System information

CALLS TO SUBSCRIBERS - EXTENSIONS A listing of how all calls to the subscribers were handled and their per-
centages. For example, 9% of all calls to subscribers were cases where the subscriber's extension was busy.
TOT SUBSCALLS The total number of calls to the subscriber's extensions.
CALLER HOLD TIME The total number of minutes callers were on hold.
MESSAGE ACTIVITY (CALL DISTRIBUTION) Displays call activity for public callers and subscribers in Mailboxes.
REPORTING Indicates the report period.This is the date beginning when the Report Counters were last cleared
and ending at the current date.
CREATED The date and time the report was actually created.
ACTIVITY The Message Activity types. Several different categories are shown.
PUBLIC The first column is the total number of public callers that accessed a particular type of Message Activity.
The second column is the percentage of public callers out of the total number of callers, including subscribers,
that accessed a particular type of Message Activity.
SUBSCRIBER The first column is the total number of subscriber callers that accessed a particular type of Message
Activity. The second column is the percentage of subscriber callers, out of the total number of callers, including
public callers, that accessed a particular type of Message Activity.
TOTALS The total number of all callers that accessed a particular type of Message Activity.
By Call Code (Call Distribution)
Displays activity by all types.
REPORTING Indicates the report period.This is the date beginning when the Report Counters were last cleared
and ending at the current date.
CREATED: The date and time the report was actually created.
CALLS The total number of calls listed by each Call Code.
%TC The percentage of the total count of all calls of a particular Call Code.
MINUTES The total connect time, in minutes, of all calls of a particular Call Code.
PORT UTILIZATION BY CALL CODE A listing of the Call Code types and their port utilization by percentage.
By Hour (Port Utilization)
Displays call activity by each hour of the day.
REPORTING Indicates the report period.This is the date beginning when the Report Counters were last cleared
and ending at the current date.
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