CONTENTS
Copyright © 2014 Samsung Electronics Co., Ltd. All rights reserved. This manual is provided for informational purposes. All information contained in this document is subject to change without notice. Samsung Electronics is not responsible for any direct/indirect damages arising due or relating to the use of the user's manual.
CONTENTS 1. Installing and Uninstalling Samsung Cloud Agent 5. Troubleshooting Common Problems Installing Samsung Cloud Agent 7 Uninstalling Samsung Cloud Agent 9 20 2. Getting Started Introduction to Samsung Cloud Agent 11 3. Checking Licenses Manually Requirements 13 Checking Licenses Manually 14 Removing User Connection Information 15 4.
User's Manual Information This manual describes how to use Samsung Cloud Agent. Both beginners and experts can utilize this manual as a guide in installation and use of the product. Syntax (“See”) Syntax The syntax conventions used in this manual are listed in the table below. Description Directs you to the reference page for additional information.
User's Manual Information Terminology Terminology LUI Meaning • Local user interface • Indicates the letters shown on the display screen of the control panel. SWS It means SyncThru™Web Service. SyncThru™Web Service is one of the useful network programs offered by Samsung. It is a web server in which users can set up various network environments. Both administrators and users can easily manage and maintain the product by using this program.
1. Installing and Uninstalling Samsung Cloud Agent This section provides information on installing and uninstalling of the Samsung Cloud Agent. The contents of this section are as follows. • Installing Samsung Cloud Agent 7 • Uninstalling Samsung Cloud Agent 9 Some models may have different steps to install and uninstall.
Installing Samsung Cloud Agent You can install Samsung Cloud Agent by using the SyncThru™ Web Service. 10 11 1 Installation using SyncThru™ Web Service Select the Application Management > Application. You can check that the installation is complete from the list of applications. 2 Install Samsung Cloud Agent by using SyncThru™ Web Service according to the following steps. Installation using USB memory Install Samsung Cloud Agent by using USB memory.
Installing Samsung Cloud Agent 7 8 When the pop-up screen appears, select I accept and select OK. 9 Select Set Devices > Others > Application Management on the display screen, and you can verify from the list that the installation is complete. Installation of Samsung Cloud Agent begins. After the installation is complete, select the OK button. 1.
Uninstalling Samsung Cloud Agent 3 4 Uninstalling by using SyncThru™ Web Service Uninstall Samsung Cloud Agent according to the following steps. 1 Check that the network cable is connected to the product. If not, connect a standard network cable to the product. 2 Start a Web browser such as Internet Explorer, Safari or Firefox, and enter the product's IP address. 3 Login with an administrator account by clicking the Login on the upper right corner of the SyncThru™ Web Service website.
2. Getting Started This section provides basic information on the use of Samsung Cloud Agent and the requirements that must be met in order to use the Samsung Cloud Agent in the network. The contents of this section are as follows.
Introduction to Samsung Cloud Agent Samsung Cloud Agent is the solution that is built on Samsung's open platform, XOA (eXtensible Open Architecture). The main objectives of the Samsung Cloud Agent are as follows. • Promote Samsung Cloud Print service • Print documents sent from Samsung Cloud Print • Initialization of the user connected to the device • Scan and send to Samsung Cloud 2.
3. Checking Licenses Manually This section describes the conditions which must be met in order to check the license of Samsung Cloud Agent and to remove your connection information. The contents of this section are as follows.
Requirements The following conditions must be met in order to check the license of Samsung Cloud Agent and to remove your connection information. • • The product must be able to connect to the Samsung Cloud server. - The product must be connected to the Internet. - DNS must be set in the product. - If the network is using a proxy, SyncThru™ Web Service > Setting > Network Setting > Proxy must be configured in the proxy.
Checking Licenses Manually You can check the license status by using the manual verification of the setup menu. 1 Check that the network cable is connected to the product. If not, connect a standard network cable to the product. 2 Start a Web browser such as Internet Explorer, Safari or Firefox, and enter the product's IP address. 3 Login with an administrator account by clicking the Login on the upper right corner of the SyncThru™ Web Service website. 4 5 6 Select XOA > Samsung Cloud Agent.
Removing User Connection Information You can remove all user information associated with the Scan to Samsung Cloud using the user connection information removal function. 1 Check that the network cable is connected to the product. If not, connect a standard network cable to the product. 2 Start a Web browser such as Internet Explorer, Safari or Firefox, and enter the product's IP address.
4. Scanning and Sending via the Phone Number This section provides information on sending scans using the phone numbers registered with the Scan to Samsung Cloud menu. The contents of this section are as follows.
Requirements To send a scan using the phone number on the Scan to Samsung Cloud, the following conditions must be met. • The product must be able to connect to the Samsung Cloud server. - The product must be connected to the Internet. - DNS must be set in the product. - If the network is using a proxy, SyncThru™ Web Service > Setting > Network Setting > Proxy must be configured in the proxy. 4.
Scanning and Sending to the Samsung Cloud Print You can scan images and store in the Samsung Cloud Print. 1 Insert all original papers into the source feeder with the front facing up or place a piece of the original paper on the scanner glass with its front facing down. 2 3 4 Press Samsung Cloud on the product display home. A confirmation window appears if the user is not registered in the Samsung Cloud Print. Select works in progress or completed. Enter the recipient's country code and phone number.
5. Troubleshooting This section describes how to troubleshoot if a problem occurs.
Common Problems This section contains answers to common questions that you may have while using Samsung Cloud Agent. Condition Troubleshooting The uploaded file on the Samsung Cloud is not printing. Check if the license status is valid. (See "Checking Licenses Manually" on page 14) License status is displayed as disconnected. Check your network connection. • The product must be able to connect to the Samsung Cloud server. - The product must be connected to the Internet.
Open Source Information Open Source Information 21
Open Source Information Open Source Information 22
