
activation process. Your phone turns off and
back on by itself.
That's it, you're done! Please note: it might take a
couple of hours to get the new number set up on the
Virgin Mobile network. Once the process is complete,
your phone receives a text message confirming the
number and you can begin making calls.
Note:
It may take up to 4 hours for VirginXL, Voicemail, and
Top-Up features to enable.
Finding Your Phone Number
From the Main screen, press
Menu
(Left Option
Button)
Tools & Settings
Phone Info
My
Phone Number
.