Touchscreen monitor User Manual S24C770 The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
Table of contents Using MagicTune Touch Before Using the Product Copyright 4 Securing the Installation Space Precautions for storage 5 5 Safety Precautions Symbols Cleaning Electricity and Safety Installation Operation 5 5 6 6 7 9 Correct posture to use the product 12 Tilting the product 12 Preparations Checking the Contents Removing the Packaging Checking the Components 13 13 14 Parts Front Buttons Reverse Side Adjusting the Product Tilt Anti-theft Lock 15 15 16 17 18 Notes About MagicTune
Table of contents In AV mode 36 Configuring the HDMI black level 37 Enabling/disabling the off timer 37 Enabling PC or AV mode 38 Adjusting the volume 38 Appendix Contact SAMSUNG WORLD WIDE 49 Responsibility for the Pay Service(Cost to Customers) Not a product defect A Product damage caused by customer's fault Others 57 57 57 57 Correct Disposal 58 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) 58 Correct disposal of batteries in this product 58 Troubleshooting Gui
Chapter 01 Before Using the Product Copyright The contents of this manual are subject to change without notice to improve quality. ⓒ 2013 Samsung Electronics Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited. Microsoft, Windows are registered trademarks of Microsoft Corporation. VESA, DPM and DDC are registered trademarks of the Video Electronics Standards Association.
Securing the Installation Space Safety Precautions Ensure some space around the product for ventilation. An internal temperature rise may cause fire and damage the product. Be sure to allow the amount of space as shown below or greater when installing the product. ――The exterior may differ depending on the product. Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution : TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. (OR BACK) THERE ARE NO USER SERVICEABLE PARTS INSIDE.
Cleaning Electricity and Safety ――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ――The following images are for reference only. Real-life situations may differ from what is shown in the images. ――Take the following steps when cleaning. ――The following images are for reference only. Real-life situations may differ from what is shown in the images. 1 Power off the product and computer. 2 Disconnect the power cord from the product.
Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy object. Hold the plug when disconnecting the power cord from the power socket. •• An electric shock or fire may result. •• Damage to the cord may result in a fire or electric shock. ! Do not place the power cord or product near heat sources. •• A fire or electric shock may result. Installation Warning Clean any dust around the pins of the power plug or the power socket with a dry cloth.
Keep the plastic packaging out of the reach of children. •• Children may suffocate. Caution Do not drop the product while moving. •• Product failure or personal injury may result. ! Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) ! •• The product may fall and become damaged and/or cause an injury. Do not set down the product on its front. •• Using the product in an area with excess vibration may damage the product or cause a fire.
Operation Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product. •• The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a serious injury. Warning There is a high voltage inside the product. Never disassemble, repair or modify the product yourself. During a lightning or thunderstorm, power off the product and remove the power cable. •• A fire or electric shock may result. •• A fire or electric shock may result.
Do not use or keep combustible spray or an inflammable substance near the product. Caution •• An explosion or fire may result. Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn-in or defective pixels. ! Ensure the vents are not blocked by tablecloths or curtains. •• Activate power-saving mode or a moving-picture screen saver if you will not be using the product for an extended period of time.
Rest your eyes for more than 5 minutes for every 1 hour of product use. •• Eye fatigue will be relieved. ! Do not touch the screen when the product has been turned on for an extended period of time as it will become hot. Store small accessories out of the reach of children. ! Exercise caution when adjusting the product angle or stand height. •• Your hand or finger may get stuck and injured. ! •• Tilting the product at an excessive angle may cause the product to fall and an injury may result.
Correct posture to use the product Tilting the product Use the product in the correct posture as follows: The product can be tilted according to the user's preference. At some angles, light may reflect due to an external light source. It is recommended to use the product upright to minimize reflection. The touched location may not be accurate and is dependent on the user's eye level.
Chapter 02 Preparations Checking the Contents 2 Remove the styrofoam from the product. 3 Check the components and remove the styrofoam and plastic bag. Removing the Packaging ――The following images are for reference only. Real-life situations may differ from what is shown in the images. 1 Open the packaging box. Be careful not to damage the product when you open the packaging with a sharp instrument. ――This image is for reference only.
Checking the Components -- Contact the vendor where you purchased the product if any components are missing. Components -- The appearance of the components and items sold separately may differ from the image shown. -- Components may vary depending on the country. Quick setup guide Warranty card User manual Power cord (P.33) HDMI cable (P.31) USB (PC) cable (P.
Parts Front Buttons ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. ――Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide will appear. Icons Description Display the OSD menu page. A Display the volume control menu page. Change the input source (HDMI 1 or HDMI 2). Key guide Turn the power on or off.
Reverse Side ――The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Port Description DC 14V HDMI IN 1 HDMI IN 2 USB (PC) DC 14V HDMI IN 1 HDMI IN 2 USB (PC) Connect to a DC power adapter. Connect to a source device using an HDMI or HDMI-DVI cable. To use the touch function of the product, connect the USB (PC) port on the product to a USB port on a PC using the USB (PC) cable provided with the product.
Adjusting the Product Tilt The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. 3° ~ 5° 53° ~ 57° •• You can adjust the product tilt. •• Grasp the top center of the product with your hand, then push or pull the product to tilt.
Anti-theft Lock ――An anti-theft lock allows you to use the product securely even in public places. ――The locking device shape and locking method depend on the manufacturer. Refer to the user guide provided with your anti-theft locking device for details. To lock an anti-theft locking device: 1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. 2 Put one end of the cable through the loop on the other end.
Chapter 03 Using MagicTune Touch MagicTune Touch is designed to control monitors. The program allows you to conveniently control a monitor to adjust the screen brightness or color from a computer, without the need to use buttons on the monitor. About MagicTune Touch MagicTune Touch is designed to control monitors. The program allows you to conveniently control a monitor to adjust the screen brightness or color from a computer, without the need to use buttons on the monitor.
Installing/Uninstalling MagicTune Touch (Windows) Installing MagicTune Touch (Mac) Installation Installation 1 Run Index_for_Mac.html from the install CD. 1 2 Select MagicTune Touch. Run the MagicTune Touch installer program in the install CD. ――If a software install popup does not appear on the main screen, go to CD-ROM Manual AutoPlay MagicTuneTouch and run the MagicTuneTouch executable file.
Chapter 04 Using a touchscreen monitor Control a PC by tapping the screen instead of using an input device such as a keyboard or mouse. Touchscreen monitor Control a PC by tapping the screen instead of using an input device such as a keyboard or mouse. The touch screen functions by detecting a minute electric current that runs through your body (capacitive). Make sure to use the surface of your finger tip when tapping the screen.
Connecting the touchscreen monitor 3 Connecting to a PC 1 After the power supply is connected, the product automatically detects and switches to the connected input source. Connect a PC to the product using an HDMI or HDMI-DVI cable. ――If the screen appears blank, turn the product off and then on again. 4 Connect the USB (PC) port on the product to a USB port on the PC using the USB (PC) cable.
Configuring the touchscreen monitor settings To properly use the touch function of the product in Windows, go to Tablet PC Settings and calibrate the product. ――First connect the touchscreen monitor before configuring the following settings. Accessing the calibration menu Go to Tablet PC Settings using the appropriate method according to the system configuration as shown below. Accessing via Tablet PC Settings in Windows 7 Go to Control Panel Tablet PC Settings.
Accessing the calibration menu from MagicTune Touch ――The following method is applicable for Windows 8. The same method applies to both Windows 7 and Windows 8. 1 Run MagicTune Touch. 2 Select Touch Calibration from the Options tab. Select Start. 3 The following page appears. (Calibrate the product by referring to "Calibration" on page 25.
Calibration ――Instructions below are for Windows 8. The same method applies to both Windows 7 and Windows 8. ――After changing the screen size or PC/AV mode using the OSD menu, the monitor may need to be calibrated again. ――In the occurrence of an error during calibration, go to Tablet PC Settings 1 In the Display tab, select Setup under Configure. the Display tab. Tap Reset, and calibrate again. 2 Tap the page displayed on the product with your finger.
3 Select the product from Display under Display options. Next, select Calibrate. 5 After calibration is complete, the message Do you want to save the calibration data? appears. Select Yes to save changes. Digitizer Calibration Tool Do you want to save the calibration data? Yes 6 No The touchscreen monitor has been calibrated successfully. ――Selecting Reset will remove the calibration data. 4 Perform calibration following the onscreen instructions displayed as shown in the image.
Configuring the touchscreen monitor settings from a Mac To use the touch function of the product from a Mac computer, make sure to install the corresponding program as instructed below. ――The program can be found in the provided CD. For information about the latest program or technical support, go to the Samsung Electronics website (www.samsung. com). Installing Touch Base This program is required to use the basic touch function and zoom in/out gestures of the product. 1 Run Index_for_Mac.
Controlling the screen Drag Basic touch functions The control method is the same as when using a mouse Tap To move when viewing a webpage, map or gallery, drag in the desired direction. This is similar to dragging with a mouse. Double tap To select a function or menu item, tap the selection lightly on the screen. This is similar to clicking with a mouse. To run a selected program, double tap the selection. This is similar to double-clicking with a mouse.
Flick Notes •• To increase the touch input accuracy, enlarge the font or icons. •• A mouse can be useful when a more precise selection or input is required. To move to the previous or next page when viewing a webpage or gallery, flick with your finger as shown in the image. Zoom in/out To zoom in or out when viewing a webpage, map or gallery, pinch with your fingers as shown in the image.
Chapter 05 Connecting and Using a Source Device Before Connecting Check the following before you connect this product with other devices. Pre-connection Checkpoints ――Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ――Do not connect the power cable until all connections are completed. Connecting the power cable during connection may damage the product.
Connection Using an HDMI Cable There are several methods available to connect a source device to the product. Select the appropriate method according to the environment where you are using the product. ――Connecting parts may differ in different products.
Connection Using an HDMI-DVI Cable There are several methods available to connect a source device to the product. Select the appropriate method according to the environment where you are using the product. ――Connecting parts may differ in different products. ――If the HDMI-DVI cable does not support both video and audio, an audio output device is required to enable sound.
Connecting to an Audio System Connecting the Power Connect the power cable to the DC power adapter. Next, connect the adapter to the product.
Changing the Resolution ――Adjust the resolution and refresh rate in Control Panel on your PC to obtain optimum picture quality. ――The picture quality of TFT-LCDs may degrade if the optimum resolution is not selected. Changing the Resolution on Windows 7 Go to Control Panel Display Screen Resolution, and change the resolution. Changing the Resolution on Windows 8 Go to Settings Control Panel Display Screen Resolution, and change the resolution.
Chapter 06 OSD menu The OSD menu is not available while MagicTune Touch is running. Exiting from the menu Exit from the OSD menu as follows. ――Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide will appear. Adjusting the brightness 1 Tap the 2 Go to 3 The OSD menu is closed. button from the key guide. using the buttons, and tap . Brighten or darken the screen as follows (range: 0-100).
Changing the screen size ――After changing the screen size, the monitor may need to be calibrated again. ――To calibrate the monitor again, refer to "Calibration" on page 25. Change the screen size as follows. Displayed options can vary between PC mode and AV mode. In PC mode See page 38 for details on how to enable PC or AV mode. ――Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide will appear.
Configuring the HDMI black level If a DVD player or set-top box is connected to the product via an HDMI cable, the contrast and color may degrade and the screen may darken. If this is the case, improve the picture quality by adjusting the HDMI black level. ――Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide will appear. 1 Tap the 2 Go to 3 Go to the desired option using the button from the key guide.
Enabling PC or AV mode Enable PC or AV mode according to the source device connected to the product. ――Press one of the four buttons, other than the power button, found at the bottom right front of the product. The key guide will appear. 1 Tap the 2 Go to 3 Go to the desired option using the button from the key guide. using the buttons, and tap . buttons, and tap . : Enable PC mode. This mode is suitable for a PC. : Enable AV mode to enlarge the image size displayed on the product.
Chapter 07 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Testing the Product Checking the Resolution and Frequency Check if your product is operating normally by using the product test function. In a mode that exceeds the supported resolution (refer to supported resolutions), the following message will appear briefly.
Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC. The blank spaces found on the screen have nothing to do with the product. Blank spaces on the screen are caused by the PC or graphics card.
Screen issue The screen is not clear. The screen is blurry. Check the cable connection to the product. Remove any accessories (video extension cable, etc) and try again. Set the resolution and frequency to the recommended level. The screen appears unstable and shaky. There are shadows or ghost images left on the screen. Check that the resolution and frequency of the PC and graphics card are set within a range compatible with the product.
Touch function issues The touch function does not work. Make sure not to use an object other than your finger when tapping the screen. Make sure the screen or your finger is not wet. Make sure you are not wearing a glove and your finger is not dirty. The touch point does not match. If a touch point is inaccurate, perform the touch calibration again. ――To calibrate the monitor again, refer to "Calibration" on page 25. The touch function is not working properly in a program.
Q&A Question Refer to the user manual for your PC or graphics card for further instructions on adjustment. Answer What is the minimum touch area? Ensure the touch area is at least 8mm in diameter when tapping with your finger. How can I change the frequency? Set the frequency on your graphics card. •• Windows 7: Go to Control Panel Appearance and Personalization Display Adjust resolution Advanced Settings Monitor and adjust the frequency in Monitor Settings.
Chapter 08 Specifications 1 General Size Model Name Panel 2 Display area H V 3 S24C770 Size 24 Class (24 inches / 60.96 cm) Display area 531.36 mm (H) x 298.89 mm (V) / 20.9 inches (H) x 11.8 inches (V) Pixel Pitch 276.75(per one triad) mm (H) x 276.75 mm (V) / 10.9 inches(per one triad) (H) x 10.9 inches (V) Dimensions (W x H x D) 562 x 374 x 192 mm / 22.1 x 14.7 x 7.6 inches Weight 5.5 kg / 12.
Model Name Synchronization Resolution S24C770 Horizontal Frequency 30 ~ 81 kHz Vertical Frequency 56 ~ 75 Hz Optimum resolution 1920 x 1080 @ 60 Hz Maximum resolution 1920 x 1080 @ 60 Hz Maximum Pixel Clock 148.5 MHz Power Supply This product uses 100 to 240V. Refer to the label at the back of the product as the standard voltage can vary in different countries.
PowerSaver The power-saving function of this product reduces power consumption by switching off the screen and changing the color of the power LED if the product is not used for a specified period of time. The power is not turned off in power-saving mode. To switch the screen back on, press any key on the keyboard or move the mouse. Powersavign mode only functions when the product is connected to a PC with a power-saving function.
Preset Timing Modes -- This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. The screen will automatically be adjusted if a signal that belongs to the following standard signal modes is transmitted from your PC.
-- Horizontal Frequency The time to scan one line connecting the right edge to the left edge of the screen horizontally is called the Horizontal Cycle and the inverse number of the Horizontal Cycle is called the Horizontal Frequency. Unit: kHz -- Vertical Frequency Like a fluorescent lamp, the screen has to repeat the same image many times per second to display an image to the user. The frequency of this repetition is called the Vertical Frequency or Refresh Rate.
Chapter 09 Appendix Contact SAMSUNG WORLD WIDE ――If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. NORTH AMERICA U.S.A 1-800-SAMSUNG (726-7864) http://www.samsung.com CANADA 1-800-SAMSUNG (726-7864) http://www.samsung.com/ca (English) http://www.samsung.com/ca_fr (French) MEXICO 01-800-SAMSUNG (726-7864) http://www.samsung.com ARGENTINE 0800-333-3733 http://www.samsung.com BOLIVIA 800-10-7260 http://www.samsung.
LATIN AMERICA COSTA RICA 0-800-507-7267 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) DOMINICA 1-800-751-2676 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) ECUADOR 1-800-10-7267 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) EL SALVADOR 800-6225 http://www.samsung.com/latin (Spanish) http://www.samsung.com/latin_en (English) GUATEMALA 1-800-299-0013 http://www.samsung.
EUROPE AUSTRIA 0810 - SAMSUNG (7267864, € 0.07/min) http://www.samsung.com BELGIUM 02-201-24-18 http://www.samsung.com/be (Dutch) http://www.samsung.com/be_fr (French) BOSNIA 05 133 1999 http://www.samsung.com BULGARIA 07001 33 11, normal tariff http://www.samsung.com CROATIA 062 SAMSUNG (062 726 7864) http://www.samsung.com CYPRUS 8009 4000 only from landline (+30) 210 6897691 from mobile and land line http://www.samsung.com CZECH 800 - SAMSUNG (800-726786) http://www.samsung.
EUROPE ITALIA 800-SAMSUNG (726-7864) http://www.samsung.com LATVIA 8000-7267 http://www.samsung.com LITHUANIA 8-800-77777 http://www.samsung.com LUXEMBURG 261 03 710 http://www.samsung.com MONTENEGRO 020 405 888 http://www.samsung.com NETHERLANDS 0900-SAMSUNG (0900-7267864) (€ 0,10/Min) http://www.samsung.com NORWAY 815 56480 http://www.samsung.com POLAND 0 801-1SAMSUNG (172-678) +48 22 607-93-33 http://www.samsung.com PORTUGAL 808 20-SAMSUNG (808 20 7267) http://www.samsung.
CIS ARMENIA 0-800-05-555 http://www.samsung.com AZERBAIJAN 088-55-55-555 http://www.samsung.com BELARUS 810-800-500-55-500 http://www.samsung.com GEORGIA 0-800-555-555 http://www.samsung.com KAZAKHSTAN 8-10-800-500-55-500 (GSM: 7799) http://www.samsung.com KYRGYZSTAN 00-800-500-55-500 http://www.samsung.com MOLDOVA 0-800-614-40 http://www.samsung.com MONGOLIA +7-800-555-55-55 http://www.samsung.com RUSSIA 8-800-555-55-55 http://www.samsung.
ASIA PACIFIC INDIA 1800 1100 11 http://www.samsung.com 3030 8282 1800 3000 8282 1800 266 8282 INDONESIA 0800-112-8888 http://www.samsung.com 021-5699-7777 JAPAN 0120-327-527 http://www.samsung.com MALAYSIA 1800-88-9999 http://www.samsung.com NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com PHILIPPINES 1-800-10-SAMSUNG (726-7864) for PLDT 1-800-3-SAMSUNG (726-7864) for Digitel 1-800-8-SAMSUNG (726-7864) for Globe 02-5805777 http://www.samsung.
MIDDLE EAST BAHRAIN 8000-4726 http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) EGYPT 08000-726786 http://www.samsung.com IRAN 021-8255 http://www.samsung.com JORDAN 800-22273 http://www.samsung.com 065777444 KUWAIT 183-2255 http://www.samsung.com/ae (English) http://www.samsung.com/ae_ar (Arabic) MOROCCO 080 100 2255 http://www.samsung.com OMAN 800-SAMSUNG (726-7864) http://www.samsung.com/ae (English) http://www.samsung.
AFRICA GHANA 0800-10077 http://www.samsung.com 0302-200077 KENYA 0800 545 545 http://www.samsung.com NAMIBIA 8197267864 http://www.samsung.com NIGERIA 0800-726-7864 http://www.samsung.com SENEGAL 800-00-0077 http://www.samsung.com SOUTH AFRICA 0860-SAMSUNG (726-7864) http://www.samsung.com TANZANIA 0685 88 99 00 http://www.samsung.com UGANDA 0800 300 300 http://www.samsung.com ZAMBIA 211350370 http://www.samsung.
Responsibility for the Pay Service(Cost to Customers) ――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician in the following cases. Not a product defect Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• If a service technician gives instructions on how to use product or simply adjusts options without disassembling product. •• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.
Correct Disposal Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
License The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries. Open Source Licence Notice In the case of using open source software, Open Source Licences are available on the product menu. Open Source Licence Notice is written only English.
Terminology 480i / 480p / 720p / 1080i / 1080p____ Each of the scanning rates above refers to the number of effective scanning lines that decides the screen resolution. The scanning rate may be indicated in i (interlaced) or p (progressive), depending on the scanning method. - Scanning Scanning refers to a process of sending pixels that form an image progressively. A larger number of pixels will deliver a clearer and more vivid picture.
