User Manual

50_ Troubleshooting
Troubleshooting
PROBLEM SOLUTION
The Refrigerator does not
work at all or it does not chill
suciently.
Check that the power plug is properly connected.
Is the temperature control on the display panel set to the correct
temperature?
Try setting it to a lower temperature.
Is the refrigerator in direct sunlight or located near a heat source?
Is the back of the refrigerator so close to the wall that air cannot
keep circulating? (Refer to page 23 for the best location.)
The food in the
Refrigerator is frozen.
Is the temperature control on the display set to the correct
temperature?
Try setting it to a warmer temperature.
Is the temperature in the room too low?
Did you store the food too close to the air vent at the back of the
refrigerator? Move the food away from the air vent.
You hear unusual noise or
sounds.
Check that the refrigerator is level and stable.
Is the back of the refrigerator too close to the wall and therefore
keeping air from circulating?
Was anything dropped behind or under the refrigerator?
A “ticking” sound is heard from inside the refrigerator. It is normal
and occurs because various accessories are contracting or
expanding according to the temperature of the refrigerator interior.
When the automatic ice maker is on, ice is made in the ice
container. After the ice is made, the container inverts and the ice
falls into the storage compartment and water flows through the
water valve. These operations cause noise at regular intervals, but
that noise is normal.
The front corners and
horizontal hinged section of
the appliance are hot and
condensation is occurring.
Some heat is normal as anti-condensators are installed in the
horizontal hinged section of the refrigerator to prevent condensation.
Is the refrigerator door ajar? Condensation can occur when you
leave the door open for a long time.
Ice Maker is not producing
ice.
Did you wait for 12 hours after installation of the water supply line
before making ice?
Is the water line connected and the shut-o valve opened?
Did you manually stop the ice making function?
Is the freezer temperature too warm? Try setting the freezer
temperature lower.
You hear water bubbling in
the Refrigerator.
This is normal. The bubbling comes from the refrigerator coolant
liquid circulating through the refrigerator.
NW2-FDR_DA68-01868A-26_EN.indd 50 7/3/2019 4:57:34 PM