THERMAL NETWORK CAMERA User Manual TNO-3010T/TNO-3020T/TNO-3030T
Thermal Network Camera User Manual Copyright ©2019 Hanwha Techwin Co., Ltd. All rights reserved. Trademark Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company. Restriction Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.
overview IMPORTANT SAFETY INSTRUCTIONS 1. Read these instructions. 2. Keep these instructions. 4. Follow all instructions. 5. Do not use this apparatus near water. 6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth. (Do not use a detergent or cosmetic products that contain alcohol, solvents or surfactants or oil constituents as they may deform or cause damage to the product.) 7.
overview Class construction An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection. Battery Batteries(battery pack or batteries installed) shall not be exposed to excessive heat such as sunshine, fire or the like. Disconnection Device Disconnect the main plug from the apparatus, if it’s defected. And please call a repair man in your location. When used outside of the U.S.
CONTENTS OVERVIEW INSTALLATION & CONNECTION 9 NETWORK CONNECTION AND SETUP 15 6 7 8 9 11 12 15 15 16 16 17 17 17 18 18 19 20 20 Important Safety Instructions Recommended PC Specifications Recommended Micro SD/SDHC/SDXC Memory Card Specifications NAS recommended specs What’s Included At a Glance Installation Inserting/Removing a Micro SD Memory Card Connecting with other Device WEB VIEWER 21 21 21 21 Connecting to the Camera Password setting Login Camera Web Viewer Setup APPENDIX 22 24 25 26
overview RECOMMENDED PC SPECIFICATIONS NAS RECOMMENDED SPECS •• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher •• RAM : 8G or higher •• Supported OS : MS Windows, Mac OS X •• Recommended browser: Google Chrome Supported browsers: MS Explorer, MS Edge, Mozilla Firefox (Window 64bit only), Apple Safari (Mac OSX only) •• Recommended capacity : 200GB or higher is recommended. •• Simultaneous access : One unit of NAS can accept a maximum of sixteen camera accesses.
WHAT’S INCLUDED Appearance Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.
overview AT A GLANCE Appearance & Components ab c d e R T L IN OU T INE IO OU 1:L ND IO IN OU T T2 2:G UD M 3:A UDND M OU 4:A M 5:G LAR 6:A LAR 7:A LAR 8:A 12 34 56 78 f g hi Item Description a b c d e Network Port Used to connect the PoE or Ethernet cable for network connection. Power Port Used to plug the power cable. Audio and alarm cable port Port to connect audio and alarm cables. Sunshield Hold It fixes the sunshield with the camera.
installation & connection INSTALLATION 6. Adjust the camera direction using the L wrench provided. camera is waterproof and in compliance with the IP66 spec, but the jack connected to the external cable is not. You are JJ `` This recommended to install this product below the edge of eaves to prevent the cable from being externally exposed. you adjust the camera position using a bracket, please loosen the bracket JJ `` When screw, adjust the camera, and tighten it.
installation & connection 4. Insert the LAN cable into the large hole made by removing the projected part of the rubber plug in step 1 above. Outdoor installation R IN L OUT NE D OUT DIO 1:LI IN OUT 2 DIO 2:GN D 3:AU OUT 4:AU ARM 5:GN ARM 6:AL ARM 7:AL 8:AL 78 5. Remove the sheath with a cable cutter, and align the cables.
INSERTING/REMOVING A MICRO SD MEMORY CARD JJ Removing a Micro SD Memory Card Gently press down on the exposed end of the memory card as shown in the diagram to eject the memory card from the slot. `` Disconnect the power cable from the camera before inserting the Micro SD memory card. Otherwise, it may damage the Micro SD memory card. `` When it rains or the humidity is high, insertion or ejection of a Micro SD card is not recommended.
installation & connection CONNECTING WITH OTHER DEVICE Ethernet Connection Monitor to install Ethernet 34 56 Connecting Wi-Fi Camera Setup 1. Connect OTG adapter (5-pin) and WiFi dongle to the micro USB terminal. R T L IN OU T INE IO OU 1:L ND IO IN OU T T2 2:G UD M 3:A UDND M OU 4:A M 5:G LAR 6:A LAR 7:A LAR 8:A 12 Connect the Ethernet cable to the local network or to the Internet. 78 Smartphone Setup 1. Install the Wisenet Installation application. 2.
Power Supply Use the screwdriver to connect each line (+, –) of the power cable to the corresponding power port of the camera. -- You can also use a router featuring PoE to supply power to the camera. Speaker Microphone -- Use PoE that is compliant with the IEEE 802.3af protocols. Network -- It is recommended to use a single source for powering the equipment among PoE, DC 12V and AC 24V. `` Be careful not to reverse the polarity when you connect the power cable.
installation & connection Connecting to the I/O port box Connect the Alarm I/O cable to the corresponding port of the port box. To connect the external sensor Connect one strand of each signal line (2-strand) of the sensors to the [ALARM IN] port, and connect the other strand to the [GND] port.
network connection and setup You can set up the network settings according to your network configurations. CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM INTERNET 1. Launch an Internet browser on the local PC. Camera 2. Enter the IP address of the camera in the address bar of the browser. DSL/Cable Modem External Remote PC DDNS Server (Data Center, KOREA) Camera 1. Connect the user PC directly with the network camera.
network connection and setup CONNECTING THE CAMERA DIRECTLY TO A PPPoE MODEM This is for a small network environment such as homes, SOHO and ordinary shops. INTERNET Camera CONNECTING THE CAMERA TO A BROADBAND ROUTER WITH THE PPPoE/CABLE MODEM PPPoE Modem External Remote PC Camera DDNS Server (Data Center, KOREA) INTERNET 1. Connect the user PC directly with the network camera. Camera 2.
USING DEVICE MANAGER MM `` Device manager program can be downloaded from - menu at Hanwha Techwin website (http://www.hanwha-security.com). AUTOMATICALLY SEARCHING CAMERA If a camera is connected to the same network of the PC where device manager is installed, you can find network camera by using search function. 1. Click at the main page of device manager. 2. Check the camera from the list. •• Check MAC address at the sticker attached to the camera.
network connection and setup Configuring Dynamic IP Receive IP address from DHCP •• Example of the Dynamic IP environment -- If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server -- If connecting the camera directly to modem using the DHCP protocols -- If IPs are assigned by the internal DHCP server via the LAN 1. Click the camera from the list that you want to change the IP setting. 2. Click at the main page of device manager. 3.
PORT RANGE FORWARD (PORT MAPPING) SETUP If you have installed a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it. 1. From the Setup menu of the Broadband Router, select - . For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router. 2.
network connection and setup CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC 1. Run device manager. It will scan for connected cameras and display them as a list. 2. Double-click a camera to access. The Internet browser starts and connects to the camera. MM `` Access to the camera can also be gained by typing the camera’s IP address in the address bar of the Internet browser.
web viewer CONNECTING TO THE CAMERA Normally, you would 2. Type the IP address of the camera in the address bar. ex) • IP address (IPv4) : 192.168.1.100 http://192.168.1.100 - the Login dialog should appear. • IP address (IPv6) : 2001:230:abcd: ffff:0000:0000:ffff:1111 http://[2001:230:abcd:ffff:0000:0000:ffff:1111] - the Login dialog should appear. When you access the product for the first time, you must register the login password.
appendix SPECIFICATION Items Video Uncooled Micro bolometer Pixel size 12 μm Video Out Focal Length (Zoom Ratio) Lens 4.7 mm fixed 13.7 mm fixed H:92.0˚, V:65.5˚, D:125.7˚ H:50.0˚, V:36.4˚, D:65.3˚ H:16.0˚, V:12.0˚, D:20.0˚ Fixed 1 m(3.28 ft) Camera Title Displayed up to 85 characters Motion Detection 8ea, 8point Polygonal zones Color palettes Video Rotation 22_ appendix 2.7 mm fixed 0.3 m(0.
Items Streaming TNO-3020T Items TNO-3030T MJPEG : VBR Unicast(20 users) / Multicast Multiple Streaming (Up to 10 Profiles) Electrical G.711 u-law /G.726 Selectable Audio Compression G.726 (ADPCM) 8KHz, G.711 8KHz G.726 : 16 Kbps, 24 Kbps, 32 Kbps, 40 Kbps AAC-LC : 48Kbps at 16KHz Protocol Network Mechanical TNO-3010T Description TNO-3020T Input Voltage PoE(IEEE802.3af, Class3), 24 VAC, 12 VDC Power Consumption 12 VDC: Max. 7.8 W, typical 6.
appendix PRODUCT OVERVIEW 112.28[4.42"] Unit : mm [inch] 112.31[4.42"] 3[0.12"] Ø14 7.51 46[1.81"] 5[0.20"] [5.81 "] 1.9 0 Ø1 . 9[4 "] 01 82[3.23"] 196.22[7.72"] 179.58[7.07"] 381.12[15.00"] 24_ appendix 85[3.35"] 3.5[0.
TROUBLESHOOTING PROBLEM PROBLEM No video is displayed when accessing the plug-in free webviewer on Safari via HTTPS. yy This is what happens when microphone driver has been set to Realtek driver. Install the High Definition Audio device (Windows Default Driver) or the third party driver as the microphone driver.
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