»£¡÷«‚USER-æ’ ∫Œ ∫– 98.7.
»£¡÷«‚USER-æ’ ∫Œ ∫– 98.7.16 12:51 PM ∆‰¿Ã¡ˆ10 SYSTEM ACCESS CODES The DCS telephone system has the following pre-set (default) feature access codes. These codes can be used if a key is not available for the feature you want to use. Standard telephone users must always dial these codes.
»£¡÷«‚USER-æ’ ∫Œ ∫– 98.7.
»£¡÷«‚USER-æ’ ∫Œ ∫– 98.7.16 12:51 PM ∆‰¿Ã¡ˆ4 SAMSUNG ELECTRONICS CO. LTD Publication Information Samsung Electronics reserves the right without prior notice to revise information in this publication for any reason. Samsung Electronics reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Copyright 1998 Samsung Electronics Co. Ltd All rights reserved.
»£¡÷«‚USER-æ’ ∫Œ ∫– 98.7.16 12:51 PM ∆‰¿Ã¡ˆ5 TABLE OF CONTENTS THINGS YOU SHOULD KNOW USER ORIENTATION ............................................................. 1 CALL INDICATION.................................................................. 1 SPEAKERPHONE................................................................... 2 HOT KEYPAD...........................................................................2 VOLUME CONTROLS ............................................................
»£¡÷«‚USER-æ’ ∫Œ ∫– 98.7.16 12:51 PM ∆‰¿Ã¡ˆ6 INTERCOM CALLS MAKING A CALL ................................................................... 11 ANSWERING INTERCOM CALLS ....................................... 11 VOICE ANNOUNCE MODE ................................................. 11 AUTO ANSWER MODE ....................................................... 11 BUSY STATION CALLBACK................................................. 11 BUSY STATION CAMP-ON ..................................................
»£¡÷«‚USER-æ’ ∫Œ ∫– 98.7.16 12:51 PM ∆‰¿Ã¡ˆ7 CHAIN DIALLING.................................................................. 19 AUTOMATIC REDIAL/RETRY.............................................. 20 PULSE TO TONE CHANGEOVER ...................................... 20 VOICE DIALLER ................................................................... 20 RECORDING A VOICE DIAL NAME.................................... 21 PLACING A VOICE DIAL CALL............................................
»£¡÷«‚USER-æ’ ∫Œ ∫– 98.7.16 12:51 PM ∆‰¿Ã¡ˆ8 CUSTOMISING YOUR KEYSET SELECT RING TONE ........................................................... 31 CHANGE YOUR PASSCODE.............................................. 31 SET ANSWER MODE........................................................... 31 AUTOMATIC HOLD............................................................... 31 HEADSET OPERATION....................................................... 32 HOT KEYPAD.............................................
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ1 THINGS YOU SHOULD KNOW USER ORIENTATION DCS telephones are called "keysets." They contain buttons or "keys" that are used to access or activate the many features of your DCS system. The keys with paper designation strips are programmable keys which can be programmed for a specific functions on your keyset that you require. See your System Administrator to get your most frequently used features assigned to your programmable keys.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ2 red on other keysets. You never lose sight of your calls while they are on hold. They stay right where you put them and are identified with a green flashing light. Some simple rules to remember: • Any steady LED indicates the line or feature is in use. • A fast flashing green LED indicates a new call incoming call. • A slow flashing green or red LED indicates a call is on hold. • A slow flashing amber LED indicates a recall to your keyset.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ3 WARNING The handset receiver on the Keyset may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ4 LCD 24B or STD24B KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 32 CHARACTER DISPLAY Two lines with 16 character each. On LCD 24B only SOFT KEYS Used to activate feature via the display. - LCD 24B only SCROLLKEY Used to scroll through displays.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ5 LCD 12B or STD12B KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 32 CHARACTER DISPLAY Two lines with 16 character each. On LCD 12B only SOFTKEYS Used to activate feature via the display.- LCD 12B only SCROLLKEY Used to scroll through displays.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ6 LCD 24Bi KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS At the right edge lift up the plastic cover and remove the designation strip. Label the designation strip and replace. Insert the plastic cover pressing firmly to click place. 32 CHARACTER DISPLAY Two lines with 16 character each. RING INDICATOR LAMP SOFTKEYS Used to activate feature via the display. SCROLLKEY Used to scroll through displays.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ7 6B ENHANCED KEYSET LAYOUT LABELLING PROGRAMMABLE KEYS Insert the end of a paper clip into the notch of the clear cover. Push the cover sideways. Lift the cover and remove the designation strip. Label the designation strip. Replace the strip and cover. 6 PROGRAMMABLE KEYS WITH RED-COLORED LIGHTS Used for CALL buttons, intercom calls and many other system features.
»£¡÷«‚USER- ∫ª πÆ 98.7.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ9 OUTSIDE CALLS MAKING AN OUTSIDE CALL • Lift the handset and press an idle outside line button or dial the outside line access code • Dial the telephone number • Finish the call by replacing the handset or pressing the ANS/RLS key. • If your system is programmed to require an authorization code before making a call, dial ✱ plus a valid code before selecting an outside line.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ10 UNIVERSAL ANSWER DEVICE To answer calls ringing on a loud ringer dial 67 or press the UA key. RECALL DIAL TONE Press the FLASH or NEW button to disconnect your existing call, wait for dial tone and then make a new call on the same line. SENDING A FLASH While on an outside call • Press the RECALL key to send a flash. BUSY LINE QUEUING WITH CALL-BACK If you receive a busy signal on selecting an outside line. • Press the CALLBACK key or dial 44.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ11 INTERCOM CALLS MAKING A CALL • Dial the extension number or group number or press a Direct Station Select DSS key. • Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice announce or Auto answer. Begin speaking immediately after the tone. • Finish the call by replacing handset or press ANS/RLS key. ANSWERING INTERCOM CALLS • Lift the handset -OR- press the ANS/RLS key.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ12 NOTES: A callback will be canceled if not answered within 30 seconds. If you have set a callback, your CBK key will light. BUSY STATION CAMP-ON When you call another station and receive a busy signal but you do not want to wait for a callback: • Press the CAMP key or dial 45 • The called station will receive off-hook ring tone. • Wait for the called party to answer. CALLING YOUR SYSTEM OPERATOR • Dial 9 to call your system operator.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ13 CALL PROCESSING SYSTEM HOLD • When you are connected to any call, press HOLD. The button associated with the call will flash green. • To return to the caller, press the HOLD key and the green flashing light will go steady green again. EXCLUSIVE HOLD To place an outside call on hold at your phone so that other users cannot access it: • Press the HOLD button twice. The button associated with the call will flash green.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ14 NOTE: Repeatedly pressing the TRSF key will toggle between the outside and inside party and internal extension. RETRIEVING CALLS HELD AT ANOTHER STATION To retrieve a line is on hold that does not appear on your keyset, • Dial 12 plus the line number or the extension number of the station that placed the call on hold. TRANSFERRING CALLS You may transfer a call to another extension in one of two ways:.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ15 CALL WAITING If an outside call has been camped on to your phone or another station has camped on to you: • You will hear off hook ring and the CALL button will flash green. • Press the flashing button to answer; your other call will go on hold automatically if your station has the Automatic Hold feature set. If not, you must press HOLD and then the flashing button. OR Finish the first call and hang up; the waiting call will ring.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ16 FORWARDING CALLS You may forward your calls to another station, group of stations or an external telephone number. If you have FWD ALL, FWD BUSY, and FWD NO ANSWER keys, a steady red light reminds you what forward condition is activated. To clear all call forwards: • Dial 600. FORWARD ALL CALLS To forward all your calls to another station: • Dial 601 plus the extension or group number. • Receive confirmation tone and hang up.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ17 FORWARD FOLLOW ME When you want all calls to your extension forwarded to the extension you are now at: • Dial 605 plus your extension number. • Receive confirmation tone and hang up. FORWARD TO AN EXTERNAL NUMBER To forward outside calls to a number outside of your business, you must have a FWD EXTERNAL button on your keyset. • While on-hook, press TRSF and then dial 102. • Dial 5.
∫ª πÆ 98.7.16 12:52 PM »£¡÷«‚USER- ∆‰¿Ã¡ˆ18 DIALLING FEATURES SPEED DIALLING You can dial a preprogrammed telephone number stored in the system-wide speed dial list of numbers (500-999 for the DCS or 500699 for the DCS Compact) or from your personal list of numbers 0019: • With handset on-hook, press SPD or dial 16. • Dial the desired speed dial number location. OR • Press the relevant SPD key • The telephone number is automatically dialled for you.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ19 • The E key is used to hide digits. Press E and all subsequent digits will be hidden. Press E again to begin displaying digits. • The F key is used to enter a name. See Personal Speed Dial Names under Display Features below. • Use the HOLD key to clear a speed dial number. ONE TOUCH SPEED DIALLING You may assign any speed dial number to an already existing one touch speed dial button for quick and easy dialling of frequently used numbers.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ20 number location OR • Manually dial additional digits after the speed dial number. AUTOMATIC REDIAL/RETRY When you are making an outside call and you receive a busy signal, The system can automatically redial the number for you. It will automatically redial at a pre-programmed interval for up to 2 attempts or if connected to the ISDN network up to 9 attempts. On hearing a busy signal: • press the RETRY button.
∫ª πÆ 98.7.16 12:52 PM »£¡÷«‚USER- ∆‰¿Ã¡ˆ21 RECORDING A VOICE DIAL NAME • • • • • Lift the handset. Press the VREC key or dial 682. Enter your station passcode. Enter the personal speed dial bin number, eg. 05 After the short tone burst, clearly speak the name into the mouthpiece of the handset. NOTE: The name should be spoken as one word (eg. John Citizen, pronounced Johncitizen). Avoid like names such as Ted and Fred.
∫ª πÆ 98.7.16 12:52 PM »£¡÷«‚USER- ∆‰¿Ã¡ˆ22 PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers: • Lift the handset. • Press PAGE key or dial 55. • Dial the desired zone number 1, 2, 3 or 4. OR • Dial 0 to page all internal zones. • After the attention tone, make your announcement. MAKING AN EXTERNAL PAGE To make an announcement through connected external paging speakers: • Lift the handset. • Press PAGE key or dial 55.
∫ª πÆ 98.7.16 12:52 PM »£¡÷«‚USER- ∆‰¿Ã¡ˆ23 MEET ME PAGE • • • • • • • Lift the handset. Press the MEET ME PAGE (MMPG) key or dial 54. Dial the desired zone number. After the attention tone, instruct the paged person to dial 56. Press WAIT or TRSF. Remain off-hook until the person dials 56 from any phone. The paged person will be automatically connected with you.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ24 CANCELLING MESSAGES To cancel a message indication that you left at another station: • Dial 42 plus the extension number of the station at which you left a message. To cancel all message indications left at your keyset: • Dial 42 plus your extension. Your MSG light will go out. RETURNING MESSAGES • Press the MSG key or dial 43. The first station that left you a message will be called automatically.
∫ª πÆ 98.7.16 12:52 PM »£¡÷«‚USER- ∆‰¿Ã¡ˆ25 PROGRAMMED MESSAGES When you will be away from your phone for any length of time, you may leave a programmed station message. Display stations calling you will see this message and be informed of your status or follow your instructions. • Dial 48 plus any of the message codes 01-20 listed below. • To cancel this message, dial 48 plus 00. PROGRAMMED MESSAGES No.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ26 CONVENIENCE FEATURES DO NOT DISTURB Use this feature when you want to block calls to your keyset. • While on-hook, press the DND key or dial 401. The DND key flashed to remind you of this mode. To cancel DND: • Press the DND key again or dial 400. The DND light turns off. You can make calls while in the DND mode. NOTES: 1. If you place your keyset in DND mode and you do not have a DND key, your ANS/RLS key will flash to indicate DND status. 2.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ27 APPOINTMENT REMINDER/ALARM CLOCK Two types are available TODAY ONLY or DAILY. You can set up to three alarms for each type. When the alarm rings, you will hear three short rings repeated three times. Lift the handset to answer the alarm. If you do not, the alarm will alert you two more times at five minute intervals. To set alarms: • Dial TRSF 112. • Dial the alarm number 1, 2 or 3. • Dial the time you want the alarm to sound.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ28 CALLING THE DOOR PHONE/ROOM MONITOR You may call the door phone and listen to what may be happening outside or in another room. • Dial the extension number of the door phone • You will be connected to the door phone and you can listen or have a conversation. EXECUTIVE/SECRETARY HOT LINE If programmed, an executive and a secretary can have a hot line between them. When the executive station is in the DND mode, all of its calls will ring the secretary station.
∫ª πÆ 98.7.16 12:52 PM »£¡÷«‚USER- ∆‰¿Ã¡ˆ29 LOCKING YOUR KEYSET You can allow/disallow incoming/outgoing calls from your keyset using this option. There are three possible levelst: 1. Unlocked - you can use your keyset without restriction, 2. Locked all - prevents anyone from making or receiving calls from your keyset. 3. Locked out - prevents anyone from making an external call but allows incoming calls as normal. • While on-hook, press TRSF and then dial 100. • Dial your four digit station passcode.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ30 When you receive an off-hook voice announcement, you will hear the announcement in the handset receiver or over the keyset speaker while continuing to speak to the original party. To answer the OHVA: • Press the flashing CALL button on your keyset. The original party is placed on hold allowing you to talk to the announcing party. • To return to your first party, press the key corresponding to your original call. This will disconnect the OHVA call.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ31 CUSTOMISING YOUR KEYSET SELECT RING TONE Each keyset user can select any one of eight ring frequencies: • While on-hook, press TRSF followed by 111. • Dial 1-8 or press the UP and DOWN keys to hear each tone. • When you hear the tone that you prefer, press TRSF to save it. CHANGE YOUR PASSCODE At installation, your station passcode is 1234. You can change your station passcode whenever you desire. • While on-hook, press TRSF followed by 101.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ32 HEADSET OPERATION Keyset users can switch between headset mode and handset mode. When using headset mode, press the ANS/RLS key to answer and release calls. • While on-hook, press TRSF followed by 110. • Dial 21 to use the headset or 20 to use the handset. • Press TRSF to store your selection. NOTES: 1. When you are in headset mode, your speakerphone is disabled. 2.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ33 RING PREFERENCE This feature sets the keyset to automatically answer ringing calls by lifting the handset or pressing the ANS/RLS key. Calls will always be answered in the order they arrived at your keyset. The alternative is to press the flashing button to answer a call allowing you to answer calls in the order you choose. • While on-hook, press TRSF followed by 110. • Dial 61 to turn ring preference on or 60 to turn it off.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ34 DISPLAY FEATURES INTERACTIVE DISPLAY KEYS The three keys below the display are substitutes for dedicated feature keys and access codes. Pressing one of these keys has the same effect as pressing a programmed key. These "soft" keys are context sensitive and their functions change to present you with the best options for a particular call condition.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ35 Each station group can have an 11 character name Outside and internal calls ringing to a station group will display [CALL NAME]. This allows you to answer calls directed to you differently than calls directed to your station group. DIAL BY DIRECTORY Each station or speed dial number can have an associated directory name and can be selected by scrolling alphabetically through the directory name list.
∫ª πÆ 98.7.16 12:52 PM »£¡÷«‚USER- ∆‰¿Ã¡ˆ36 MANUAL TIMER Display phone users may use this feature to time an incoming or outgoing call or as a simple stopwatch. • • • • Press the TIMER button to start timing. Press the TIMER button again to stop timing. Read the elapsed time in the display. Lift the handset and replace it to idle. CALL COST Display keyset users may have the call charge automatically displayed if metering is available. • While on-hook, press TRSF followed by 110.
∫ª πÆ 98.7.16 12:52 PM »£¡÷«‚USER- ∆‰¿Ã¡ˆ37 key selects a character. Pressing the next key moves the cursor to the next position. For example: if your message is “TAKE MEDICATION” , press 8 once to get the letter “T” . Press 2 once to get the letter “A” . Press 5 twice to get “K” . Continue selecting characters from the folllowing table to complete your message. • Press the TRSF key to store the alarm and reminder message. • Repeat for each alarm if needed. COUNT 1 2 3 4 5 & DIAL 0 ( ) .
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ38 Reminder Messages. • Press the TRSF key to store the speed dial name. • Repeat for each speed dial bin if needed. STATION NAMES You can assign an 11 character name to your keyset. This allow other display keyset users to call you using the directory dial feature. To program a station name • While on hook, press TRSF followed by 104. • Enter the 11 character name using the procedure described in alarm reminder messages. • Press TRSF to store the name.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ39 NOTE: Confirm that the cursor is placed correctly before you enter the extender. SELECTING YOUR CLIP DISPLAY You can decide if you want to see the CLIP name or CLIP number in the display. Regardless of which one is selected, you can press the NND key to view the other pieces of CLIP information. To select the CLIP information: • While on-hook, press TRSF followed by 119.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ40 To store a CLIP number: • Press the STORE key. The system displays the speed dial bin in which the number was stored. OR • Press the CLIP key and then press SCROLL key. • Press the STORE soft key. • The system displays the speed dial bin in which the number was stored. INQUIRE CLIP PARK/HOLD INFO If you are informed that an incoming call is on hold or has been parked for you, you may view the CLIP information before you retrieve the call.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ41 REVIEWING PAST CLIP CALLS Allows you to review CLIP information for 10-50 calls in a first-in, firstout basis. The list includes calls that you answered and calls that rang your keyset but that you did not answer. When reviewing this list, you can press one button to dial the person back. To access the CLIP information stored in your REVIEW list: • Press the REVIEW key. OR • Press the CLIP key and then dial the REVIEW soft key.
»£¡÷«‚USER- ∫ª πÆ 98.7.16 12:52 PM ∆‰¿Ã¡ˆ42 ADD-ON MODULE WITH KEYSET The add-on module (AOM) is used when you need more programmable keys. The extra programmable keys are used exactly as are the ones on your keyset. Make them DSS/BLF keys, line keys, One Touch Speed Dial buttons or any combination of these and other feature keys. A maximum of two AOMs can be added to any keyset.
»£¡÷«‚USER- ∫ª πÆ 98.7.
»£¡÷«‚USER- ∫ª πÆ 98.7.
»£¡÷«‚USER- ∫ª πÆ 98.7.