Home Page Table of Contents SVMi-8E/SVMi-16E USER GUIDE March 2004 Samsung Telecommunications America reserves the right without prior notice to revise information in this guide for any reason. Samsung Telecommunications America also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant.
Home Page TABLE OF CONTENTS Introduction........................................................................................................................1 SVMi-8E/SVMi-16E Subscriber Services Menu Diagram ............................2–3 Accessing your Mailbox ............................................................................................4 Inside Callers..................................................................................................................4 Outside Callers.....
Table of Contents Home Page SVMi-8E/SVMi-16E Subscriber Services Menu SVMi-8 Subscriber Services Services Menu Calais Executary Menu Group New Messages Group Saved Messages 11 33 Listen to New Review Saved Messages Messages Group Messages Menu 1 Group Urgent Messages 2 Group Callback Requests 3 Group Reminders 4 Group Private Messages 5 Group Fax Only Messages 6 7 8 9 # 0 * Group Voice Only Messages Group Email Only Messages Pause, Resume Menu Prompting 1 Listen Menu 1 Personal Greeti
Home Page Table of Contents ACCESSING YOUR MAILBOX GETTING STARTED [Also known as Subscriber Services Menu] Inside Callers [Subscriber logging in from their Desk] Using your new SVMi-8E/SVMi-16E Subscriber Services is as simple as following a few simple spoken instructions. First time users should read this section as a tutorial. You should start with the following steps: • • • Dial the SVMi-8E/SVMi-16E access number or press the key assigned to ring SVMi-8E/SVMi-16E [VMMSG].
Home Page 0 PLAY MENU OPTIONS 4 EXIT TO AUTO ATTENDANT # PERSONAL SERVICES 99 Play / replay the message you just heard. 11 Play the previous message. 2 Save the message you just heard and listen to the next message. 3 Delete the message you just heard and listen to the next message. 4 Reply to the message. This will allow you to leave a message in the mailbox of the sender (if the sender has a mailbox on this system).
Home Page b) Record your message at the tone. After recording the message, you will hear the Send Menu with the following functions: 1 2 3 4 5 6 # Review Continue Recording Discard and Re-Record Set Message Attributes (Delivery Options) Schedule Future Delivery Save and Send then Send a Copy to Someone Else Save and Send the Recording Note: ALL Access Manager options MUST be individually allowed by the System Administrator for each Subscriber.
Home Page then play your primary, No Answer greeting during the day (when you are available) and will NOT ring your extension but simply play your Night greeting during the night (when you are not available). Note: This does NOT use the Day and Night schedules of the phone system. It is solely controlled by the Subscriber’s Availability Schedule.
Home Page 6 Edit Personal Greetings Setting Up Message Alert: You may also edit/record each one of the greetings (1-9) at any time. ■ From the Subscriber Services Menu press [6] for Mailbox Administration. Select a greeting number to edit and follow the instructions to record your greeting.
Home Page This useful feature will allow you to cancel any messages that have NOT yet been picked up by the recipient. 5 Auto Play New Messages If this option is enabled, after you enter your password correctly any new messages will immediately begin to play.To enable (or if already enabled toggle and disable) this feature: 6 ■ From the Subscriber Services Menu press [6] for Mailbox Administration. ■ Press [5] to Set Auto Play of New Messages.
Home Page Note: Remember if you know what digits to press, you can enter them at any time you do not have to wait to be prompted. This feature can be toggled on/off at anytime. Also if it is off you will be prompted within each subscriber menu to press zero for more options. This enables you to still be able to find out what to do if you were to get lost and extended prompting was disabled.
Home Page AME Password SHORTCUTS If your keyset has AME PASSWORD (MMC 110) set to YES, you must enter your station password to listen to messages being left. This will prevent unauthorized people from listening to messages being left for you. Calling If the password option is turned on, while a message is being left, press the flashing AME indicator and enter your station password (not your SVMi-8E/SVMi-16E password). You will then hear the message being left.