User guide

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Caller Options Processor
Item
Description
Greeting
Two greeting options are available in the SVMi-20i Extension block.
They are NONE and BASIC.
If the greeting is NONE, the subscriber may not record a greeting in
their extension (they may however, if allowed, record a mailbox
greeting).
The caller will be played a list of caller options that match the
selections that have been allowed in Eclass System Caller Options
Digit Assignment.
These may include any or all of the following: dial another number,
leave a message, hold, select other custom options, or reach the
operator.
If the greeting type is BASIC, the caller may record custom greeting
(s) according to the features allowed in extension block
Authorizations.
The caller will still be able to access a list of caller options that
match the selections that have been allowed in Eclass System
Caller Options Digit Assignment, but the subscriber‟s greeting will
have to announce these. Additionally, any other options that have
been assigned in the extension Caller Options Processor (Extension
block Caller Option Processor page) will be available to callers.
Option
Description
This column is used to describe what the caller will experience as a
result of pressing the „To Select‟ column digit in the Caller Options
Processor target generator.