User guide

3-172

Item

Description

NOMSG-

LEFT

This is the block that the SVMi-20i will pass control to if the caller

does not leave a message. The target block may allow the caller the

option of returning to the beginning of the application, or sending the

caller to the Bye block, if the organization or individual does not

want to give the caller additional options.

ESCAPE

This is the block that the SVMi-20i will pass control to if the caller

presses the escape digit while listening to the mailbox greeting or

while leaving a message in the mailbox. When the Escape digit is

pressed, the SVMi-20i will immediately exit the process that it‟s in

and go to the block defined in this pointer.

GREET-

DTMF

This is the block that the SVMi-20i passes control to if the caller

enters any valid DTMF while listening to the mailbox greeting.

If defined, the Admin digit, escape digit, digit to skip the greeting,

and the operator digit are not considered valid for this pointer. The

target block is a menu block which performs a search operation to

match the caller ENTRY to the INPUT value of a pointer or the

number of an extension or a mailbox.

OPERATOR

This is the target block that the SVMi-20i will pass control to if the

caller presses the Operator digit while listening to the mailbox

greeting or recording a message.

AUTO-FWD

This is the mailbox to forward new messages to when the time has

expired in the „Auto-Forward Message After‟ parameter. The target

must be another mailbox and may not point back to itself.