Refrigerator User manual Free Standing Appliance Untitled-2 1 2021-03-23 8:11:44
Contents Safety information 3 Contents What you need to know about the safety instructions Important safety symbols and precautions: Important safety precautions Severe warning signs for transportation and site Critical installation warnings Installation cautions Critical usage warnings Usage cautions Cleaning cautions Critical disposal warnings Additional tips for proper usage Instructions about the WEEE 3 4 5 8 9 12 12 17 19 21 22 23 Installation 24 Refrigerator at a glance Step-by-step installatio
Safety information Before using your new Samsung Refrigerator, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely and efficiently. What you need to know about the safety instructions Safety information • Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur.
Safety information • Refrigerant squirting out of the pipes could ignite or cause an eye injury. When refrigerant leaks from the pipe, avoid any naked flames and move anything flammable away from the product and ventilate the room immediately. Safety information - Failing to do so may result in fire or explosion. • It is hazardous for anyone other than an Authorized Service Person to service this appliance.
Important safety precautions Warning; Risk of fire / flammable materials Safety information WARNING • When positioning the appliance, ensure the supply cord is not trapped or damaged. • Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance. • Fill with potable water only. • Connect to potable water supply only. • Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
Safety information Safety information • This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
• To get the best energy efficiency of this product, please leave all shelves, drawers and baskets on their original position. How to minimize the energy consumption Safety information • Install the appliance in a cool, dry room with adequate ventilation. • Ensure that it is not exposed to direct sunlight and never put it near a direct source of heat (radiator, for example). - Not to block any vents or grilles is recommended for energy efficiency.
Safety information This appliance is intended to be used in household and similar applications such as Safety information - staff kitchen areas in shops, offices and other working environments; - farm houses and by clients in hotels, motels and other residential type environments; - bed and breakfast type environments; - catering and similar non-retail applications.
Critical installation warnings WARNING • Do not install the refrigerator in a damp location or place where it may come in contact with water. Safety information - Deteriorated insulation on electrical parts may cause an electric shock or fire. • Do not place this refrigerator in direct sunlight or expose it to the heat from stoves, room heaters, or other appliances. • Do not plug several appliances into the same multiple power strip.
Safety information • Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull straight out from the outlet. - Damage to the cord may cause a short-circuit, fire, and/or electric shock. • Do not use aerosols near the refrigerator. Safety information - Using aerosols near the refrigerator may cause an explosion or fire. • Do not install this appliance near a heater or inflammable material. • Do not install this appliance in a location where gas may leak.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. Safety information - This may result in an electric shock, fire, problems with the product, or injury. • You need to remove all the protective plastic film before you initially plug the product in. • Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube clips.
Safety information Installation cautions CAUTION • Allow sufficient space around the refrigerator and install it on a flat surface. Safety information - If your refrigerator is not level, cooling efficiency and durability can be declined. • Allow the appliance to stand for 2-3 hours before loading foods after installation and turning on. • We strongly recommend you have a qualified technician or service company install the refrigerator.
• Do not keep volatile or flammable objects or substances (benzene, thinner, propane gas, alcohol, ether, LP gas, and other such products) in the refrigerator. Safety information - This refrigerator is for storing food only. - This may result in fire or explosion. • Children should be supervised to ensure that they do not play with the appliance. - Keep fingers out of “pinch point” areas. Clearances between the doors and cabinet are necessarily small.
Safety information • Do not let children step on a drawer. Safety information - The drawer may break and cause them to slip. • Do not leave the doors of the refrigerator open while the refrigerator is unattended and do not let children enter inside the refrigerator. • Do not allow babies or children go inside the drawer. - It can cause death from suffocation by entrapment or personal injury. • Do not overfill the refrigerator with food.
• Do not stand on top of the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.) on the appliance. This may result in an electric shock, fire, problems with the product, or injury. Do not put a container filled with water on the appliance. Safety information - If spilled, there is a risk of fire or electric shock. • Never stare directly at the UV LED lamp for long periods of time.
Safety information • If your refrigerator needs to be repaired or reinstalled, contact your nearest service center. Safety information - Failing to do so may result in an electric shock, fire, problems with the product, or injury. • If the refrigerator emits a burning smell or smoke, unplug the refrigerator immediately and contact your Samsung Electronics service center. - Failing to do so may result in an electric or fire hazards.
Usage cautions CAUTION • Do not refreeze thawed food. Safety information - Frozen and thawed food will develop harmful bacteria faster than fresh. - The second thaw will break down even more cells, leaching out moisture and changing the integrity of the product. • Do not thaw meat at room temperature. - Safety will depend on whether the raw product was handled properly. • Do not place glass bottles or carbonated beverages into the freezer.
Safety information Safety information - Please observe maximum storage times and expiration dates of frozen goods. - There is no need to disconnect the refrigerator from the power supply if you will be away for less than three weeks. However, if you will be away for more than three weeks, remove all the food and ice in the ice bucket, unplug the refrigerator, close the water valve, wipe excess moisture from the inside walls, and leave the doors open to prevent odors and mold.
• Fill the water tank and ice cube trays with potable water only (tap water, mineral water, or purified water). Safety information - Do not fill the tank with tea or a sports drink. This may damage the refrigerator. • Be careful that your fingers are not caught in. • If the refrigerator is flooded, make sure to contact your nearest service center. - There is a risk of electric shock or fire. • Do not keep vegetable oil in your refrigerator’s door bins.
Safety information • Use a clean, dry cloth to remove any foreign matter or dust from the power plug blades. Do not use a wet or damp cloth when cleaning the plug. Safety information - Otherwise, there is a risk of fire or electric shock. • Do not clean the appliance by spraying water directly onto it. • Do not use benzene, thinner, or Clorox, Chloride for cleaning. - They may damage the surface of the appliance and may cause a fire. • Never put fingers or other objects into the dispenser hole.
Critical disposal warnings WARNING Safety information • Please dispose of the packaging material from this product in an environmentally friendly manner. • Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal. • R-600a or R-134a is used as a refrigerant. Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator.
Safety information Additional tips for proper usage • In the event of a power failure, call the local office of your electric company and ask how long the failure is going to last. Safety information • • • • • • - Most power failures that are corrected in an hour or two will not affect your refrigerator temperatures. However, you should minimize the number of door openings while the power is off. - Should the power failure last more than 24 hours, remove and discard all frozen food.
Instructions about the WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) Safety information This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
Installation Follow these instructions carefully to ensure a proper installation of this refrigerator and to prevent accidents before using it. WARNING • • • • Use the refrigerator only for its intended purpose as described in this manual. Any servicing must be performed by a qualified technician. Dispose of the product packaging material in compliance with the local regulations. To prevent electric shock, unplug the power plug before servicing or replacing parts.
Refrigerator at a glance The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.
Installation Type B A 04 05 03 13 06 Installation C 14 10 11 12 26 English Untitled-2 26 2021-03-23 8:11:46
01 AutoFill pitcher * A. Fridge 02 Water dispenser ** B. Beverage Center ** 03 Fridge door bin C.
Installation Door bins Your refrigerator ships with door bins of different types and sizes. If the door bins for your refrigerator were packaged separately, use the figure below to help you position the bins properly. NOTE The actual refrigerator and provided component parts of your refrigerator may differ from the illustrations in this manual, depending on the model and the country.
Step-by-step installation STEP 1 Select a site The site must: • • • • • • Have a solid level surface without carpeting or flooring that may obstruct ventilation Be out of direct sunlight Have adequate room for opening and closing the door Be away from any heat source Provide room for maintenance and servicing Have a temperature range between 10 °C and 43 °C Clearance See the following figures and tables for installation space requirements.
Installation 01 04 04 02 02 01 more than 50 mm recommended 02 125° 03 1472 mm 04 282 mm 05 610 mm 06 47 mm 07 1093 mm 03 Installation 05 06 07 NOTE The measurements in the tables may differ slightly from the actual measurements, depending on the measuring and rounding method.
STEP 2 Flooring If the refrigerator cannot pass through the entrance due to its size, see Door removal for entrance. NOTE Installation To prevent floor damage, make sure the front leveling legs are in the upright position. • The surface you install the refrigerator on must support a fully loaded refrigerator. • To protect the floor, put a large piece of cardboard along the path to the refrigerator's final installation location.
Installation STEP 3 Door removal for entrance If the refrigerator cannot pass through the entrance to your home or kitchen due to its size, follow these instructions to remove and then re-install the refrigerator's doors. If you do not need to remove the doors, go to page 40 to continue the installation procedure. WARNING Unplug the power cord of the refrigerator before removing the doors.
2. Disconnect the two wire connectors on the left door. The position of the connectors differs with the model. CAUTION • • Do not remove both doors simultaneously. Make sure to remove one door at a time. Otherwise, any of the doors may fall and cause physical injury. Make sure the refrigerator is off before disconnecting the connectors. 3. Disconnect the water tube from the coupler on the left door as shown. This step does not apply to the models without the AutoFill pitcher and the water dispenser.
Installation 6. Open the door 90 degrees. While holding the door, pull up and remove the top hinge. Be careful not to damage the connector wires when you remove the hinge. 7. Gently pull up the door vertically to remove. Do not apply excessive force to the door. The door may fall, causing physical injury. Installation 8. Lay the door down on a flat surface. 9. Repeat steps 1-8 for the other door, except for step 3. There is no water tube on the right side door.
Detach the freezer doors CAUTION • • Be sure to remove the fridge doors before removing the freezer doors. Use caution when disconnecting the bottom connectors. 1. Open the freezer door. 2. Use a Phillips screwdriver to remove the screw holding the cover (A). A Installation 3. Disconnect the wire connectors. 4. Locate the hinge shaft. While holding the door with one hand, use a flat-head screwdriver or Allen wrench to press the shaft down. Make sure to hold the door to prevent the door from falling.
Installation 5. To prevent contact with the middle hinge, slightly tilt the door to the front, and then lift it up to remove. 6. Repeat steps 1-5 for the other door, except for steps 2 and 3. Installation To reattach the freezer doors CAUTION • • • After re-attaching the doors, make sure all the electrical connectors are properly connected. The freezer doors must be re-attached before the fridge doors. Be careful not to damage or step on the wires during this process. 1.
2. While pressing the hinge shaft down, position the door so that the hinge shaft is below the shaft hole in the middle hinge. Release the hinge shaft so that it enters the shaft hole. 3. With the door open, connect the bottom connectors in the direction of the arrows. Installation 4. Attach the cover using a Phillips screwdriver. Be careful not to damage or step on the connectors. 5. Repeat steps 1-5 for the other door, except for steps 3 and 4.
Installation To reattach the fridge doors 1. While holding the door open by more than 90 degrees, insert the shaft on the middle hinge into the hole on the bottom of the door. Installation 2. Put the top hinge into position on the top of the refrigerator, and then insert the hinge shaft into the top hole of the door. Make sure the wires from the door pass through the hole in the hinge shaft. 3. Insert the clamp in the direction of the arrow. 4. Push back the clamp as shown.
5. Connect the wire connectors. CAUTION • Make sure the wire connectors are connected properly. Otherwise, the display will not operate. 6. Connect the water tube. - This step does not apply to the models without the AutoFill pitcher and the water dispenser. CAUTION • Installation • To prevent water leaks, make sure the red clips tighten the coupler properly. Keep the clips out of children’s reach. 7. Repeat steps 1-5 for the other door.
Installation STEP 4 Leveling the refrigerator CAUTION • • • When installed, the refrigerator must be leveled on a flat, solid floor. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. Leveling must be performed with the refrigerator empty. Make sure no food items are inside the refrigerator. For safety reasons, adjust the front a little higher than the rear. Level the refrigerator using the special screws (levelers) on the front legs.
STEP 5 Adjust the door height Adjusting the height with the height lever (applicable models only) • • A • Turn the height lever (A) until the two doors are aligned at the top. Turn the lever toward UP (as marked) to raise the right-side door and turn it toward DOWN (as marked) to lower the door. Lift the fridge door slightly to make alignment easier. The maximum adjustable height is 3 mm. Installation • Before aligning the door height, make sure the refrigerator is level.
Installation Adjusting the height with the snap rings For the models with the height lever on the right-side door of the fridge, use the snaps rings only if you cannot align the doors with the height lever. NOTE The height of a door can be adjusted using the provided snap rings, which come in 4 different sizes (1 mm, 1.5 mm, 2 mm, and 2.5 mm). Installation 1. Check the height difference between the doors, and then lift up and hold the door with the lower height. B 2.
Adjusting the freezer door height (applicable models only) • • • Before aligning the door height, make sure the refrigerator is level. Use the leveling legs for this purpose. You can adjust the height of both freezer doors using the lever located at the bottom hinge. Open the door, lift it a little, and then turn the lever left or right to adjust the height.
Installation Adjusting the gap between the doors and the main body of the refrigerator You can adjust the gap between all four doors and the main body of the refrigerator using the adjustment dial. (Refer to the figure for the location of the adjustment dial.) Installation 1. Open the door that is closer to the main body than the others. Then, turn the adjustment dial (A) counterclockwise until the gap becomes even with the others. A 2.
STEP 6 Connect to a water source (applicable models only) CAUTION • • • • The new hose-sets supplied with the appliance are to be used and that old hose-sets should not be reused. The water line must be connected by a qualified technician. The warranty for your refrigerator does not cover the water line installation. The water line installation will be performed at your own costs unless the installation fee is included in the retailer’s price.
Installation To connect the water filtering hose to the water line a Remove cap a A 03 A. Water Line from unit Installation B. Water Line from Kit 2. Tighten up the compression nut (a) to connect the water filtering hose and the water line. 3. Open the main water valve and check for any leaks. a B 1. Loosen and remove the compression nut (a) from the water line of the refrigerator, and insert it to the water filtering hose. 4.
STEP 7 Initial settings By completing the following steps, the refrigerator should be fully functioning. 1. Plug the power cord into the wall socket to turn the refrigerator on. 2. Open the door, and check if the interior light lights up. 3. Set the temperature to the coldest setting, and wait for about an hour. Then, the freezer will be slightly chilled, and the motor should be running smoothly. 4. Wait until the refrigerator reaches the set temperature. Now the refrigerator is ready for use.
Operations Control panel TYPE A TYPE B 01 01 02 02 03 03 04 05 06 Operations 07 07 01 Fridge indicator • • • Displays the current or desired temperature of the fridge. indicates that the Power Cool function is on. indicates that the Vacation function is on. 02 Freezer indicator • • Displays the current or desired temperature of the freezer. indicates that the Power Freeze function is on. • This indicator blinks with an alarm if the door is left open for more than 2 minutes.
The AutoFill Pitcher has 2 indicators (AutoFill Pitcher On / Off) to indicate its operating status. • 04 AutoFill Pitcher indicator • • When the AutoFill operates, the corresponding indicator (AutoFill Pitcher On) turns on. When the AutoFill is turned off, the corresponding indicator (AutoFill Pitcher Off) turns on. To enable AutoFill Pitcher, you must turn on the AutoFill Pitcher. The ice maker has 2 indicators (Ice Maker On / Off) to indicate its operating status.
Operations Setting the desired temperature or function Select the fridge or freezer and set the desired temperature or function of your choice. 1. Tap any button ( , - until the fridge or freezer indicator blinks. The selected compartment’s indicator blinks. 3. Tap - ) to wake up the display. This step may not apply to some models. 2. Tap - , or or to select the desired temperature or function. Refer to the table for available selection for each compartment.
• The temperature in the refrigerator may rise if you open the door frequently or put a large amount of food into the refrigerator. If this happens, the temperature display blinks until the refrigerator returns to the specified temperature settings. If the blinking continues for an extended time, contact a local Samsung service center for technical assistance. Turning on or off the AutoFill Pitcher You can turn on or off the AutoFill Pitcher in fridge. 1.
Operations Resetting or dismissing the water filter replacement alarm The water filter replacement icon ( ) blinks to alert the user that it is time to replace the water filter. You can replace the water filter immediately and reset the water filter replacement alarm, or dismiss the alarm if you want to change the water filter later. 1. Tap any button ( , - , or ) to wake up the display. This step may not apply to some models. 2. Tap until the Water Filter indicator blinks. 3.
Special features Water pitcher (Autofill Pitcher) (applicable models only) Cold, purified water is always ready in the AutoFill Pitcher. You can put tea or fruits in the infuser to enjoy the various infused water you like. 01 Lid 02 Infuser holder 03 Infuser 04 Body 01 02 03 04 To fill the Water pitcher 1. Grasp a handle groove of the lid, and then pull up to open the lid. Operations 2. Put tea leaves or fruit to your taste into the infuser.
Operations CAUTION Make sure the water pitcher fits in the water pitcher holder. 5. To drink tea, open the Beverage Center door (Type A) or the left door of the fridge (Type B), and then detach the water pitcher. Pull it straight out. A B A. Type A models B. Type B models CAUTION • • We recommend consuming fruit infused water within 24 hours. After that, the infused water can spoil over time. You must clean the water pitcher after you have consumed the infused water.
NOTE • • A NOTE • • Wipe around the water pitcher holder if the water pitcher overflows or leaks. Water drops off if the rubber cap is opened. An alert message appears on the control panel if there is a leak. In case of a leak, open the rubber cap so that the leaked water drains. If the alert message does not disappear after draining, there might be a system failure. Contact your local Samsung service center.
Operations Water dispenser (applicable models only) To dispense chilled water, open the Beverage Center and press the dispenser lever. NOTE • • • The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute. To dispense more water, release and push the lever again. Make sure the glass is in line with the dispenser to prevent the dispensed water from spilling out. If you do not use the water dispenser for 2-3 days, the dispensed water may have an abnormal smell or taste.
Auto Ice maker (applicable models only) The refrigerator has a built-in ice maker that automatically dispenses ice. • The overall design and/or accessories may differ with the model. • This product has two types of ice makers. Operations Ice making After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice. For first-time use • • Let the ice maker make ice for 1-2 days.
Operations • Ice accumulating on one side of the tray is normal. Arrange the ice evenly in the tray to store more ice. CAUTION • • • • Operations • • • Leaving the water line disconnected may cause the water valve to produce a buzzing sound over time. If this is the case, make sure to turn the ice making function (Cubed Ice / Ice Bites ) off. If the ice making chime rings repeatedly, contact the waterline installer or a local Samsung service center. Do not put food in the ice bucket.
4. When the water freezes into ice cubes, turn the ice tray handle clockwise to empty the ice cubes into the ice box. Repeat this until all the ice cubes are emptied into the ice box. 5. To remove the ice box, gently lift up and pull out. Operations CAUTION • • • Do not use the ice box specifically for making ice. The box may break. Make sure the ice box is in place under the ice tray. The ice box has a drain hole at the bottom. - - Do not store ice in the box in ambient temperatures.
Maintenance Handling and care Ice bucket (applicable models only) If you do not dispense ice for an extended period, ice may form clumps inside the bucket. If this happens, remove and empty the ice bucket. CAUTION • • • To prevent injury, make sure to clean up any ice or water that has fallen on the floor. To prevent accidents or injury, do not let children play with the water dispenser or the ice maker. Use only the provided ice bucket. Third-party ice buckets may cause a system failure.
3. While slightly twisting the infuser, pull it out of the sealed mouth. 4. Clean the infuser with neutral agents and running water. Rinse and dry well. 5. Reassemble the Autofill pitcher in the reverse order of disassembly. CAUTION The water pitcher and lid are not microwave safe and can melt or deform if exposed to heat (including hot water). Please hand wash in cool or warm water as needed.
Maintenance Fridge shelves The appearance of the shelves differs by model. • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and pull out. NOTE Do not lift up the shelf fully when removing or reinserting the shelf. The rear wall of the fridge room can be dented. • To reinsert, hold the shelf at an angle so the front is higher than the back, and then insert the top hook into the top shelf notch.
Door bins • • To remove the door bin, hold the front sides of the bin, and then gently lift up to remove. To reinsert, insert the door bin slightly above its final location making sure that the back of the bin is against the door. Hold the rear of the door bin with both hands, and then press down so that it fits snugly. CAUTION • • • Do not remove a bin that is filled with food. Empty the bin beforehand. Use caution when opening the door if the bottom bin contains larger bottles, which may fall over.
Maintenance Cleaning Interior and exterior WARNING • • Do not use benzene, thinner, home/car detergent, or Clorox™ to clean the refrigerator. They may damage the surface of the refrigerator and cause a fire. Do not spray water onto the refrigerator. This may cause electric shock. Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points. 1. Unplug the power cord. 2.
Rubber seals If the rubber seals of a door become dirty, the door may not close properly and reducing refrigerator performance and efficiency. Use a mild detergent and damp cloth to clean the rubber seals. Then, dry well with a cloth. Rear panel To keep cords and exposed parts of the rear panel free of dirt, vacuum the panel once or twice a year. CAUTION Do not remove the rear panel cover. Electric shock may occur.
Maintenance 3. Turn the knob of the filter cartridge counter clockwise 90 degrees (1/4 turn). The filter cartridge unlocks. 4. Pull out to remove the cartridge. - - If the water filter is severely contaminated, the cartridge may not be easy to remove. If that is the case, use force to remove the cartridge. To prevent water leaks from the filter opening, pull the cartridge straight out while removing it. 5. Insert a new filter cartridge. Use only Samsung-provided or approved filters. 6.
Reverse osmosis water filtration system The water pressure of the water supply system to a reverse osmosis water filtration system must be between 206-861 kPa. The water pressure of the reverse osmosis water filtration system to the refrigerator’s cold water line must be at least 206 kPa. If the water pressure is below these specifications: • • • Check if the sediment filter in the reverse osmosis system is blocked. Replace the filter if necessary.
Troubleshooting Before calling for service, review the checkpoints below. Any service calls regarding normal situations (No Defect Cases) will be charged to users. General Temperature Symptom Possible causes • Power cord is not plugged in properly. • Temperature control is not set correctly. • Refrigerator is located near a heat source or direct sunlight. • Not enough clearance between refrigerator and nearby walls or cabinets. • The refrigerator is overloaded.
Odors Symptom Refrigerator has odors. Possible causes • Spoiled food. • Food with strong odors. Solution • Clean the refrigerator and remove any spoiled food. • Make sure strong smelling food is wrapped airtight. Frost Symptom Possible causes Frost around the vents. • Food is blocking the vents. Frost on interior walls. • Door is not closed properly. Solution • Make sure no food blocks the refrigerator vents. • Make sure food does not block the door. Clean the door gasket.
Troubleshooting Water/ice (dispenser models only) Symptom Water flow is weaker than normal. Possible causes • Water pressure is too low. • The ice maker function is activated, but the water supply to the refrigerator has not been connected. Ice maker makes a buzzing sound. Ice maker does not make ice. • Ice maker has just been installed. • Freezer temperature is too high. • Ice maker is off. • Ice may jam if the ice dispenser is not used for a long time (approx. 3 weeks).
Symptom Possible causes • Water does not dispense. • Solution • Check if the water line is installed correctly. Check if the water line stopcock is closed. • Use only Samsung-provided or approved filters. Unapproved filters may leak and damage the refrigerator. Water line is not connected properly or water supply is not on. A third-party water filter was installed. • • • The "Replace water filter" message appears on the control panel. Replace the water filter.
Troubleshooting Do you hear abnormal sounds from the refrigerator? Before calling for service, review the checkpoints below. Any service calls related to normal sounds will be charged to the user. These sounds are normal. • When starting or ending an operation, the refrigerator may make sounds similar to a car engine igniting. As the operation stabilizes, the sounds will decrease. Buzzing! Clicking! or Chirping! • While the fan is operating, these sounds may occur.
• As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes, causing bubbling sounds. Bubbling! • As the refrigerator temperature increases or decreases, plastic parts contract and expand, creating knocking noises. These noises occur during the defrosting cycle or when electronic parts are working. Cracking! • • For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur.
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Contact SAMSUNG WORLD WIDE If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. Country AUSTRALIA Contact Center 1300 362 603 (Other) 1300 425 299 (HHP) Web Site www.samsung.com/au/support 0800 726 786 (All Product) NEW ZEALAND 0800 6 726 786 (Support for Smart Mobile Devices) www.samsung.
