User Manual
Table Of Contents
- Getting Started With Sprint PCS Service
- Getting to Know Your Sprint PCS Phone
- Understanding Roaming
- Making and Answering Calls
- Making Calls
- Answering Calls
- Missed Call Notification
- Sprint PCS Voice Command
- In-Call Options
- Incoming Call Notification
- End-of-Call Options
- Saving a Phone Number
- Finding a Phone Number
- Dialing and Saving Phone Numbers With Pauses
- Four-Digit Calling
- Calling Emergency Numbers
- Using One/Two/Three Touch Speed Dialing
- Displaying Your Phone Number
- Navigating Through Menus and Entering Text
- Adjusting Volume
- Using Sprint PCS Service Features
- Managing Call History
- Managing Messaging
- Setting Up Voicemail
- Knowing When You Have Messages
- Message Types
- New Voicemail Message Alerts
- Retrieving Your Voicemail Messages
- Clearing the Voicemail Message Icon
- New Sprint PCS Wireless Web Messages
- Sprint PCS Wireless Web Message Storage
- Displaying Sprint PCS Web Messages
- Sending Numeric Pages
- Numeric Page Options
- Sending Sprint PCS Wireless Web Messages
- Sprint PCS Wireless Web Message Options
- Extracting Phone Numbers
- Sprint PCS Wireless Web Update Options
- Erasing All Wireless Web Messages
- New Sprint PCS Wireless Web Alerts
- Displaying Sprint PCS Wireless Web Alerts
- Using Your Internal Phone Book
- Changing Your Phone’s Settings
- Changing the Greeting
- Setting the Language of your Phone
- Adjusting the Ringer Volume
- Ringer Types
- Selecting Ringer Types for Voice Calls
- Selecting Ringer Types for Messages
- Selecting Ringer Types for Alarms
- Selecting Ringer Types for Data / Fax In
- Changing the Backlight Time Length
- Changing the Contrast
- Data/Fax Mode
- Receiving a Fax
- Receiving Data
- Returning to Voice Mode
- Setting Your Phone’s Security
- Personal Information Management
- Using the Voice Services of Your Sprint PCS™ Phone
- Experiencing Sprint PCS Wireless Web
- The Sprint PCS Wireless Web
- The Sprint PCS Wireless Web Browser
- Launching the Sprint PCS Wireless Web Browser
- The Sprint PCS Wireless Web Home Page
- Using the Sprint PCS Wireless Web Browser
- Sprint PCS Wireless Web Mail
- AOL Instant Messenger Service
- Sprint PCS Wireless Web Short Mail
- Signing up for Sprint PCS Wireless Web Updates
- Setting up a Sprint PCS Wireless Web Connection
- Games
- Position Location
- Calculator
- Selecting Your Accessories
- Knowing Performance and Safety Guidelines
- Terms and Conditions & Warranty Information
- Terms and Conditions of Services
- Agreement
- Provision of Service
- Credit Verification
- Changes to Agreement
- Service Plan
- Changing Service Plans
- Use of Services and Equipment; Availability
- Number
- Charges
- Voice Command
- Invoicing
- Payment
- Late Payment Charges
- Disputed Charges
- Termination. Non-Term Service Plan.
- Termination. Term Service Plan.
- Termination. General.
- Account Spending Limit
- Deposits
- Wireless Web and Voice Portal Services
- Taxes and Other Regulatory Related Charges
- Roaming
- Interruption of Service
- Phones and Other Equipment
- Lost or Stolen Equipment
- Caller ID
- TTY Access
- Pay-Per-Call Service
- Limitation of Liability
- Indemnification
- ARBITRATION OF DISPUTES
- Notices
- Choice of Law; Jurisdiction
- General
- Traveling
- Home Rate USA
- Toll-Free USA
- Manufacturer’s Warranty
- Terms and Conditions of Services
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Terms and Conditions & Warranty Information 157
Getting Started
21
THE COMPANY AND THE CUSTOMER OR BETWEEN THE
COMPANY OR THE CUSTOMER, ON THE ONE HAND, AND
EMPLOYEES, AGENTS OR AFFILIATED BUSINESSES OF
THE OTHER PARTY, ON THE OTHER HAND, SHALL BE
RESOLVED BY ARBITRATION AS PRESCRIBED IN THIS
SECTION. THE FEDERAL ARBITRATION ACT, NOT STATE
LAW, GOVERNS THE QUESTION OF WHETHER A CLAIM IS
SUBJECT TO ARBITRATION.
A single arbitrator engaged in the practice of law will
conduct the arbitration under the rules of the American
Arbitration Association. The arbitrator will be selected in
accordance with AAA procedures from a list of qualified
people maintained by the AAA. All expedited procedures
prescribed by the AAA rules will apply, and each party will
bear their own costs and attorney’s fees.
No discovery will be permitted, except that the parties will
exchange, thirty days prior to the hearing on their dispute,
all documents to be submitted to the arbitrator, including
any reports or summaries, and a list of the names and
addresses of those persons to be called to testify. Following
exchange of this information, the parties may agree to
waive a hearing.
The arbitrator will have authority only to award
compensatory damages and will not have authority to
award punitive damages, lost profits, or other non-
compensatory damages. The arbitrator’s decision and
award will be final and binding, and judgment on the
award rendered by the arbitrator may be entered in any
court with jurisdiction. The arbitrator’s decision must not
contain findings of fact or conclusions of law.
If any party files a judicial or administrative action
asserting a claim that is subject to arbitration and another
party successfully stays such action or compels arbitration,
the party filing that action must pay the other party’s costs
and expenses incurred in seeking such stay or compelling
arbitration, including attorney’s fees.