User Guide

Setting Up Service
1A. Setting Up Service 7
For more information about using your voicemail, see
“Visual Voicemail” on page 126.
Sprint Account Passwords
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure
that no one else has access to your information, you
will need to create passwords to protect your privacy.
Account Username and Password
If you are the account owner, you will create an account
username and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can
get a sub-account password at
www.sprint.com.
Voicemail Password
You’ll create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Visual Voicemail” on page 6 for more information on
your voicemail password.
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords,
sign on to
www.sprint.com or call Sprint Customer
Service at
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
Access your account information.
Check your minutes used (depending on your Sprint
service plan).
Note
Voicemail Passcode
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that you
enable your voicemail passcode. (Do not activate
One-Touch Message Access.)
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