User's Manual

Tools & Settings 60
disabilities can communicate by telephone. Your
Virgin Mobile phone is compatible with select TTY
devices. Please check with the manufacturer to
ensure that it supports digital wireless transmission.
Using a special cable that plugs into your phone’s
headset jack, your phone allows you to use TTY
mode. If the TTY cable was not included with your
TTY device, contact your TTY device manufacturer to
purchase the cable.
Follow the instructions that accompanied your TTY
device (sold separately) to make a call.
Important!: Enabling TTY may impair your headset use and
non-TTY accessory performance.
To turn TTY On or Off:
1. From the Main screen, press Menu (Left Option
Button) ➔ Tools & Settings ➔ Phone settings ➔
TTY mode and press .
2. Press OK (Left Option Button) to acknowledge
the message.
3. Select TTY On or TTY Off and press .
4. Press to return to the previous menu.
Key Guard
The Key guard function allows you to determine
when the phone locks the keypad from being used
without deactivating the phone display.
To set Key guard:
1. From the Main screen, press Menu (Left Option
Button) ➔ Tools & Settings ➔ Phone settings ➔
Key guard and press .
2. Select Slider down , After 5 seconds , or Off and
press .
Security
The security settings on your phone provide the
flexibility to secure your phone, camera, contact
information, downloaded information, sounds, and
default settings without restricting total use of the
phone. This section introduces those settings.
All of the security settings are accessible through the
Security menu. You must enter your password in
order to view this menu and options.
To access the Security menu:
1. From the Main screen, press Menu (Left Option
Button) ➔ Tools & Settings ➔ Phone settings ➔
Security and press .
2. Enter your password in the Password field and
press .
Tip: If you have forgotten your password try entering the last
four digits of the wireless phone number. Call Virgin
Mobile’s Customer Care at 1-888-322-1122 if you are
unsuccessful.
Lock Phone
Locking the phone prevents use other than receiving
incoming calls or dialing emergency numbers (such
as 911), Virgin Mobile Customer Care, or special
numbers. (see “Special Numbers” on page 61.)