User manual

English _117
● APPENDIX
Problem Action
I forgot the password.  Contact the NVR administrator for help.
Backup data is just not played by the PC or NVR.  When you are backing up data, you have choices about the player either: PC
or NVR. Make your selection before proceeding.
 If you are using the PC to play the data, the format of the backup file should
be either AVI or SEC.
 If you are using the NVR for this purpose, formatting backup files should be
done by the NVR.
My player does not switch to Live mode while in
playback.
 Press the Stop [@] button on the remote control, or click the [ ] icon
on the launcher to switch to Live mode.
Recording does not work.  If your player does not display a Live image at all, that indicates recording
does not work so first check if you see an image on the screen.
 Recording does not work if the recording settings are not properly configured.
1) Manual Record: Press the [REC] button on the front panel of the NVR or on
the remote control to start recording.
2) Scheduled Record: Specify a desired time in Menu – Record - Recording
Schedule. Recording will start at the specified time.
- <Continuous> Record: Recording will proceed in any conditions at the
specified time.
- <Event> Record: When an event occurs, recording will perform only if
the event is of alarm, motion detection and video loss.
If there is no event found, recording will not perform.
- <Continuous / Event> Record: If there is no event found, Continuous
recording will perform. Whereas, if an event occurs, Event recording will
perform.
The image quality of the recording data is not good.  Increase the resolution and quality level in Menu – Record – Quality /
Resolution.
1) Resolution: Select a bigger size when specifying the recording size.
(4CIF>2CIF>CIF)
The recording image in the CIF format shows a deteriorated quality as it is
enlarged from a small-sized image.
2) Record Quality: Specify a bigger level for the recording quality.
 If you increase the resolution and the recording quality, the data size
increases accordingly. So the HDD will be filled faster. Overwriting will
overwrite the existing data so recording will proceed at a shorter interval.
I pressed the [REC] button on the remote control but
neither the REC indicator turn on nor recording
proceeds.
 In normal recording mode, the REC indicator does not turn on and no screen
information is provided. Thus, you cannot check the recording status.
 Move to the Record Setup menu and check if the frame rate of normal
recording is set to <OFF>.